\nAt HackerRank, we help over 2,500 of the most prestigious logos across industries find, hire, and upskill amazing developer talent using our SaaS-based Developer Skills Platform. We pioneered and continue to lead the developer skills market. At HackerRank, we are passionate about our mission to "Change the world to value skills over pedigree”. This position is Full-Time and Remote within the United States. \n\nAre you an experienced IT Admin looking for a new challenge? We are looking for a Fully Remote IT Admin to join our team and provide remote support to our employees in the AMER and EMEA regions. In this role, you will be responsible for ensuring IT service requests are met promptly and contributing to the overall success of our IT operations. The ideal candidate should have at least 3-4 years of experience with JAMF, OKTA, and administering Mac in a corporate environment. Previous IT Helpdesk or IT Support experience is also required. If you are a highly motivated and skilled individual who can work independently and as part of a team, we encourage you to apply.\nWhat They Will Be Working On:\n\n\n* Provide remote tier 1 & 2 support to the AMER and EMEA regions, in various SaaS applications, such as Okta, Google Suite, O365, Adobe, Atlassian, Slack, and Zoom\n\n* Efficiently identify, troubleshoot, and escalate technical issues for individuals and groups, while determining the appropriate course of action and promptly communicating and escalating severe issues as necessary.\n\n* Support remote users via Slack, Zoom, email, and desktop remote control software.\n\n* Oversee the entire lifecycle of laptops, mobile devices, inventory, and assets by managing vendor relationships, ordering, imaging, configuring laptops, providing maintenance, warranty support, collecting off-board equipment, and decommissioning hardware.\n\n* Ensure proper management of company assets and inventory by maintaining up-to-date end-user records, and ensuring that the inventory, asset management system, and MDM meet the necessary requirements for maintaining our security certifications.\n\n* Assist with new hire onboarding efforts, including delivering training, providing onboarding documentation, and setting up new hires with the appropriate hardware and SaaS access.\n\n* Collaborate with our EMEA MSP vendor to ensure timely delivery and return of assets to existing staff, new hires, and off-boarded employees.\n\n* Create and document processes, procedures, and support guides for staff to resolve common troubleshooting requests and internal IT processes.\n\n* Communicate IT concepts effectively to both technical and non-technical users.\n\n* Use data to make informed decisions and build processes accordingly.\n\n* Plan accordingly to manage ambiguity and ensure timely hardware delivery to all employees globally.\n\n* Personify the company's value of Customer Delight and build strong customer relationships by delivering customer-centric solutions..\n\n* Manage multiple projects efficiently, prioritizing and completing projects per IT Support SLA commitments.\n\n\n\nWhat We Are Looking For:\n\n\n* Provide Tier 1 & 2 support in an IT environment for internal customers, resolving incidents and fulfilling requests.\n\n* Configure and support macOS in a corporate environment, including troubleshooting issues and ensuring compatibility with various software applications.\n\n* Proficient with JAMF, Google Suite, Microsoft Office 365, Zoom, Atlassian, OKTA or other IDP to administer and manage the company's IT systems and tools.\n\n* Communicate effectively with customers and colleagues, utilising excellent interpersonal skills to build relationships and address concerns.\n\n* Work both independently and collaboratively as part of a team, contributing to the success of the organization.\n\n* Utilize strong problem-solving and analytical skills to identify and resolve technical issues and escalate when necessary.\n\n* Prioritize and manage multiple tasks and projects effectively, meeting deadlines and commitments.\n\n* Stay current with emerging trends and technologies in IT support, bringing innovative ideas to improve processes and workflows.\n\n\n\nWhat skills are non-negotiable to be successful in this role?\n\n\n* Experience with JAMF\n\n* Experience Mac\n\n* Experience with OKTA\n\n* Experience with G-Suite/Slack/Zoom\n\n\n\nWhat skills would be helpful but not required to be successful? \n\n\n\n* Strong customer support skills\n\n* Strong communication skills\n\n* Start up environment experience\n\n\n\nBenefits & Perks:\n\nWe have a full package of competitive benefits and perks which include:\n\n* One-time home office set up stipend\n\n* Monthly Remote Work Enablement Stipend\n\n* Professional Development Reimbursement\n\n* Wellbeing Benefits (Headspace, etc)\n\n* Flexible paid time off and paid leave for new parents\n\n* Insurance for all employees (term life, personal accident, medical) along with medical insurance for their dependents\n\n* Employee stock options, flexible work hours, and time off\n\n\n\nAbout HackerRank:\n\nHackerRank is a Y Combinator alumnus backed by tier-one Silicon Valley VCs with a total funding of over $100 million. The HackerRank Developer Skills Platform is the standard for assessing developer skills for 2,500+ companies across industries and 26.5M developers worldwide. Companies like LinkedIn, Stripe, and Peloton rely on HackerRank to objectively evaluate skills against millions of developers at every hiring process, allowing teams to hire the best and reduce engineering time. Developers rely on HackerRank to turn their skills into great jobs. We’re data-driven givers who take full ownership of our work and love delighting our customers!\n\nHackerRank is a proud equal employment opportunity and affirmative action employer. We provide equal opportunity to everyone for employment based on individual performance and qualification. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.\n\nWe offer a comprehensive total rewards package, in which you’ll be rewarded based on your performance and recognized for the value you bring to the business. \n\nTotal compensation and benefits consist of salary, quarterly performance incentives, equity (stock options), medical, dental, vision, life insurance, travel insurance, monthly work-from-home stipend, learning and development reimbursements, flexible remote-first work culture, 401(K), flexible time off, generous parental leave and more. Under our flexible paid time off policy, you’ll decide how much time you need based on your circumstances.\n\nCurrent base salary range: $60,000 - $80,000.  The exact salary may vary based on skills, experience, location, market ranges, and other compensation offered. The salary range does not include other compensation components, commission (for sales-related roles), bonuses, or benefits for which you may be eligible. Salary may be adjusted based on business needs.\n\nNotice to prospective HackerRank job applicants:\nWe’ve noticed fake accounts posing as HackerRank Recruiters on Linkedin and through text. These imposters trick you into paying them for jobs/providing credit check information.\nHere’s how to spot the real deal:\n\n\n* Our Recruiters use @hackerrank.com email addresses.\n\n* We never ask for payment or credit check information to apply, interview, or work here. \n\n\n\n\nThanks for your interest in HackerRank! \n\n#LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Travel, Admin and Mobile jobs that are similar:\n\n $50,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nMountain View, California, United States

\nPosition Overview: We are seeking a highly skilled and experienced Senior IT Applications Engineer to join our team. The successful candidate will play a crucial role in managing and optimizing our IT applications, ensuring seamless integration, automation, and workflow improvements. This role requires expertise in various IT applications, identity and access management, and the ability to support cross-functional teams with technical solutions.\n\n \n\nKey Responsibilities:\n\n\n* IT Applications Management: Administer and optimize IT applications including Okta, Slack, Google Workspace, Microsoft 365, Jira, Confluence, and Zoom.\n\n* Integration and Automation: Implement and maintain integrations, automations, and workflows within IT applications. Experience with Okta SSO and SCIM is essential.\n\n* Onboarding and Offboarding: Automate onboarding and offboarding processes to enhance efficiency and accuracy.\n\n* Identity and Access Management: Manage identity and access IT Applications, including role-based access control (RBAC).\n\n* MDM Tools Administration: Manage and maintain Intune and JAMF for Application management on devices. Implement and Manage Zero Trust access controls for IT Applications from laptops, phones, and tablets.\n\n* Security and Compliance: Conduct periodic user and admin access reviews and participate in HIPAA and PCI audits. Partner with the Infosec team to secure IT applications, fix vulnerabilities, and respond to incidents.\n\n* Serve as a technical architect and consultant to other engineering teams by assisting them with integrating SaaS applications into engineering workflows and promote good system design practices that focus on secure identity and access management, automation, and standards based configuration.\n\n* Best Practices Implementation: Implement industry-standard best practices for IT application management and security.\n\n* Vendor Engagement: Perform periodic assessments with vendor representatives and stay updated with evolving technologies and product enhancements.\n\n* Support and Incident Response: Provide Tier 2/3 support to the IT Helpdesk and help resolve complex issues.\n\n* Cross-functional Collaboration: Work closely with various cross-functional teams to understand their needs and provide technical solutions.\n\n* Project Participation: Contribute technical expertise and insights to IT projects and initiatives.\n\n* Documentation: Create and maintain comprehensive documentation for IT processes and procedures.\n\n* Stakeholder Communication: Communicate effectively with stakeholders at all levels of the organization.\n\n* Mentor and train service desk technicians on IT applications SOP and best practices.\n\n\n\n\n \n\n \n\nQualifications:\n\n\n* Experience: 5+ years of hands-on experience in administering IT applications.\n\n* Technical Skills: Expertise in Okta, Intune, JAMF, Google Workspace, Microsoft 365, Jira, Confluence, Zoom, and AzureAD.\n\n* Certifications: Industry certifications for various tools are a plus.\n\n* IAM and RBAC: Strong experience in Identity and Access Management and Role-Based Access Control. Experience in SSO, SCIM, SAML, and OIDC\n\n* Comfortable consuming REST APIs and LDAP for various applications.\n\n* Security and Compliance: Knowledge of compliance frameworks and audits is a plus\n\n* Automation and Integration: Proven experience in automating processes and integrating IT applications. Scripting experience is a plus.\n\n* Support Skills: Ability to provide Tier 2/3 support and respond to incidents effectively.\n\n* Communication: Excellent communication skills, both written and verbal.\n\n* Collaboration: Ability to work collaboratively with cross-functional teams and stakeholders.\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Senior and Engineer jobs that are similar:\n\n $60,000 — $95,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nDallas, Texas, United States

\nThe Junior Writing Admin will have a unique opportunity to work alongside and provide support to our proposal and technical writing team. You will learn the ins and outs of what it takes to produce a broad range of essential documents such as proposals, client reports, public-facing copy, and more. These experiences will provide essential on-the-job training to broaden your skillset. \n\n \n\nA major goal of this day-to-day program support role is to assist with updating our supporting materials. You will reach out regularly to key staff members in many departments to gather information, potentially multiple times a week, to gather data and assist the team with essential reorganization and documentation support. In addition, you will receive a quality learning experience by attending a variety of our cross-department meetings, as well as shadowing our writers on various projects. This position will be 20 hours a week.\n\n \n\nA day in the life of this role:\n\n\nReview and update documents.\n\nReorganize document management storage systems.\n\nAttend team and program meetings.\n\nDepending on your skillset, some light copyediting and writing.\n\n\n\n\n \n\nDue to the scope of this role, you may touch on many special projects to make it a fulfilling experience. Project benefits include:\n\n\nGet hands-on industry experience.\n\nMeet a variety of industry professionals and deepen your professional network and collaborate frequently with members of your team and cross-department teams.\n\nLearning and research opportunities that will deepen your understanding of a variety of vital projects.\n\n\n\n \nTo enable you for success, we are seeking candidates with these qualifications:\n\n\nAdministrative experience, such as organization, documentation, and/or writing support.\n\n\nExperience with Microsoft Office suite.\n\n\nIntermediate Microsoft Word skills preferred.\n\n\n\n\n\nAbility to work independently and collaborate with a team.\n\nExperience gathering, tracking, and sorting data.\n\n\n\n\n \n\nHow to Apply:\n\nPlease see our Internships page for a detailed overview of our application criteria.\n\n \n\nCompensation: \n\n\nUndergraduate student: $21/hr\n\nGraduate student: $24/hr\n\n\n\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Junior and Junior jobs that are similar:\n\n $20,000 — $50,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nOakland, California, United States

\nAbout us\n\nXapo Bank has been at the forefront of Bitcoin innovation for over a decade.  We started by mastering Bitcoin custody, earning the reputation as the 'Fort Knox of Bitcoin.' As the industry evolved, so did we. Today, we empower people globally to use their Bitcoin securely, providing unparalleled growth opportunities.\n\nWe believe that Bitcoin will do for money, what the internet did for information. Our goal is to provide a bridge between digital assets and traditional financial services.\n\nXapo Bank is the first product of its kind: a platform that bridges the gap between crypto and traditional banking services. Headquartered in Gibraltar, we are regulated and licenced bank and in addition, Xapo VASP is regulated and authorised as a Distributed Ledger Technology Provider to provide crypto services.\n\nDiversity is at the core of our identity. We are a global, fully distributed team of over 140 dedicated professionals—Xapiens, as we call ourselves—working remotely across more than 40 countries. Our mission is to recruit the finest talent worldwide to realise our dream of changing the conventional ways of banking.\n\nOur Graduate Programme runs for a period of 12 months giving successful graduates the opportunity to become a full time Xapien once the programme has concluded. This role would therefore be a 12 month contract.\n\nOur Graduate Programme\n\nWe are searching for individuals at the start of their working life looking to propel their careers and make an impact in the Fintech, Banking, and Blockchain space. As part of our innovative business, you'll embark on a journey of professional growth, tackling real-world challenges, and shaping the future of Banking. From collaborating with top-tier professionals in this industry to leveraging cutting-edge technologies, this role promises a thrilling adventure filled with learning, creativity, and endless possibilities. \n\nWe are committed to helping you unleash your potential and carve out a path to success, are you ready to take on this challenge?\n\nPosition overview\n\nThe first step to building the foundation of your HR career is through an enriching HR graduate programme. The People team at Xapo Bank are in search of an individual with a keen interest in learning what it takes to run a People/HR team in an exciting industry blending the Fintech, Blockchain Technology, Crypto and Banking worlds. This programme would give the individual exposure to Talent and Talent Management, People/HR Operations and other special projects encompassing the entire People team.\n\nThe graduate programme is meant to be an opportunity to learn and grow your career with us, our expectation is that you will seize this opportunity.\n\nResponsibilities\n\nTalent Acquisition:\n\n\n* Shadowing - Shadowing the Talent team to understand the full Talent Acquisition process, from sourcing and application review to offer stage.\n\n* Sourcing - Assisting Talent team on sourcing requirements, gaining exposure to sourcing techniques and platforms used (for example; Greenhouse and LinkedIn).\n\n* Shortlisting - Assisting Talent team with shortlisting, understanding the principles and criteria, application review, and gaining exposure to different roles (across Tech and Business).\n\n* Interviewing - Gaining exposure to interviewing, initially through shadowing and learning interview techniques, and learning to conduct interviews.\n\n* Interview scheduling - Understanding the approach to interview scheduling, and the administrative as well as organizational skills required.\n\n* Feedback - Exposure to the principles around providing candidate feedback as well as obtaining candidate feedback in all stages of the hiring process.\n\n* Offer - Gaining exposure to the final stage of the talent acquisition process, offering a successful candidate the position and offer negotiation requirements. Gaining exposure to offer negotiation and general negotiation skills.\n\n* Documentation - Exposure to the administrative side of Talent Acquisition, documenting information, and updating policies or initiatives (for example updating project information on Confluence).\n\n* Special projects - Participation in special projects as required by the Talent team.\n\n\n\n\nPeople Operations:\n\nPreparation - Prepare various agreements and documents required, ensuring accuracy and compliance with company standards and legal regulations.\n\n\n* Assistance -  Manage and respond to inquiries on the Jira helpdesk, ensuring timely and accurate resolutions.\n\n* Reviewing - Review company policies, guidelines, and procedures in accordance with legal requirements and best practices.\n\n* Support - Assist in preparing presentation decks for company-wide meetings.\n\n* Facilitation - Facilitate the nomination process for peer recognition during onboarding performance reviews.\n\n* Ensuring - Ensure all necessary forms are completed by new joiners as part of the onboarding process. Ensure timely completion of all required surveys.\n\n* Development - Develop and implement a comprehensive 90-day plan for new joiners to support their integration and success within the organization.\n\n* Providing Admin Support - Offer admin support and assistance across the people function.\n\n* Collaboration - Collaborate effectively with different teams to streamline processes and achieve departmental goals.\n\n* Ad-hoc queries - Handle ad-hoc queries and tasks as required to support the team’s objectives\n\n\n\n\nSkills needed\n\n\n* Availability during GMT +/- 2 time -zone required\n\n* Communication skills, both written and verbal, English language, other languages are plus\n\n* Ability to prioritise tasks and work effectively in a fast-paced environment\n\n* Proficiency in Microsoft Office and/or Google suite\n\n* Organizational skills and attention to detail\n\n\n\n\nOther requirements\n\n\n* A dedicated workspace.\n\n* A reliable internet connection with the fastest speed possible in your area.\n\n* Devices and other essential equipment that meet minimal technical specifications.\n\n* Alignment with Our Values and the Xapo Values-Driven Leadership principles.\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Crypto, Finance and Legal jobs that are similar:\n\n $80,000 — $180,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nGibraltar, Gibraltar

\nWho are Tide:\n\nAt Tide, we’re on a mission to save businesses time and money. We’re the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is  transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses. \n\nTide is about doing what you love. We’re looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale. \n\nWhat we’re looking for:\n\nReporting to the Head of IT and InfraOps, you will be a support focused engineer and will have a background in IT Systems and cloud native administration. You’ll also be entrepreneurial and have the ability to work with a talented global team of engineers while demonstrating an appetite to gain good technical competency and ensuring that the highest levels of system availability, performance and security are met. \n\nAs an IT Enablement Engineer you’ll be administering and maintaining IT cloud Infrastructure related technologies within Tide, while also providing 1st/2nd line support functions for the service desk and support teams.\n\nAs an IT Enablement Engineer you’ll be: \n\n\n* Administering Tide’s Corporate IT and Infrastructure tech stack, managing current technologies, improving existing practices, integrating the multiples of SaaS applications with Tide systems\n\n* You will maintain the reliability of the macOS and Microsoft Windows platforms with deployment workflows, and software updates\n\n* You will work to scale our Mobile Device Management platforms to support fast-moving teams in a fast-paced environment while helping end users get the most out of their macOS and Windows devices.\n\n* Providing 1st/2nd line systems and application level support to end users\n\n* Troubleshooting problems, answering questions and providing training on IT Systems to end users.\n\n* Identifying, testing, and implementing workarounds for reported issues\n\n* Assist in the maintenance and rollout of new applications and their integrations.\n\n* Document procedures, policies, technical instructions and security practices\n\n\n\n\nWhat makes you a great fit: \n\n\n* You have working knowledge of the following MDM tools\n\n\n\n           a. JAMF Cloud\n           b. Microsoft Modern endpoint management tools - Intune.\n\n\n* You have knowledge about Okta & you have experience with Identity and  Authentication tooling (Okta)\n\n* You have working knowledge of Atlassian backend.\n\n* Knowledge of Google workspace administration would be an added bonus.\n\n* You have knowledge about Windows devices and Windows OS troubleshooting, including device formatting and hardware preparation.\n\n* You have knowledge about Apple devices, Mac OS and its configuration.\n\n* You have a practical level of experience working with ITSM platforms and ticketing systems, specifically Atlassian (JIRA & Confluence)\n\n* Excellent customer focus and a can-do attitude and good communication skills\n\n\n\n\n \n\nWhat you’ll get in return: \n\n\n* Competitive salary\n\n* Self & Family Health Insurance\n\n* Term & Life Insurance\n\n* OPD Benefits\n\n* Mental wellbeing through Plumm\n\n* Learning & Development Budget\n\n* WFH Setup allowance\n\n* 15 days of Privilege leaves\n\n* 12 days of Casual leaves\n\n* 12 days of Sick leaves\n\n* 3 paid days off for volunteering or L&D activities\n\n\n\n\n\nTidean Ways of Working \n\nAt Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.\n\nTide is a place for everyone\nAt Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe it’s what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, macOS, Cloud, Microsoft, Mobile and Engineer jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew Delhi, Delhi, India

\n\n\nJOB SUMMARY: \n\nAs a member of the Professional Services team, the Business Analyst (BA) is an external-facing, project-based role, focused on the elicitation of Customer User Stories, their documentation and analysis, and the declarative configuration of the solution that results from this documentation. Note that the BA is the owner of all User Stories for a given implementation, whether the story work is declarative or custom.  The Business Analyst collaborates with the Project Manager, Solution Architect & Developer roles, to ensure adherence to contracted scope and budget, and to affirm their solution design and configurations have been optimized for their customer’s requirements and business operations. The BA also drives data migration activities, including object mapping and data validation (post migration). Additionally, the BA works closely with their Project Manager, to groom their backlog and validate quality/accuracy of any deliverables. This role is further responsible for documenting a customer’s full software configuration/solution, providing demonstrations of configurations/solutions, and for end-User training and supporting the effort through deployment and go live.\n\n \n\nRESPONSIBILITIES: \n\n\n* Facilitate customer meetings, either virtually or in person as required by the Project.\n\n* Lead requirements elicitation and User Story documentation.\n\n* Execute software configurations in alignment with the documentation and contracted scope/budget.\n\n* Create a backlog of Stories, by project, for review and collaboration with the Project Manager.\n\n* Work with the Solution Architect and Developer roles to document solutions\n\n* Develop test scripts and acceptance criteria for the user stories\n\n* Prioritize and assign user stories to the development team\n\n* Perform configuration of our application, including Salesforce configuration\n\n* Validate all customization work and provide Customer-facing demonstrations.\n\n* Prepare and analyze data conversion requirements; identify data gaps.\n\n* Collaborate with data architects for data migration activities.\n\n* Lead User Acceptance Testing, deployment and validation activities.\n\n* Complete required project documentation (configuration documentation, User Stories, functional designs, deployment checklists, support documentation, etc.).\n\n* Directly and effectively train customer’s personnel in the use of the system.\n\n* Clearly and effectively communicate with team and with customers regarding status, technical issues, enhancements, and creative solutions\n\n* Maintain target billable utilization while providing quality work\n\n\n\n\n REQUIREMENTS: \n\n\n* Minimum 3 years of experience working as an admin/analyst in Salesforce.com environment with external clients/customers\n\n* Salesforce admin (ADM201) certification\n\n* Knowledge of all aspects of testing end-user products: Functional, Performance, Security, Usability, etc.\n\n* Excellent troubleshooting, analysis, and problem-solving skills\n\n* Ability to effectively prioritize and escalate issues as required\n\n* Excellent written and verbal communication skills; adept at presentation to customers and senior management\n\n* Experience with Project Management tools such as Jira/Confluence or similar tools\n\n* Solid experience with the Microsoft Office Suite and Products (Word, Excel, PowerPoint, Sharepoint, Teams, Visio)\n\n* Ability to work remotely without direct supervision.\n\n* Occasional travel may be necessary as required by the customer.\n\n\n\n\nPreferred\n\n\n* Previous experience or knowledge of working on Fonteva product/application\n\n* Experience with other CRM/Association Management Systems\n\n* Working knowledge of Salesforce.com administration, configuration, customization, and third-party integration or other CRM environment\n\n* Prior consulting experience\n\n* Additional certifications such as (PAB, DEV 1)\n\n\n\n\nEmployee Referral Bonus\n\nThis position is eligible for a 1,000 USD employee referral\n\nAccess Referral Form Here\n\nSalary Range Disclosure\nThe base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork’s total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.\n\nSalary Range\nUS Remote: $100,000- $120,000 USD per year plus bonus\n\n \n\n \n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Salesforce, Consulting, Testing, Microsoft and Senior jobs that are similar:\n\n $55,000 — $82,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n