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Shippo


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $55k - $95k*

Manager

 

Security

 

Director

Financial

API

Management

Go

Healthcare

E-Commerce

Shippo

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๐Ÿ‘€ 410 views

โœ… 40 applied (10%)

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Shippo is hiring a
Remote Carrier Operations Manager

\nAt Shippo, we are the shipping layer of the internet. We consider ourselves to be one of the core building blocks of e-commerce. \n\n\nOur mission is to make merchants successful through world class shipping. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldnโ€™t be available to them. Through Shippo, e-commerce businesses, marketplaces, platforms and a variety of logistics infrastructure providers are able to connect to shipping carriers around the world from one API and dashboard. We provide our customers with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more.\n\n\nShippoโ€™s product integrates with dozens of carriers. We are now looking for a Carrier Operations Manager to project manage and program manage various workstreams related to these integrations. This role has an important internal and external component. Internally, you will project manage cross-functional workstreams related to our shipping carrier integrations. In particular, you will be working with the finance, product, engineering, and carrier teams. Externally, you will work hand-in-hand with carriers. You will be a vital member of the Carriers team and reporting to the Senior Director of Carrier Partnerships.\n\n\n\nShipping & handling responsibilities \n* Operationalize cross-functional changes with carriers\n* Build and own the cross-functional new carrier integration playbook\n* Own and help resolve issues to improve carrier performance\n* Own and help resolve issues to improve billing related to carrier performance\n* Audit carrier program performance\n* Own dispute resolution with carriers, and resolve refunds and surcharges\n* Point-person with Carriers on fraud incidents or terms violations \n\n\n\nDo you tick the boxes?\n* Experience with project and program management in complex environments\n* Strong communication skills, both written and oral\n* You are organized, and complexity doesnโ€™t scare you \n* Strong analytically - you like getting your hands on raw data to analyze and use to produce actionable insights (SQL or similar experience required) \n* Familiarity with API and debugging is a strong plus \n* You are curious by nature and love to research and deeply understand topics\n* Experience in the shipping or e-commerce industry\n\n\n\n\n$110,000 - $149,000 a year\nOur Compensation Shippolicy:\nHere at Shippo, we believe compensation is a custom experience and we are committed to fair and equitable compensation practices. The standard base + variable pay range for this role is min $110k to a max $149k annual. We tend to anchor our pay in the middle of this range ($130k mid) with most offers that we make. Since we are focused on hiring Shippos Everywhere, we have 2 US pay ranges, a standard compensation range (as noted above) for the majority of the US and a standard +1 compensation range for those who live in areas where the cost of labor is higher, such as NYC and California. \nThe actual base pay is dependent upon many factors, such as: financial budgets, work experience, training, transferable skills, business needs, and market value. The base pay salary ranges are subject to change and may be modified in the future. Total compensation for this role will include, equity, medical, dental, vision and other benefits noted in our Shippos โ€œpackageโ€ section. \nWhat's in the Shippo package?\nโ€ข Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). Pets coverage is also available!โ€ข Take-as-much-as-you-need vacation policy & flexible work hoursโ€ข One week-long company wide shutdownโ€ข 3 Volunteer Days Off (VTOs)โ€ข WFH stipend to set up your home officeโ€ข Charity donation match up to $100โ€ข Dedicated programs, coaching, tools, and resources for your professional and career growthโ€ข Fun team meetups through our Shippos everywhere program that includes regular team and company off-sites throughout the year as well as gatherings with your local Shippos\n\nSail through the process:\n\n\nHere at Shippo, we celebrate inclusivity and are committed to creating equal access to opportunities for people from all backgrounds, perspectives and geographies. These values define who we are and everything we do. All qualified individuals are encouraged to apply. If you need assistance, or a reasonable accommodation during the application and recruiting process, please contact us at [email protected]\n\n\n\n\nShippos in the wild:\n\n\nOur people, much like the packages we help ship, are all over the world. This means, through our remote-first program, โ€œShippos Everywhereโ€, our roles can be based anywhere in the US with the exception of Delaware, Nevada, Ohio, Oregon, Hawaii, New Mexico and West Virginia and many roles can be based internationally.\nFor locations outside of the US and Ireland, the employment contracts are powered by Remote.com (all Shippo perks still apply - including equity!). What we want to emphasize is that you can be successful at Shippo regardless of location.\n\n\nShippo uses the E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.uscis.gov and click on 'E-Verify' located near the bottom of the page. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to API and Senior jobs that are similar:\n\n $55,000 — $95,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nUnited States
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Fanatics


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $55k - $93k*

Analyst

 

System

 

Technical

Recruiter

Support

Software

Testing

Video

Leader

Management

Operational

Legal

Educational

Executive

Full-Time

Fanatics

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๐Ÿ‘€ 548 views

โœ… 22 applied (4%)

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Fanatics is hiring a
Remote Senior Systems Analyst

\nCompany Overview\nFanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores. \n \nAs a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.\n\n\nSummary: \n\n\nAs the Senior Systems Analyst for Technical Services, you will play a crucial role in ensuring seamless IT operations for our New York City office supporting our executive suite and about 100 users. You will be responsible for delivering top-notch technical support and ensuring optimal endpoint performance. This position will oversee the processing of on-site and remote incidents and requests, ensuring that users receive the highest standard of customer service. \n\n\nThis position demands five to seven years of experience and a track record of successful performance. Candidates are expected to operate with minimal supervision, complete a wide array of tasks independently and adhere to established policies and procedures.  \n\n\n \n\n\nResponsibilities: \n\n\nPremier Executive Assistance: Deliver proactive and personalized technical assistance to executives, ensuring their IT needs are met with urgency and precision. Utilize a 'concierge-style' approach, anticipating needs and providing tailored solutions that enhance executive productivity. \n\n\nRelationship Management: Build and maintain strong, trust-based relationships with executive team members and support staff. Employ empathetic communication and active listening skills to understand their unique preferences and requirements, ensuring a seamless and bespoke service experience. \n\n\nIncident Response and Resolution: Provide rapid response to technical issues, employing a 'first-contact resolution' strategy. Ensure a smooth and efficient resolution process, minimizing disruption to executive workflows. Follow up meticulously post-resolution to confirm satisfaction and continuous service improvement. \n\n\nFeedback and Continuous Improvement: Regularly solicit and analyze feedback from executives to gauge the effectiveness of technical support. Implement a continuous feedback loop to refine and enhance service delivery, ensuring alignment with executive expectations and industry best practices in white-glove service. \n\n\nDiscretion and Confidentiality: Uphold the highest standards of discretion and confidentiality in all interactions. Handle sensitive information and high-stakes situations with professionalism, ensuring that executive communications and data are securely managed. \n\n\nProficient in Problem-Solving: Utilize a range of common problem-solving techniques such as root cause analysis, brainstorming, and the 5 Whys approach to efficiently diagnose and resolve complex technical issues. Demonstrate adaptability and critical thinking in challenging situations, ensuring effective and innovative solutions that enhance operational efficiency and customer satisfaction. \n\n\nVideo Conference Management: Oversee and maintain our video conferencing facilities. Conduct regular testing and validation to ensure optimal functionality and performance. Provide comprehensive support and customization for executive Zoom rooms. \n\n\nDiverse Endpoint Support: Provide robust and responsive technical support for various endpoints including Windows and Mac computers, printers, BYOD (Bring Your Own Device) phones, and digital signage. Troubleshoot and resolve issues swiftly to minimize downtime, offering user-friendly guidance and ensuring a seamless operational experience across all these platforms. \n\n\nEfficient Dispatch Management: Participate in the intake of all incoming support tickets, ensuring efficient assignment and distribution of work to appropriate team members. Vigilantly monitor and manage ticket queues to guarantee that both response and resolution are achieved within the stipulated Service Level Agreements (SLAs), thereby maintaining high standards of service delivery and customer satisfaction. \n\n\nProject Leadership in Technical Support: Spearhead key technical support initiatives, such as office buildouts and system implementations, from concept to completion. Coordinate project activities, manage resources, and collaborate with cross-functional teams to ensure timely and efficient execution while adhering to technical specifications and organizational goals. \n\n\nCollaborative Team Interaction and Knowledge Sharing: Actively engage in team-based troubleshooting, offering and seeking assistance with technical issues to foster a cooperative work environment. Diligently document resolutions and processes in the knowledge base, enhancing the team's collective knowledge and efficiency, and exemplifying the values of teamwork and continuous learning. \n\n\nLiaison with Technical Departments and Vendors: Serve as the primary point of contact between the technical support team and other technical departments, as well as external vendors. Facilitate effective communication and collaboration to align strategies, resolve issues, and optimize service delivery, ensuring cohesive operations and the successful implementation of technology solutions. \n\n\n \n\n\nRequirements: \n\n\nExtensive customer service or hospitality experience with senior executives. \n\n\nExcel in both written and verbal communication, ensuring clarity, professionalism, and a customer-centric tone in all interactions.  \n\n\nEmploy active listening and empathetic responses to understand and effectively address client needs, fostering positive relationships and ensuring customer satisfaction in every interaction. \n\n\nAbility to stay calm in stressful situations, especially when dealing with demanding customers and/or upper management. \n\n\nCollege degree, or related work experience.  \n\n\nMinimum of 5 years of experience in IT support, with at least 2 years in a leadership role. \n\n\nStrong knowledge of IT endpoints, networks, and typical software applications. Principles and practices of computer operation, network troubleshooting, maintenance, and repair. \n\n\nProject management experience, Comptia certifications (e.g., A+, Net+, etc.), Apple Certified Support Professional (ACSP) is a plus. \n\n\nM365, Okta, Teams, Outlook, Zoom or relevant experience.  \n\n\nThis is a full-time position requiring occasional after-hours support. \n\n\nPhysical presence at the office is necessary. \n\n\nAbility to lift computer equipment, including monitors and printers, which may weigh up to 60 lbs. \n\n\nBasic understanding of Active Directory administrative tasks including creating user and computer accounts \n\n\n\n\n\nThe salary range for this position is $84,000 to $126,000, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. \n\n\nEnsure your Fanatics job offer is legitimate and donโ€™t fall victim to fraud.  Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics or Fanatics Brand email address.  For added security, where possible, apply through our company website at www.fanaticsinc.com/careers\n\n\nTryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.\n\n\nFanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanaticsโ€™ fair labor practices.\n\n\nNOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (โ€œPersonal Informationโ€). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or other types of positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. For additional information on how we collect and use personal information in connection with your job application, review our Candidate Privacy Policy-CA\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Testing, Video, Senior and Legal jobs that are similar:\n\n $55,000 — $92,500/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nNew York - New York
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Fanatics


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $53k - $85k*

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โœ… 54 applied (7%)

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Fanatics is hiring a
Remote Director Infrastructure Engineering

\nCompany Overview\nFanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores. \n \nAs a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.\n\n\nThe Director, Infrastructure Engineering oversees the operation and strategic planning of the Fanatics collectibles Infrastructure to ensure workplace services, network/compute/storage, service management and cloud strategy and operations align with the business objectives. This leadership role will be a direct report to the Chief Information Officer of Fanatics Collectibles and will be expected to\nbring deep information technology expertise in addition to a strong customer service orientation and focus on delivering business value and outcomes. Our infrastructure must be designed to be highly available and to maximize the day-to-day efficiency and productivity of our employees. They will plan, coordinate, and direct all activities related to the development and management of infrastructure to\nenhance business operations and allows us to operate and scale the collectibles business. The Sr Director, Infrastructure Engineering will work closely with decision makers to identify, recommend, develop, implement, and support optimal technology solutions for our growing business. This individual is also responsible for supporting and assisting in the integration of existing and new infrastructure per Collectibles business objectives including M&A planning and integration. The Director of Infrastructure Engineering will work closely with the Sr Director, ERP and Sr Director, Technical Program Management to develop and drive delivery of the Collectibles IT Roadmap\n\n\n\nResponsibilities\n* Responsible for the day-to-day management of the IT operations and infrastructure teams with a continuous focus on best-in-class customer service and delivery\n* Responsible for enterprise infrastructure vision and strategy working with multiple executive and senior level stakeholders in creating a clear, convincing technical strategy that aligns to business priorities and objectives\n* Evaluate the workplace technologies market, analyze the impact on employee production and regularly evolve roadmaps for these platforms.\n* Develop an understanding of the workplace technologies currently in use and the business use cases that they serve; identify white spaces in them and evaluate how they can be mitigated.\n* Ensure focus on continuous improvement of collaboration platforms, based on latest market trends, to develop a roadmap for a collaborative scalable organization.\n* Drive a culture of continuous improvement that proactively manages resolution of serious and complex problems, identifying underlying causes and performing corrective action appropriately. \n*  Increase the use of conferencing technologies for business use cases (e.g., review meetings, interviews, corporate communications, etc.) \n*  Define and deliver strategies and solutions for Endpoint Workplace transformation, including the vision, roadmap, and governance model.\n* Implement an overarching, rein in emerging technologies, optimize capital and operating costs and provide new and enhanced customer experiences for employees and clients (i.e., Microsoft Windows, Apple Macintosh, Citrix, Palo Alto Prisma and F5 Remote Access, etc.)\n* Responsible for technical execution and for the scaling and building of enterprise infrastructure and operations\n* Analyze business results, providing deep insight into on-going trends and performance\n* Evaluate current technology capabilities, risks and roadmap against various department and company goals; Facilitate conversations across business units to drive agreement\n* Overseeing team of engineers, technicians and helpdesk personnel to ensure that all patches, security updates, upgrades, projects, jobs and tasks are completed on time, within budget, to customer satisfaction and to company standards\n* Responsibility for designing and implementing improved IT Support policies/procedures\n* Recommending and implementing changes to products or services to fulfill the needs of the business and the customer\n* Collaborates with members of the senior leadership team to identify ways IT can assist the company in achieving business and financial goals\n* Ensures that IT and network infrastructure adequately support the companyโ€™s computing, data processing, and communications needs\n* Development and oversight of IT policies, standards, and procedures to protect Company assets, comply with government and regulatory requirements, and ensure a well-controlled IT environment\n* Oversee contract negotiations with IT vendors, contractors, and service providers\n* Build and maintain strong and effective relationships with select executive and business leadership, project management, process improvement, strategy, and service delivery vendors to ensure service delivery standards are defined and appropriately governed\n* Define and communicate project milestones, service level agreements, and resource allocation to CIO, department business leaders, support staff, and end users\n* Overarching responsibility and provides guidance for best practices framework (ex. ITIL, and Life\n* Cycle Management) for the support and sustainability of enterprise applications\n* Develop business case justifications and cost/benefit analyses for IT spending and initiatives\n* Manage strategic relationships between internal IT resources, distinct business units, end users, vendors, and partner organizations\n* Manage financial budgets, resources, and relationships with stakeholders, vendors, and business partners\n* Partner with leadership to proactively identify needs and resolve issues. This includes researching\n* the background of issue(s), identifying root causes, quantifying the scope and scale of issue(s), identifying possible solutions, making recommendations, and executing the solution in accordance with desired business outcomes\n* Actively lead M&A migrations efforts as it pertains to infrastructure\n* Negotiate and administer vendor and consultant contract and service agreements\n* Conduct regular compliance checks and test operating systems. Document findings with case scenarios, workflow diagrams, and data models\n* Manage, train, and develop the technology team to inspire growth and innovative solutions\n* Supervise recruitment, development, retention, and organization of the infrastructure staff in accordance with budgetary objectives and personnel policies\n\n\n\nQualifications\n* Bachelorโ€™s degree in information technology, computer engineering, or related field of study\n* Prior experience implementing/supporting complex infrastructure functions preferred\n* Working knowledge of infrastructure architecture, database, cloud and network technologies required\n* A strong business acumen and ability to maintain budgetary control\n* Proven and demonstrated leadership, communication, organization, and effective management of technology projects\n* Possess excellent interpersonal, change management and problem-solving skills combined with demonstrated team management capabilities\n* 10+ yearsโ€™ experience working with IT infrastructure strategy & operations\n* Strong analytical and interpersonal skills\n* Exceptional communication skills both written and verbal\n* Rigorous attention to detail and highly organized, but able to operate with ease at all levels (from strategy to execution)\n* Deep empathy for customer experience โ€“ always analyzing and assessing from the customersโ€™ viewpoint\n* Authentic people leader who invests in nurturing potential, as well as proven talent. Conscious and supportive of diversity & inclusion, and the value they bring to customers, business and the team.\n* Collaborative, while firm on goals and driving the extended team toward actions (and deadlines) to achieve them\n* Strong analytical skills looking broadly across the organization, with the ability to summarize large amounts of data from various inputs\n* Strategic thinker with proven ability to operationalize the strategy. Strong problem-solving skills\n* Clear and optimistic vision for what can be. Proven ability to execute with urgency and pragmatism in the current environment\n* High curiosity โ€“ proactively seeking to learn more and โ€˜connect the dotsโ€™ for better solutions\n* Affinity toward technology as a customer experience enabler\n\n\n\n\n$212,000 - $265,000 a yearThe salary range for  this position is $212,000-265,000 which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.\n\nEnsure your Fanatics job offer is legitimate and donโ€™t fall victim to fraud.  Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics or Fanatics Brand email address.  For added security, where possible, apply through our company website at www.fanaticsinc.com/careers\n\n\nTryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.\n\n\nFanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanaticsโ€™ fair labor practices.\n\n\nNOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (โ€œPersonal Informationโ€). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or other types of positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. For additional information on how we collect and use personal information in connection with your job application, review our Candidate Privacy Policy-CA\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Cloud, Microsoft, Senior and Legal jobs that are similar:\n\n $52,500 — $85,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nCalifornia - Los Angeles
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Karius


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $45k - $95k*

Design

 

Technical

 

Support

Test

Travel

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Healthcare

Karius

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๐Ÿ‘€ 516 views

โœ… 19 applied (4%)

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Karius is hiring a
Remote Senior Clinical Data Scientist

\nAbout Karius\nKarius is a venture-backed life science startup that is transforming the way pathogens and other microbes are observed throughout the body.  By unlocking the information present in microbial cell-free DNA, we're helping doctors quickly solve their most challenging cases, providing industry partners with access to the microbial landscape to accelerate biomarker discovery and clinical trials, discover novel microbes, to ultimately reduce patient suffering worldwide.\n\n\nPosition Summary\nThe Senior Clinical Data Scientist plays a critical role in driving the extraction, analysis and interpretation of clinical trial data to support evidence-based decision making and drive the development of innovative healthcare solutions. This position requires a strong background in data analysis, statistical modeling, and clinical research methodologies. The ideal candidate will have a passion for leveraging data to improve patient outcomes and contribute to the advancement of medical knowledge.\n\n\nWhy Should You Join Us?\nKarius aims to conquer infectious diseases through innovations around genomic sequencing and machine learning. The companyโ€™s platform is already delivering unprecedented insights into the microbial landscape, providing clinicians with a comprehensive test capable of identifying more than a thousand pathogens directly from blood, and helping industry accelerate the development of therapeutic solutions. The Karius test we provide today is one of the most advanced solutions available to physicians who aim to deliver better care to many otherwise ineffectively treated patients. Our test is the result of some incredible work done by our scientists, statisticians, engineers, and physicians, all driven by the same mission. You, as part of the Karius team, will be able to see how directly your work has a life-changing impact on people, and at scale.\n \nReports to:    Vice President, Clinical Affairs\n \nLocation:  Redwood City, CA or Remote\n \nPrimary Responsibilities\nโ€ข   Collaborates on clinical study design and protocol development, authors and executes statistical analysis plans to support study endpoints, and conducts sample size calculations\nโ€ข   Develops statistical analysis programs to merge complex clinical data structures from multiple databases, create analysis data set and generate tables, listings, and figures for reports and peer-reviewed manuscripts\nโ€ข   Uses appropriate statistical, visual, and narrative displays of clinical data in a manner that is easily and appropriately interpreted by the target audience\nโ€ข   Interacts with members of the Data Management and Clinical Operations teams to align statistical endpoints of the clinical study to data collection, monitoring, and analysis activities\nโ€ข   Recognizes and resolves clinical protocol issues that may impact database design, data validation and/or analysis/reporting, minimizes the data footprint to focus on the trial endpoints\nโ€ข   Participates in the development of database clinical trial data specifications, including eCRF design, user requirements, edit rules/checks, query logic, and data validations\nโ€ข   Interprets and evaluates data and results of complex clinical studies and develops appropriate recommendations\nโ€ข   Collects, organizes, and interprets statistical information from clinical databases, coded data, and other specified data sets\n\n\nWhatโ€™s Fun About the Job?\nKarius is operating at the edge of what is now known to be possible in infectious disease diagnostics. With that, comes a wave of new and incredible challenges and opportunities. To deliver on that value, you will be tapping into some of the most advanced technologies, architecting and innovating where the current solutions simply don't suffice. You will get to see how much your work really matters.\n \nTravel:      Travel required up to 5%.\n \nPhysical Requirements\nSubject to extended periods of sitting and/or standing, vision to monitor and moderate noise levels. Work is generally performed in an office. \n\n\nPosition Requirements\nโ€ข   5+ years experience at a life sciences (e.g. diagnostic, biotech, or pharmaceutical) company analyzing clinical datasets, proficient in SQL, Python, R, or SAS.\nโ€ข   Graduate degree in statistics, biostatistics, epidemiology, informatics, or a related field. Additional coursework in programming, analytics, or related disciplines is strongly desired. PhD preferred.\nโ€ข   Solid proficiency in statistical methodology, particular for statistical measures related to diagnostic test accuracy and power and sample size calculations. \nโ€ข   Knowledge of diagnostic clinical trial statistics is required.\nโ€ข   Experience with data visualization, translating clinical data and information into a visual context to support publication and results reporting.\nโ€ข   Strong knowledge of statistical theory, experimental design and clinical trial methodologies, linear and nonlinear modeling, categorical and non-parametric methods, survival analysis, and associated sample size calculations.\nโ€ข   Experience with the extraction of data and reporting within Clinical Data Management systems (e.g. Medidata RAVE, Medrio, Oracle Clinical).\nโ€ข   Familiar with ICD-10 and CPT codes, AHRQ quality indicators, and other similar healthcare-related tools and data, especially to support clinical impact, cost, and HCRU studies.\nโ€ข   Outstanding verbal, written, and presentation skills with a strong ability to influence and communicate effectively throughout all levels of the organization and externally.\n\n\nPersonal Qualifications\nโ€ข   Excellent analytical skills to interpret complex clinical data, identify trends, and draw accurate conclusions.\nโ€ข   Attention to detail to ensure data quality and accuracy.\nโ€ข   Critical thinking to be able to identify and solve problems, develop innovative solutions and make informed decisions.\nโ€ข   Team player with the ability to collaborate effectively cross-functionally and work as part of a team.\nโ€ข   Strong communication skills with the ability to communicate complex data analysis results to both technical and non-technical stakeholders\nโ€ข   Adaptability to new technologies and data sources, regulatory guidelines, and changing business needs.\n\n\nAt Karius, we value a diverse and inclusive workplace and provide equal employment opportunity for all applicants and employees and are committed to honor and invest in the full diversity of people, in our hiring, recruiting and development of employees across the Company.  All qualified applicants for employment are encouraged to apply and will be considered without regard to an individualโ€™s race, color, sex, gender identity and gender expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application due to a disability, please contact us at [email protected] and we will accommodate qualified individuals with disabilities.\n\n\n\n\n\n\n$134,000 - $200,000 a year\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design and Senior jobs that are similar:\n\n $45,000 — $95,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nRedwood City CA Hybrid or USA
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


10up


Remote - Worldwide
๐Ÿ’ฐ $50k - $100k*

Design

 

Designer

 

Support

Copywriting

UX

Web

Strategy

Content

Engineering

10up

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๐Ÿ‘€ 853 views

โœ… 62 applied (7%)

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10up is hiring a
Remote Freelance Senior Content Designer Americas Team

\nLocation: Remote - Americas Team (Open to applicants located anywhere aligned with the Americas time zones.)\n\n\nAs a Freelance Senior Content Designer at 10up, youโ€™ll be able to utilize a full spectrum of content design skills to make the unclear clear through the lens of content. Content designers at 10up craft clear, straightforward, and human experiences by leveraging expertise in research, information architecture, design thinking, governance, and writing. Youโ€™ll work collaboratively alongside our UX, Visual Design, and engineering teams, leading the content design on meaningful, enterprise-level digital projects. \n\n\nYouโ€™ll have the creative flexibility to explore and experiment across design tools and processes on a combination of unique, challenging projects and ongoing support engagements. As a leading digital agency, 10upโ€™s client roster spans from innovative startups and impactful non-profits, to some of the biggest names in the industry, such as ESPN, Google, The New York Times Co., Microsoft, and The Nobel Prize Committee.\n\n\nAs a 10upper, you have options for flexible and alternative work schedules. Intentionally remote since day one, spanning six continents and 40 countries, 10up fully embraces the benefits of distributed work.\n\n\n\n\n\n\n\nWhat you will do:\n* Provide bespoke UX content design, strategy, research, testing, and deliverables (e.g. content audits, IA, taxonomies, content models, etc.) across 2-4 projects at a time - including editorial and experiential elements.\n* Co-lead workshops and discussions with peers and stakeholders, ensuring alignment around actionable business goals and validated user insights.\n* Lead content operations and editorial strategy through activities including onboarding content contributors, content guides, message architecture, etc. Understand web writing best practices and be ready to help with copywriting and editing.\n* Work to be part of a team that builds long-term, and highly productive working relationships across disciplines at 10up and with our clients.\n* Demonstrate content designโ€™s impact by educating peers and stakeholders on the purpose and value of proposed content work, and communicating rationale for content decisions.\n\n\n\nAbout you:\n* You have at least 3+ years experience working in a fast-paced, digital agency environment across multiple work groups, and with multiple concurrent projects.\n* You are comfortable contributing to the process from planning, synthesis, and application.\n* You have strong communication (written and verbal), active listening, and problem-solving skills.\n* You have demonstrable experience in content modeling, information architecture, and content analysis at an enterprise level.\n* You have some experience with aspects of UX work and execution- including defining user personas, user flows and wireframes. \n* You can share a portfolio of work across multiple UX and Content deliverables, and have the ability to articulate what made it successful (or not).\n\n\n\n\n\nJoin our team! \n\n\nIf you are passionate about 10up's mission and think you have what it takes to be successful in this role even if you don't check all the boxes, please apply. We'd appreciate the opportunity to personally review your application. Everyone gets a response.\n\n\nRead more about What to Expect through our Recruiting process.\n\n\nWe don't want you to miss any communication from us! To ensure you receive updates on your application, please add [email protected] to your contacts list! #LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Designer and Senior jobs that are similar:\n\n $50,000 — $100,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nRemote - Worldwide
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Tempus


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $45k - $80k*

Director

 

Support

 

Sales

Healthcare

Recruitment

Tempus

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๐Ÿ‘€ 404 views

โœ… 24 applied (6%)

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Tempus is hiring a
Remote SENIOR DIRECTOR OF BUSINESS DEVELOPMENT TIME

\nPassionate about precision medicine and advancing the healthcare industry?\n\nComputer technology has had limited impact in healthcare. With recent advancements in AI, thatโ€™s about to fundamentally change. Tempus is a healthcare company at the forefront of that change.\n\nTempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians. Our data empowers researchers to better characterize and understand disease, and to drive better outcomes through precise, individualized care.\n\nTempus utilizes this data to support the Life Sciences Industry with clinical trial solutions that help identify actionable clinical trial options for cancer patients. Tempus identifies relevant, open, and recruiting clinical trials personalized to each patientโ€™s molecular and clinical context with its proprietary trial matching software. To increase trial access, Tempus works to bring studies to patients through the TIME Trialโ„ข Network, a just-in-time network of providers in the community that can rapidly activate and enroll patients into trials closer to home. \n\nWe are looking for a Senior Director of Business Development to join our rapidly growing Clinical Trial Solutions team within our Trials Business Unit. This role is responsible for cultivating and growing Tempus partnerships with pharmaceutical and biotechnology clients to support them in advancing their research through Tempusโ€™ clinical trial offerings. The Business Development professional works cross-functionally with Key Account Directors, Business Development counterparts across the Tempus product offerings as well as other internal Tempus stakeholders.\n\nResponsibilities\n\n\n* Meet/exceed revenue goals for TIME product line while delivering on established strategic objectives for specific client accounts \n\n* Determine where Tempus clinical trial offerings are best positioned to support clientsโ€™ R&D objectives; negotiate with accounts to drive projects forward \n\n* Collaborate cross functionally with Key Account Director to source leads, map stakeholders, and conduct outreach to surface relevant client interests and opportunities\n\n* Work closely with Key Account Director and Account Team (Business Development, Alliance Management, Operations) to ensure communication/coordination when projects span client stakeholder groups and/or Tempusโ€™ portfolio\n\n* Assist with pull-through of contracts for assigned client accounts\n\n* Build relationships with R&D and commercial executives at partner organizations, enabling identification, development of and support for additional value-creation opportunities \n\n* Develop unique approaches to solving a customerโ€™s known challenges\n\n* Employ a nuanced enterprise sales approach to understand influencers, approvers and decision makers across the clientโ€™s business continuum and influence them to act quickly\n\n* Collaborate with Industry Partnerships and Operations Teams to manage existing business and identify new opportunities for account growth\n\n* Track progress against defined strategic objectives and revenue goals; review progress/setbacks frequently with broader Account Team and Tempus Leadership\n\n* Contribute to the development of the Life Sciences portfolio by providing feedback to Leadership regarding client responses and suggestions; maintain a solution-oriented mindset \n\n* Stay informed on pharmaceutical industry, regulatory environment, emerging policy developments and client priorities \n\n* Travel approximately 40% of working time, domestically and internationally\n\n* Other duties as assigned\n\n\n\n\nQualifications\n\n\n* Solid understanding of the principles of clinical development and trial recruitment\n\n* Strong knowledge of the drug development process and stages\n\n* Strong understanding of clinical site operations and how care is delivered by providers  \n\n* Entrepreneurial sales approach; thrives most in a high growth, rapidly evolving business environment\n\n* Proactive mindset that bridges ideas to implementable solutions, and can help move both internal and external stakeholders to quickly solve problems\n\n* Deep relationships with pharmaceutical stakeholders \n\n* Proven ability to navigate multi-faceted client organizations with repeated success\n\n* Ability to set strategies/tactics that are aggressive, but realizable\n\n* Wins followers with a positive and energetic approach to work and life; gains energy from solving difficult problems\n\n* Exceptional account management, articulation of issues and an ability to navigate a wide range of stakeholders to solve problems\n\n* Interest in oncology and cancer genomics\n\n\n\n\nExperience\n\n\n* Minimum 7+ years in Business Development and Sales in the Life Sciences (Pharma/Biotech) sector, including CROs or other service provides, with focus on clinical trial operations, patient recruitment or site selection\n\n* Bachelor degree in a Science or Business discipline; Advanced degree (MBA, PhD or Healthcare certification) desired\n\n\n\n#LI-SH1\n#LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior and Sales jobs that are similar:\n\n $45,000 — $80,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nChicago, Illinois, United States
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Coin Metrics


Remote- International
๐Ÿ’ฐ $58k - $110k*

Crypto

 

Cryptocurrency

 

Bitcoin

Ethereum

Ansible

Back-End

InfoSec

Docker

Support

Software

Code

Web

DevOps

Cloud

Node

Management

Analytics

Engineer

Engineering

Linux

Coin Metrics is hiring a
Remote INFRASTRUCTURE ENGINEER

\n\nCoin Metrics is a leading provider of cryptoasset data for institutions. We deliver transparent and actionable data and analytics to various industry stakeholders including asset managers, custodians, trading venues, research desks, and data/application providers. Coin Metricsโ€™ data empowers its clients and the public to better understand, use and value open crypto networks.\n\nJoin a fast-paced startup pioneering novel metrics, data products, and intelligence solutions, which offer insights into the economics, markets, usage, health, and other aspects of public cryptocurrency blockchains like Bitcoin and Ethereum and other crypto networks.\n\nYou will be surrounded by talented people passionate about decentralized economies and the data behind them. Break new ground, create exciting new data-driven research and products, and help shape the future of finance.\nYOUR PURPOSE\n\nCoin Metrics is recruiting a Senior Infrastructure Engineer to support network nodes, market data collection, analytics factories, and data delivery operations.ย  They will work with the infrastructure team to build out, maintain, and troubleshoot our rapidly expanding infrastructure.\nYOUR VALUE\n\n\n* Maintain blockchain nodes and monitor key areas such as network synchronization, connected peers, node configurations, and supporting infrastructure.\n\n* Maintain persistentย  data stores by administering Postgres databases and Kafka streaming servers, especially with management of disk space, resiliency and backups.\n\n* Investigate alerts, reported issues, or engineer requests and respond promptly.\n\n* Plan and create Linux infrastructure on Bare-metal using Terraform and Ansible and vendor management tools.\n\n* Plan and create Kubernetes clusters and containers using Ansible and Helm.\n\n* Plan hybrid cloud architecture on AWS, GCP and Bare-metal using Terraform and Ansible.\n\n* Administer network capabilitiesย  including CDN, DNS, proxies and web servers.\n\n* Design and support CI/CD pipelines using Bash, Python, Docker and other languages/tools.\n\n* Monitor infrastructure using tools like DataDog, Splunk, Prometheus and/or Grafana.\n\n\n\nYOUR EXPERTISE AND EXPERIENCE\n\n\n* 5+ years of direct experience in infrastructure, DevOps or back-end engineering roles with Linux.\n\n* Demonstrated ability to manage multiple projects, priorities and interruptions while communicating status and documenting activities appropriately. Correctly track details across multiple environments.\n\n* Experience with infrastructure as code and containerization software toolkits (Terraform, CloudFormation, Ansible, Helm, Docker, Kubernetes).\n\n* Experience configuring, running and maintaining full nodes of various networks, preferably in containers.ย  Bonus points for bootstrapping node operations for enterprise clients and/or applications.\n\n* Experience with block file systems and database storage administration (Ext4, ZFS, Postgres, MySQL, Oracle). Bonus points for familiarity with file-based and object-based storage solutions.ย \n\n* Relevant work, or interest, in Infosec and DevSecOps. Specifically network theory fields, such as topology analysis. Bonus points for experience responding to audits and certifications.\n\n* Experience with scaling and migrating systems in a rapidly evolving environment that allows for little or no downtime, including a good understanding of incident management processes.\n\n* Bonus points if youโ€™ve managed at least one cloud infrastructure provider (AWS, Azure, GCP).\n\n\n\nLIFE AT COIN METRICSย \n\nCoin Metrics is a fun and fast-paced team with employees located across the globe.ย  We are united by our OPEN (Open, Pioneering, Elucidating, and Neutral) core values. ย  Our employees are empowered to do whatโ€™s best for our products, customers, and team members. ย  Other benefits of working at Coin Metrics include:\n\n\n* Competitive salary, 401(k) retirement plan or pension depending on location, bonus and options plans\n\n* Comprehensive medical, dental, vision (dependent on location)ย \n\n* Remote or hybrid work optionsย \n\n* Paid time off\n\n\n\n\nCoin Metrics is an employer committed to diversity in its workforce and is proud to be an Equal Opportunity Employer.ย  All qualified applicants receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. For US applicants, you may view Pay Transparency, Employee Rights and Know Your Rights notices by clicking on their corresponding links.ย  Additionally, Coin Metrics participates in the E-Verify program where applicable, as required by law.ย \n\nCoin Metrics is also committed to providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. \n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Crypto, Ethereum, InfoSec, Docker, DevOps, Cloud, Node, Senior, Engineer and Linux jobs that are similar:\n\n $57,500 — $110,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nRemote- International
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


The City of Fort Worth

 This job is getting a high amount of applications right now (11% of viewers clicked Apply)

๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $60k - $90k*

System

 

Support

 

Software

Accounting

Assistant

Financial

Microsoft

Management

Analytics

The City of Fort Worth

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๐Ÿ‘€ 943 views

โœ… 106 applied (11%)

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The City of Fort Worth is hiring a
Remote Auditor

\nPay Range: $68,905 - $76,932 annual compensation\n\nJob Posting Closing on: Tuesday, January 9, 2024\n\nBenefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more.\n\nThe City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.\n\nThe City of Fort Worth is recruiting a full-time, non-remote, 40 hr. per-week-in-office Sr. Auditor position, to perform a variety of audits and activities within the Department of Internal Audit, including reviewing, analyzing, and auditing operations in various city departments.  The Senior Auditor will be responsible for interviewing all levels of personnel; identifying critical procedures or processes; performing comparative studies; evaluating effectiveness of procedures in attaining objectives; developing recommendations for areas of weakness; preparing written findings and summaries of audit results; presenting draft audit reports to appropriate management staff; and recommending areas for future audits.\n\nThe selected candidate will receive direction from the City Auditor or other management or supervisory staff.  Perform routine to moderately complex auditing work. Conduct performance, financial, and compliance audits based upon a City-wide risk assessment and conformance with Government Auditing Standards.\n\nThe Sr. Auditor job responsibilities include:\n\n\n* Knowledge of professional standards, such as generally accepted accounting principles, Generally Accepted Government Auditing Standards (GAGAS), also known as the Yellow Book;\n\n* Conducting operational, performance, compliance, and financial audits;\n\n* Compiling and preparing work papers containing relevant evidentiary material used to support all findings, conclusions, and recommendations;\n\n* Conducting fieldwork to accomplish objectives;\n\n* Applying principles of logical thinking to define problems, research topics, collect data, establish facts and draw valid conclusions;\n\n* Drafting audit reports;\n\n* Making appropriate recommendations and following-up in a timely manner on previous recommendations to determine if satisfactory actions have been taken;\n\n* Participating in entrance, progress, and exit conferences related to assigned projects, which frequently include attendance by the City Auditor, Assistant City Managers, and department directors and their assistants; and,\n\n* Performing analytics and data mining, as necessary.\n\n\n\n\nMinimum Qualifications: \n\n\n* A Bachelorsโ€™ Degree from an accredited college or university with major coursework in Accounting, Financial Analysis, Auditing or a related field.\n\n* Three (3) years of increasingly responsible auditing, accounting, finance, or business administration experience required.\n\n\n\n\nPreferred Qualifications: \n\n\n* Experience in reviewing, analyzing, and auditing administrative and financial operations of a government entity. Thorough knowledge of government auditing standards and auditing procedures.\n\n* Possession or ability to obtain related certifications, i.e. CIA, CISA, CFE, CGAP, CGFM or CPA.\n\n* Proficient in the use of Microsoft Word, Excel, and Access computer software.\n\n* Proficiency in conducting independent research using quantitative and qualitative methods.\n\n* Experience in using data analytics software and policy analysis methodologies.\n\n* Capable of using electronic audit work paper system.\n\n\n\n\nWorking Conditions\n\nApplicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility.  Due to CJIS requirements related to system access, the following will result in being disqualified for this position:  Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Conviction, Class B Misdemeanor Convictions in the last 10 years, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Deferred Adjudication in the last 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and ALL Family Violence Convictions regardless of class. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Accounting, Microsoft and Senior jobs that are similar:\n\n $60,000 — $90,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nFort Worth, Texas, United States
Apply for this job

๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Coin Metrics


Remote- International
๐Ÿ’ฐ $60k - $110k*

Crypto

 

Cryptocurrency

 

Bitcoin

Ethereum

Ansible

Back-End

InfoSec

Docker

Support

Software

Code

Web

DevOps

Cloud

Node

Management

Analytics

Engineer

Engineering

Linux

Coin Metrics is hiring a
Remote INFRASTRUCTURE ENGINEER

\n\nCoin Metrics is a leading provider of cryptoasset data for institutions. We deliver transparent and actionable data and analytics to various industry stakeholders including asset managers, custodians, trading venues, research desks, and data/application providers. Coin Metricsโ€™ data empowers its clients and the public to better understand, use and value open crypto networks.\n\nJoin a fast-paced startup pioneering novel metrics, data products, and intelligence solutions, which offer insights into the economics, markets, usage, health, and other aspects of public cryptocurrency blockchains like Bitcoin and Ethereum and other crypto networks.\n\nYou will be surrounded by talented people passionate about decentralized economies and the data behind them. Break new ground, create exciting new data-driven research and products, and help shape the future of finance.\nYOUR PURPOSE\n\nCoin Metrics is recruiting a Senior Infrastructure Engineer to support network nodes, market data collection, analytics factories, and data delivery operations. They will work with the infrastructure team to build out, maintain, and troubleshoot our rapidly expanding infrastructure.\nYOUR VALUE\n\n\n* Maintain blockchain nodes and monitor key areas such as network synchronization, connected peers, node configurations, and supporting infrastructure.\n\n* Maintain persistent data stores by administering Postgres databases and Kafka streaming servers, especially with management of disk space, resiliency and backups.\n\n* Investigate alerts, reported issues, or engineer requests and respond promptly.\n\n* Plan and create Linux infrastructure on Bare-metal using Terraform and Ansible and vendor management tools.\n\n* Plan and create Kubernetes clusters and containers using Ansible and Helm.\n\n* Plan hybrid cloud architecture on AWS, GCP and Bare-metal using Terraform and Ansible.\n\n* Administer network capabilities including CDN, DNS, proxies and web servers.\n\n* Design and support CI/CD pipelines using Bash, Python, Docker and other languages/tools.\n\n* Monitor infrastructure using tools like DataDog, Splunk, Prometheus and/or Grafana.\n\n\n\nYOUR EXPERTISE AND EXPERIENCE\n\n\n* 5+ years of direct experience in infrastructure, DevOps or back-end engineering roles with Linux.\n\n* Demonstrated ability to manage multiple projects, priorities and interruptions while communicating status and documenting activities appropriately. Correctly track details across multiple environments.\n\n* Experience with infrastructure as code and containerization software toolkits (Terraform, CloudFormation, Ansible, Helm, Docker, Kubernetes).\n\n* Experience configuring, running and maintaining full nodes of various networks, preferably in containers. Bonus points for bootstrapping node operations for enterprise clients and/or applications.\n\n* Experience with block file systems and database storage administration (Ext4, ZFS, Postgres, MySQL, Oracle). Bonus points for familiarity with file-based and object-based storage solutions. \n\n* Relevant work, or interest, in Infosec and DevSecOps. Specifically network theory fields, such as topology analysis. Bonus points for experience responding to audits and certifications.\n\n* Experience with scaling and migrating systems in a rapidly evolving environment that allows for little or no downtime, including a good understanding of incident management processes.\n\n* Bonus points if youโ€™ve managed at least one cloud infrastructure provider (AWS, Azure, GCP).\n\n\n\nLIFE AT COIN METRICS \n\nCoin Metrics is a fun and fast-paced team with employees located across the globe. We are united by our OPEN (Open, Pioneering, Elucidating, and Neutral) core values. Our employees are empowered to do whatโ€™s best for our products, customers, and team members. Other benefits of working at Coin Metrics include:\n\n\n* Competitive salary, 401(k) retirement plan or pension depending on location, bonus and options plans\n\n* Comprehensive medical, dental, vision (dependent on location) \n\n* Remote or hybrid work options \n\n* Paid time off\n\n\n\n\nCoin Metrics is an employer committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. For US applicants, you may view Pay Transparency, Employee Rights and Know Your Rights notices by clicking on their corresponding links. Additionally, Coin Metrics participates in the E-Verify program where applicable, as required by law. \n\nCoin Metrics is also committed to providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. \n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Crypto, Bitcoin, Ethereum, InfoSec, Docker, DevOps, Cloud, Node, Senior, Engineer and Linux jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nRemote- International
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Fanatics


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $45k - $80k*

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Fanatics

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Fanatics is hiring a
Remote Account Manager Hobby Shops

\nCompany Overview\nFanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores. \n \nAs a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.\n\n\nFanatics Collectibles is searching for an Account Manager to help grow and develop our Hobby Shops business, a key pillar of our go to market model.  The Account Manager will report to the Director of Hobby Sales and will simultaneously own and/or engage with several high-impact initiatives. We are on the forefront of revolutionizing our B2B buying experience, this role can expect to 1) own the stewardship of existing and new hobby accounts, 2) be on the forefront of โ€˜Directโ€™ product sales strategy, and 3) be intimately involved in product operations to ensure accuracy, on-time fulfillment, and a positive consumer and shop experience. The ideal candidate is an excellent problem solver and communicator that should be able to easily move between strategic selling and operational execution.  Experience leveraging sales data and marketplace trends to develop selling narratives and programs will position this candidate to thrive in the role and grow our industry.\n \nCandidates with a passion for sports, culture, & entertainment will likely find themselves a strong cultural fit. We are open to remote candidates for this role, though some travel will be required.\n\n\n\nResponsibilities:\n* Maintain and grow existing relationships with accounts to further generate sales, optimize customer experience, and track business results\n* Manage multiple logistics tools (ordering, product release calendars, product sell sheets, account lists) to ensure accurate and timely execution of key programs\n* Support larger strategic initiatives to drive increased Hobby Direct sales by owning new account reviews, onboarding, and continuing to drive fulfillment activities\n* Build expertise in Fanatics Collectibles hobby products and be up to date on market trends and competitive dynamics impacting the industry\n* Collate & summarize business reports and create presentations to effectively communicate with a variety of audiences (peers, senior leaders and/or accounts) on high priority initiatives and programs\n* Collaborate with other business managers to scope projects, creatively solve problems, set attainable goals, and track / measure KPIs\n\n\n\nIdeal Candidate:\n* 5-7+ years of work experience, with 4-5+ years of experience in related sales operations positions, account management, and/or project coordination roles\n* Consumer packaged goods and/or retail management experience preferred\n* Knowledge of trading card environment, including direct sales and distributor environment is a significant advantage\n* Strong organizational skills and a demonstrated ability to prioritize, and remain flexible in high pressure dynamic situations\n* Must be detail oriented, highly organized, and maintain both a sense of urgency & good attitude in day-to-day operations and workflows\n* Sense of urgency, good attitude and work ethic, quick learner\n* Strong interpersonal and communication skills (written/oral) with proven ability to succeed in a team environment and work collaboratively with all internal stakeholders \n* Strong computer skills in Word, Excel, and PowerPoint essential; Access and Oracle ERP experience desirable\n\n\n\n\n$80,000 - $100,000 a yearThe salary range for this posting is $80,000 -  $100,000 which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.\n\nEnsure your Fanatics job offer is legitimate and donโ€™t fall victim to fraud.  Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics or Fanatics Brand email address.  For added security, where possible, apply through our company website at www.fanaticsinc.com/careers\n\n\nTryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.\n\n\nFanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanaticsโ€™ fair labor practices.\n\n\nNOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (โ€œPersonal Informationโ€). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or other types of positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. For additional information on how we collect and use personal information in connection with your job application, review our Candidate Privacy Policy-CA\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior, Legal, Sales and Non Tech jobs that are similar:\n\n $45,000 — $80,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nRemote - USA
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


LivePerson


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $40k - $95k*

Manager

 

Design

 

Training

Technical

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Support

Growth

Web

Travel

Cloud

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Lead

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LivePerson is hiring a
Remote Senior Manager Technical Account Management

\nLivePerson (NASDAQ: LPSN) is a global leader in trustworthy and equal AI for business. Hundreds of the world's leading brands โ€” including HSBC, Chipotle, and Virgin Media โ€” use our Conversational Cloud platform to engage with millions of consumers safely and responsibly. We power a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Generative AI and Large Language Models for better business outcomes.\n\nAt LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Every mind is invited to ask questions and actively seek new ways to achieve success and reach their full potential. We operate as one with a growth mindset. This means spotting opportunities, solving ambiguities and seeking effective solutions to challenges that make things better.\n\n \n\nOverview:\n\nAs the Senior Manager of Technical Account Management, you will lead the team towards becoming the ultimate technical relationship owner who embraces the importance of the values of the company, advocates for their brands, spearheads initiatives, builds wellness plans, and steps in to steer cross-functional efforts proactively and during crisis situations. Your role will require perseverance and devotion to go above and beyond the call of duty, motivating and supporting the team to live up to their potential. Your goal will be embracing change, leaning into crisis situations, and managing conflict for positive outcomes. Growth mindset to prioritize business needs with aptitude to disagree but to commit to the set direction.\n\n \nYou will:\n\n\n* Learn and maintain the LivePerson product knowledge\n\n* Assist with design of the value-add technical success packages and lead delivery\n\n* Drive collaboration with the product owners\n\n* Be a point of escalation for customers and internal stakeholders\n\n* Embrace change, build and execute change management plans\n\n* Motivate the team to think outside of the box\n\n* Step up to offer help to the fellow managers any day\n\n* Drive customer satisfaction execution of the role definitions and best practices\n\n* Build and manage follow-the-sun and on-call schedules for the team\n\n* Carry manager on-call responsibilities as needed\n\n* Conduct hiring, onboarding and mentoring team members\n\n* Establish strong peer relationships and be a team player\n\n* Take on an initiative to expand existing processes into innovative scaled methodology\n\n* Be hands-on and act as the TAM when needed\n\n* Take on-call duty for the global support organization as per the team's schedule\n\n* Build onboarding plans and continuous training for the team\n\n\n\n\n \nYou have:\n\n\n* 8+ years of professional related experience\n\n* BS/BA or Masters college degree\n\n* Proven experience being a peopleโ€™s manager in a technical customer-facing discipline; TAM managerโ€™s role preferred\n\n* A proven track record of Technical Account Management for a SaaS, CCaaS, AI or web engagement company, supporting Fortune 500 customers\n\n* Experience in managing operations tasks, i.e. WFM, playbook creation, on-call rotations\n\n* Web and scripting technologies hands on experience\n\n* Good familiarity with APIs /SDKs\n\n* Excellent presentation skills, using Google Slides or similar tools\n\n* Ability to analyze data and provide insights (SQL/NoSQL/Data lake)\n\n* Experience in managing multiple stakeholders (incl. C-suite) and projects\n\n* Ability to have peer to peer relationship with high level customer contacts\n\n* Excellent verbal and written communication skills\n\n* Critical thinker and problem-solver\n\n* Exemplary conflict management skills\n\n* Team player with the ability to work with multiple stakeholders and cross-organizational efforts with a number of different virtual teams concurrently\n\n* Project management experience with certification is a plus\n\n* Strong time-management skills\n\n* Require little to no supervision\n\n* Show up and own any technical conversation pertaining to the platform and product performance for a brand\n\n* Experience in using CRM tools, bug tracking tools, repositories, and log aggregation tools\n\n* Ability to work under pressure and tight deadlines\n\n* Ability to work flexible hours, including holidays, nights, and weekends as and when needed for crisis management of the top accounts \n\n* Discipline to conduct on-call duties as required by the business\n\n* Available to travel to additional customer sites as required (up to 20%)\n\n* Time flexibility to answer questions and participate in meetings working as part of a global team \n\n\n\n\n \nBenefits:\n\nThe salary range for this role will be between $125,000 to $165,000. Final compensation will be determined by a variety of factors, including, but not limited to, your location, skills, experience, education, and/or certifications. During the phone screening, the recruiter will provide the location-specific salary range for this role. Regardless of your personal situation or where you are in the world, LivePerson offers comprehensive and great benefits programs to meet your needs:\n\n\n* Health: medical, dental, vision and wellbeing.\n\n* Time away: Public holidays and discretionary PTO package for flexible days off with manager approval.\n\n* Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability\n\n* Family: parental leave, maternity support, fertility services.\n\n* Development: tuition reimbursement, native AI learning.\n\n* Additional: 24/7 access to professional counselors, voluntary insurance coverage, exclusive perks and discounts.\n\n* #LI-Remote\n\n\n\nWhy you'll love working here:\n\nLivePerson is a hub for the ever-curious and proactive, offering a flexible work-life balance tailored to individual needs. With offices and WeWork locations worldwide, our flexible work policy provides our teams the freedom to work from their preferred environment. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.\n\n \nBelonging at LivePerson:\n\nWe are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.\n\nWe are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Cloud and Senior jobs that are similar:\n\n $40,000 — $95,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

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