\nAbout the Internship\n\nLogicGateโs Internship Program is designed and tailored for college students/recent grads from various disciplines to gain real world work experience in a fast-paced, high growth, open and diverse environment. This program will give you exposure to leading edge technology, provide valuable work experience, career coaching, and mentorship. From the time an application is submitted, to the end of the summer internship, students will be supported to learn and grow their strengths, abilities, and potential.\n\nProgram Details:\n\n\n* 10 weeks internship starting on June 3rd, 2023 through mid/late August 2024, exact end date would depend upon your school schedule\n\n* Receive hourly pay of $28 / per hour \n\n* Chicago based individuals are welcome to come to the office and have opportunities to connect with your Team and other workgroups\n\n* Gain meaningful work experience in field of study, participate in special projects, social events, and more!\n\n* Assigned to a mentor to guide you throughout your internship and beyond!\n\n\n\n\nProgram Eligibility:\n\n\n* You are enrolled full time in an accredited college or university as a Junior or Senior or have recently graduated.\n\n* Are available to work 40 hours per week during the summer\n\n* This position is not eligible for sponsorship \n\n\n\n\nThis is a great opportunity for a rising senior to gain exposure and hands-on experience in a high-growth startup environment. Youโll be a great fit if you enjoy cross-functional collaboration and are excited to build strong partnerships with engineering, UI/UX design, marketing, customer success, and leadership to deliver value to our customers.\n\nHow youโll spend your time:\n\n\n* Virtual events planning: work with Marketing and Sales teams to bring unique and valuable virtual event experiences to our customers and future customers\n\n* Reporting and analytics: work with our operations teams to make sure weโre creating the best campaigns and the highest quality demand\n\n* Customer advocacy: help source customer quotes, testimonials, and value metrics to build out voice of customer database \n\n* Customer Lifecycle: partner with Marketing, Sales, and Customer Success to identify areas and build upon customer nurture programs for various segments to support customer engagement, awareness and satisfaction \n\n* Demand Generation and Integrated Campaigns: support all key areas of demand gen and campaign planning, from ideation to reporting \n\n* Community: help create content and drive engagement within LogicGateโs customer-only community \n\n\n\n\n We get excited about you if you:\n\n\n* Working towards a Bachelor's in Marketing with a planned graduation of Spring 2024 or have recently graduated.\n\n* Cumulative 3.0 GPA in good academic standing\n\n* Problem solving with empathy, combined with knowledge of user experience best practices and logic.\n\n* You are a strong communicator and believe in open collaboration in teamwork.\n\n* You care deeply about getting the details right in order to ship a great product.\n\n* You are driven by the needs of our users balanced by the goals of business when planning and executing projects.\n\n* You are enthusiastic about untangling complex problems and turning them into simple, impactful solutions.\n\n* You have a love for learning and exercising curiosity.\n\n* Experience with MarTech such as Salesforce and Salesforce Marketing Cloud are a plus!\n\n\n\n\n\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Cloud, Senior, Junior, Marketing, Sales and Non Tech jobs that are similar:\n\n
$50,000 — $85,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nChicago, Illinois, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Gusto, Inc. is hiring a Remote Customer Success Manager
\nAbout Customer Success\n\nThe Customer Success team focuses on supporting our current customers as their businesses grow and their needs change. We do this through proactive outreach to our customers during key moments in their lifecycle to drive more adoption and longer lifetimes with Gusto.\n\nWe are looking for a CSM to join our Customer Success team at Gusto. You will work with our existing customers to drive customer education and feature adoption, integrations with our partners, maintain customer satisfaction, and increase retention. You will rapidly test hypotheses that will help develop and create processes for our growing team. Together we help solve our customersโ pain points by educating our current customers about the full value Gusto brings to small businesses. Our customersโ success is Gustoโs success. \n\nHereโs what youโll do day-to-day:\n\n\n* Proactive outreach to current customers through outbound calls and email communication in the moments that matter. This might be a touchpoint in a customerโs first 90 days with Gusto, or a call to educate them on features they might not know about.\n\n\n\n\n\n* Use your deep Gusto product knowledge and Sandler skills to help our current customers adopt the features they need to support their business needs\n\n* Gather and share insights from your calls: What are some themes weโre hearing from our customers? What can we learn? What can we do better?\n\n* Represent the voice of the customer! You will fuel the feedback engine to inform our sales processes, our product roadmap, and help shape Gusto to be the product of our customersโ dreams.\n\n* Use your communication and partnership skills to educate cross functional stakeholders and compel action\n\n\n\n\nHereโs what we're looking for:\n\n\n* 2-4 years experience in high-volume customer facing roles (Customer Care, Customer Success, Account Manager, Sales Development Representative), preferably in the tech industry.\n\n* Outbound calling experience highly preferred \n\n* Passionate about helping small business owners achieve more success through empathetic and consultative conversations.\n\n* Comfort with ambiguity and willingness to experiment as we continue to build this team\n\n* Exceptional communication skills with the ability to explain complex topics like payroll and R&D tax credits in an easy-to-understand way.\n\n* Analytic and strategic thinker with the ability to translate individual conversations into themes and recommendations \n\n* Energized by learning new skills to do the best work of your life\n\n* Experience with Salesforce preferred \n\n\n\n\nAt Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gustoโs compensation philosophy and benefits offerings please view our Total Rewards Approach page.\n\nOur cash compensation range for this role is $68,000 to $80,000 OTE in Denver, and most remote locations. Remote locations will vary based on our geographical pay approach. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the amounts listed above. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Payroll, Education, Sales and Non Tech jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nDenver, Colorado, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Carta is hiring a Remote Customer Support Analyst Founder Success
The Team Youโll Work With\n\nThe Founder Success team is hyper-focused on building processes and using technology to scale proactive customer education and engagement. This team is dedicated to improving the customer experience, being the voice of the customer internally, and helping customers get the most out of their Carta subscription.\nThe Problems Youโll Solve \n\nIn this role as a Support Analyst on the Founder Success team, you will be on the front lines to proactively respond to customer inquiries. You will seek to understand the challenges facing Cartaโs customers, and enable and empower them to utilize and extract value from Carta. \n\n\n* Operate in a pooled client ownership structure to respond to sensitive customer inquiries regarding contract renewals, pricing increases, and escalations\n\n* Understand and execute basic contract renewal negotiations according to defined policies and processes\n\n* Manage account-level escalations by leveraging standard responses and working closely with management\n\n* Educate customers about Carta features and products via email and live calls, leveraging your knowledge of the Carta feature set and customer lifecycle\n\n\n\nThe Impact Youโll Have\n \n\nBy proactively engaging with Carta customers as well as reactively monitoring incoming requests, you will be helping to improve our overall customer retention, secure our future pipeline for new product lines, and drive change for the broader company and mission.\nAbout You\n\nWeโre looking for customer-centric, organized professionals, who know how to work in a dynamic environment with multiple priorities. Cross-departmental collaboration and communication is critical to success in the role, as well as efficient time management. In addition, weโre prioritizing: \n\n\n* Fluent in English with strong written and verbal communication skills\n\n* Responsive and able to complete tasks in a timely manner\n\n* Prior experience working in a customer facing role working with startups\n\n* Experience working with customers via live interactions such as zoom meetings, phone calls, and live chats\n\n* Experience working with Salesforce or other ticketing systems\n\n* Diplomacy, tact and poise under pressure, and a high tolerance for ambiguity\n\n* Growth mindset, proactive, and action-oriented\n\n* Customer success skills and demonstrated ability to to work through difficult conversations, with the goal of preserving relationships\n\n* Excellent communication, listening, facilitation, and negotiation skills\n\n* Strong data analysis, organizational, and prioritization skills\n\n\n\n\nEven if you donโt have all of the qualifications weโve listed, please apply if you believe you could be impactful in this role! \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Education and Non Tech jobs that are similar:\n\n
$42,500 — $65,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRio de Janeiro, Rio de Janeiro, Brazil
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.