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Skedda


verified closed
Central / Eastern Usa & Canada, South America
 
💰 $40k - $70k*

customer success

 

customer support

 

saas

 

non tech

Skedda

Skedda

skedda.com

🔎6,762 views

✅ 465 applied (7%)

This job post is closed and the position is probably filled. Please do not apply.
We’re looking for a friendly, helpful and tech-savvy person that loves teaching people how to use things.\n\nWe’re an Australian-based SaaS startup, and it's getting a bit tricky for us to look after all of our fans in the various parts of the world.\n\nYour role will be to help our prospective and existing customers to demonstrate how Skedda can add value to what they do.\n\nWe're a small team, so you'll have a big impact!\n\n**Your day-to-day will involve:**\n* Answering email/chat questions from prospective and existing customers\n* Helping customers find solutions to their unique scenarios\n* Collect and report feedback for driving product-development decisions\n \n**For this role we need you to:**\n* Be motivated to help people with their questions\n* Have a friendly, engaging and relaxed style\n* Demonstrate outstanding written and verbal communication in English\n* Be generally interested in SaaS products\n\n**About Us:**\n\nSkedda is a cloud-based, business-to-business SaaS platform for managing bookings for 'spaces' at venues. It is used by a wide spectrum of organisations to enable self-service bookings for their rooms, desks, studios, halls, courts or any other kind of 'space'. It’s truly an international product, with active customers in over 2500 cities globally.\n\nWe are 100% bootstrapped, profitable, and growing. We (the founders) build and run the product, and we’re dedicated to improving it on a daily basis.\n\nWe'd love you to join the team! \n\n# Requirements\nThe position is full-time and fully remote but does require that live in a timezone that is in **UTC -4 or UTC -5** such as Central / Eastern USA & Canada, South America etc. \n\nBe sure to mention the words **BRICK IMPOSE FILTER** when applying to show you read the job post completely. This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on previous jobs related to Customer Success, Customer Support and SaaS, Non Tech jobs that are similar:\n\n $40,000 — $70,000/year\n \n\n#Location\nCentral / Eastern Usa & Canada, South America


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# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

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