This job post is closed and the position is probably filled. Please do not apply. Work for OpenPhone and want to re-open this job? Use the edit link in the email when you posted the job!
๐ค Closed by robot after apply link errored w/ code 404 1 year ago
Do you love helping customers? Do you thrive in autonomous, fast-paced environments? Do you want to make a major impact at a high-growth startup?\n\nAs the Customer Experience Representative at OpenPhone, youโll represent the voice of the customer to our product team and play a key role in the development of our best in class customer service. Alongside your team, you will assist hundreds of customers weekly, making sure they get the most out of using OpenPhone by answering any questions and troubleshooting technical issues.\n\nYou'll also collect product insights to help the engineering and design teams create the best product for our users. Here is a post about how we do it if you're curious. While your core responsibilities revolve around helping customers, you'll also work on projects to design and scale our customer experience team.\n\nThere's no such thing as a 'perfect' candidate. We're looking for an optimist with grit and determination, who is excited to face the challenges of a growing startup. OpenPhone is the type of company where you can grow, and we encourage you to apply to us even if you don't 100% match the exact candidate description.\n\n\nAbout OpenPhone\n\nOpenPhoneย is a new type of business phone. Our mission is to help people communicate better and be more productive.\n\nWeโre backed by Y Combinator and the best venture firms including Tiger Global, Craft Ventures, Slow Ventures, Kindred Ventures, and others. We're serving thousands of businesses around the world and growing quickly. We take a lot of pride in providing an exceptional customer experience and a product people love. Our customers rated us #1 on all possible categories onย G2 Crowd.\n\nWe're a distributed team working from around the world - San Francisco, Seattle, Ottawa, Moscow, Manila, Sydney, and many more.\n\nWe are committed to creating an inclusive workplace that values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nSan Francisco, Remote
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.