\nAbout the role\n\nDataCamp is a cloud-oriented company with a global presence. Our employees are located in 3 locations: New York (US), Leuven (BE), London (UK), or working remotely. We are a team of people with varying skill sets, from technical DevOps engineers to enthusiastic salespeople.\n\nYou will be responsible for supporting and enabling our internal teams, in-person and remote, and maintaining our internal SaaS based systems. You will be exposed to many different technologies like Okta, Google Workplace, MS365, Atlassian Jira, Servicedesk, Jamf, and Make. As such, you will not be expected to know everything, but expected to be resourceful in finding solutions.\n\nAs IT Support Engineer, you will have excellent customer service and communication skills with an eagerness to learn and do more. You will need a โyes, I canโ attitude. Youโre always looking for opportunities to improve our corporate IT environment and asking what else can be done to help. \n\nYou will play a key part in the day-to-day corporate IT operations, support for internal IT systems and, together with the People Business partner, the main contact in the London office for workplace-related questions and tasks. You will have the opportunity to impact and drive future improvements and owning your day-to-day work. \n\n \n\nWorking odd hours on occasion and traveling between offices (New York, London, Leuven) may be required. You will report to the Head of IT.\n\n \n\nResponsibilities\n\n\n* Support DataCamp Staff in their IT operations\n\n* Onboard and welcome new joiners and Manage Access\n\n* Maintain accurate Asset Management records\n\n* Ensure up-to-date Endpoint Security\n\n* Managing DataCampโs internal infrastructure and Saas applications. \n\n* Keep systems compliant with internal security standards\n\n* Document support and operations processes\n\n* Execute projects to improve systems and operations\n\n* Assist in preparation for infosec audits\n\n* Assist with IT hardware and software procurement\n\n* Assist with London office workplace and event management\n\n\n\n\n \n\nThe ideal candidate \n\n\n* Ability to help DataCamp employees solve software problems and Apple hardware products, including laptops, desktops, phones, and accessories.\n\n* Experience with hosted productivity and communications applications, including Google Workspace, MS Office, Zoom, Okta, Slack, and other commonly used SaaS systems, and the ability to support onsite and remote employees.\n\n* A positive, service-oriented attitude, needs to be a problem-solver\n\n* Highly responsive\n\n* True team player\n\n* Excellent oral and written communication skills.\n\n* Detail-oriented\n\n* Hands-on\n\n* Resourcefulness โ the ability to figure things out\n\n* Good Knowledge of MacOS and Google Workplace\n\n* Knowledge of JAMF, Okta, and Atlassian is a plus.\n\n* Experience using and managing ticket-based enterprise workflow management systems, particularly Atlassian products, is a plus. \n\n* Willingness to travel occasionally to remote offices\n\n\n\n\n \n\nItโs a plus if \n\n\n* You have the ability to support and assist employees using AV systems, both on-site and remotely\n\n* You are a Jamf Certified Admin or Jamf Certified Expert\n\n\n\n\nYou have experience with automation tools like Make, Atlassian automation, Slack Workflows, โฆ\n\n\n* You have experience working in an ISO 27001 or SOC2-certified environment\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, macOS, InfoSec, DevOps and Engineer jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Fluence is hiring a Remote Service Operations Manager
\nAbout Fluence: Fluence Energy, Inc. (Nasdaq: FLNC) is a global market leader in energy storage products and services, and optimization software for renewables and storage. With a presence in over 47 markets globally, Fluence provides an ecosystem of offerings to drive the clean energy transition, including modular, scalable energy storage products, comprehensive service offerings, and the Fluence IQ Platform, which delivers AI-enabled SaaS products for managing and optimizing renewables and storage from any provider. Fluence is transforming the way we power our world by helping customers create more resilient and sustainable electric grids.\nFor more information, visit our website, or follow us on LinkedIn or Twitter. To stay up to date on the latest industry insights, sign up for Fluence's Full Potential Blog.\n \nOUR CULTURE AND VALUES\n\n\nWe are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.\n\n\nWe are Leading \nFluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platformโand we are growing every day. \n\n\nWe are Responsible \nFluence is defined by its unwavering commitment to safety, quality, and integrity. \n\n\nWe are Agile \nWe achieve our goals and meet our customerโs needs by cultivating curiosity, adaptability, and self-reflection in our teams.\n\n\nWe are Fun \nWe value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all. \n\n\nABOUT THE POSITION: \nThe Remote Service Operations Manager (RSOM) oversees a Remote Service Operations Engineers (RSOE) team. The RSOE team is the primary point of contact for resolving any issues at the customer's energy storage sites. Their primary responsibility is ensuring the prompt completion of issue resolution and maintaining the availability and efficiency of assets through reactive and planned preventive infrastructure maintenance.\n\n\nAs the Remote Service Operations Manager, you will:\n\n\nโขManage the 24/7 Remote Service Operations, including Remote Monitoring and Diagnostics, Incident Management, Remote Maintenance and Operations of Fluence's worldwide fleet of battery energy storage sites. \nโขLead and manage a team of Remote Service Operations Engineers (RSOEs). These SOEs are the primary contact for all customer needs. They own all timely reactive and preventive maintenance activities coordinated with the customer and Fluence regional field service organizations.\nโขAct as the first escalation point of contact for internal and external customers for unresolved issues at the level of RSOEs.\nโขDefine, maintain and continually improve the Standard Operating Procedures (SOPs) and Work Instructions (WI) for the 24/7 Remote Service Operations.\nโขEnsure the RSOEs maintain accurate site activity records and create professional and high-quality service reports in our service platform.\nโขDefine, maintain and develop technical issue resolution interfaces with experts outside the Service Operations, i.e., the engineering, installation, field services, and product management departments.\nโขActively identify and own process improvements to reduce costs and improve response time, reliability and the quality of our services.\nโขOwn a Safety culture and ensure safety is a top priority during maintenance.\nโขResponsible for performance management, retention, hiring and development of a team of highly talented and motivated RSOEs.\n\n\nWhat will the ideal candidate bring to Fluence?\n\n\nโขUndergraduate degree in Electrical/Electronics/Computer Science/Mechanical Engineering.\nโข10+ years of work experience in electric utility or independent power producer companies within generation/operations/technical teams (Energy Storage, Coal, Gas, Solar, Hydro, Wind).\nโข5+ years of people management experience as a team leader.\nโขWork experience as a remote operator/service engineer/control room engineer in a renewable energy company.\nโขProduct knowledge and practical work experience in bi-directional inverters, HVAC, 1000V/high current DC systems, SCADA and MODBUS systems.\nโขLinux operating system experience for system administration, preferably using Red Hat/Fedora, Ubuntu, or Debian.\nโขFundamental understanding of Networking.\nโขExperience in reporting, documentation, and Non-Conformance Reporting (NCR) management.\nโขExcellent communication skills.\nโขAbility and excitement to work with multicultural and multidiscipline teams.\nโขFlexibility and willingness to travel to customer sites and Fluence global offices.\n\n\n\n\n\n\n\nFluence IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Engineer jobs that are similar:\n\n
$65,000 — $130,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nBangalore, India
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
OpenTable is hiring a Remote Information Security Engineer
\n\n\n\n\nWith millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.\n\nEvery employee at OpenTable has a tangible impact on what we do and how we do it. Youโll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.\n\nHospitality is all about taking care of others, and it defines our culture. Youโll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.\nThe Role:\n\nOpenTable is looking for a highly motivated Information Security Engineer. The successful candidate will be responsible for ensuring the security and protection of the company's information assets and infrastructure. Do you have a passion for security? Here, youโll facilitate the advancement of our security program. This role will be key to developing the goals and mission for the security program.\nIn this role, you will:\n\n\n* Participate in definition of security requirements for the implementation of new applications and projects\n\n* Assist in conducting risk assessments to evaluate the effectiveness of existing controls and determine the impact of proposed changes to business processes, applications and systems\n\n* Provide technical support to regulatory agencies, external auditors, and internal auditors, as required, to respond to audits\n\n* Implement new initiatives to simplify, standardize and optimize threat supervising operations methods and tools to reduce analysis and reporting times and increase security, availability, and service agility\n\n* Support development of security operations playbooks to ensure threat detection, monitoring, response, and forensics activities align with standard processes, minimize gaps in detection and response, and provide comprehensive mitigation of threats\n\n* Provide tooling for investigations and deep analysis of security events passionate about rapid containment, remediation, and mitigation\n\n* Research new and emerging threats; build and implement required action plans\n\n* Implement on-premise, cloud-based, enterprise scale, and SaaS software solutions and associated infrastructure and technology components\n\n\n\nPlease apply if:\n\n\n* You have 3+ years experience in Information Security\n\n* You are able to write code and take pride in automating mundane tasks\n\n* You are proficient at the command line and know your way around the major operating systems\n\n* You have experience with IaC: Ansible, Puppet, Terraform, Chef, etc.\n\n* You have experience configuring and using a SIEM: Splunk, Elasticsearch, etc. Experience with message queues like RabbitMQ or Apache Kafka is considered a plus\n\n* You know how to spin up a docker container, and how to troubleshoot issues. Familiarity with Kubernetes is a plus.\n\n* You are a critical thinker who seeks to understand the business and its control environment\n\n* You have shown understanding of enterprise security standard processes and compliance frameworks\n\n* You possess a relentless focus on quality and timeliness\n\n* You adapt to change, accept bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking\n\n* You're an educator. You have a passion for mentor and investing in the improvement of your team.\n\n* You build energy and an environment that champions trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent\n\n\n\nBenefits:\n\n\n* Paid Time Off - 20 days a year\n\n* Birthday/celebration PTO - 1 day\n\n* Annual company weeks off\n\n* Flexible sick time off\n\n* Paid volunteer time\n\n* Parental Leave Benefits\n\n* Dental & Vision Insurance\n\n* Life & Disability Insurance\n\n* Group RRSP and DPSP\n\n* Major Medical Insurance (dependent care options)\n\n\n\nDiversity, Equity, and Inclusion\n\nOpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.\n\nWe ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Rabbitmq, Docker and Engineer jobs that are similar:\n\n
$60,000 — $115,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nVancouver, British Columbia, Canada
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
OpenTable is hiring a Remote Information Security Engineer
\n\n\n\n\nWith millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.\n\nEvery employee at OpenTable has a tangible impact on what we do and how we do it. Youโll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.\n\nHospitality is all about taking care of others, and it defines our culture. Youโll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.\nThe Role:\n\nOpenTable is looking for a highly motivated Information Security Engineer. The successful candidate will be responsible for ensuring the security and protection of the company's information assets and infrastructure. Do you have a passion for security? Here, youโll facilitate the advancement of our security program. This role will be key to developing the goals and mission for the security program.\nIn this role, you will:\n\n\n* Participate in definition of security requirements for the implementation of new applications and projects\n\n* Assist in conducting risk assessments to evaluate the effectiveness of existing controls and determine the impact of proposed changes to business processes, applications and systems\n\n* Provide technical support to regulatory agencies, external auditors, and internal auditors, as required, to respond to audits\n\n* Implement new initiatives to simplify, standardize and optimize threat supervising operations methods and tools to reduce analysis and reporting times and increase security, availability, and service agility\n\n* Support development of security operations playbooks to ensure threat detection, monitoring, response, and forensics activities align with standard processes, minimize gaps in detection and response, and provide comprehensive mitigation of threats\n\n* Provide tooling for investigations and deep analysis of security events passionate about rapid containment, remediation, and mitigation\n\n* Research new and emerging threats; build and implement required action plans\n\n* Implement on-premise, cloud-based, enterprise scale, and SaaS software solutions and associated infrastructure and technology components\n\n\n\nPlease apply if:\n\n\n* You have 3+ years experience in Information Security\n\n* You are able to write code and take pride in automating mundane tasks\n\n* You are proficient at the command line and know your way around the major operating systems\n\n* You have experience with IaC: Ansible, Puppet, Terraform, Chef, etc.\n\n* You have experience configuring and using a SIEM: Splunk, Elasticsearch, etc. Experience with message queues like RabbitMQ or Apache Kafka is considered a plus\n\n* You know how to spin up a docker container, and how to troubleshoot issues. Familiarity with Kubernetes is a plus.\n\n* You are a critical thinker who seeks to understand the business and its control environment\n\n* You have shown understanding of enterprise security standard processes and compliance frameworks\n\n* You possess a relentless focus on quality and timeliness\n\n* You adapt to change, accept bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking\n\n* You're an educator. You have a passion for mentor and investing in the improvement of your team.\n\n* You build energy and an environment that champions trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent\n\n\n\nBenefits:\n\n\n* Paid Time Off - 20 days a year\n\n* Birthday/celebration PTO - 1 day\n\n* Annual company weeks off\n\n* Flexible sick time off\n\n* Paid volunteer time\n\n* Parental Leave Benefits\n\n* Dental & Vision Insurance\n\n* Life & Disability Insurance\n\n* Group RRSP and DPSP\n\n* Major Medical Insurance (dependent care options)\n\n\n\nDiversity, Equity, and Inclusion\n\nOpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.\n\nWe ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Rabbitmq, Docker and Engineer jobs that are similar:\n\n
$60,000 — $115,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nVictoria, British Columbia, Canada
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.