\nJob description Help us build the leading and most secure wallet infrastructure for the multi-trillion-dollar digital asset industry. Work alongside exceptional leaders and experts (CPO, Visual Designer, Frontend Engineer) in a dynamic, collaborative environment. We are seeking a talented Senior Product Designer with a passion for creating intuitive, user-centric designs and a knack for problem-solving in high-pressure, fast-paced settings. In this role, you will be pivotal in shaping our product’s user experience and ensuring it meets the highest standards of security and usability. As a Senior Product Designer, you will be crucial in creating our wallet management system and its interfaces (dashboard, iframe, mobile app, etc.). This role needs hands-on experience with both User Experience (UX), Admin Experience (AX) and Developer Experience (DX). If you are a skilled designer passionate about helping developers bring their fintech ideas to life and add value to their organizations, we want to hear from you.\nResponsibilities Your primary goal will be to drive the product vision of our next generation user interfaces. Examples of primary metrics would be customer CSAT.\n\n* Your day-to-day tasks will involve:\n\n* Quickly create user and developer experiences (mainly in Figma) from onboarding to policy management to command line interactions.\n\n* Build clickable prototypes to show your product vision and aid in usability testing.\n\n* Conduct user research to understand developer needs and improve experiences to meet them.\n\n* Study competitor offerings to inform our designs and differentiate our experiences.\n\n* Work daily with the Product and Engineering teams to guide user experience decisions during development.\n\n* Create future product flows to show our vision to the company, board, and key prospect/customer executives.\n\n* Ensure consistency in the overall user experience and help develop a reusable Dfns design system.\n\n* Design new features and experiences in our dashboard and collaborate with product engineers on implementation.\n\n* Explain the reasoning behind interface decisions and advocate for features you prioritize.\n\n* Drive continuous improvement by identifying tools, templates, and techniques to enhance existing processes.\n\n* Shape our product strategy and direction by fostering a design-led culture.\n\n\n\nRequirements\n\n* 8+ years of UX design experience focused on interaction design and information architecture.\n\n* Worked on developer-centric products and frameworks.\n\n* Skilled in user research and usability testing from concept to feedback.\n\n* Experienced and passionate about blockchain technology and decentralized finance.\n\n* Basic front-end web development skills with HTML, JavaScript, and CSS.\n\n* Passionate about creating repeatable processes, using design systems, and developing brand systems.\n\n* Excellent UI design skills with attention to detail and consistency.\n\n* An impressive portfolio that shows your thought process and design skills.\n\n* Proficient with modern design tools like Figma.\n\n* Deep curiosity and ability to dive into the details of developer experiences.\n\n* High level of tech savvy and experience with crypto/blockchain products.\n\n* Ability to translate complex technical concepts into simple visuals for non-technical stakeholders.\n\n* Quickly turn abstract ideas into product flows for discussion and iteration.\n\n* Flexible, adaptable, and responsive to feedback to rapidly improve designs.\n\n* Strong product instincts and willingness to challenge assumptions.\n\n* Capable of taking product features from idea to research, design, customer validation, and launch.\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Designer, Mobile and Senior jobs that are similar:\n\n $55,000 — $92,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nWorldwide

\nAbout Tide\n\nAt Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.\n\nLaunched in 2017, Tide is now the leading business financial platform in the UK with 575,000 SME members (10% market share) and more than 250,000 SMEs in India. Headquartered in London, Tide has over 1,800 Tideans across the UK, Bulgaria, India, Serbia, Romania, Ukraine and Germany. \n\nTide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. \nAbout the role\n\nAs a Product Analyst you’ll work closely with Tide’s product teams to use data to drive product adoption. You’ll work within the product analytics team to use data to inform our collective understanding of users, their problems and thus inform product strategy.\n\nThis role will suit an individual that can operate with a high degree of independence and has hands-on experience of proactively working with the product community. You are an expert and constructive critique of digital products with strong views on data-driven techniques to improve adoption and engagement of various products & features. You will be working as a part of the product squad with a functional reporting into the Lead of Growth Product Analytics. \n\nSome of the things you’ll be doing: \n\n\n* Product Discovery - hypothesis driven deep dives (existing product usage data) to identify user problems, quantify size of the problem and highlight solution(s) to impact revenue.\n\n\n\n* Solution confidence - product experiments are a means to an end. They help us produce data to build confidence on the product & features we plan to invest in. You would be the champion of product experimentation and would observe data, propose, design and analyse product experiments.\n\n\n\n* Product and feature performance review - new features solve user user problems and drive product usage and thus adoption. You would work with product teams to identify features that need to be shipped, scaled or killed.\n\n\n\n* User research - solving user problems helps us achieve commercial goals. You would identify opportunities, perform data deep dives (exploratory and hypothesis driven) to improve our collective understanding of user problems and assist working groups to focus on and prioritise high impact user problems.  \n\n\n\n* Goals to KPI translations - you would work with product managers to break overall revenue goals into business KPIs, identify impact hypotheses and convert into measurable product KPIs. You would work with analytics engineers to enable KPI reporting through visually speaking dashboards.\n\n\n\n* Experimentation & product growth - you will operate with a high degree of user behaviour awareness (backed by consistent event data observation) and assist product managers by designing experiments to drive product adoption. You would use custom data analysis and statistical methods to analyse experiment results.   \n\n\n\n\n \n\n\n* Self Serve Product Analytics - partner with data, engineering, data product and data science teams to deliver a world-class self-serve event data analytics platform for app and web products. Our experimentation stack includes platforms like LaunchDarkly for shipping variants, Segment for events, Heap for visualisation. You would be required to partner with data-science teams to build a stats-engine for relevant KPIs for each product enabling a seamless self-serve analytics for business and product teams.\n\n\n\nWhat we are looking for:\n\n\n* 5-10 years of experience working on Product Analytics for a digital product.\n\n* Strong hold on product strategy, experimentation, roadmapping, & prioritisation\n\n* You are a consumer tech geek, preferably fintech (not mandatory).\n\n* You are a natural storyteller with exceptional presentation skills.\n\n* You believe and invest time in project management and have exceptional people skills. \n\n* You understand and believe user experience is a product.\n\n* You are humble enough to know that you need to learn, and confident enough to showcase your skills, speak your mind and even challenge the status quo.\n\n* You have an intrinsic need to be excellent but have learnt to be action oriented.\n\n* You have failed and can talk about it at length. \n\n* You have excellent SQL proficiency and are willing to crunch complex numbers.\n\n* You are a self starter and can operate with a high degree of independence. \n\n* You have the ability to deal with ambiguity and competing objectives in a fast paced environment.\n\n\n\n\nWhat you’ll get in return:\n\n\n* Competitive salary\n\n* Self & Family Health Insurance\n\n* Term & Life Insurance\n\n* OPD Benefits\n\n* Mental wellbeing through Plumm\n\n* Learning & Development Budget\n\n* WFH Setup allowance\n\n* 15 days of Privilege leaves\n\n* 12 days of Casual leaves\n\n* 12 days of Sick leaves\n\n* 3 paid days off for volunteering or L&D activities\n\n* Stock Options\n\n\n\nTidean Ways of Working\n\nAt Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. \n\nWhile remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. \nTide is a place for everyone\n\nAt Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. \n\nWe are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.\n\n \n\n#LI-AJ1 #LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design and Finance jobs that are similar:\n\n $57,500 — $85,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBengaluru, Karnataka, India

\nWho are Tide:\n\nAt Tide, we’re on a mission to save businesses time and money. We’re the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is  transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses. \n\nTide is about doing what you love. We’re looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale. \n\nWhat we’re looking for:\n\nReporting to the Head of IT and InfraOps, you will be a support focused engineer and will have a background in IT Systems and cloud native administration. You’ll also be entrepreneurial and have the ability to work with a talented global team of engineers while demonstrating an appetite to gain good technical competency and ensuring that the highest levels of system availability, performance and security are met. \n\nAs an IT Enablement Engineer you’ll be administering and maintaining IT cloud Infrastructure related technologies within Tide, while also providing 1st/2nd line support functions for the service desk and support teams.\n\nAs an IT Enablement Engineer you’ll be: \n\n\n* Administering Tide’s Corporate IT and Infrastructure tech stack, managing current technologies, improving existing practices, integrating the multiples of SaaS applications with Tide systems\n\n* You will maintain the reliability of the macOS and Microsoft Windows platforms with deployment workflows, and software updates\n\n* You will work to scale our Mobile Device Management platforms to support fast-moving teams in a fast-paced environment while helping end users get the most out of their macOS and Windows devices.\n\n* Providing 1st/2nd line systems and application level support to end users\n\n* Troubleshooting problems, answering questions and providing training on IT Systems to end users.\n\n* Identifying, testing, and implementing workarounds for reported issues\n\n* Assist in the maintenance and rollout of new applications and their integrations.\n\n* Document procedures, policies, technical instructions and security practices\n\n\n\n\nWhat makes you a great fit: \n\n\n* You have working knowledge of the following MDM tools\n\n\n\n           a. JAMF Cloud\n           b. Microsoft Modern endpoint management tools - Intune.\n\n\n* You have knowledge about Okta & you have experience with Identity and  Authentication tooling (Okta)\n\n* You have working knowledge of Atlassian backend.\n\n* Knowledge of Google workspace administration would be an added bonus.\n\n* You have knowledge about Windows devices and Windows OS troubleshooting, including device formatting and hardware preparation.\n\n* You have knowledge about Apple devices, Mac OS and its configuration.\n\n* You have a practical level of experience working with ITSM platforms and ticketing systems, specifically Atlassian (JIRA & Confluence)\n\n* Excellent customer focus and a can-do attitude and good communication skills\n\n\n\n\n \n\nWhat you’ll get in return: \n\n\n* Competitive salary\n\n* Self & Family Health Insurance\n\n* Term & Life Insurance\n\n* OPD Benefits\n\n* Mental wellbeing through Plumm\n\n* Learning & Development Budget\n\n* WFH Setup allowance\n\n* 15 days of Privilege leaves\n\n* 12 days of Casual leaves\n\n* 12 days of Sick leaves\n\n* 3 paid days off for volunteering or L&D activities\n\n\n\n\n\nTidean Ways of Working \n\nAt Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.\n\nTide is a place for everyone\nAt Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe it’s what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, macOS, Cloud, Microsoft, Mobile and Engineer jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew Delhi, Delhi, India

\n\nBranch is on a mission to help working Americans grow financially. We do this by helping companies accelerate payments and empower working Americans with accessible, fee-free financial services. We’re committed to building and delivering more inclusive and transparent financial products.\n\nCome join our team as we develop new ways to improve the lives of working Americans. Our mission starts with empowering our own employees. Have a great idea? Share it today and it might just get implemented tomorrow. As a team member at Branch, your voice and creativity can directly impact the product and company. We not only attract great talent from across the country, but also build teams to help that talent to thrive. That means valuing a diversity of opinions and working styles, while creating a shared belief in innovation, initiative, and winning together.\n\nThe Tier 2 Customer Support Representative handles complex issues that are beyond the scope of Tier 1. This includes dealing with bugs, intricate processes, money movement issues, and liaising with external vendors.  Tier 2 Customer Support Representative will work with cross-functional teams on escalations that require collaboration with teams such as Risk, Admin Support, Compliance, and Support Operations.\n\nResponsibilities:\n\n\n* Address and triage high-level technical issues involving software bugs, system failures, and process complexities.\n\n* Handle sensitive issues related to financial transactions.\n\n* Work closely with external vendors and internal teams to troubleshoot and resolve issues.\n\n* Provide expert advice and guidance to lower-tier support teams.\n\n* Identify documentation gaps and act as a subject matter expert for our Training & Documentation team to help close those gaps\n\n* Assist other levels of support when volume increases\n\n\n\n\nQualifications:\n\n\n* Extensive knowledge of financial technologies and complex system operations.\n\n* Strong analytical and problem-solving skills.\n\n* Excellent communication skills and ability to handle high-pressure situations.\n\n* Prior experience in advanced technical support roles in a fintech setting.\n\n* Ability to quickly learn and apply new processes and technologies.\n\n\n\n\n\n\nBenefits: \n\n\n* Remote-first work culture (domestic USA)\n\n* Branch-paid medical, dental, and vision insurance \n\n* Equity\n\n* 401k\n\n* Paid time off\n\n* Paid company holidays\n\n\n\n\nWorking at Branch\n\nHeadquartered in Minneapolis but with employees located all throughout the US, Branch emphasizes transparency, accountability, and trust to create a collaborative environment where our product, engineering, marketing, customer support, customer success, and sales teams can all thrive together.\n\nOur teamwork has enabled us to become an award-winning fintech company, with Branch’s innovation and workplace recognized across industries. Branch has been honored by the Webby Awards, Benzinga Fintech Awards, Fintech Breakthrough Awards, Top Workplaces USA, Great Places to Work and EY Entrepreneur of the Year, Heartland, among others.  \n\nLearn more about our culture, approach, technology, and people here: https://www.branchapp.com/about\n\nBranch is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Sales and Sales jobs that are similar:\n\n $45,000 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nMinneapolis, Minnesota, United States

\n \n\nWho are Tide:\n\nAt Tide, we’re on a mission to save businesses time and money. We’re the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is  transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses. \n\nTide is about doing what you love. We’re looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale.\n\nWhat we’re looking for:\n\nYou are a seasoned data engineering professional who is passionate about building scalable data solutions and inspiring others to learn more. You want to join a fast moving company and shape our architecture to help us scale. You have an agile mindset and want to deliver value incrementally.\nYou’ll be part of the data leadership team and work closely with our analytics, data science and governance teams in order to deliver data solutions that generate business value.\n\nAs a Machine Learning Engineer you’ll be:\n\n\nCreating and maintaining ML pipelines to operationalize ML models.\n\nDeveloping & deploying low latency and highly scalable dockerized micro services.\n\nCollaborating in cross-functional software/architecture design sessions to find the best solutions for the problems that we are facing.\n\nWorking with Peer ML engineers who will be responsible for scaling and deploying machine learning models for Tide.\n\nParticipating in an agile development team that delivers value iteratively.\n\nBuilding ML platform to speed up develop & deploy cycle and monitoring of models in production.\n\n\n\n\nWhat makes you a great fit: \n\n\nYou have at least 3+ years of development experience\n\nYou have experience leading a team of backend developers and/or ML engineers, coaching best practices and architecting solutions.\n\nYou have extensive development experience in Python, including development of microservices using e. g. Flask, Django, etc.\n\nYou have experience in building data solutions, both batch processes and streaming applications.\n\nYou are familiar with event-driven designs, specifically you have worked with Kafka, Pulsar, RabbitMQ, etc. before.\n\nYou have experience working in an agile team, dedicated to generating value in an iterative fashion.\n\nYou have worked with feature store , ML Observability  and automated MLOps systems \n\nExperience in batch processing frameworks.\n\nYou have high development standards, especially for code quality, code reviews, unit testing, continuous integration and deployment.\n\nYou have experience working with machine learning models before and know about the challenges faced when putting these into production.\n\nBusiness-level of English and good communication skills.\n\nExperience with Git and Docker.\n\nExperience working with ML platforms is a plus.\n\n\n\n\nWhat you’ll get in return: \n\nMake work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their assigned Indian state. Additionally, you can work from a different country or Indian state for 90 days of the year. Plus, you’ll get:\n\n\nCompetitive salary\n\nSelf & Family Health Insurance\n\nTerm & Life Insurance\n\nOPD Benefits\n\nMental wellbeing through Plumm\n\nLearning & Development Budget\n\nWFH Setup allowance\n\n15 days of Privilege leaves\n\n12 days of Casual leaves\n\n12 days of Sick leaves\n\n3 paid days off for volunteering or L&D activities\n\n\n\n\nTidean Ways of Working \n\nAt Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.\n\nTide is a place for everyone\n\nAt Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe it’s what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.\n\n#LI-NN1 #LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Git, Senior, Engineer and Backend jobs that are similar:\n\n $70,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nHyderabad, Telangana, India

\nWho are Tide\n\nAt Tide, we’re on a mission to save businesses time and money. We’re the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is  transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses. \n\nTide is about doing what you love. We’re looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale. \n\nWhat we’re looking for\n\nWe’re looking for a CRM strategic expert to help us create and optimise engagement strategies to support members by helping them fund their business and also drive a diversified revenue base for Tide. You’ll have experience in the UK Credit and Lending world and be a detail-oriented, curious, explorative, commercially focused CRM expert looking to take on endless opportunities for growth and optimisation in an ever-growing area of the business.\n\nYou’ll be equally at home building automation, analysing results, owning a test and learn framework and working with stakeholders to take the story of performance to the business. Ideally you will be comfortable working with and managing exec level team members, encouraging their growth and development. \n\nAs a Senior CRM Manager you’ll be:\n\n\n* You’ll be inheriting a brilliant base line communications strategy which you’ll be tasked to expand, drive and optimise\n\n* You will help develop the existing Credit/Lending engagement marketing CRM strategy across all channels, including App and Partner Relationships, with a strong focus on driving the all important metrics through automation and personalisation, and offer strategy working closely with product, content, BI and other Marketing team members\n\n* You’ll have end to end ownership of the CRM strategy for the product area with a clearly defined growth plan \n\n* You will work in a multinational team of passionate CRMers, Product marketers and Product Managers with a track record of delivery, who are dedicated to collaboration, innovation and ownership, with a central focus on helping our members fund and grow their business in the easiest and most frictionless way possible, so they can get back to doing what they love\n\n* Building and optimising key cross-sell campaigns and customer journeys across marketing with occasional involvement in operational communications\n\n* Developing and managing a CRM test-and-learn pipeline across multiple channels including in-app, web, email & SMS end-to-end, including ideation, execution, analysis and optimisation\n\n* Analysing campaigns and customer journeys and reporting out to stakeholders on trends and recommendations and using data to define, build and maintain segments including building and maintaining reporting dashboards to track CRM performance\n\n* Work closely with the rest of the Engagement Marketing team as well as a number of other cross-business stakeholders\n\n* Driving initiatives forward with high levels of autonomy, sharing results and recommendations effectively\n\n* Continuously look for optimisations and new ideas to develop engagement marketing opportunities\n\n\n\n\nWhat makes you a great fit:\n\n\n* You have c.7+ yrs of expertise in end-to-end CRM marketing management with specific experience of Financial Services and/or Credit and Lending products\n\n* You’ve developed and delivered CRM strategies, demonstrating proven results against targets\n\n* You’ll be familiar with UK regulation around the product to have a good understanding of limitations/considerations in communicating about Credit services\n\n* You have hands-on experience with CRM platforms e.g. Iterable, Hubspot, Braze, and an understanding of HTML and CSS\n\n* You have experience handling large amounts of data from different sources using our CRM platform as well as BI tools e.g. Looker, Tableau, and experience turning this data into strategic/actionable insights\n\n* You have experience in segmentation and targeting \n\n* You have A/B and MVT testing experience \n\n* You have strong communication and reporting skills and are able to work well in partnership with technical and non-technical team members\n\n* You are comfortable with end-to-end autonomy and ownership of your campaigns, from planning to execution as well as meticulous monitoring of performance and continuous optimisation\n\n* You have the ability to handle multiple projects and adapt to changing priorities\n\n* You are strategic, delivery oriented, and results-driven, with a pragmatic implementation style\n\n* You may have worked in Financial Services, start-ups, finance services or tech space\n\n* You have a curious nature, good organisational skills and impeccable attention to detail\n\n\n\n\nWhat you’ll get in return:\n\nMake work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for 90 days of the year. Plus, you’ll get:\n\n\n* Competitive salary \n\n* Group Life Insurance \n\n* Vitality Health Insurance, with a proactive focus on mental and physical wellbeing\n\n* 24/7 Employee Assistance Programme\n\n* 25 days holiday with the ability to buy extra days\n\n* We invest in your development with a £1,000 professional L&D budget per year\n\n* Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme and pension contribution\n\n* Spacious brand-new office in Liverpool street with an all-day snacks bar\n\n* Enhanced family-friendly leave\n\n* 3 days for L&D or volunteering time off per year\n\n* Flexible working options\n\n* Sabbatical leave \n\n* Share options\n\n\n\n\nTidean Ways of Working \n\nAt Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.\n\nTide is a place for everyone\n\nAt Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe it’s what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.\n\n#LI-RS2\n#LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Testing, Executive, Finance, HTML, Senior and Marketing jobs that are similar:\n\n $55,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom

\nProcurify’s Intelligent Spend Management platform provides hundreds of organizations worldwide with real-time visibility and control over all business spend. We’re looking for a talented and team-driven DevSecOps/SRE Engineering Team Lead to join us on our journey.\nABOUT THE ROLE\n\nWe are looking for an Engineering Team Lead to lead the DevSecOps and Site Reliability Engineering functions at Procurify. In this role, you will help the team and Procurify scale up to the next level of growth.\n\nProcurify has built an incredible DevSecOps/SRE team in the last 18 months. The team is staffed with creative, collaborative people. This team is highly engaged, and follows a leader-leader model of leadership. In this role you will be expected to not only show leadership yourself but also to continue to grow leadership on the team.\n\nWe are currently planning large platform initiatives in 2024 on the heels of our Series C fundraising to support Procurify in its next stage of growth. In leading this team, you will be a key player in these initiatives, working closely with our Architecture team and Platform development teams to shape the future of engineering at Procurify.\nWhat you’ll be working on\n\n\n* Managing 4-8 DevSecOps and Site Reliability Engineers. \n\n\n\n* Procurify is a people-first company and team member growth is a high priority for our engineering leaders. You’re not just managing a team, you’ll be working closely with engineering management to keep the team engaged and challenge their creativity\n\n\n\n* Rotate between projects and commit to continuous learning with our lean kanban processes.\n\n* Working on a world-class tech stack that will support the company’s growth\n\n\n\n* We are fully deployed on AWS \n\n* Our core application runs in Kubernetes with AWS EKS\n\n* All our infrastructure is managed through infrastructure as code through Terraform\n\n* We use CircleCI for build pipelines and ArgoCD for continuous deployment\n\n* We have just rolled out Karpenter for Kubernetes scaling\n\n* Our monitoring stack uses Prometheus, Grafana for metrics and alerting\n\n* We use AWS Opensearch and Kibana for logging\n\n* Sentry and New Relic help us monitor our application and track errors\n\n\n\n* Collaborating with other Engineering Team Leads across our engineering organization to support DevSecOps best practices and to enable those teams to own their own infrastructure. We use Terraform Cloud to help facilitate this for our teams.\n\n* Helping your team build relationships across functions with Development, Product, Operations, Support and other teams to ensure Procurify's continuing success.\n\n* Working with teams to shift security left in the software development cycle and helping us create security-as-code.\n\n* Helping set the standard for information security and secure coding practices.\n\n* Join annual hackathons and immerse yourself in all things fintech innovation.\n\n\n\nWho we’re looking for \n\n\n* 5+ years of DevOps, DevSecOps, or SRE experience, shipping and supporting enterprise grade software in AWS\n\n* Experience managing a team of engineers and growing leadership on the team\n\n* Experience with the following is required:\n\n\n\n* Building a product at scale on top of AWS\n\n* Experience running a containerized application in Kubernetes \n\n* Deep knowledge of continuous integration and deployment tools and practices using tools like CircleCI and/or ArgoCD\n\n* Managing a web-based SaaS application collaboratively with application engineering teams\n\n* Experience with developing and managing infrastructure as code with Terraform\n\n* Expert knowledge of monitoring stacks like EFK, Grafana/ Prometheus\n\n\n\n\n\n\n\n* Experience working in a highly secure environment with compliance requirements such as SOC 2 or ISO27001\n\n* Strong communication and consensus building skills\n\n* Demonstrated track record of leaving every team and process better than you found it\n\n* Certifications like Certified Kubernetes Admin Developer (CKAD) or AWS Solutions Architect are a bonus\n\n\n\nWHY PROCURIFY?\nHelp us modernize spend management\n\nProcurify is a remote-first company with a big heart and a strong ambition to modernize the way organizations manage business spend. We’re trusted by hundreds of companies around the world — across industries like biotechnology, education, health care, manufacturing, and software — to manage over $30B in spend. We recently closed $50M in Series C funding to help us strengthen our core offering, launch new payment capabilities, and provide customers with an AI-enhanced procure-to-pay experience. Read the press release here.\nBe empowered to do your best work\n\nWe’ve created an environment where personal and professional growth is a real priority. Some of the great perks we offer include:\n\n\n* Flexible working: We’re a remote-first organization with flexible working hours. Work anywhere from within Canada! \n\n* Four-day workweek: Burnout is real. To help you restore balance between work and life, all Procurify team members work four days a week.\n\n* Unlimited responsible time off: Work hard, play harder. All team members can take advantage of our unlimited responsible time off policy. \n\n* Extended health benefits: We prioritize our team’s health and well-being. We offer a competitive health, vision, and dental package along with an Employee Assistance Program (EAP), and a health and wellness spending account.\n\n* Community initiatives: We have a strong commitment to giving back to our communities, including regular volunteer days, our Donate Your Day program, and education lunch and learns.\n\n* Stock options: Everyone has a chance to own a part of Procurify with our competitive stock program.\n\n* DEI initiatives: We regularly run a diversity, equity, and inclusion roundtable where we host guest speakers and tackle the topics that matter.\n\n* Base Salary Range: $130,000 - $196,000 (This range is dependent on experience and not inclusive of any bonus, commission, benefits or equity that might exist in your total compensation package.)\n\n\n\nWork with an amazing team\n\nWe’ve welcomed team members who were boat captains, funeral directors, swing dancers, competitive gamers, plumbers, and novelists. Everyone has a story and we’re here to embrace them! \nLEARN MORE\n\nProcurify is an Equal Opportunity Employer. We do not discriminate against any team members or applicants for employment because of race, color, disability, sex, age, national origin, religion, sexual orientation, or gender identity and/or expression.\n\nIf you feel like you don’t meet all of the requirements for this role, we encourage you to apply anyway. We know that feelings of imposter syndrome can get in the way of meeting incredible candidates, and we certainly don’t want those feelings to get in the way of meeting you! We really want to get to know you and why you're great for the role. Please avoid including your picture and age on your resume.\n\nApply online today and let’s start a conversation.\n\nTo learn more about Procurify, check out these resources:\n\n\n* Get to know our team through our Meet Us Monday videos\n\n* Check out what our customers are saying about us\n\n* Learn more about our procure-to-pay platform\n\n\n\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Education and Cloud jobs that are similar:\n\n $60,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nVancouver, British Columbia, Canada