Vida Health is hiring a Remote Customer Support Agent
\nABOUT US\n\n\nAt Vida, we help people get better — and we’re helping the healthcare system get better, too.\n\n\nVida is a virtual health clinic that provides expert, personalized, on-demand health coaching and programs from a network of experienced health care providers — like Prescribers, Registered Dietitians, Therapists and Health Coaches — through an easy-to-use app. We focus on managing chronic cardiometabolic conditions — like diabetes, obesity and hypertension — as well as achieving lifestyle health goals like eating more healthfully, getting more exercise, losing weight and reducing stress. \n\n\nBy combining advanced technology with the top-notch healthcare providers, Vida is breaking down the barriers that have historically kept people from getting the best care. We are trusted by Fortune 1000 companies, major national payers and large providers to enable their employees to live their healthiest lives.\n\n\n**Vida is authorized to do business in many, but not all, states. If you are not located in or able to work from a state where Vida is registered, you will not be eligible for employment. Please speak with your recruiter to learn more about where Vida is registered.\n\n\nAs Vida’s Customer Support Agent, you will play a critical role in shaping the Vida support experience for our customers. You will be responsible for assisting customers with technical issues or questions related to our app and services. If you thrive in a fast-paced startup environment, enjoy working with both internal and external partners and customers and want to be involved in the cutting edge of healthcare, this role may be for you.\n\n\n\nResponsibilities:\n* Respond to support inquiries and issues reported by customers (via phone or email) with requisite consideration, empathy and thoughtfulness.\n* Ensure timely resolution of support tickets in accordance with established service level agreements (SLAs).\n* Efficiently diagnose and troubleshoot technical issues to determine the next support steps- provide solutions or escalate to the appropriate level.\n* Become an expert on Vida’s programs, client-specific offerings and features- helping our customers understand all of the benefits pertaining to their specific health needs.\n* Clearly track and communicate bugs or trending issues to management when they arise.\n* Report regularly on customer feedback to help drive product and process improvements.\n* Assist Tier 2 Support and management with special projects as needed.\n\n\n\nRequirements: \n* 1-2 years of customer support experience in a growing and fast-paced technology company.\n* Open availability to work on weekends and some holidays.\n* Comfortable handling technical and non-technical cases.\n* Positive and optimistic personality- no problem is too big.\n* Excellent listening and problem-solving skills with a passion for helping people.\n* Outstanding written and oral communication skills and the ability to explain technical problems or solutions to a non-technical audience.\n* Strong time management, task management, organization and prioritization skills.\n* Empathy and the desire to learn and grow.\n\n\n\n\n\n$40,000 - $40,000 a year\n\nVida is proud to be an Equal Employment Opportunity and Affirmative Action employer.\n\n\nDiversity is more than a commitment at Vida—it is the foundation of what we do. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, disability, age, or Veteran status. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.\n\n\nWe seek to recruit, develop and retain the most talented people from a diverse candidate pool. We don’t just accept differences — we celebrate them, we support them, and we thrive on them for the benefit of our employees, our platform and those we serve. Vida is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.\n\n\nWe do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at Vida in any form without a valid, signed search agreement in place for the specific position will be deemed the sole property of Vida. No fee will be paid in the event the candidate is hired by Vida as a result of the unsolicited referral.\n\n\n#LI-remote
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Parsley Health is hiring a Remote Clinical Coordinator
\nAbout us:\n\nParsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.\n\nThe opportunity:\n\nClinical Coordinators play a crucial role in establishing and maintaining a robust operational foundation within our organization. By leveraging their expertise in phone skills and customer service, they contribute to the seamless delivery of healthcare services and continuously seek ways to enhance the overall membership and clinical experience.\n\nThis is a remote FTE, non-exempt position with the ability to work weekends and holidays as required. \n\nThis role will deliver an exceptional member experience in all member interactions and throughout all care delivery. Utilize strong organizational ability and proactive mindset to assist in sustainable administrative processes and identify areas for improvement in operational workflows. Demonstrate excellent phone skills and customer service abilities while providing effective administrative support to our Providers, Health Coaches, RN Care Managers, and Members.\n\nWhat you’ll do:\n\nAdministration\n\n\n* Maintain a full comprehension of Parsley Health clinical operations, tools and workflows to maximize administrative support across the clinical practice)\n\n* Provide Clinician and Health Coach support with chart prep, scheduling, waitlist management, and transfers of care.\n\n* Assist daily practice operations such as slack coverage for provider requests, lab triage, EMR system management, referral list management, and faxes.\n\n* Assist clinical teams with administrative member-requests and overflow tasks as needed, including medical record requests and coordination, insurance invoice requests, and clinical letters of medical necessity.\n\n* Provide practice-wide messaging and phone coverage, triaging time-sensitive messages, escalating to management on-call, and resolving member inquiries. \n\n* Maintain accurate documentation and records of all interactions and transactions to support efficient workflow management.\n\n* Strive to meet and exceed performance metrics in support of seamless member experience including call handling time, member satisfaction scores, and resolution rates.\n\n\n\n\nMembership\n\n\n* Answer inbound member message inquiries for: scheduling requests, troubleshooting technical issues, triaging unassigned and needs attention messages, handling and/or triaging urgent messages.\n\n* Handle inbound and outbound calls from customers regarding scheduling inquiries, tech troubleshooting, and general assistance.\n\n* Listen attentively to customer concerns, empathize with their situation, and provide appropriate solutions and resolutions.\n\n* Maintain a positive and professional demeanor at all times, reflecting the company's commitment to exceptional customer service.\n\n* Assist new members with clinical scheduling questionnaires, portal questions, and any other coordination before a member has an assigned clinician.\n\n* Submit member feedback and specific improvement projects to manager.\n\n* Organize day-to-day coordination, including waitlist management, scheduling, and transfers of care to new providers\n\n\n\n\nProjects\n\n\n* Support and maintain resources that assist administrative projects and scale solutions.\n\n* Assist practice-wide pilots and initiatives as applicable\n\n\n\n\nWhat you’ll need:\n\n\n* 1+ year in health care, operations, membership experience, or as a medical assistant\n\n* Bachelor’s degree or equivalent preferred\n\n* Proven experience in a customer service or call center environment.\n\n* Excellent verbal communication skills, with a clear and pleasant phone voice.\n\n* Strong listening skills and the ability to empathize with customers' concerns.\n\n* Exceptional problem-solving abilities, with a focus on finding effective solutions.\n\n* Experience using an electronic medical record system, working with clinical notes, and reading lab results is a plus, but not required\n\n* Demonstrable attention to detail with a knack for organization and clarity\n\n* Flexibility; things change often and we need someone who can adapt quickly\n\n* Ability to work holidays\n\n\n\n\nPreferred Qualifications:\n\n\n* Bachelor’s degree or equivalent preferred\n\n* Knowledge of product or service offerings and industry-specific terminology.\n\n* Familiarity with troubleshooting technical issues and providing technical support over the phone.\n\n* Certification or training in customer service or call center operations.\n\n\n\n\nBenefits and Compensation:\n\n\nEquity Stake\n\n401(k) + Employer Matching program\n\nRemote-first with the option to work from one of our centers in NYC or LA \n\nComplimentary Parsley Health Complete Care membership\n\nSubsidized Medical, Dental, and Vision insurance plan options\n\nGenerous 4+ weeks of paid time off\n\nAnnual professional development stipend\n\n* Annual wellness stipend\n\n\n\n\nParsley Health is committed to providing an equitable, fair and transparent compensation program for all employees. \n\nThe salary for this role is $49,920 ($24/hour). We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.\n\nIndividual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.\n\n\nAt Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. \n\n\nImportant note:\n\nIn light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @parsleyhealth.com email address to guide you through our interview process. \n\n Please note: \n\n\n* We will never communicate with you via Microsoft Teams\n\n* We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment\n\n\n\n\nWe look forward to connecting!\n\n#LI-Remote
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Parsley Health is hiring a Remote Software Engineer II
\nAbout us:\n\nParsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.\n\nThe opportunity:\n\nWe’re looking for a full stack engineer and leader with knowledge of frontend and backend technologies that can and enjoys building exciting new features from zero to hero that support the Parsley Health mission. You will be joining a remote team of passionate engineers. In this role, you will work closely with engineering, product, design, clinical, marketing, and customer reliability teams. Parsley Health is an outcome driven organization and your work will directly contribute to the company objectives: expand the business nationally, improve activation, conversion, retention, and expansion of our healthcare products.\n\nWe work in a blameless environment and we take ownership and pride in our efforts. We follow agile development pvractices and encourage each pod to tailor the processes to their needs. Our teams are built on pillars of trust, humility and continuous improvement.\n\nWhat you’ll do:\n\n\n* Take ownership of technical design and implementation by working directly with product, design, and stakeholders to build out new concepts or products\n\n* Partner with sr members of the team to gain feedback on technical design and code plus also assist with implementation on larger projects\n\n* Build modern, beautiful web applications that shape our members’ experiences, empower doctors and health coaches, and support our internal team\n\n* Work closely with our Design teams to design, spec and estimate new projects and features\n\n* Work as part of an amazing team of engineers while being a technical leader and mentor other team members\n\n* Foster high code quality, security and set best practices\n\n\n\n\nWhat you’ll need:\n\n\n* A full stack engineer with 2+ years of experience\n\n* Have 1+ years of on-the-job experience in the following technologies:\n\n\n\n* Front-end frameworks: React, Next, Remix, Vue, or Svelte\n\n* Backend languages support web services: Python, Java, Go, Kotlin or NodeJS\n\n* SQL relational database\n\n\n\n* Have a exposure to microservice patterns, domain services and front-end applications\n\n* Have exposure to design systems, component libraries, and/or Figma\n\n* Experienced in unit testing\n\n* Be able to diagnose and remediate issues in existing systems\n\n* Someone who takes a disciplined approach to development, testing, documentation, code structure and review in a team environment\n\n* Be able to own the development and lifecycle of at least a smaller sized feature\n\n* Have an entrepreneurial mindset in venture-backed growth-stage startups\n\n* Passionate about our mission to live healthier through revolutionary primary care, excited for the future of healthcare, and a personal belief in wellness\n\n\n\n\nOur tech stack:\n\n\n* GCP is our platform for all custom application development and services\n\n* Services are containerized and run in containerd\n\n* GraphQL is our service language for applications.\n\n* Current languages of choice are Golang (new services) and Kotlin (legacy).\n\n* Managed Postgres with Cloud SQL.\n\n* GitHub is our repository and CI/CD service.\n\n\n\n\nBenefits and Compensation:\n\n\nEquity Stake\n\n401(k) + Employer Matching program\n\nRemote-first with the option to work from one of our centers in NYC or LA\n\nComplimentary Parsley Health Complete Care membership\n\nSubsidized Medical, Dental, and Vision insurance plan options\n\nGenerous 4+ weeks of paid time off\n\nAnnual professional development stipend\n\n\n\n\nParsley Health is committed to providing an equitable, fair and transparent compensation program for all employees. \n\nThe starting salary for this role is between $123,250 - $145,000, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.\n\nIndividual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.\n\n\nAt Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. \n\n\nImportant note:\n\nIn light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @parsleyhealth.com email address to guide you through our interview process. \n\n Please note: \n\n\n* We will never communicate with you via Microsoft Teams\n\n* We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment\n\n\n\n\nWe look forward to connecting!\n\n#LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Cloud, Microsoft, Golang, Engineer and Backend jobs that are similar:\n\n
$65,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Spring Health is hiring a Remote Technical Recruiter
\nWe are looking for a passionate and highly-motivated Technical Recruiter to join our team on a 3-month temporary assignment with the potential opportunity to extend further. The person in this role will provide full-cycle recruitment for our R&D teams.\n\nThis is a unique opportunity to join one of the fastest growing startup companies in the world and help lay the foundation for our dedicated Talent team. We welcome recruiters looking to grow and leave their impression on recruitment processes, employer branding, and our culture of diversity, equity and inclusion.\n\nWhat You'll Do:\n\n\n* End-to-end recruitment for our R&D teams (Product, Engineering, Data Science, IT, etc.) \n\n* Develop, implement, and facilitate all phases of the recruitment process\n\n* Oversee preparation of interview questions and other hiring and selection materials\n\n* Navigate and configure ATS platform and other recruiting tools and systems (Greenhouse, LinkedIn Recruiter, etc.)\n\n* Be the guardian and champion of candidate experience\n\n* Drive a culture of diversity, equity and inclusion\n\n\n\n\nWho We Are Looking For:\n\n\n* You have a minimum of 2 years of Technical Recruiting experience with a track record of recruiting and scaling high-performing R&D teams\n\n* Experience independently partnering with hiring managers to drive hiring initiatives\n\nExperience using Recruiting tools, such as Greenhouse, LinkedIn Recruiter, etc.)\n\n* You are always looking at how to optimize processes with a focus on continuous improvement\n\nAbility to build relationships with candidates and effectively pitch the company's value proposition.\n\nHighly organized with the ability to manage multiple tasks and priorities in a fast-paced environment.\n\nResults-driven mindset, with the ability to meet hiring targets and deadlines.\n\nExperience working in a hyper-growth startup environment is a plus.\n\n\n\n\nWhat We Expect From You:\n\n\n* Communicates Effectively. You develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences.\n\nCross Functional Collaboration. An appetite for cross functional collaboration to learn and grow from hiring partners and teams across the business\n\n* Attracts Top Talent. Attracts and selects the best talent to meet current and future business needs from inside and/or outside the organization.\n\n\n\nThe target hourly rate for this position is $48.75/hr. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.\n\nDon’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!\n\nReady to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our Values\nHypergrowth meets impact\n\nWhat to expect working here:\n\n\n* You will be held accountable to an exceptionally high bar and impact\n\n* This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact\n\n* You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you\n\n* You will create processes & products that have never existed before\n\n* You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be\n\n* Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows\n\n\n\n\nAnd…\n\n\n* You get to be surrounded by some of the brightest minds in the field \n\n* You get to learn and grow at an extremely accelerated pace\n\n* You will experience transparency, integrity, & humility from leadership \n\n* You will be empowered to constantly challenge the status quo\n\n* You get the space to experiment & innovate\n\n* You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly\n\n* You will become more resourceful and resilient\n\n* You get to be part of a winning team that opens doors in the future\n\n\n\nBenefits provided by Spring Health:\n\nYour Total Health:\n\n\n* Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available\n\n* Numerous yearly no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents\n\n* 10 allocated sick days per year\n\n* Flexible paid time off in addition to 12 paid holidays throughout the year\n\n* Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.\n\n* Sabbatical Leave: When you’re a Team Member at Spring Health and hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave. \n\n\n\n\nYou And Your family:\n\n\n* 4-4.5 months of fully paid parental leave\n\n* Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.\n\n* Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses\n\n\n\n\nSupporting you financially through:\n\n\n* Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.\n\n* On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!\n\n* Employer sponsored 401(k) match of up to 2% after 90 days of employment\n\n\n\n\nCreating a culture you can thrive in:\n\n\n* Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices\n\n* Focus Fridays: no meetings, no distractions, just time for you to get work done.\n\n* Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.\n\n* Up to $1,000 Professional Development Reimbursement per calendar year.\n\n* $200 per year donation matching to support your favorite causes\n\n\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Parsley Health is hiring a Remote Senior IT Support Specialist
\nAbout us:\n\nParsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.\n\nThe opportunity:\n\nIn this hybrid role, you will provide proactive IT support, perform system audits, and ensure the successful implementation of IT and security policies while performing service requests such as: employee onboarding/off-boarding and system improvements within a fast-paced, growing environment.\n\nThis is a one-person team and supports a remote-first national workforce. This role reports into the CTO.\n\nWhat you’ll do:\n\n\n* Implement all general IT and company security policies and procedures\n\n* Identify, log, and resolve technical problems utilizing our ticketing system\n\n* Handle hardware and software purchasing\n\n* Manage and complete service and support requests \n\n* Store, receive, set up, and ship Mac laptops from Parsley’s office (e.g., onboarding and off-boarding)\n\n* Identify potential changes and system improvements\n\n* Ensure that work is carried out within agreed service levels and in accordance with organizational guidelines\n\n* Collaborate on additional projects as needed\n\n* Commute to our New York Center (Flatiron district) once a week or as support requests arise to assist with on-premise projects or technical issues\n\n\n\n\nWhat you’ll need:\n\n\n* macOS experience\n\n* Experience with supporting a remote-first environment including Slack, Zoom, and Google Workspace \n\n* Knowledge of Jamf \n\n* Employee onboarding/off-boarding experience\n\n* Experience with procurement and inventory control\n\n* Familiarity with healthcare regulations (or similar security and compliance framework preferred)\n\n* Startup experience\n\n\n\n\nBenefits and Compensation:\n\n\nEquity Stake\n\n401(k) + Employer Matching program\n\nComplimentary Parsley Health Complete Care membership\n\nSubsidized Medical, Dental, and Vision insurance plan options\n\nGenerous 4+ weeks of paid time off\n\nAnnual professional development stipend\n\n\n\n\nParsley Health is committed to providing an equitable, fair and transparent compensation program for all employees. \n\nThe starting salary for this role is between $72,250 - $85,000, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.\n\nIndividual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.\n\n\nAt Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. \n\n\nImportant note:\n\nIn light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @parsleyhealth.com email address to guide you through our interview process. \n\n Please note: \n\n\n* We will never communicate with you via Microsoft Teams\n\n* We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment\n\n\n\n\nWe look forward to connecting! \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Microsoft and Senior jobs that are similar:\n\n
$50,000 — $85,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Parsley Health is hiring a Remote Clinical Coordinator
\nAbout us:\n\nParsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.\n\nThe opportunity:\n\nClinical Coordinators ensure we have a solid operational foundation. By assisting sustainable processes and ideating on potential improvements to our membership and clinical experience, Coordinators utilize strong organizational ability and a proactive mindset to ensure effective administrative help of our Providers, Coaches, Care Managers and Members. This entry level position reports to a Lead Care Manager and has the potential for tremendous growth opportunities as the organization scales and expands into new markets and products. We are looking for people excited to grow with us! \n\nThis is a FTE, non-exempt position with the ability to work holidays required. PST/MST locations preferred.\n\nWhat you’ll do:\n\nAdministration\n\n\n* Develop comprehension of Parsley Health clinical operational policies, tools, and workflows.\n\n* Assist with administrative tasks for the clinical practice, improving the efficiency of the practice, and clinician and care management processes.\n\n* Assist practice operations including slack coverage for provider requests, chart part updating, lab triage, patient portal, member messaging, MDHQ management, referral list management, faxes, transcribe and triage incoming phone calls.\n\n* Assist Care Managers and Center Operations team with administrative member-requests and overflow tasks as needed, including medical record requests and coordination, insurance invoice requests, or letters of medical necessity.\n\n* Provide practice-wide messaging coverage over the weekend, triaging time-sensitive messages, escalating to management on-call, and resolving member inquiries. \n\n* Assist Care Management Vertical with chart prep, scheduling, and waitlist management.\n\n* Assist the learning and development team coordination needs as applicable, including mock cases and scheduling coordination.\n\n\n\n\nMembership\n\n\n* Deliver an exceptional member experience in all member interactions and throughout all care delivery.\n\n* Answer inbound member inquiries for: scheduling requests, troubleshooting technical issues, triaging unassigned and needs attention messages, handling and/or triaging urgent messages.\n\n* Assist new members with clinical scheduling questionnaires, portal questions, and any other coordination before a member has an assigned clinician.\n\n* Submit member feedback and specific improvement projects.\n\n* Work with Membership Advisors on organizing day-to-day member experience operations, including waitlist management, scheduling, member engagement, etc.\n\n\n\n\nProjects\n\n\n* Build and maintain resources that assist administrative projects and scale solutions.\n\n* Assist practice-wide pilots and initiatives as applicable, such as digital insights product, influencer onboarding, potential call center pilot, etc.\n\n\n\n\nWhat you’ll need:\n\n\n* 1+ year in health care, operations, membership experience, or as a medical assistant\n\n* Bachelor’s degree or equivalent preferred\n\n* Experience using an electronic medical record system, working with clinical notes, and reading lab results is a plus, but not required\n\n* Excellent oral and written communication skills\n\n* Demonstrable attention to detail with a knack for organization and clarity\n\n* Flexibility; things change often and we need someone who can adapt quickly\n\n* Professional, but friendly demeanor\n\n* A sense of ownership of assigned tasks, and always look for the best solution\n\n* Ability to work holidays\n\n\n\n\nBenefits and Compensation:\n\n\nEquity Stake\n\n401(k) + Employer Matching program\n\nRemote-first with the option to work from one of our centers in NYC or LA\n\nComplimentary Parsley Health Complete Care membership\n\nSubsidized Medical, Dental, and Vision insurance plan options\n\nGenerous 4+ weeks of paid time off\n\nAnnual professional development stipend\n\n\n\n\nParsley Health is committed to providing an equitable, fair and transparent compensation program for all employees. \n\nThe starting salary for this role is between $38,250 - $45,000, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.\n\nIndividual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.\n\n\nAt Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. \n\n\nImportant note:\n\nIn light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @parsleyhealth.com email address to guide you through our interview process. \n\n Please note: \n\n\n* We will never communicate with you via Microsoft Teams\n\n* We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment\n\n\n\n\nWe look forward to connecting!\n\n#LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Microsoft and Microsoft jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Hazel Health is hiring a Remote Senior Infrastructure Engineer
\nHazel partners with schools and families to provide physical and mental virtual health care that helps students feel better and get back to learning. As telehealth becomes more and more relevant in the lives of children, Hazel is experiencing tremendous company growth. Our innovative response to our nation’s call for equitable, affordable, and safe virtual access to healthcare has been recognized by Fast Company as “one of the world’s most innovative places to work” in 2023. \n\nHelping students and their families feel better takes a team of smart, dedicated people. As an integral member of the Hazel team, you will…\n\n\n* Make an Impact: Work with a team that is increasing equitable access of quality health care experiences for students and their families\n\n* Enable Scale: Work with a team that is building and professionalizing a high growth high impact social enterprise\n\n* Feel Valued: Work with a team that is being compensated competitively, developed professionally, and celebrated frequently for making a meaningful difference\n\n\n\n\nCheck us out at Hazel Health Careers.\n\nThe Role: Senior Infrastructure Engineer\n\nLocation: Remote, San Francisco\n\nAbout This Role:\n\nAs a Senior Infrastructure Engineer Engineer, you will work with server engineers to translate engineering needs into solutions that directly address fundamental goals of security, reliability, scalability, performance, and extendability. You will also help with automated processes and tooling in order to help the server engineers work more efficiently. \n\nPrimary Responsibilities:\n\n\n* Build user access configuration for data stores/servers/cloud.\n\n* Automate testing per commit, linting, and coverage.\n\n* Automate release management (deployments and rollbacks), and integrate with monitoring. \n\n* Work with iOS and web to understand roll-forward and roll-back safety.\n\n* Build and manage infrastructure as code for our cloud solutions, such as for Heroku, AWS, and Splunk\n\n* Transition custom tooling to standardized solutions\n\n\n\n\nYour Background:\n\nWe are looking for diverse individuals who want to support our mission and values. Please consider applying even if you don't fully meet 100% of these criteria. \n\n\n* 5-7+ years of DevOps-specific experience. Including:\n\n\n\n* Public clouds, such as AWS, GCP, or Azure as your production environment\n\n* Databases, such as Postgres, RDS, Cloud SQL, Aurora, etc.\n\n* Linux systems admin, network, configuration management, etc.\n\n\n\n* Expert in infrastructure automation using TerraForm, Ansible, or similar tools\n\n* Expert in Git or similar distributed revision control systems\n\n* Expert in reading, writing, and maintaining scripts (shell, python, etc.)\n\n* Experience with continuous integration/delivery processes, principles, and tools\n\n* Experience with log management and analytics such as Splunk and SignalFx\n\n* Experience securing cloud infrastructure and systems in a regulated environment (e.g., finance, healthcare, gov). \n\n* Experience with Kubernetes and/or Docker \n\n* Experience with highly available and scalable SaaS solutions\n\n* Demonstrated excellent written and verbal communication skills -- able to communicate technical issues to non-technical and technical audiences\n\n* Tolerance for ambiguity - highly effective in ambiguous environments and demonstrated ability to develop clear strategies and plans with appropriately managed risks\n\n\n\n\nBonus points for experience with:\n\n\n* Java, or Heroku \n\n* Scalability \n\n* Site Reliability experience \n\n* Experience with the security policies and practices of HIPAA/HITECH-compliant infrastructure or in similar regulated environments\n\n\n\n\nTotal compensation for this role is market competitive, with a base salary range of $185,000 to $215,000, management bonus, a 401k match, healthcare coverage, paid-time off, and a broad range of other benefits and perks. Peruse our benefits at Hazel Health Benefits.\n\nOur Hiring Process:\n\nAt Hazel, we value your time and aim to run a hiring process that takes no more than 4 weeks, involving interview activities customized for each role and requisite skill set. We understand that interviewing for a new job can be a big change and the Hazel Recruitment Team is excited to guide you through this process.\n\nWe believe talent is everywhere, and so is opportunity. While we have physical offices in San Francisco and Dallas, we have embraced working remotely throughout the United States. While some roles may require proximity to our San Francisco or Dallas offices, remote roles can sit in any of the following states: AZ, CA, CO, DC, DE, FL, GA, HI, IL, ME, MD, MA, MI, MO, NE, NV, NJ, NM, NY, NC, OR, PA, SC, TN, TX, VT, VA, WA and WI. Please only apply if you live and work full-time in one of the states listed above or plan to relocate to one of these states before starting your employment with Hazel. State locations and specifics are subject to change as our hiring requirements shift.\n\nWe are committed to creating a diverse, inclusive and equitable workplace. Hazel Health values the minds, experiences and perspectives of people from all walks of life. We are proud to value diversity and be an equal opportunity employer. Qualified candidates with arrest and conviction records will be considered for employment in accordance with the Fair Hiring laws. Learn more about working with us at Hazel Health Life. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Testing, Cloud, Senior and Engineer jobs that are similar:\n\n
$60,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout us:\n\nParsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.\n\nThe opportunity:\n\nWe’re looking for an experienced growth-focused Lead Engineer and leader with knowledge of multiple technologies that can lead a team to build exciting new features that support the Parsley Health mission. You will be joining a remote team of passionate engineers In this role, you will work closely with marketing, engineering, product, design and customer reliability teams. Parsley Health is an outcome driven organization and your work will directly contribute to the company objectives: expand the business nationally, improve activation, conversion, retention, and expansion of our healthcare products.\n\nWe work in a blameless environment and we take ownership and pride in our efforts. We like to work in small cross functional product pods where each pod owns the development lifecycle of their products. We follow agile development practices and encourage each pod to tailor the processes to their needs. Our teams are built on pillars of trust, humility and continuous improvement.\n\nWhat you’ll do:\n\n\n* Take ownership of technical design, solutions, and initiatives by working directly with executives and the product team to build features or brand new applications for Parsley’s patients\n\n* Build modern, beautiful web applications that shape our members’ experiences, empower doctors and health coaches, and support our internal team\n\n* Work closely with our Design teams to design, spec and estimate new projects and features\n\n* Lead an amazing team of engineers and mentor team members\n\n* Foster high code quality, security and set best practices\n\n* Ideate with the leadership and product team to identify solutions to key initiatives or user problems\n\n\n\n\nWhat you’ll need:\n\n\n* A full stack engineer with hands on-the-job experience in the following technologies:\n\n\n\n* Front-end frameworks: React, NextJs, Vue or Remix\n\n* Web services using Go or NodeJS\n\n* Data languages such as GraphQL and JSON\n\n* Relational databases like PostgreSQL\n\n\n\n* Previously delivered significant and impactful projects that you are proud of\n\n* Have a strong understanding of the infrastructure of microservice patterns, the relationship of domain services and front-end applications including authentication/authorization layers and event pattern using pubsub\n\n* Experienced in unit and integration testing\n\n* Be able to diagnose and remediate issues in existing systems\n\n* Have a good understanding of security and its role in the healthcare industry\n\n* Someone who takes a disciplined approach to development, testing, documentation, code structure and review in a team environment\n\n* Be able to own the development and lifecycle of an entire feature\n\n* Have an entrepreneurial mindset in venture-backed growth-stage startups\n\n* Thrive under pressure and with tight deadlines\n\n* Passionate about our mission to live healthier through revolutionary primary care, excited for the future of healthcare, and a personal belief in wellness\n\n\n\n\nNice-to-haves:\n\n\nDevOps experience in one or all of the following platforms: Docker, Kubernetes, Terraform\n\n\n\n\nOur tech stack:\n\n\n* GCP is our platform for all custom application development and services\n\n* Services are containerized and run in containerd\n\n* GraphQL is our service language for applications.\n\n* Current languages of choice are Golang (new services) and Kotlin (legacy).\n\n* Managed Postgres with Cloud SQL.\n\n* GitHub is our repository and CI/CD service.\n\n\n\n\nBenefits and Compensation:\n\n\nEquity Stake\n\n401(k) + Employer Matching program\n\nRemote-first with the option to work from one of our centers in NYC or LA \n\nComplimentary Parsley Health Complete Care membership\n\nSubsidized Medical, Dental, and Vision insurance plan options\n\nGenerous 3+ weeks of paid time off\n\nAnnual professional development stipend\n\n\n\n\nParsley Health is committed to providing an equitable, fair and transparent compensation program for all employees. \n\nThe starting salary for this role is between $165,750 - $195,000, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.\n\nIndividual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.\n\n\nAt Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. \n\n\nImportant note:\n\nIn light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @parsleyhealth.com email address to guide you through our interview process. \n\n Please note: \n\n\n* We will never communicate with you via Microsoft Teams\n\n* We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment\n\n\n\n\nWe look forward to connecting!\n\n#LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, GraphQL, Cloud, Microsoft, Golang and Engineer jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout us:\n\nParsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.\n\nThe opportunity:\n\nIn this hybrid remote role at Parsley Health, you will provide proactive IT support, perform system audits, and ensure the successful implementation of IT and security policies while performing service requests such as employee onboarding/offboarding and system improvements within a fast-paced, growing environment.\n\nThis is a one-person team and supports a remote-first national workforce. This role reports into the CTO.\n\nWhat you’ll do:\n\n\n* Implement all general IT and company security policies and procedures\n\n* Identify, log, and resolve technical problems utilizing our ticketing system\n\n* Handle hardware and software purchasing\n\n* Manage and complete service and support requests \n\n* Store, receive, set up, and ship Mac laptops from the office (e.g., onboarding and off-boarding)\n\n* Identify potential changes and system improvements\n\n* Ensure that work is carried out within agreed service levels and in accordance with organizational guidelines\n\n* Collaborate on additional projects as needed\n\n* Commute to our New York Center (Flatiron district) once a week or as support requests arise to assist with on-premise projects or technical issues\n\n\n\n\nWhat you’ll need:\n\n\n* macOS experience\n\n* Experience with supporting a remote-first environment including Slack, Zoom, Google Workspace and Okta\n\n* Knowledge of Jamf \n\n* Knowledge of bash\n\n* Employee onboarding/offboarding experience\n\n* Experience with procurement and inventory control\n\n* Experience with supporting Zoom\n\n* Familiarity with HIPAA/HITRUST (or similar compliance framework preferred)\n\n* Startup experience\n\n* Bachelor's degree in Information Technology, Computer Science, Information Systems, a related field, or equivalent work experience\n\n\n\n\nWho you are:\n\n\n* Employee first mentality; you adopt an employee first mentality by helping take care of their needs who then help drive the business to deliver great patient outcomes\n\n* Inclusive; you foster a culture of learning and improvement within the team.\n\n* Multi tasker and adaptable; you thrive in a fast-paced, collaborative, agile environment, while never compromising high-quality deliverables.\n\n* Veteran at delivering high value products; you are well-practiced at delivering exceptional experiences from start to finish, as an embedded product manager in a cross-functional team.\n\n* Systems-thinker; you appreciate a project’s larger ecosystem and its potential for far-reaching impact – so when you solution, you not only consider the feature, but also the overall user journey and its entire multi-agent ecosystem.\n\n* Skilled communicator; you are a strong communicator with active listening skills, with an ability to build and develop close, trusting relationships.\n\n* Empathetic; you are an advocate for our members, as well as for our clinicians and their practice; designing for people managing chronic conditions – and the medical professionals that support them – requires a highly empathetic mindset.\n\n* Eager to troubleshoot the root cause; you love to dig deep into a problem, identify the root cause, and solve an issue.\n\n\n\n\nBenefits and Compensation:\n\n\nEquity Stake\n\n401(k) + Employer Matching program\n\nRemote-first with the option to work from one of our centers in NYC or LA \n\nComplimentary Parsley Health Complete Care membership\n\nSubsidized Medical, Dental, and Vision insurance plan options\n\nGenerous 4+ weeks of paid time off\n\nAnnual professional development stipend\n\n\n\n\nParsley Health is committed to providing an equitable, fair and transparent compensation program for all employees. \n\nThe starting salary for this role is between $97,750 - $115,000, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.\n\nIndividual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.\n\n\nAt Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. \n\n\nImportant note:\n\nIn light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @parsleyhealth.com email address to guide you through our interview process. \n\n Please note: \n\n\n* We will never communicate with you via Microsoft Teams\n\n* We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment\n\n\n\n\nWe look forward to connecting!\n\n#LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Microsoft and Microsoft jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
This job post is closed and the position is probably filled. Please do not apply. Work for Lyra Health and want to re-open this job? Use the edit link in the email when you posted the job!
🤖 Closed by robot after apply link errored w/ code 404 1 year ago
\nAbout Lyra Health\nLyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, 10 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.\n\n\nAbout the Role\nWe’re looking for a service oriented individual experienced with recruitment and training who is ready to roll their sleeves up to support coaches and streamline a support system to scale with a growing program. This individual will collaborate with the coaching team, connect with coaches across the country, learn more about Lyra’s Mental Health Coaching program, and have an influence on every-day operations in a fast paced environment. \n\n\nThe Coaching Program Associate will assist coaches with onboarding new coaches and providing on-going support up to their first 4-6 months to ensure they feel supported as they care for Lyra clients by responding to questions from Lyra coaches, providing general support with policy questions, and coordinating with care. We are seeking someone who loves solving problems, communicates thoughtfully, thrives in a fast paced environment, and is interested in scaling support systems. This individual is coach-centric and is passionate about finding the best coaches, supporting them throughout their training, and helping invest in their ongoing development as a Mental Health Coach. \n\n\n\nResponsibilities \n* Support coaches with onboarding and general inquiries through ticketing, live training workshops, and 1:1 video calls with a wide range of topics from tech questions to general policy questions \n* Provide operational support for special coach modality trainings\n* Organize and coordinate remote onboarding for all new coaches\n* Assist creating and maintaining coach files\n* Work with the Coaching Program on improving existing workflows and implementing new processes\n* Collaborate with technical teams to identify and quickly communicate bugs to the appropriate teams to improve the coach and client experience.\n* Coordination with Coaching Supervision Team and Clinical Team around operational impacts to the coaches \n\n\n\nExperience \n* Bachelor’s degree or equivalent experience\n* Knowledge of ICF coaching background and experience facilitating a plus\n* 2+ years provider relations and/or management operations experience in a clinic, outpatient practice or inpatient setting\n* Experience and passion for recruiting, onboarding, and continued development training in a remote environment\n* Comfort with using tools and technology to problem solve and in explaining technology to a less tech-savvy audience\n* Experience with Helpcenters, Zendesk, Salesforce, Learning Management Systems (LMS), Asana, and/or Jira a plus\n* Excellent attention to detail\n* Planning, problem-solving and critical thinking skills to anticipate, avert, or resolve issues in staffing, scheduling and task allocation.\n* Excellent communication skills-both verbal and written, with an emphasis on quickly gaining trust by being patient and clear when communicating with coaches\n* Passionate about improving mental health care and excited by our mission of leveraging technology to scale access to evidence-based care\n* Ability to innovate and creatively solve problems in a highly collaborative manner\n* Prior experience working in a technology or startup environment a plus\n\n\n\n\n\nWe are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability, genetic information or any other category protected by law. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Jira, Video and Medical jobs that are similar:\n\n
$80,000 — $140,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
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