Aktos is hiring a Remote Founding Senior Full Stack Engineer
\nCompany Mission\n\nAktos is a seed-stage, Vertical SaaS Fintech startup looking for a Founding Full Stack Engineer (70/30 Backend leaning) who will play a key role in building the Operating System that powers the $18B Credit Collections industry. \n\nCredit Collectors play an overlooked yet integral part of our financial ecosystem. They help Consumers settle their debts and improve their credit scoresโ granting them clean states to start over. Collectors help critical businesses like doctor's offices and local governments, who deal with high payment default risk, secure their revenue streams and ensure their continued survival. \n\nIn truth, Collectors have incredibly interesting, multi-faceted jobs. They are often one part sales person, one part therapist, and one part detective in their mission to recover funds. At Aktos, we are building a modern software platform that caters to Collectors' unique workflows, and make the credit recovery process a more positive experience for all parties.\n\nOur Team\n\nAktos was founded by seasoned Product and Engineering leaders who have worked at companies such as Zenefits, TikTok, Meta, LinkedIn, Google, Apple, Amazon, WeWork, Flatiron Health (acquired by Booking.com). We are experts at building, launching, and scaling word-class software platformsโ rest assured, if you join us you will be working with and learning from the best.\n\nOur Stack:\n\n\n* Frontend - ReactJS, Redux, RTK Query\n\n* Backend - Django, DRF, Postgres\n\n* DevOps - Docker, Github Actions, Terraform, AWS\n\n\n\n\nResponsibilities\n\n\nWork directly with our CEO, CTO, and a handful of other engineers to build full stack features and improvements to the product\n\nWork across the entire stack using cutting edge frameworks, tools, and own execution\n\nTake true end-to-end ownership of your work and lead key components of our product roadmap\n\n* Refine the SDLC & CI/CD pipelines\n\n* Maintaining our AWS infrastructure\n\n\n\n\nWho You Are\n\n\nComfortable with autonomy, ownership and responsibility\n\nYou care more about getting it right, than being right. Love learning, asking questions and are comfortable asking for help when you get stuck\n\nJack-of-all trades; Expert in one - You can do anything from optimizing SQL query to writing maintainable CSS and everything in between, but you still have a preferred part of the stack\n\n\n\n\nRequirements\n\n\n* 5+ Years of Software Development Experience\n\n* Professional experience with Python (5+ years required)\n\n* Professional experience with Django (3+ years required)\n\n* Professional experience with JavaScript [React/Redux experience preferred]\n\n* Strong fundamental understanding and usage of a RDBMS [Postgres preferred]\n\n* In-depth knowledge and hands on experience with AWS [Terraform experience preferred]\n\nComfortable working full-stack\n\nSolid engineering fundamentals and passion for high quality code\n\nProduct intuition, user empathy, ability to make sound UX decisions\n\nStrong work ethic, end-to-end ownership mentality\n\n\n\n\nPerks and Benefits:\n\n\nCompetitive salary with employee stock options, bonus and access to a 401K\n\nMedical, dental and vision coverage\n\nRemote-first company\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Python, Django, JavaScript, CSS, Senior, Sales, Engineer and Backend jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Aktos is hiring a Remote Founding Senior Full Stack Engineer
\nCompany Mission\n\nAktos is a seed-stage, Vertical SaaS Fintech startup looking for a Founding Full Stack Engineer (70/30 Backend leaning) who will play a key role in building the Operating System that powers the $18B Credit Collections industry. \n\nCredit Collectors play an overlooked yet integral part of our financial ecosystem. They help Consumers settle their debts and improve their credit scoresโ granting them clean states to start over. Collectors help critical businesses like doctor's offices and local governments, who deal with high payment default risk, secure their revenue streams and ensure their continued survival. \n\nIn truth, Collectors have incredibly interesting, multi-faceted jobs. They are often one part sales person, one part therapist, and one part detective in their mission to recover funds. At Aktos, we are building a modern software platform that caters to Collectors' unique workflows, and make the credit recovery process a more positive experience for all parties.\n\nOur Team\n\nAktos was founded by seasoned Product and Engineering leaders who have worked at companies such as Zenefits, TikTok, Meta, LinkedIn, Google, Apple, Amazon, WeWork, Flatiron Health (acquired by Booking.com). We are experts at building, launching, and scaling word-class software platformsโ rest assured, if you join us you will be working with and learning from the best.\n\nOur Stack:\n\n\n* Frontend - ReactJS, Redux, RTK Query\n\n* Backend - Django, DRF, Postgres\n\n* DevOps - Docker, Github Actions, Terraform, AWS, Postgres\n\n\n\n\nResponsibilities\n\n\nWork directly with our CEO, CTO, and a handful of other engineers to build full stack features and improvements to the product\n\nWork across the entire stack using cutting edge frameworks, tools, and own execution\n\nTake true end-to-end ownership of your work and lead key components of our product roadmap\n\n* Refine the SDLC & CI/CD pipelines\n\n* Maintaining our AWS infrastructure\n\n\n\n\nWho You Are\n\n\nComfortable with autonomy, ownership and responsibility\n\nYou care more about getting it right, than being right. Love learning, asking questions and are comfortable asking for help when you get stuck\n\nJack-of-all trades; Expert in one - You can do anything from optimizing SQL query to writing maintainable CSS and everything in between, but you still have a preferred part of the stack\n\n\n\n\nRequirements\n\n\n* 5+ Years of Software Development Experience\n\n* Professional experience with Python (5+ years required)\n\n* Professional experience with Django (3+ years required)\n\n* Professional experience with JavaScript [React/Redux experience preferred]\n\n* Strong fundamental understanding and usage of a RDBMS [Postgres preferred]\n\n* In-depth knowledge and hands on experience with AWS [Terraform experience preferred]\n\nComfortable working full-stack\n\nSolid engineering fundamentals and passion for high quality code\n\nProduct intuition, user empathy, ability to make sound UX decisions\n\nStrong work ethic, end-to-end ownership mentality\n\n\n\n\nPerks and Benefits:\n\n\nCompetitive salary with employee stock options, bonus and access to a 401K\n\nMedical, dental and vision coverage\n\nRemote-first company\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Python, Django, JavaScript, CSS, Senior, Sales, Engineer and Backend jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Aktos is hiring a Remote Full Stack Engineer LATAM
\nCompany Mission\n\nAktos is a seed-stage, Vertical SaaS Fintech startup looking for a Full Stack Engineer (70/30 Backend leaning) who will play a key role in building the Operating System that powers the $18B Credit Collections industry. \n\nCredit Collectors play an overlooked yet integral part of our financial ecosystem. They help Consumers settle their debts and improve their credit scoresโ granting them clean states to start over. Collectors help critical businesses like doctor's offices and local governments, who deal with high payment default risk, secure their revenue streams and ensure their continued survival. \n\nIn truth, Collectors have incredibly interesting, multi-faceted jobs. They are often one part sales person, one part therapist, and one part detective in their mission to recover funds. At Aktos, we are building a modern software platform that caters to Collectors' unique workflows, and make the credit recovery process a more positive experience for all parties.\n\nOur Team\n\nAktos was founded by seasoned Product and Engineering leaders who have worked at companies such as Zenefits, TikTok, Meta, LinkedIn, Google, Apple, Amazon, WeWork, Flatiron Health (acquired by Booking.com). We are experts at building, launching, and scaling word-class software platformsโ rest assured, if you join us you will be working with and learning from the best.\n\nOur Stack:\n\n\n* Frontend - ReactJS, Redux, RTK Query\n\n* Backend - Django, DRF, Postgres\n\n* DevOps - Docker, Github Actions, Terraform, AWS\n\n\n\n\nResponsibilities\n\n\nWork directly with our CEO, CTO, and a handful of other engineers to build full stack features and improvements to the product\n\nWork across the entire stack using cutting edge frameworks, tools, and own execution\n\nTake true end-to-end ownership of your work and lead key components of our product roadmap\n\n* Refine the SDLC & CI/CD pipelines\n\n* Maintaining our AWS infrastructure\n\n\n\n\nWho You Are\n\n\nComfortable with autonomy, ownership and responsibility\n\nYou care more about getting it right, than being right. Love learning, asking questions and are comfortable asking for help when you get stuck\n\nJack-of-all trades; Expert in one - You can do anything from optimizing SQL query to writing maintainable CSS and everything in between, but you still have a preferred part of the stack\n\n\n\n\nRequirements\n\n\n* 5+ Years of Software Development Experience\n\n* Professional experience with Python (5+ years required)\n\n* Professional experience with Django (5+ years required)\n\n* Professional experience with JavaScript [React/Redux experience preferred]\n\n* Strong fundamental understanding and usage of a RDBMS [Postgres preferred]\n\n* In-depth knowledge and hands on experience with AWS [Terraform experience preferred]\n\nComfortable working full-stack\n\nSolid engineering fundamentals and passion for high quality code\n\nProduct intuition, user empathy, ability to make sound UX decisions\n\nStrong work ethic, end-to-end ownership mentality\n\n\n\n\nPerks and Benefits:\n\n\nCompetitive salary with employee stock options, bonus and access to a 401K\n\nMedical, dental and vision coverage\n\nRemote-first company\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Python, Django, JavaScript, CSS, Sales, Engineer and Backend jobs that are similar:\n\n
$60,000 — $105,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nArgentina, Antioquia, Colombia
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAgoric is an open-source software development company bringing better security and composability to the decentralized financial infrastructure of today. Agoric is built on a JavaScript library of reusable, composable components coded by experienced community members. Our secure JavaScript smart contract platform allows developers to rapidly build secure applications on top of an ever-growing collection of reusable governance, lending, and trading components. \nYour Mission\n\nAs a Senior IT Engineer, your mission is to uphold the technological backbone of our remote first organization, ensuring that our hardware and software landscape is not only seamless but also secure and scalable. Operating as the sole IT expert, you will navigate the delicate balance between hands-on technical support and strategic planning. Your role involves actively contributing to our overall IT strategy, collaborating closely with cross-functional teams, and optimizing the utilization of key SaaS services. \n \nWhat You Will Do\n\n\n* Provide technical support to end-users, troubleshooting hardware and software issues.\n\n* Manage SSO, idP, user accounts, permissions, and access controls.\n\n* Assist in developing and managing the IT budget, working closely with the finance team to streamline payments.\n\n* Work closely with Agoric leadership to contribute to the ongoing development and execution of the overall IT strategy.\n\n* Create and maintain comprehensive documentation for IT systems and processes. \n\n* Ensure documentation is up-to-date and accessible to relevant team members. \n\n* Work closely with cross-functional teams to understand their specific technology needs.\n\n* Evaluate, select, and manage relationships with IT vendors and service providers.\n\n* Config & maintain SaaS services.\n\n* Establish, measure, and define IT goals and maintain an IT roadmap.\n\n* Manage development projects to integrate new technologies into existing systems.\n\n* Participate in defining and implementing security policies to protect company information and resources.\n\n* Support employee on/offboarding. \n\n* Other IT responsibilities that may be required\n\n\n\n\n \nWhat we look for in you\n\n\n* Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.\n\n* 5-7 years of experience working in IT operations, ideally in a fully remote organization. \n\n* Experience as the only IT person in an organization. You will report to our Director of HR and collaborate closely with our VP of Engineering. \n\n* Experience leading and managing IT projects.\n\n* Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems\n\n* Strong critical thinking and decision-making skills\n\n* Excellent project management skills and strong ability to prioritize\n\n* Firm grasp on IT infrastructure and operations best practices\n\n* \nTechnologies we need you to know: Mac, Google Workspace, GitHub, Zoom, Slack, 1Password, SSO & idP experience (Okta/OneLogin/Cloudflare/etc.)\n\n* \nTechnologies weโd like you to know: HappyFox,, Notion, Google Cloud\n\n\n\n\nAgoric is committed to diversity in its workforce and is proud to be an equal opportunity employer. Agoric does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law.\n\nAgoric Privacy Policy\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, JavaScript, Finance, Senior and Engineer jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nWorldwide
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Webflow is hiring a Remote Technical Customer Support Associate Weekends
\nAt Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. Itโs the web, made better. \n\nWeโre looking for a Technical Customer Support Associate to help empower our customers to do their best work and make Webflow the best product possible. \nAbout the role \n\n\n* Location: Remote-first (United States; BC & ON, Canada) \n\n* Required time zones: Americas (US / Canada)\n\n* Full-time 40 hours per week (Working Saturday and Sunday)\n\n* Our cash compensation amount for this role ranges from $69,000 - $81,000 for most US locations and $77,000 - $89,000 for US locations with a higher cost of labor. All figures cited above are in $USD and pertain to workers located in the United States. Pay is based on several factors including market location, and may vary depending on job related experience, knowledge, qualifications, and skills.\n\n* Reporting to a Senior Manager, Technical Support \n\n\n\n\nAs a Technical Customer Support Associate, youโll โฆ \n\n\n* Provide consistently high-quality customer experiences for all Webflow customers \n\n* Help customers in support queues using applications including but not limited to Zendesk and Jira\n\n* File bugs, troubleshoot issues, and collaborate with the team to provide an excellent customer experience\n\n* Advocate for our customers and work closely with your team and manager to find areas of improvement within our product and services. \n\n\n\nAbout you \n\nYouโll thrive as a Technical Support Associate if you:\n\n\n* Have demonstrated experience with providing high-touch customer support over email, phones and live chat in SAAS or technical customer service \n\n* One to two years experience working in a technical support environment\n\n* Ability to self learn and keep up with an evolving product and technical features\n\n* Possess a deep understanding of Webflow products or have experience with other web design tools or platforms\n\n* Understand HTML, CSS, DNS, Javascript or have advanced understanding of Webflow\n\n* Exhibit analytical reasoning and critical thinking skills for technical troubleshooting \n\n* Have the ability to learn new digital tools quickly\n\n* Work autonomously, creatively, and kindly with your teammates while empowering and supporting those around you\n\n* Practice radical candor with your colleagues to communicate clearly. You can start from the common ground as a great listener and work towards creative solutions with others\n\n* Advocate for others โ including customers and colleagues โ and you want to build a career in customer support!\n\n* Have demonstrated written and verbal communication skills in the English language \n\n* Experience working with Zendesk and Confluence \n\n\n\n\nEven if you donโt meet 100% of the above qualifications, you should still seriously consider applying. Research shows that you may still be considered for a role if you meet just half of the requirements.\n\nOur Core Behaviors:\n\n\n\n* Obsess over customer experience. We deeply understand what weโre building and who weโre building for and serving. We define the leading edge of whatโs possible in our industry and deliver the future for our customers.\n\n* Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment.\n\n* Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and donโt sugarcoat things โ and we do so with respect, maturity, and care.\n\n* Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates.\n\n\n\nBenefits & wellness\n\n\n* Equity ownership (RSUs) in a growing, privately-owned company\n\n* 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (US; full-time Canadian workers working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent on insurance plan selection. Employees also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness\n\n* 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave. Employees also have access to family planning care and reimbursement.\n\n* Flexible PTO with an mandatory annual minimum of 10 days paid time off, and sabbatical program\n\n* Access to mental wellness coaching, therapy, and Employee Assistance Program\n\n* Monthly stipends to support health and wellness, as well as smart work, and annual stipends to support professional growth\n\n* Professional career coaching, internal learning & development programs\n\n* 401k plan and financial wellness benefits, like CPA or financial advisor coverage\n\n* Commuter benefits for in-office workers\n\n\n\n\nTemporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks.\nBe you, with us\n\nAt Webflow, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.\nStay connected\nNot ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, Twitter, and/or Glassdoor. \nPlease note:\n\nTo join Webflow, you'll need valid U.S. or Canadian work authorization depending on the country of employment.\n\nIf you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.\n\nWebflow Applicant Privacy Notice \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, JavaScript and Senior jobs that are similar:\n\n
$57,500 — $105,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Webflow is hiring a Remote Technical Customer Support Specialist Weekends
\nAt Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. Itโs the web, made better. \n\n Weโre looking for a Technical Customer Support Specialist to help empower our customers to do their best work and make Webflow the best product possible. \nAbout the role \n\n\n* Location: Remote-first (United States; BC & ON, Canada) \n\n* Required time zones: Americas (US / Canada)\n\n* Full-time 40 hours per week (Working Saturday and Sunday)\n\n* Our cash compensation amount for this role ranges from $77,000 - $97,000 for most US locations and $85,000 - $108,000 for US locations with a higher cost of labor. All figures cited above are in $USD and pertain to workers located in the United States. Pay is based on several factors including market location, and may vary depending on job related experience, knowledge, qualifications, and skills.\n\n* Reporting to a Senior Manager, Technical Support \n\n\n\n\nAs a Technical Support Specialist, youโll โฆ \n\n\n* Provide consistently high-quality customer experiences to all Webflow customers \n\n* Help customers in support queues using applications including but not limited to Zendesk and Jira\n\n* File bugs, troubleshoot issues, and collaborate with the team to provide an excellent customer experience\n\n* Advocate for our customers and work closely with your team and manager to find areas of improvement within our product and services. \n\n\n\nAbout you \n\nYouโll thrive as a Technical Support Specialist if you:\n\n\n* Have demonstrated experience with providing high-touch customer support over email, phones and live chat in SAAS or technical customer service \n\n* Two to five years experience working in a technical support environment\n\n* Ability to self learn and keep up with an evolving product and technical features\n\n* Be able to build leadership skills by sharing functional knowledge with junior team members\n\n* Possess a deep understanding of Webflow products or have experience with other web design tools or platforms\n\n* Understand HTML, CSS, DNS, Javascript or have advanced understanding of Webflow\n\n* Exhibit analytical reasoning and critical thinking skills for technical troubleshooting \n\n* Have the ability to learn new digital tools quickly\n\n* Work autonomously, creatively, and kindly with your teammates while empowering and supporting those around you\n\n* Practice radical candor with your colleagues to communicate clearly. You can start from the common ground as a great listener and work towards creative solutions with others\n\n* Advocate for others โ including customers and colleagues โ and you want to build a career in customer support!\n\n* Have demonstrated written and verbal communication skills in the English language \n\n* Experience working with Zendesk and Confluence \n\n\n\n\nEven if you donโt meet 100% of the above qualifications, you should still seriously consider applying. Research shows that you may still be considered for a role if you meet just half of the requirements.\n\nOur Core Behaviors:\n\n\n\n* Obsess over customer experience. We deeply understand what weโre building and who weโre building for and serving. We define the leading edge of whatโs possible in our industry and deliver the future for our customers.\n\n* Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment.\n\n* Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and donโt sugarcoat things โ and we do so with respect, maturity, and care.\n\n* Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates.\n\n\n\nBenefits & wellness\n\n\n* Equity ownership (RSUs) in a growing, privately-owned company\n\n* 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (US; full-time Canadian workers working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent on insurance plan selection. Employees also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness\n\n* 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave. Employees also have access to family planning care and reimbursement.\n\n* Flexible PTO with an mandatory annual minimum of 10 days paid time off, and sabbatical program\n\n* Access to mental wellness coaching, therapy, and Employee Assistance Program\n\n* Monthly stipends to support health and wellness, as well as smart work, and annual stipends to support professional growth\n\n* Professional career coaching, internal learning & development programs\n\n* 401k plan and financial wellness benefits, like CPA or financial advisor coverage\n\n* Commuter benefits for in-office workers\n\n\n\n\nTemporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks.\nBe you, with us\n\nAt Webflow, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.\nStay connected\nNot ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, Twitter, and/or Glassdoor. \nPlease note:\n\nTo join Webflow, you'll need valid U.S. or Canadian work authorization depending on the country of employment.\n\nIf you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.\n\nWebflow Applicant Privacy Notice \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, JavaScript and Senior jobs that are similar:\n\n
$57,500 — $105,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
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