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Toradex


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $60k - $105k*

Director

 

Manager

 

Training

Technical

Support

Lead

Operations

Analytics

Sales

Recruitment

Toradex

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๐Ÿ‘€ 340 views

โœ… 16 applied (5%)

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Toradex is hiring a
Remote Operations Manager Associate Director

Job Description\n\nLead our regional branch by providing leadership at every level, overseeing daily operations, and ensuring alignment with Toradex Group's strategic objectives and goals. Directly lead customer service and operations teams that work closely with regional sales and marketing teams. Utilizing a comprehensive toolkit and expertise, the goal is to foster operational excellence and ensure high customer satisfaction for Toradex in North America.\n\nThe Operations Manager/ Associate Director of Toradex Inc. will report directly to the Chief Operating Officer (COO). This role involves collaboration with Sales, Marketing, Supply Chain Finance and HR to shape strategic plans. Interactions with regional Technical Sales, Customer Service, and Operations teams. Strong managerial capabilities, robust leadership qualities, and technical industry knowledge are essential. The position may require occasional international trips to Switzerland (Headquarter).\n \nRoles & Responsibilities:\n\n\n* Manage the overall Profit & Loss of the regional office.\n\n* Utilize standard reporting tools to monitor essential P&L and operational efficiency metrics.\n\n\n* Establish and monitor customer service KPIs for the region.\n\n* Define and enforce policies, set objectives, and establish performance standards.\n\n\n\n\n\n* Develop and enhance regional customer service processes and policies in cooperation with Toradex AG (Headquarters).\n\n* Enhance the regional teams by recruiting, training, and mentoring the necessary talent.\n\n\n* Train staff to deliver exceptional customer service and achieve target service levels.\n\n* Evaluate employee performance, providing coaching and support to enhance success.\n\n* Conduct regular training to enhance the team's skills\n\n\n\n\n\n* Address and resolve complex or escalated customer issues.\n\n* Develop and manage customer feedback and complaint processes.\n\n* Work collaboratively with other regional managers to improve customer service.\n\n* Communicate the company's vision and values, using formal and informal channels to guide and motivate staff at all levels.\n\n* Prioritize regional branch activities, allocating resources to align with the companyโ€™s strategic goals.\n\n* Manage staff recruitment and performance appraisals within the approved budget.\n\n* Collaborate with other regional and global departments such as sales and marketing\n\n\n\n\nGeneral Responsibilities\n\n\n\n\nManaging a team of 3-5 Direct Reports in Customer Service & Logistics, Shipping and Administrative Assistance\n\nContribute to the strategic planning and execution of projects\n\nIdentify and implement cost-reduction strategies that enhance operational efficiency and resource quality.\n\nCollaborate across departments to ensure integration and achievement of work against expectations.\n\nManage priorities effectively to clarify focus and enhance work efficiency in your area of responsibility.\n\nOversee projects to ensure they meet planned company objectives and deadlines.\n\n\n\n\n \n\n\n\nCompetencies:\n\n\nAbility to anticipate challenges and opportunities, taking the initiative to address them ahead of time.\n\nManaging different time zones, particularly with European teams, to ensure smooth operations\n\nProficiency in managing budgets and forecasts\n\nAbility to lead, motivate, and manage a small team effectively\n\nCapability to develop and execute initiatives that align with wider global company goals.\n\nDedication to maintaining high levels of customer satisfaction\n\nExcellent interpersonal and interdepartmental communication skills\n\n\n\nOutcomes\n\n\nSuccessfully manage the overall Profit & Loss for Toradex Inc.\n\nDrive continuous improvements in operational efficiency and productivity at Toradex Inc.\n\nBuild strong, effective collaborations within your team and with all departments (Sales, Supply Chain, Finance, HR)\n\nUtilize analytics from both customers and market insights for strategic advantage and superior operational decisions.\n\nConsistently achieve and surpass high customer service standards.\n\n\n\n\nWhat we offer\n\n\n* Company-sponsored Health Insurance with Dental and Vision\n\n* 401(k) retirement plan with company match contribution\n\n* Paid time off: Paid vacation, sick leave and holidays\n\n* Flexible working hours with hybrid/remote options\n\n* Commuting and co-working space reimbursement\n\n* An agile and inter-cultural work environment\n\n* Working with latest IoT computer technology in an international environment\n\n* Participation in defining processes and your working environment\n\n* Contemporary employment conditions, modern office space and a flexible working environment\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Finance, Marketing and Sales jobs that are similar:\n\n $60,000 — $105,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nSeattle, Washington, United States
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hims & hers


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $78k - $118k*

Manager

 

Design

 

Training

Technical

Testing

Growth

Management

Senior

Analytics

Engineering

Full-Time

hims & hers

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๐Ÿ‘€ 766 views

โœ… 36 applied (5%)

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hims & hers is hiring a
Remote Analytics Manager Product

โ€‹โ€‹About the Role:\n\nAs a Manager of Product Analytics you and your team will shape the customer experience through high quality experimental design and hypothesis testing. You will work cross-functionally with product managers, growth leads, and marketing managers in a fast paced collaborative environment. Your knowledge of A/B testing and digital analytics combined with your background in experimental design will allow Hims and Hers to build best-in-class customer experiences. This position will report to the Senior Manager of Product Analytics.\nYou Will:\n\n\n* Build best-in-class customer experiences by testing into sticky product experiences\n\n* Build business-facing dashboards and do in-depth analyses that state both the statistical significance and the business impact of an experiment\n\n* Work with your team to define and curate the experimentation roadmap for the product and growth teams\n\n* Enable data self-service by designing templates that are easy to understand using relevant KPIs\n\n* Define the success of tests as well as recommended improvements to the product from the results\n\n* Collaborate cross-functionally across analytics teams, engineering teams, and the growth team to improve the customer experience\n\n* Distill our knowledge of  tests into playbooks, that can be implemented and utilized to help us transform our digital experience\n\n* Segment users based on demographic, behavioral, and psychographic attributes to tailor product experiences and lifecycle communications\n\n* Partner with cross-functional teams including product, engineering, growth, and finance to align analytics initiatives with business objectives\n\n* Conduct deep-dive analyses to answer specific business questions and provide actionable recommendations to product, marketing, and operational teams\n\n\n\nYou Have:\n\n\n* 5+ years of analytics experience\n\n* 4+ years of experience in A/B testing\n\n* Experience working with subscription metrics\n\n* Experience working with CRM data and lifecycle communication\n\n* A strong work ethic and the drive to learn more and understand a problem in detail\n\n* Strong organizational skills with an aptitude to manage long-term projects from end to end\n\n* Strong SQL skills \n\n* Expert working with GitHub\n\n* Experience programming in Python, SAS, or R \n\n* Experience in data modeling and statistics with a strong knowledge of experimental design and statistical inference \n\n* Advanced knowledge of data visualization and BI in Looker or Tableau\n\n* Ability to explain technical analyses to non-technical audiences\n\n\n\n\n\nA Big Plus If You Have:\n\n\n* 6+ years of analytics experience\n\n* Advanced degree in Statistics, Mathematics, or a related field\n\n* Experience with incentives and loyalty programs\n\n* Experience with price testing and modeling price elasticity\n\n* Experience with telehealth concepts\n\n* Project management experience \n\n* Extensive experience working with Data Engineering\n\n* Model development and training (Predictive Modeling)\n\n* DBT, airflow, and Databricks experience\n\n\n\n\n\nOur Benefits (there are more but here are some highlights):\n\n\n* Competitive salary & equity compensation for full-time roles\n\n* Unlimited PTO, company holidays, and quarterly mental health days\n\n* Comprehensive health benefits including medical, dental & vision, and parental leave\n\n* Employee Stock Purchase Program (ESPP)\n\n* Employee discounts on hims & hers & Apostrophe online products\n\n* 401k benefits with employer matching contribution\n\n* Offsite team retreats\n\n\n\n\n#LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Finance, Senior and Marketing jobs that are similar:\n\n $77,500 — $117,500/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


SmithRx

 This job is getting a high amount of applications right now (13% of viewers clicked Apply)

๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $80k - $125k*

Analyst

 

Salesforce

 

System

Training

Consultant

Technical

Financial

Management

Operations

Analytics

Sales

Healthcare

SmithRx

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๐Ÿ‘€ 694 views

โœ… 92 applied (13%)

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SmithRx is hiring a
Remote Sales Operations Analyst

\nWho We Are:\n\nSmithRx is a rapidly growing, venture-backed Health-Tech company.  Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service.  With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.\n\nWe pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:\n\n\n* Integrity: Always operate with honesty and transparency so we earn the trust of our clients.\n\n* Courage: Demonstrate the courage needed to take on a broken industry and continuously improve what we offer to optimize health outcomes.\n\n* Together: Foster a collaborative and inclusive environment that values teamwork, respect, and open communication, and encourages creativity and diversity of thought.\n\n\n\n\nJob Summary:\n\nOur Revenue team is looking for a Sales Operations Analyst who will play a key role in maintaining our Salesforce CRM, optimizing sales processes, supporting our contract management process, and providing analytics that drive decision-making. Your work will directly impact our sales efficiency and success. The Sales Operations Analyst will work closely with the Sales, Legal, and Revenue teams to drive efficiencies across the business. \n\nThe successful candidate will evidence a passion for optimizing the sales operations function within a large and growing organization.\n\nWhat you will do:\n\n\n* Maintain Salesforce CRM, including workflow, reporting, and data integrity\n\n* Partner with our Sales, Salesforce, and BD teams to improve how we track client, broker, and consultant relationships\n\n* Work with our Salesforce team to streamline the contracting process from opportunity to close and work with our Finance team to ensure ERP interoperability\n\n* Modify and send contracts to clients for signature, input all relevant contractual financial details to Salesforce, ensure all contracts are stored in the proper company folders, and track execution and progress via regular reporting\n\n* Own the integrity of our contracting data within our business systems and interface directly with the Finance team to ensure seamless monthly invoicing\n\n* Optimize sales and operational efficiency through process improvement\n\n* Act as a liaison with other departments to ensure the integrity of master data information in Salesforce\n\n* Ensure opportunities are properly tracked in Salesforce, validating our systems against the signed contract\n\n* Partner with the Sales and Marketing teams to implement business systems that enable more efficient GTM strategies\n\n\n\n\nWhat you will bring to SmithRx:\n\n\n* Bachelorโ€™s degree in Business, Economics, Finance, Mathematics, Data Analytics, or related quantitative field\n\n* 5+ years of experience in Sales Operations or Sales support \n\n* Proficiency in Salesforce CRM and business intelligence tools required\n\n* Prior experience in contract management in sales operations functions is highly desired \n\n* Demonstrated ability to work in collaboration with multiple functional areas\n\n* Excellent problem solving and analytical skills combined with a strong business and technical acumen\n\n* Strong project management, organizational and prioritization skills\n\n* Exceptional written and verbal communication skills\n\n\n\n\nBonus points:\n\n\n* Working knowledge of the following technologies and software: Zapier, Docusign, Loom, Confluence\n\n\n\n\nWhat SmithRx Offers You: \n\n\n* Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance\n\n* Flexible Spending Benefits \n\n* 401(k) Retirement Savings Program \n\n* Short-term and long-term disability\n\n* Discretionary Paid Time Off \n\n* 12 Paid Holidays\n\n* Wellness Benefits\n\n* Commuter Benefits \n\n* Paid Parental Leave benefits\n\n* Employee Assistance Program (EAP)\n\n* Well-stocked kitchen in office locations\n\n* Professional development and training opportunities\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Finance, Marketing and Sales jobs that are similar:\n\n $80,000 — $125,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nPlano, Texas, United States
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


WelbeHealth


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $70k - $130k*

Director

 

Design

 

Ceo

Supervisor

Management

Senior

Operations

Healthcare

Executive

WelbeHealth

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๐Ÿ‘€ 730 views

โœ… 46 applied (6%)

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WelbeHealth is hiring a
Remote Executive Director

\nExecutive Director\n\nWelbeHealth is a public benefit company founded in 2015 that offers comprehensive medical and social care to socioeconomically disadvantaged seniors in a way that allows them to continue living in the community as opposed to going into a nursing home. We have over 1,000 team members, having hired 300 in the last six months, and we're on pace to hire another 400 in the next year.\n\nThe Executive Director role will essentially function as the CEO of an individual clinic in a high-growth environment including owning P&L, guiding and developing our leadership team, working with finance to design and operate a budget, and working with marketing and enrollment to enroll new participants, along with other executive service.\n\n \n\nEssential Job Duties:\n\n\n* Monitor care delivery quality and staff adherence to regulations, policies and procedures, quality improvement plan, and WelbeHealth best practices; and drive efforts to correct any identified concerns\n\n* Effectively develop and oversee the WelbeHealth management team\n\n* In collaboration with finance, develop, maintain, and operate within a program budget including hiring plans, to achieve operational goals\n\n* Build strong relationships with key external stakeholders such as community service providers, regulators, legislators, associations, etc.\n\n* Ensure compliance with applicable Federal, State, and local regulatory and licensing standards, including passing regulatory audits\n\n* Participate in strategic planning and broader initiatives to refine WelbeHealth operations best practices to share across other programs\n\n\n\n\nJob Requirements:\n\n\n* Bachelorโ€™s Degree in Health Care Administration, Public Health, Social Welfare, Gerontology or relevant field, plus an additional three (3) yearsโ€™ experience in a managerial, administrative, or supervisor position in a social or health services program or agency; or Masterโ€™s Degree in Health Care Administration, Public Health, Social Welfare, Gerontology or relevant field, plus an additional one (1) yearsโ€™ experience in a managerial, administrative, or supervisor position in a social or health services program or agency\n\n* Five (5) yearsโ€™ experience developing and guiding highly successful programs for vulnerable seniors\n\n* At least three (3) yearsโ€™ supervisory experience in a health or social services program, with experience directing a senior care program preferred\n\n* Track record of driving initiatives that drive improved patient experience\n\n* Demonstrated ability to mentor and develop other leaders and care team members\n\n* Experience presiding over a data-driven organization, leveraging reports and data to prioritize and oversee people and projects\n\n\n\n\nBenefits of Working at WelbeHealth: Apply your leadership expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.\n\n\n* Medical insurance coverage (Medical, Dental, Vision)\n\n* Total compensation includes base, bonus, and equity\n\n* Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and sick time\n\n* And additional benefits\n\n\n\n\nSalary/Wage base range for this role is $170,000.00 - $223,299.50 + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits.  Actual pay will be adjusted based on experience and other qualifications. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Finance, Senior and Marketing jobs that are similar:\n\n $70,000 — $130,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nCarson, California, United States
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Careers at Tide


๐Ÿ‡ฌ๐Ÿ‡ง United Kingdom
๐Ÿ’ฐ $55k - $110k*

Manager

 

Design

 

Technical

Support

Testing

Test

Growth

Executive

Voice

Financial

Fintech

Banking

Scheme

HTML

Admin

Strategy

Management

Senior

Careers at Tide is hiring a
Remote Senior CRM Manager Credit

\nWho are Tide\n\nAt Tide, weโ€™re on a mission to save businesses time and money. Weโ€™re the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is  transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses. \n\nTide is about doing what you love. Weโ€™re looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale. \n\nWhat weโ€™re looking for\n\nWeโ€™re looking for a CRM strategic expert to help us create and optimise engagement strategies to support members by helping them fund their business and also drive a diversified revenue base for Tide. Youโ€™ll have experience in the UK Credit and Lending world and be a detail-oriented, curious, explorative, commercially focused CRM expert looking to take on endless opportunities for growth and optimisation in an ever-growing area of the business.\n\nYouโ€™ll be equally at home building automation, analysing results, owning a test and learn framework and working with stakeholders to take the story of performance to the business. Ideally you will be comfortable working with and managing exec level team members, encouraging their growth and development. \n\nAs a Senior CRM Manager youโ€™ll be:\n\n\n* Youโ€™ll be inheriting a brilliant base line communications strategy which youโ€™ll be tasked to expand, drive and optimise\n\n* You will help develop the existing Credit/Lending engagement marketing CRM strategy across all channels, including App and Partner Relationships, with a strong focus on driving the all important metrics through automation and personalisation, and offer strategy working closely with product, content, BI and other Marketing team members\n\n* Youโ€™ll have end to end ownership of the CRM strategy for the product area with a clearly defined growth plan \n\n* You will work in a multinational team of passionate CRMers, Product marketers and Product Managers with a track record of delivery, who are dedicated to collaboration, innovation and ownership, with a central focus on helping our members fund and grow their business in the easiest and most frictionless way possible, so they can get back to doing what they love\n\n* Building and optimising key cross-sell campaigns and customer journeys across marketing with occasional involvement in operational communications\n\n* Developing and managing a CRM test-and-learn pipeline across multiple channels including in-app, web, email & SMS end-to-end, including ideation, execution, analysis and optimisation\n\n* Analysing campaigns and customer journeys and reporting out to stakeholders on trends and recommendations and using data to define, build and maintain segments including building and maintaining reporting dashboards to track CRM performance\n\n* Work closely with the rest of the Engagement Marketing team as well as a number of other cross-business stakeholders\n\n* Driving initiatives forward with high levels of autonomy, sharing results and recommendations effectively\n\n* Continuously look for optimisations and new ideas to develop engagement marketing opportunities\n\n\n\n\nWhat makes you a great fit:\n\n\n* You have c.7+ yrs of expertise in end-to-end CRM marketing management with specific experience of Financial Services and/or Credit and Lending products\n\n* Youโ€™ve developed and delivered CRM strategies, demonstrating proven results against targets\n\n* Youโ€™ll be familiar with UK regulation around the product to have a good understanding of limitations/considerations in communicating about Credit services\n\n* You have hands-on experience with CRM platforms e.g. Iterable, Hubspot, Braze, and an understanding of HTML and CSS\n\n* You have experience handling large amounts of data from different sources using our CRM platform as well as BI tools e.g. Looker, Tableau, and experience turning this data into strategic/actionable insights\n\n* You have experience in segmentation and targeting \n\n* You have A/B and MVT testing experience \n\n* You have strong communication and reporting skills and are able to work well in partnership with technical and non-technical team members\n\n* You are comfortable with end-to-end autonomy and ownership of your campaigns, from planning to execution as well as meticulous monitoring of performance and continuous optimisation\n\n* You have the ability to handle multiple projects and adapt to changing priorities\n\n* You are strategic, delivery oriented, and results-driven, with a pragmatic implementation style\n\n* You may have worked in Financial Services, start-ups, finance services or tech space\n\n* You have a curious nature, good organisational skills and impeccable attention to detail\n\n\n\n\nWhat youโ€™ll get in return:\n\nMake work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for 90 days of the year. Plus, youโ€™ll get:\n\n\n* Competitive salary \n\n* Group Life Insurance \n\n* Vitality Health Insurance, with a proactive focus on mental and physical wellbeing\n\n* 24/7 Employee Assistance Programme\n\n* 25 days holiday with the ability to buy extra days\n\n* We invest in your development with a ยฃ1,000 professional L&D budget per year\n\n* Access to โ€˜salary sacrificeโ€™ benefits such as Cycle to Work scheme and pension contribution\n\n* Spacious brand-new office in Liverpool street with an all-day snacks bar\n\n* Enhanced family-friendly leave\n\n* 3 days for L&D or volunteering time off per year\n\n* Flexible working options\n\n* Sabbatical leave \n\n* Share options\n\n\n\n\nTidean Ways of Working \n\nAt Tide, weโ€™re Member First and Data Driven, but above all, weโ€™re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.\n\nTide is a place for everyone\n\nAt Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe itโ€™s what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyoneโ€™s voice is heard.\n\n#LI-RS2\n#LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Testing, Executive, Finance, HTML, Senior and Marketing jobs that are similar:\n\n $55,000 — $110,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Demandbase


๐ŸŒ Probably worldwide
๐Ÿ’ฐ $58k - $85k*

Manager

 

Support

 

Software

Growth

Edu

Microsoft

Management

Operations

Legal

Sales

Demandbase

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๐Ÿ‘€ 1,701 views

โœ… 139 applied (8%)

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Demandbase is hiring a
Remote Commercial Contracts and Legal Operations Manager

\nIntroduction to Demandbase: \n\nDemandbase is the Smarter GTMโ„ข company for B2B brands. We help B2B companies hit their revenue goals using fewer resources. How? By aligning their sales and marketing teams around a combination of their data, our data, and artificial intelligence โ€” what we call Account Intelligence โ€” so they can identify, engage, and focus their time and money on the accounts most likely to buy. \n\nAs a company, weโ€™re as committed to growing careers as we are to building world-class technology. We invest heavily in people, our culture, and the community around us. We have offices in the San Francisco Bay Area, Seattle, and India, as well as a team in the UK, and allow employees to work remotely. We have also been continuously recognized as one of the best places to work in the San Francisco Bay Area including, โ€œBest Workplaces for Millennialsโ€ and โ€œBest Workplaces for Parentsโ€!\n\nWe're committed to attracting, developing, retaining, and promoting a diverse workforce. By ensuring that every Demandbase employee is able to bring a diversity of talents to work, we're increasingly capable of living out our mission to transform how B2B goes to market. We encourage people from historically underrepresented backgrounds and all walks of life to apply. Come grow with us at Demandbase!\n\nAbout the Role: \n\nAs the Commercial Contracts and Operations Manager, you will be a key member of Demandbaseโ€™s legal team focusing on a wide range of commercial contracts as well as assisting with the legal operations function. This person will have an important role in improving the overall operational efficiency of the legal team, and will have the freedom to identify key areas of improvement for the Legal team and tackle them.\n\nPrimarily, you will work closely with the commercial legal team to draft, analyze, negotiate, and complete complex commercial transactions with the companyโ€™s enterprise customers, vendors, and strategic partners, including MSAs, DPAs, order forms, procurement and partnership agreements. You will also have the freedom to propose and develop scalable solutions to improve contracting efficiency through existing tooling (we use Ironclad as our CLM) but also through native solutions like improved playbooks and guidelines. You will thrive in this role if you have strong project management skills, have experience working cross functionally with product, sales, finance and other counterparts and are a highly organized and self-motivated individual.\n\nThis is an opportunity to make a high-impact contribution to a fast paced organization in the B2B GTM space.This position reports to the VP of Commercial Legal.\n\nThe base compensation range for this position is: $100,000 - $140,000\n\nWhat youโ€™ll be doing:\n\n\n* Negotiate and draft a wide variety of commercial agreements, with the ability to capture complex legal and business concepts in a clear, concise, and easy-to-understand manner\n\n* Act as one of the key touch points for commercial agreements, order forms, amendments etc for a small but mighty legal team\n\n* Collaborate closely with partners in Sales and Finance to support go-to-market efforts and foster strong relationships\n\n* Coordinate with cross-functional teams during contract review, acting as a key contact for the legal department by providing guidance on commonly requested edits, non-standard terms, policies, questions, etc\n\n* Work with SaleOps to improve usage of Demandbaseโ€™s contract lifecycle management tool, Ironclad CLM\n\n* Play a pivotal role in increasing our efficiency through technology and process-building.\n\n* Support the evaluation, implementation, and ongoing use of new tools and products.\n\n\n\n\nWhat weโ€™re looking for:\n\n\n* 4-5 years of experience as a Contracts Manager or similar role\n\n* Experience supporting GTM/Sales organizations in complex requests for legal support \n\n* Experience using commercial contracting tools (Salesforce, Ironclad, Google Suite, Microsoft office Suite, Adobe)\n\n* A passion for legal technology and experience building and implementing processes\n\n* Excellent project management and operational skills - you make things happen!\n\n* An ethical team player whoโ€™s hard-working and proactive\n\n* Excellent attention to detail, organization, and time management\n\n* Exceptional communication and interpersonal skills\n\n* Should be comfortable managing concurrent projects and working with tight deadlines in a fast-paced environment\n\n* Self motivation and the ability and desire to work independently.\n\n\n\n\nOther experience helpful in this role:\n\n\n* Experience working with Ironclad CLM\n\n* Experience working in a high growth technology company\n\n* Working with project management or other task management software to help analyze data to make data driven decisions\n\n\n\n\nBenefits:\n\nOur benefits include options for up to 100% paid Medical and Vision premiums for employees, flexible PTO policy, no internal meeting Fridays, Modern Health mental wellness platform, and 11 paid holidays and 2 additional weeks where all Demandbase employees take off (the week of July 4th and the week of Thanksgiving). Plus 401(k), short-term/long-term disability, life insurance, and all those good things.\n\nOur Commitment to Diversity, Equity, and Inclusion at Demandbase\n\nAt Demandbase, we believe in creating a workplace culture that values and celebrates diversity in all its forms. We recognize that everyone brings unique experiences, perspectives, and identities to the table, and we are committed to building a community where everyone feels valued, respected, and supported. Discrimination of any kind is not tolerated, and we strive to ensure that every individual has an equal opportunity to succeed and grow, regardless of their gender identity, sexual orientation, disability, race, ethnicity, background, marital status, genetic information, education level, veteran status, national origin, or any other protected status. We do not automatically disqualify applicants with criminal records and will consider each applicant on a case-by-case basis.\n\nWe recognize that not all candidates will have every skill or qualification listed in this job description. If you feel you have the level of experience to be successful in the role, we encourage you to apply!\n\nWe acknowledge that true diversity and inclusion require ongoing effort, and we are committed to doing the work required to make our workplace a safe and equitable space for all. Join us in building a community where we can learn from each other, celebrate our differences, and work together. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Education, Finance, Microsoft, Marketing, Legal and Sales jobs that are similar:\n\n $57,500 — $85,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
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