\nGreen Thumb owns and operates RISE Dispensaries, a fast-growing national cannabis retailer that promotes social conscience, community impact and well-being through the power of cannabis. Since opening its doors in 2015, RISE has grown its national footprint to 80+ retail locations and serves millions of patients and customers each year, offering a wide variety of products and award-winning brands. RISE Dispensaries lead innovative access to cannabis by offering home delivery, virtual pharmacist consultations, mobile pre-ordering and the first consumption lounge east of the Mississippi at RISE Mundelein, Illinois. More information is available at risecannabis.com.\n\nThe Role \n\nGTI has opportunities for a Security Operations Center (SOC) Specialist. The Security Operations Specialist will be responsible for maintaining the safety and security of our operation, ensuring compliance with regulatory standards, and managing business continuity in cases of disruptions.  The successful candidate will be expected to monitor and respond to security incidents, conduct investigations, develop and implement security programs, and communicate with internal and external partners as necessary. The ideal SOC Specialist is a process-driven individual that has a passion for analysis, problem-solving, communication, and collaboration.  \n\nResponsibilities \n\n\nSOC Specialists provide proactive support to business operations and serve as triage specialists responding to all types of business disrupting events.  Must display exceptional quality customer service and communication skills. \n\nAbility to handle both common and crisis situations calmly and efficiently. \n\nCentrally coordinate and support field response to all disruptions: security incidents, compliance issues, health & life safety events, site & infrastructure issues, and natural disasters. \n\nProactively monitor CCTV cameras and security systems to ensure safety, compliance, and business operations requirements. \n\nContinuously monitor the environment, analyze risk, and provide situational awareness to the organization.  Performs risk assessments, team member escorts, emergency response and regular remote assessments to identify security and safety hazards and policy violations. \n\nCommunicates incidents to employees and executive leadership, using clear and concise written and verbal communications. \n\nMonitor alarm response for various types of alarms, escalating notifications as necessary and dispatching emergency response as necessary. \n\nProvide operational support, maintenance management, and ticket troubleshooting for all security related systems including CCTV, access control, alarms, safes, mobile tracking technologies. \n\nConduct routine alarm testing and remote audits. Update user credentials.  Support remote programming and overrides. Maintain daily logs and prepares and provides reports as required. \n\nCoordinate all service calls for security related equipment through field response vendor network. \n\nExecute incident management protocols and facilitate case management processes for incidents. \n\nPartner with our Asset Protection Solutions team to define and implement processes and standard work for the security operations function, including security playbook development, emergency operation plans, and other business continuity plans. \n\nLiaise with local law enforcement and other first responders during incidents and provide incident notification during events. \n\nMaintain current and applicable training on systems in use in order to provide proper guidance to business operators; accurately maintain control of all equipment and credentials at the SOC. \n\nWork with leadership to identify process and quality improvements and productivity and cost reduction opportunities. \n\n\n\n\nQualifications  \n\n\nHigh School Diploma or equivalent. College degree preferred. \n\n3 or more years of progressively responsible and relevant work experience; experience working in a Dispatch or Emergency Operations Center preferred. \n\nExperience using CCTV and alarm monitoring software in coordination with a communications center or Security Operations Center. \n\nDemonstrated knowledge of security systems for access control, CCTV systems, badging systems, alarm monitoring systems \n\nExperience or familiarity with corporate intelligence, military intelligence or government intelligence agencies desired but not needed. \n\nAbility to effectively communicate verbally or in writing in a clear and concise manner while in stressful situations. \n\nAbility to work nights/weekends; flexibility to work all shifts, and willing to assist the team with overtime when needed. \n\nComfortable working with ambiguity. \n\nAdapts and thrives in a demanding, fast-paced environment. \n\nOperates with a high level of professionalism and integrity, including dealing with confidential information. \n\nPossesses a high level of critical thinking. \n\nMust understand and comply with the rules, regulations, policies, and procedures of Green Thumb. \n\nAbility work 4 shifts a week for 10 hours each day.\n\n\n\n\nAdditional Requirements \n\n\nMust pass all required background checks  \n\nMust be and remain compliant with all legal or company regulations for working in the industry  \n\nMust possess valid driver’s license \n\nMust be a minimum of 21 years of age \n\nMust be approved by state badging agency to work in cannabis industry \n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Testing, Mobile and Legal jobs that are similar:\n\n $50,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nMundelein, Illinois, United States