Veeva Systems is hiring a Remote Associate Lead Quality Control Link
\nVeeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.\n\n\nAt the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company โ we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.\n\n\nAs a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.\n\n\nJoin us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.\n\n\nThe Role\n\n\nVeeva Linkโs vision is to build connected data applications that improve research and patient outcomes. These data applications give access to high-quality people profiles built by our Base Data team.\n \nAs a Lead for one of our Data Operations teams, you will lead a remote team of 30-50 freelancers who do rule-based Web research across the Link Product family. You will design business processes and drive process improvements as well as technology improvements. You will partner with production teams to identify and eliminate the root causes of quality issues.\n \nYou plan and control these business processes associated with one or more products of Veeva Link and support its execution by removing barriers for your team members. Your primary focus is to improve process efficiency and reduce defects. You help your team of freelancers to improve their performance and grow into larger roles. As a frontline lead and servant leader, you deliver operational metrics associated with your process and results while keeping your team engaged.\n \nTo thrive in your role, you are highly motivated to lead and have a โcan doโ attitude. You are results-oriented, analytical, organized, and socially skilled. You communicate effectively with managers, analysts, and researchers.\n \nThe ideal candidate for this role has a strong interest in people management, a process-oriented mindset, and an excellent work ethic. Whether you work at home or in one of our offices, you enjoy working with autonomy and in an international environment. We have a great remote working culture where people work hard, have fun, and grow.\n\n\n\nWhat You'll Do\n* Lead a team of 30+ data curators\n* Deliver on weekly production targets (quality, throughput, efficiency)\n* Headcount planning, roster management\n* Continuous metric improvement using the lean Six Sigma approach\n* Grow and develop your team\n\n\n\nRequirements\n* Bachelorโs degree in a field related to business, engineering, or life sciences\n* Strong interest in people management\n* Process-oriented mindset\n* Highly conscientious (organized, analytical, โcan doโ attitude)\n* Proficient with Microsoft Excel or Google Sheets\n* Fluent in English\n\n\n\nNice to Have\n* Masterโs degree or above in a field related to business, engineering, or life sciences\n* 1+ years of working experience (including internships) in the pharmaceutical, healthcare, or data industry\n* 1+ years of experience in people management, process management, or remote leadership\n* Proficient with SQL or Python\n\n\n\nPerks & Benefits\n* Personal development budget\n* Fitness reimbursement\n* Life insurance\n* Work Anywhere\n\n\n\n\n\n#RemoteCroatia\n\n\nVeevaโs headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.\n\n\nVeeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Microsoft and Excel jobs that are similar:\n\n
$55,000 — $95,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nCroatia - Zagreb
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