Polygon Technology is hiring a Remote Developer Support Engineer
What is Polygon Labs?\nPolygon Labs develops Ethereum scaling solutions for Polygon protocols. Polygon Labs engages with other ecosystem developers to help make available scalable, affordable, secure and sustainable blockchain infrastructure for Web3. Polygon Labs has initially developed a growing suite of protocols for developers to gain easy access to major scaling solutions, including layer 2s (zero-knowledge rollups and optimistic rollups), sidechains, hybrid chains, app-specific chains, enterprise chains, and data availability protocols. Scaling solutions that Polygon Labs initially developed have seen widespread adoption with tens of thousands of decentralized apps, unique addresses exceeding 225 million, over 1.2 million smart contracts created and 2.56 billion total transactions processed since inception. The existing Polygon network is home for some of the biggest Web3 projects, such as Aave, Uniswap, and OpenSea, and well-known enterprises, including Robinhood, Stripe and Adobe. Polygon Labs is carbon neutral with the goal of leading Web3 in becoming carbon negative.\nKey Job Responsibilities\n\n\n\n* Responsible for investigating and resolving technical issues timely from external or internal communities on blockchain-related inquiries. \n\n* Create automations, Implement tooling, and write scripts to help developers and increase work efficiency. \n\n* Continuously improve content on Polygon technical documentation, blogs and community forum\n\n* Coordinate through the entire flow of incident and release management.\n\n* Work closely on the line between engineering, monitoring, docs, and Business team\n\n* Identify and work on metrics, workflows, opportunities and gaps for improving overall blockchain delivery.\n\n* Very flexible with capability to prioritize multiple tasks and deadlines to facilitate well in a fast-paced, rapidly evolving organization.\n\n* Directly support the community and developers to deploy, test, and maintain blockchain test network and production network environmentsโ features like Bridge features, tooling, Dapps, libraries, etc. \n\n\n\nWhat youโll need - Preferred Qualifications\n\n\n\n* Excellence in communication, coordination and documentation\n\n* Intermediate experience in Python or JavaScript\n\n* Ability to proactively decide and act on ambiguous situations with minimal guidance\n\n* Familiarity with open source and tools involved in DevOps and software development(ex.: github, docker, grafana)\n\n* Basic knowledge of linux and system administration\n\n* Basic knowledge of blockchain concepts (ethereum, L2, rollups, nodes, bridges, txn lifecycle and RPC)\n\n* Background working with mission critical 24/7 systems will be beneficial\n\n* Must have strong capabilities to identify, analyze and resolve problems logically and systematically\n\n* Tech skills: Blockchain, Wallets, Web3.\n\n\n\nNice to have: \n\n\n\n* A mindset for web3 and crypto narrative\n\n* 2+ years of experience in similar roles - e.g. Technical Support\n\n* Attention to detail in every aspect of work\n\n* Interest and eagerness to learn blockchain and zero knowledge proof systems \\n\n* Experience writing smart contracts.\n\n\nPolygon Labs Perks\nThe goal of the Polygon Labs total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan includes, the following benefits:\nRemote first global workforceIndustry leading Medical, Dental and Vision health insurance*Company matching 401k with 3% match*$1,500 Home Office Set Up Allowance (life-time max)$200 Annual Book Allowance Program $75 Monthly internet or phone reimbursementFlexible Time Off1 company wide wellness Friday day off per quarterCompany issued laptopEgg freezing, mental health, and employee wellness benefits\n\n*In certain countries medical, dental and vision is fully covered for employees & their dependents. This is country and plan specific.*401k is for United States employees only\nPolygon Labs is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Polygon Labs is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.\nIf you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.\nCandidate Privacy Policy\nLearn More about Polygon Labs\n\nWebsite | Twitter | Developer Twitter | Telegram | Reddit | Discord | Instagram | Facebook | LinkedIn\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Web3, Crypto, Python, DevOps and Engineer jobs that are similar:\n\n
$65,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nWorldwide
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Polygon Labs is hiring a Remote Developer Support Engineer
\nWhat is Polygon Labs?\n\n\nPolygon Labs develops Ethereum scaling solutions for Polygon protocols. Polygon Labs engages with other ecosystem developers to help make available scalable, affordable, secure and sustainable blockchain infrastructure for Web3. Polygon Labs has initially developed a growing suite of protocols for developers to gain easy access to major scaling solutions, including layer 2s (zero-knowledge rollups and optimistic rollups), sidechains, hybrid chains, app-specific chains, enterprise chains, and data availability protocols. Scaling solutions that Polygon Labs initially developed have seen widespread adoption with tens of thousands of decentralized apps, unique addresses exceeding 225 million, over 1.2 million smart contracts created and 2.56 billion total transactions processed since inception. The existing Polygon network is home for some of the biggest Web3 projects, such as Aave, Uniswap, and OpenSea, and well-known enterprises, including Robinhood, Stripe and Adobe. Polygon Labs is carbon neutral with the goal of leading Web3 in becoming carbon negative.\n\n\n\nKey Job Responsibilities\n* Responsible for investigating and resolving technical issues timely from external or internal communities on blockchain-related inquiries. \n* Create automations, Implement tooling, and write scripts to help developers and increase work efficiency. \n* Continuously improve content on Polygon technical documentation, blogs and community forum\n* Coordinate through the entire flow of incident and release management.\n* Work closely on the line between engineering, monitoring, docs, and Business team\n* Identify and work on metrics, workflows, opportunities and gaps for improving overall blockchain delivery.\n* Very flexible with capability to prioritize multiple tasks and deadlines to facilitate well in a fast-paced, rapidly evolving organization.\n* Directly support the community and developers to deploy, test, and maintain blockchain test network and production network environmentsโ features like Bridge features, tooling, Dapps, libraries, etc. \n\n\n\nWhat youโll need - Preferred Qualifications\n* Excellence in communication, coordination and documentation\n* Intermediate experience in Python or JavaScript\n* Ability to proactively decide and act on ambiguous situations with minimal guidance\n* Familiarity with open source and tools involved in DevOps and software development(ex.: github, docker, grafana)\n* Basic knowledge of linux and system administration\n* Basic knowledge of blockchain concepts (ethereum, L2, rollups, nodes, bridges, txn lifecycle and RPC)\n* Background working with mission critical 24/7 systems will be beneficial\n* Must have strong capabilities to identify, analyze and resolve problems logically and systematically\n* Tech skills: Blockchain, Wallets, Web3.\n\n\n\nNice to have: \n* A mindset for web3 and crypto narrative\n* 2+ years of experience in similar roles - e.g. Technical Support\n* Attention to detail in every aspect of work\n* Interest and eagerness to learn blockchain and zero knowledge proof systems \n* Experience writing smart contracts.\n\n\n\n\n\nPolygon Labs Perks\n\n\nThe goal of the Polygon Labs total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan includes, the following benefits:\n\n\nRemote first global workforce\nIndustry leading Medical, Dental and Vision health insurance*\nCompany matching 401k with 3% match*\n$1,500 Home Office Set Up Allowance (life-time max)\n$200 Annual Book Allowance Program \n$75 Monthly internet or phone reimbursement\nFlexible Time Off\n1 company wide wellness Friday day off per quarter\nCompany issued laptop\nEgg freezing, mental health, and employee wellness benefits\n\n\n\n\n*In certain countries medical, dental and vision is fully covered for employees & their dependents. This is country and plan specific.\n*401k is for United States employees only\n\n\nPolygon Labs is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Polygon Labs is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.\n\n\nIf you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.\n\n\nCandidate Privacy Policy\n\n\nLearn More about Polygon Labs\n\n\nWebsite | Twitter | Developer Twitter | Telegram | Reddit | Discord | Instagram | Facebook | LinkedIn\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Web3, Crypto, Python, DevOps, Engineer and Linux jobs that are similar:\n\n
$75,000 — $122,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRemote
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Polygon Technology is hiring a Remote Developer Support Engineer
What is Polygon Labs?\nPolygon Labs develops Ethereum scaling solutions for Polygon protocols. Polygon Labs engages with other ecosystem developers to help make available scalable, affordable, secure and sustainable blockchain infrastructure for Web3. Polygon Labs has initially developed a growing suite of protocols for developers to gain easy access to major scaling solutions, including layer 2s (zero-knowledge rollups and optimistic rollups), sidechains, hybrid chains, app-specific chains, enterprise chains, and data availability protocols. Scaling solutions that Polygon Labs initially developed have seen widespread adoption with tens of thousands of decentralized apps, unique addresses exceeding 225 million, over 1.2 million smart contracts created and 2.56 billion total transactions processed since inception. The existing Polygon network is home for some of the biggest Web3 projects, such as Aave, Uniswap, and OpenSea, and well-known enterprises, including Robinhood, Stripe and Adobe. Polygon Labs is carbon neutral with the goal of leading Web3 in becoming carbon negative.\nKey Job Responsibilities\n\n\n\n* Responsible for investigating and resolving technical issues timely from external or internal communities on blockchain-related inquiries. \n\n* Create automations, Implement tooling, and write scripts to help developers and increase work efficiency. \n\n* Continuously improve content on Polygon technical documentation, blogs and community forum\n\n* Coordinate through the entire flow of incident and release management.\n\n* Work closely on the line between engineering, monitoring, docs, and Business team\n\n* Identify and work on metrics, workflows, opportunities and gaps for improving overall blockchain delivery.\n\n* Very flexible with capability to prioritize multiple tasks and deadlines to facilitate well in a fast-paced, rapidly evolving organization.\n\n* Directly support the community and developers to deploy, test, and maintain blockchain test network and production network environmentsโ features like Bridge features, tooling, Dapps, libraries, etc. \n\n\n\nWhat youโll need - Preferred Qualifications\n\n\n\n* Excellence in communication, coordination and documentation\n\n* Intermediate experience in Python or JavaScript\n\n* Ability to proactively decide and act on ambiguous situations with minimal guidance\n\n* Familiarity with open source and tools involved in DevOps and software development(ex.: github, docker, grafana)\n\n* Basic knowledge of linux and system administration\n\n* Basic knowledge of blockchain concepts (ethereum, L2, rollups, nodes, bridges, txn lifecycle and RPC)\n\n* Background working with mission critical 24/7 systems will be beneficial\n\n* Must have strong capabilities to identify, analyze and resolve problems logically and systematically\n\n* Tech skills: Blockchain, Wallets, Web3.\n\n\n\nNice to have: \n\n\n\n* A mindset for web3 and crypto narrative\n\n* 2+ years of experience in similar roles - e.g. Technical Support\n\n* Attention to detail in every aspect of work\n\n* Interest and eagerness to learn blockchain and zero knowledge proof systems \\n\n* Experience writing smart contracts.\n\n\nPolygon Labs Perks\nThe goal of the Polygon Labs total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan includes, the following benefits:\nRemote first global workforceIndustry leading Medical, Dental and Vision health insurance*Company matching 401k with 3% match*$1,500 Home Office Set Up Allowance (life-time max)$200 Annual Book Allowance Program $75 Monthly internet or phone reimbursementFlexible Time Off1 company wide wellness Friday day off per quarterCompany issued laptopEgg freezing, mental health, and employee wellness benefits\n\n*In certain countries medical, dental and vision is fully covered for employees & their dependents. This is country and plan specific.*401k is for United States employees only\nPolygon Labs is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Polygon Labs is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.\nIf you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.\nCandidate Privacy Policy\nLearn More about Polygon Labs\n\nWebsite | Twitter | Developer Twitter | Telegram | Reddit | Discord | Instagram | Facebook | LinkedIn\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Web3, Crypto, Python, DevOps, Engineer and Linux jobs that are similar:\n\n
$75,000 — $122,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nWorldwide
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.