\nGRAIL is a healthcare company whose mission is to detect cancer early, when it can be cured. GRAIL is focused on alleviating the global burden of cancer by developing pioneering technology to detect and identify multiple deadly cancer types early. The company is using the power of next-generation sequencing, population-scale clinical studies, and state-of-the-art computer science and data science to enhance the scientific understanding of cancer biology, and to develop its multi-cancer early detection blood test. GRAIL is headquartered in Menlo Park, CA with locations in Washington, D.C., North Carolina, and the United Kingdom. GRAIL, LLC is a wholly-owned subsidiary of Illumina, Inc. (NASDAQ:ILMN). For more information, please visit www.grail.com.\n\n\nThis is a great opportunity to join the growing commercial team at GRAIL, as a Grail Galleri Consultant and work hand in hand with sales leadership to help set go to market sales strategy and launch a revolutionary new technology for MCED (multi-cancer early detection). https://www.galleri.com/\n\n\nThis key client focused position will act with urgency and with passion to deliver best in class new products for early cancer detection. \n\n\nGRAIL, is the first company in the world to bring advanced cancer screening to patients and clinicians - this is a rare opportunity in one's career!\n\n\nThis position is field based covering Southern IL. Ideal candidate will reside in Peoria or Springfield. \n\n\nWe’re building the best team to take on healthcare’s most important challenges. Are you ready to join us?\n\n\n\nResponsibilities\n* Be part of a best in class commercial organization and report directly to our District Manager\n* Prospect and target to identify early adopter and generate interest of the Galleri Test\n* Represent a truly diverse team of professionals to enhance our competitiveness and innovation \n* Be part of a team and collaborate with internal stakeholders to succeed within the “new norm” in our external environment \n* Work with executive sales leadership, as a partner for immediate success\n* Develop and implement a business plan in line with brand strategy to support launch \n* Demonstrate and leverage a deep understanding of the Laboratory Developed Test (LDT) market, competitive landscape and current treatment options, in the effective execution of sales activities and growth \n* Meet or exceed sales goals, maximize promotional budgets, and execute the national sales strategy in accordance with GRAIL standards \n* Identify opportunities in the marketplace, share best practices, and proactively communicate strategies to cross-functional partners and members of the Commercial Team \n* Manage implementation of all promotional activities to support sales and marketing strategies, in accordance with high industry standards and company policies\n* Develop with Medical Affairs key relationships with Key Opinion Leaders \n\n\n\nPreferred Qualifications\n* Bachelor’s Degree or equivalent \n* 6 + years sales experience within pharmaceutical, biotechnology, or lab\n* Documented sales history of success and accolades \n* LDT launch experience, cell free DNA experience preferred \n* Working knowledge of geography  / customer base  / in concierge medicine\n* Understanding of environmental and industry trends, and impact on business  \n* Top performance in field sales and or field sales management\n* An accomplished track record of growing complex organizations and a history of success maintaining key relationships, the ability to drive strategic sales / marketing solutions, execute sales strategy focusing on growth while leveraging relationships into increased market share for GRAIL products \n* Willingness to “roll up your sleeves and build from scratch” \n* Experience working in a startup / high growth environment \n* Ability to articulate passion for the mission \n* Advanced business acumen and granular account acumen management skills\n* Ability to travel as required\n\n\n\n\n\nThe expected, full-time, annual base pay scale for this position is $110,000 to $138,000. Actual base pay will consider skills, experience, and location.\n\n\nBased on the role, colleagues may be eligible to participate in an annual bonus plan tied to company and individual performance, or an incentive plan. We also offer a long-term incentive plan to align company and colleague success over time.\n\n\nIn addition, GRAIL offers a progressive benefit package, including flexible time-off, a 401k with a company match, and alongside our medical, dental, vision plans, carefully selected mindfulness offerings.\n\n\nGRAIL is an Equal Employment Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. We will reasonably accommodate all individuals with disabilities so that they can participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. GRAIL maintains a drug-free workplace. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Travel, Marketing and Sales jobs that are similar:\n\n $80,000 — $125,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nThe Regional People Director will report into the VP, Field HR and will support CLEAR’s field operations within an assigned division. You are the primary People Team leader for a division and will partner broadly across the organization to ensure cohesive and functional people practices and strategies for optimal support of operational teams. The responsibilities of this position include employee relations, disciplinary counseling guidance, wage and hour and legal compliance, salary administration, and the professional development of People Partner(s).\n\n\nWhat you'll do:\n\n\n* Support the creation and execution of CLEAR’s core values and People initiatives. Implementing strategies to support the field team member lifecycle at CLEAR including but not limited to:\n\n\n* Work closely with Regional Operations Leadership to support, coach, and develop CLEAR teams on People policies and procedures. \n\n* Partner with Operations Leadership to develop and administer policies and programs that allow team members to maximize their contributions to the station KPIs\n\n* Act as a consultant to Operations Leadership with Team Member progressive discipline process and provide support on corrective action and investigations to ensure proper procedures and documentation are followed\n\n* Partner with legal to review and approve terminations and assess risk associated with investigations; exercise care that reasons are well documented per company policy and are not arbitrary or discriminatory\n\n* Compliance oversight at all assigned locations regarding employment practices including recruiting and selection process, worker’s compensation, I-9 reporting, Team Member record keeping, EEOC compliance & reporting\n\n* Analyze location turnover and partner with Operations Leadership on retention programs\n\n* Coach and partner with Operations Leadership to effectively execute activities to foster and increase employee engagement and feedback\n\n* Conduct exit and stay interviews with Managers; share feedback and trends with Operations Leadership\n\n* Support open enrollment, life events and ongoing benefits questions as needed\n\n\n\n\n\n* Create and execute all field recruiting strategies to support the strategic hiring needs of all CLEAR locations including but not limited to:\n\n\n* Consult with Operations Leadership on recruiting, internal mobility, succession planning, building teams, identifying talent gaps and making plans for future growth\n\n* Develop Manager skills in recruiting by providing tools, training and direction to support proactive recruiting\n\n\n\n\n\n* Provide insights on business trends, barriers and opportunities that may impact the business\n\n\n\n\nWhat you're great at:\n\n\n* Bachelor's degree in Human Resources or related field or equivalent training and experience\n\n* 5+ years of experience in Human Resources. Generalist and/or HRBP experience in the hospitality or retail industry is preferred\n\n* Proficiency, knowledge, and experience in all HR processes: selection & employment (sourcing strategies, interviewing skills, Employment laws, college recruiting, on-boarding), employee relations, compensation, benefits administration, workers compensation, and talent management\n\n* Working knowledge of federal and state laws and regulations\n\n* Broad knowledge and experience in California employment law, compensation, organizational planning, organization development, team relations and safety. \n\n* Strong planning and project management skills and ability to apply these skills in effective working partnerships across organizational lines\n\n* Experience in coaching and providing training for business partners and managers\n\n* Excellent interpersonal skills, including leadership, influencing, and relationship-building across functions\n\n* Experience with HR systems (ATS, HRIS, Performance Management)\n\n* Excellent oral/written communication skills, including group facilitation and presentation skills\n\n* Location based in Los Angeles, Seattle, San Francisco, Denver, Las Vegas or Phoenix; ability to travel as needed\n\n\n\n\nHow You'll be Rewarded:\n\nAt CLEAR we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members who are motivated by our mission of making experiences safer and easier. Our hybrid work environment provides flexibility. In our offices, you’ll enjoy benefits like meals and snacks. We invest in your well-being and learning & development with our stipend and reimbursement programs. \n\nWe offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility and adoption/surrogacy support), flexible time off, free OneMedical memberships for you and your dependents, and a 401(k) retirement plan with employer match. The base salary range for this role is $120,000 - $145,000, depending on levels of skills and experience.\n\nThe base salary range represents the low and high end of CLEAR’s salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units\n\nAbout CLEAR\n\nHave you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 19+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.\n\nCLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.\n\n#LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Travel, Legal and Non Tech jobs that are similar:\n\n $60,000 — $180,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLos Angeles, California, United States

\nGRAIL is a healthcare company whose mission is to detect cancer early, when it can be cured. GRAIL is focused on alleviating the global burden of cancer by developing pioneering technology to detect and identify multiple deadly cancer types early. The company is using the power of next-generation sequencing, population-scale clinical studies, and state-of-the-art computer science and data science to enhance the scientific understanding of cancer biology, and to develop its multi-cancer early detection blood test. GRAIL is headquartered in Menlo Park, CA with locations in Washington, D.C., North Carolina, and the United Kingdom. GRAIL, LLC is a wholly-owned subsidiary of Illumina, Inc. (NASDAQ:ILMN). For more information, please visit www.grail.com.\n\n\nThis is a great opportunity to join the growing commercial team at GRAIL, as a Grail Galleri Consultant and work hand in hand with sales leadership to help set go to market sales strategy and launch a revolutionary new technology for MCED (multi-cancer early detection). https://www.galleri.com/\n\n\nThis key client focused position will act with urgency and with passion to deliver best in class new products for early cancer detection. \n\n\nGRAIL, is the first company in the world to bring advanced cancer screening to patients and clinicians - this is a rare opportunity in one's career!\n\n\nThis position is field based in Birmingham, AL \n\n\nWe’re building the best team to take on healthcare’s most important challenges. Are you ready to join us?\n\n\n\nResponsibilities\n* Be part of a best in class commercial organization and report directly to our District Manager\n* Prospect and target to identify early adopter and generate interest of the Galleri Test\n* Represent a truly diverse team of professionals to enhance our competitiveness and innovation \n* Be part of a team and collaborate with internal stakeholders to succeed within the “new norm” in our external environment \n* Work with executive sales leadership, as a partner for immediate success\n* Develop and implement a business plan in line with brand strategy to support launch \n* Demonstrate and leverage a deep understanding of the Laboratory Developed Test (LDT) market, competitive landscape and current treatment options, in the effective execution of sales activities and growth \n* Meet or exceed sales goals, maximize promotional budgets, and execute the national sales strategy in accordance with GRAIL standards \n* Identify opportunities in the marketplace, share best practices, and proactively communicate strategies to cross-functional partners and members of the Commercial Team \n* Manage implementation of all promotional activities to support sales and marketing strategies, in accordance with high industry standards and company policies\n* Develop with Medical Affairs key relationships with Key Opinion Leaders \n\n\n\nPreferred Quaklifications\n* Bachelor’s Degree or equivalent \n* 6 + years sales experience within pharmaceutical, biotechnology, or lab\n* Documented sales history of success and accolades \n* LDT launch experience, cell free DNA experience preferred \n* Working knowledge of geography  / customer base  / in concierge medicine\n* Understanding of environmental and industry trends, and impact on business  \n* Top performance in field sales and or field sales management\n* An accomplished track record of growing complex organizations and a history of success maintaining key relationships, the ability to drive strategic sales / marketing solutions, execute sales strategy focusing on growth while leveraging relationships into increased market share for GRAIL products \n* Willingness to “roll up your sleeves and build from scratch” \n* Experience working in a startup / high growth environment \n* Ability to articulate passion for the mission \n* Advanced business acumen and granular account acumen management skills\n* Ability to travel as required\n\n\n\n\n\nThe expected, full-time, annual base pay scale for this position is $110,000 to $138,000. Actual base pay will consider skills, experience, and location.\n\n\nBased on the role, colleagues may be eligible to participate in an annual bonus plan tied to company and individual performance, or an incentive plan. We also offer a long-term incentive plan to align company and colleague success over time.\n\n\nIn addition, GRAIL offers a progressive benefit package, including flexible time-off, a 401k with a company match, and alongside our medical, dental, vision plans, carefully selected mindfulness offerings.\n\n\nGRAIL is an Equal Employment Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. We will reasonably accommodate all individuals with disabilities so that they can participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. GRAIL maintains a drug-free workplace. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Travel, Marketing and Sales jobs that are similar:\n\n $85,000 — $150,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote - USA

\nGRAIL is a healthcare company whose mission is to detect cancer early, when it can be cured. GRAIL is focused on alleviating the global burden of cancer by developing pioneering technology to detect and identify multiple deadly cancer types early. The company is using the power of next-generation sequencing, population-scale clinical studies, and state-of-the-art computer science and data science to enhance the scientific understanding of cancer biology, and to develop its multi-cancer early detection blood test. GRAIL is headquartered in Menlo Park, CA with locations in Washington, D.C., North Carolina, and the United Kingdom. GRAIL, LLC is a wholly-owned subsidiary of Illumina, Inc. (NASDAQ:ILMN). For more information, please visit www.grail.com.\n\n\nThis is a great opportunity to join the growing commercial team at GRAIL, as a Grail Galleri Consultant and work hand in hand with sales leadership to help set go to market sales strategy and launch a revolutionary new technology for MCED (multi-cancer early detection). https://www.galleri.com/\n\n\nThis key client focused position will act with urgency and with passion to deliver best in class new products for early cancer detection. \n\n\nGRAIL, is the first company in the world to bring advanced cancer screening to patients and clinicians - this is a rare opportunity in one's career!\n\n\nThis position is field based in Columbus,Ohio.\n\n\nWe’re building the best team to take on healthcare’s most important challenges. Are you ready to join us?\n\n\n\nResponsibilities \n* Be part of a best in class commercial organization and report directly to our District Manager\n* Prospect and target to identify early adopter and generate interest of the Galleri Test\n* Represent a truly diverse team of professionals to enhance our competitiveness and innovation \n* Be part of a team and collaborate with internal stakeholders to succeed within the “new norm” in our external environment \n* Work with executive sales leadership, as a partner for immediate success\n* Develop and implement a business plan in line with brand strategy to support launch \n* Demonstrate and leverage a deep understanding of the Laboratory Developed Test (LDT) market, competitive landscape and current treatment options, in the effective execution of sales activities and growth \n* Meet or exceed sales goals, maximize promotional budgets, and execute the national sales strategy in accordance with GRAIL standards \n* Identify opportunities in the marketplace, share best practices, and proactively communicate strategies to cross-functional partners and members of the Commercial Team \n* Manage implementation of all promotional activities to support sales and marketing strategies, in accordance with high industry standards and company policies\n* Develop with Medical Affairs key relationships with Key Opinion Leaders \n\n\n\nPreferred Qualifications \n* Bachelor’s Degree or equivalent required\n* Ideal candidate will have 6+ years sales experience within pharmaceutical, biotechnology, or lab\n* Working experience with Health Systems that include implementation and pull through success\n* Documented sales history of success and accolades \n* LDT launch experience, cell free DNA experience preferred \n* Working knowledge of geography  / customer base  / in concierge medicine\n* Understanding of environmental and industry trends, and impact on business  \n* Top performance in field sales and or field sales management\n* An accomplished track record of growing complex organizations and a history of success maintaining key relationships, the ability to drive strategic sales / marketing solutions, execute sales strategy focusing on growth while leveraging relationships into increased market share for GRAIL products \n* Willingness to “roll up your sleeves and build from scratch” \n* Experience working in a startup / high growth environment \n* Ability to articulate passion for the mission \n* Advanced business acumen and granular account acumen management skills\n* Ability to travel as required\n\n\n\n\n\nThe expected, full-time, annual base pay scale for this position is $110,000 to $138,000. Actual base pay will consider skills, experience, and location.\n\n\nBased on the role, colleagues may be eligible to participate in an annual bonus plan tied to company and individual performance, or an incentive plan. We also offer a long-term incentive plan to align company and colleague success over time.\n\n\nIn addition, GRAIL offers a progressive benefit package, including flexible time-off, a 401k with a company match, and alongside our medical, dental, vision plans, carefully selected mindfulness offerings.\n\n\nGRAIL is an Equal Employment Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. We will reasonably accommodate all individuals with disabilities so that they can participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. GRAIL maintains a drug-free workplace. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Marketing and Sales jobs that are similar:\n\n $67,500 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nColumbus, Ohio

\nReporting to the Sr. Director of Clinical Customer Success and in collaboration with Customer Success, Sales and Clinical Leadership teams, the Strategic Clinical Advisor is an expert consultant responsible for the strategic design and delivery of best in class workforce clinical programs and initiatives for some of the world’s more forward thinking employers.\n\nWhat you’ll be doing: \n\n\n* Maintain a personal book of business of customers, including some of the world’s largest and most influential companies while serving as a clinical lead and behavioral health subject matter expert\n\n* Ad-hoc project work based on customer demand and market needs\n\n* Collaborate with Customer Success teams and cross-function executive leadership to find creative solutions for customers\n\n* Fierce advocate for and amplify the voice of Spring’s customers and members\n\n* Represent Spring in customer-facing events such as seminars, conferences, trainings, webinars, and media appearances\n\n* KPIs will include metrics on customer retention, expansion and satisfaction\n\n\n\n \n\nWhat we expect from you:\n\n\n* Actively licensed, at least master’s level mental health clinician (ex. LCSW, LMFT, PsyD, LCPC etc)\n\n* Significant experience with employee benefit programs/health plans/benefits consulting\n\n* Experience (3 years +)  in organizational-level mental health and wellness interventions/programs\n\n* Proven track record of building and delivering strategic programs, and evolving those programs over time with minimal direction\n\n* Deep subject matter expertise in Mental Health and EAP programs\n\n* Deep subject matter expertise in MHPAEA, ERISA, and other relevant healthcare regulations/requirements\n\n* Excitement about working in a rapidly changing organization\n\n* Excellent communication/collaboration skills\n\n* Excellent presentation skills\n\n* Willingness to travel up to 25%\n\n\n\n \nThe target salary range for this position is $132,000 - $165,000, and is part of a competitive total rewards package including stock options, benefits, and incentive pay for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.\n\nDon’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!\n\nReady to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our Values\nHypergrowth meets impact\n\nWhat to expect working here:\n\n\n* You will be held accountable to an exceptionally high bar and impact\n\n* This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact\n\n* You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you\n\n* You will create processes & products that have never existed before\n\n* You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be\n\n* Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows\n\n\n\n\nAnd…\n\n\n* You get to be surrounded by some of the brightest minds in the field  \n\n* You get to learn and grow at an extremely accelerated pace\n\n* You will experience transparency, integrity, &  humility from leadership \n\n* You will be empowered to constantly challenge the status quo\n\n* You get the space to experiment & innovate\n\n* You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly\n\n* You will become more resourceful and resilient\n\n* You get to be part of a winning team that opens doors in the future\n\n\n\nBenefits provided by Spring Health:\n\nYour Total Health:\n\n\n* Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available\n\n* Numerous yearly no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents\n\n* 10 allocated sick days per year\n\n* Flexible paid time off in addition to 12 paid holidays throughout the year\n\n* Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.\n\n* Sabbatical Leave: When you’re a Team Member at Spring Health and hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave. \n\n\n\n\nYou And Your family:\n\n\n* 4-4.5 months of fully paid parental leave\n\n* Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.\n\n* Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses\n\n\n\n\nSupporting you financially through:\n\n\n* Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.\n\n* On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!\n\n* Employer sponsored 401(k) match of up to 2% after 90 days of employment\n\n\n\n\nCreating a culture you can thrive in:\n\n\n* Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices\n\n* Focus Fridays: no meetings, no distractions, just time for you to get work done.\n\n* Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.\n\n* Up to $1,000 Professional Development Reimbursement per calendar year.\n\n* $200 per year donation matching to support your favorite causes\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design and Sales jobs that are similar:\n\n $50,000 — $97,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States

\nHello there! Thanks for dropping by 👋\n\nAre you actively on the lookout for a fresh career opportunity, or perhaps you're just exploring what's out there? Well, you've landed in the right spot!\n\nLightspeed is seeking a full-time energetic and driven Field Implementation Consultant to join the Hospitality Professional Services team. As a part of the team, your contribution will have a direct impact on our largest and most complex customers’ quest to enter the cloud era.  \n\nThe Hospitality Professional Services team is responsible for Lightspeed’s premium customers: from pre-sale to post-sale, the team ensures these customers feel confident in their investment in Lightspeed. Composed of select, top-performing members from our sales, onboarding, support and customer success teams, the Hospitality Pro Services team is in charge of implementing and supporting Lightspeed throughout their customer journey. Join our elite team and work with our largest and most complex customers at the highest level of support.\n\nPlease note, there is a component of this role that requires travel to other regions. You are required to possess a valid passport and Canadian driver's license. \n\nWhat you’ll be responsible for: \n\n\n* Acting as the implementation’s technical main point of contact for our customers. \n\n* Delivering remote and onsite implementation & technical support services to customers who purchased a field package.\n\n* Providing best-practice guides for network set-up and validate any existing network infrastructure to ensure a successful POS installation. \n\n* Working closely and coordinating with our installation partners to assist with hardware installations, both remotely and on site.\n\n* Assisting with implementing integrations (Property Management Systems, etc.). \n\n* Coordinate with our Partnerships and Integrations teams for custom requests.\n\n* Developing a deep understanding of the typical business challenges Lightspeed’s premium customers may face and take the initiative to liaise with our company’s Product and Development teams to help improve the customer experience. \n\n* Using consistent troubleshooting techniques to quickly and efficiently identify the source of customer issues and provide a prompt and appropriate solution.\n\n* Documenting and tracking customer issues and resolutions. \n\n* Participating in the creation and maintenance of troubleshooting, testing procedures and documentation for the technical support staff as well as documenting software defects for review and corrective action. \n\n* Working closely with other Field Implementation Specialists, Consultants, Support Specialists as well as the Manager and Team Lead to best handle day-to-day situations to better customer experiences.\n\n* Providing in-person implementation & support to our premium customers across all of NOAM.\n\n\n\n\nWhat you’ll be bringing to the team: \n\n\n* Tech-savviness and a genuine interest in technology advancements, especially as it pertains to hardware and software.\n\n* Intermediate knowledge of network infrastructures in a business environment.\n\n* 3+ years of customer service experience in a technical support role.\n\n* Strong verbal and written communication skills in both English and French language \n\n* Polished presentation with impeccable people skills: ability to work with C-Level executives in person. \n\n* Ability to handle multiple implementation projects at various phases in their customer journey. \n\n* Ability to convey a customer-focused attitude.\n\n* Proven troubleshooting skills.\n\n* Ability to manage technical escalations of at-risk accounts and identify opportunities for growth.\n\n* Flexibility in your schedule to work: travel expected up to 60% of the time.  \n\n\n\n\nEven better if you have, but not necessary: \n\n\n* Hospitality industry experience (hotels and/or restaurants).\n\n* Technical background and experience in POS, SaaS, networking and/or software.\n\n* Understands the sales cycle and customer journey in a SaaS environment.\n\n\n\n\nWho you are: \n\n\n* Ability to thrive in a fast-moving team with high standards and firm deadlines. \n\n* Self-starter who also works well in a team environment.\n\n* Excellent judgment and an ability to de-escalate situations quickly and efficiently.\n\n* Resourceful with a demonstrated ability to anticipate change and proactively. adjust priorities and strategies accordingly.\n\n* Comfortable simultaneously managing multiple customers who are at different points on the customer journey.\n\n* Ability to cultivate strong relationships with enterprise and VIP customers.\n\n* Entrepreneurial spirit with a keen sense of initiative and a desire for professional development.\n\n\n\n\nWe know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and let’s have a chat!\n\nWhat’s in it for you?\n\nCome live the Lightspeed experience...\n\n\n* Lots of autonomy, flexible work culture and the option of fully remote work\n\n* Genuine career opportunities in a company that’s creating new jobs every day\n\n* Opportunity to make a difference; help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback\n\n* Work in a team big enough for growth but lean enough to make a real impact\n\n* Development of very high traffic products, used at the global scale\n\n* Opportunities to learn and expand your skill set\n\n* Become a valued part of the diverse and inclusive Lightspeed family\n\n\n\n\n… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:\n\n\n* Lightspeed equity scheme (we are all owners)\n\n* Flexible paid time off policy\n\n* Extended Healthcare benefits\n\n* Health and wellness benefit of $500 per year\n\n* Paid leave and assistance for new parents\n\n* Mental health online platform and counseling & coaching services\n\n* Volunteer day\n\n\n\n#LI-DS1 \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Testing, Cloud and Sales jobs that are similar:\n\n $55,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario, Canada