Figment is hiring a Remote Customer Success Manager Japan
\n\nFigment is the worldโs leading provider of blockchain infrastructure. We provide the most comprehensive staking solution for our over 200+ institutional clients including exchanges, wallets, foundations, custodians, and large token holders to earn rewards on their crypto assets. These clients rely on Figmentโs institutional staking service including rewards optimization, rapid API development, rewards reporting, partner integrations, governance, and slashing protection. Figment is backed by industry experts, financial institutions and our global team across twenty three countries. This all leads to our mission to support the adoption, growth and long term success of the Web3 ecosystem.\n\nWe are a growth stage technology company โ looking for people who are builders and doers. People who are comfortable plotting their course through ambiguity and uncertainty to drive impact and who are excited to work in new ways and empower a generative company culture.\n\nAbout the Role\n\nIn the role of Customer Success Manager at Figment, you will serve as the primary contact for some of our most significant clients in Japan. Your role will be pivotal in delivering an exceptional onboarding experience. Your responsibilities include strengthening customer relationships, overseeing customer staking and onboarding processes, introducing new products to explore upsell opportunities, and gathering product feedback to uncover product growth\n\nResponsibilities\n\n\n* Provide onboarding, account management and support for customers post sale, throughout the implementation and staking lifecycle\n\n* Manage all all inbound customer requests from your book of customers\n\n* Identify, track and resolve customer pain points and queries and build scalable solutions to solve for these\n\n* Drive customer satisfaction practices to increase retention and drive upsell opportunities\n\n* Advocate for customer needs within the organization, working closely with product development sales and support teams\n\n* Provide expert guidance to clients on the best utilization of our solutions to meet their specific needs\n\n* Identify opportunities for account expansion and collaborate with the sales team to drive upsell initiatives\n\n* Keep customers informed about product updates, new features, and industry best practices\n\n* Support local APAC Lead with operational workflows, including partner engagement, client relationship management, creating presentation materials, assisting in marketing & events coordination and other administrative activities\n\n\n\n\nQualifications\n\n\n* Minimum of 3-5 years of relevant experience in a customer success management role, or a customer success position within the blockchain industry\n\n* Experience in working with senior stakeholders at organizations\n\n* Excellent cross functional communication and interpersonal skills\n\n* Strong problem solving and analytical skills\n\n* Deep familiarity with cryptocurrency products, blockchain technology and ideally protocol staking\n\n* Fluency in English and Japanese required\n\n* Experience in managing customer information and communication in Salesforce, JIRA and Intercom\n\n\n\n\n\nSee here for Figment's Privacy Policy.\n\n\n\n\nFigment is a remote-first company operating with a global footprint across 23 countries. Are you interested in helping us build the future of digital assets?\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Web3, Crypto, API, Senior, Marketing and Sales jobs that are similar:\n\n
$65,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nWorldwide
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Figment is hiring a Remote Growth Marketing Manager
\n\nFigment is the worldโs leading provider of blockchain infrastructure. We provide the most comprehensive staking solution for our over 200+ institutional clients including exchanges, wallets, foundations, custodians, and large token holders to earn rewards on their crypto assets. These clients rely on Figmentโs institutional staking service including rewards optimization, rapid API development, rewards reporting, partner integrations, governance, and slashing protection. Figment is backed by industry experts, financial institutions and our global team across twenty three countries. This all leads to our mission to support the adoption, growth and long term success of the Web3 ecosystem.\n\nWe are a growth stage technology company โ looking for people who are builders and doers. People who are comfortable plotting their course through ambiguity and uncertainty to drive impact and who are excited to work in new ways and empower a generative company culture.\n\nAbout the Role\n\nAre you a performance marketing pro with hands-on experience in advertising analytics and fintech? Figment is looking for someone like you to drive our growth. If you're passionate about data-driven strategies, persuasive ad copy, and optimizing funnels, let's talk.\n\nResponsibilities\n\n\n* Researching and analyzing the latest developments and trends in the industry.\n\n* Manage and execute the companyโs customer acquisition and retention goals with a focus on building and managing our marketing funnel through targeted paid media, affiliate marketing, SEM, and more.\n\n* Manage the platform marketing lifecycle customer journey for the various market segments and partner with Product marketing to drive further product adoption.ย ย \n\n* Develop a demand generation strategy utilizing content marketing, organic growth strategies, partner marketing, and paid acquisition.\n\n* Plan and coordinate various performance marketing campaigns, including product marketing campaigns, direct response ads, and remarketing across paid search, social and targeted display networks, working closely with external performance media buying agencies and/or contractors.\nProviding regular monthly and quarterly performance reports around our growth and performance marketing by leveraging marketing attribution and measurement platforms.\n\n* Build new marketing levers from the ground up, rapidly operationalizing top performers into evergreen programs.\n\n* Collect and analyze campaign data to identify trends, performance metrics, and areas for optimization.\n\n* Promoting and representing Figment in a positive manner.\n\n* Identifying and collaborating with potential partners and influencers in the industry.\n\n* Test, experiment, identify, and diversify the channel mix in a way that will maximize payback. Determine channel market fit.ย \n\n* Upholding Figmentโs values and mission in all interactions with the community and beyond.\n\n\n\n\nQualifications\n\n\n* 3+ years of content marketing experience (1 year in crypto a PLUS) with a focus on paid search and digital channels.\n\n* Hands-on experience with performance marketing, advertising analytics, and reporting.\n\n* Experience with an in-house tech company, preferably a startup environment or a digital marketing agency working with brands in financial services or fintech space.\n\n* A strong understanding of how to write ads with a persuasive and conversion-oriented copy for digital media channels, including web, email, social media, online communities, short-form video, display, and more.\n\n* Experience analyzing customer data and product usage patterns to identify opportunities for growth. Use metrics across stages such as acquisition, activation, retention, and referral to track the effectiveness of your marketing efforts and make informed decisions.\n\n* Paid campaign management - owning and optimizing our marketing funnel, enhancing landing pages, maximizing conversion rates, and revenue potential.\n\n* Acquisition expertise, strong knowledge and experience in growth marketing, paid acquisition, and partner marketing.ย \n\n* Strong project management and collaboration skills, with the ability to work effectively in a cross-functional and remote global team environment.ย \n\n* Ability to synthesize diverse data and insights into a clear growth plan and comfortable with experimentation and testing new campaign ideas.ย \n\n* Strong communication skills - you can communicate effectively both inside the business, at any level, and outside the business with stakeholders like partners and clients.ย \n\n* Great attention to detail - you know that polish matters, and you execute everything you do through that lens.ย \n\n* Robust work ethic - youโre highly motivated, proactive, and able to work independently or as part of a team to meet tight deadlines.ย \n\n* Growth mindset - you believe that challenges are opportunities, and you donโt shy away from them.ย \n\n\n\n\nNice to Have\n\n\n* Proficient with Marketing automation tools, Figma, Notion, Pardot, Beepro.\n\n\n\n\n\nOne of Figmentโs core principles is โMaking the Invisible Visibleโ - ensuring transparency and information sharing in all communication. Figment is committed to transparency regarding pay, benefits, and other compensation types for all internal roles as well as all roles being hired for.\n\nBase Salary: The US base salary range for this position is USD $80,000- $135,000. The CAD base salary range for this position is CAD $80,000- $135,000.This range reflects base salary only, and does not include additional compensation or benefits. For candidates in other countries, the pay range will be disclosed upon your first interview with Figment (being a globally remote company, the list of salary ranges would simply be too long to note here!). The range displayed reflects the minimum and maximum range for a new hire across all of the US. A candidateโs specific pay within the range will be determined by various factors including job-related skills, relevant education, and training.\n\nBenefits: All employees of Figment receive the following competitive benefits. For candidates beyond Canada and the US, benefits will be outlined during your first interview with Figment.\n\n\n* 100% remote-first environment, with co-working spaces in our employee โhubsโ across the globe for those who enjoy a hybrid model\n\n* 4 weeks of PTO that kick in day one, with an additional 1 week of flex days\n\n* Extended company-paid health benefits that kick in day one\n\n* Best in class parental leave and flexible arrangementsย \n\n* A home office stipend to create a space that you enjoy working in\n\n* Monthly Wifi reimbursement\n\n* A yearly Learning & Development budget\n\n* 401K (US) or RRSP match (Canada)\n\n* Stock Options in the company\n\n* Competitive bonus (based on company performance) that is distributed quarterly - we believe that the companyโs success should be shared with our employees often\n\n\n* For roles listed within the Sales Department, there is instead a competitive commissions structure which will be outlined during your first interview with Figment\n\n\n\n\n\n* Annual onsite company gatherings and retreats to inspire team bonding, collaboration, and fun!\n\n* A culture of honesty, professionalism and risk taking in a high-growth environment\n\n\n\n\n\nSee here for Figment's Privacy Policy and California Employee Privacy Policy.\n\n\nFigment is a remote-first company operating with a global footprint across 23 countries. Are you interested in helping us build the future of digital assets?\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Web3, Crypto, Testing, API, Marketing and Sales jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nWorldwide
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
This job post is closed and the position is probably filled. Please do not apply. Work for Figment and want to re-open this job? Use the edit link in the email when you posted the job!
๐ค Closed by robot after apply link errored w/ code 403 4 months ago
\n\nFigment is the worldโs leading provider of blockchain infrastructure. We provide the most comprehensive staking solution for our over 200+ institutional clients including exchanges, wallets, foundations, custodians, and large token holders to earn rewards on their crypto assets. These clients rely on Figmentโs institutional staking service including rewards optimization, rapid API development, rewards reporting, partner integrations, governance, and slashing protection. Figment is backed by industry experts, financial institutions and our global team across twenty three countries. This all leads to our mission to support the adoption, growth and long term success of the Web3 ecosystem.\n\nWe are a growth stage technology company โ looking for people who are builders and doers. People who are comfortable plotting their course through ambiguity and uncertainty to drive impact and who are excited to work in new ways and empower a generative company culture.\n\nAbout the Role\n\nAre you a seasoned content marketing expert with a flair for digital channels and SEO optimization? Figment is looking for someone like you to join our team. Your responsibilities will encompass creating engaging content, producing campaign copy, and staying ahead of industry trends. If you have a knack for clear communication, excellent writing skills, and a strong work ethic, we want to hear from you. \n\nResponsibilities\n\n\n* Researching and analyzing the latest developments and trends in the industry. \n\n* Creating engaging and informative content related to digital assets, blockchain infrastructure, and the digital asset ecosystem.\n\n* Producing campaign copy, social media posts, video scripts, and other digital media.\n\n* Communicating complex concepts in an easy-to-understand manner for a variety of audiences.\n\n* Help with writing persuasive copy to serve a variety of growth marketing initiatives, including product launches, web landing pages, digital ads, customer lifecycle and email communications, and more.\n\n* Staying up-to-date with the latest news and trends in the cryptocurrency industry.\n\n* Promoting and representing Figment in a positive manner.\n\n* Building relationships with the community and engaging in meaningful discussions about Figment.\n\n* Educating the community on Figmentโs products, features, and benefits.\n\n* Identifying and collaborating with potential partners and influencers in the industry.\n\n* Generating interest and awareness through digital marketing channels. \n\n* Upholding Figmentโs values and mission in all interactions with the community and beyond.\n\n* Work closely with Product Marketing to develop customer-centric content to enable new product/partnership launches.\n\n\n\n\nQualifications\n\n\n* Wordpress - blog publishing (Elementor experience a big plus). \n\n* SEO - optimizing articles and websites overall for keyword ranking. \n\n* SEM - work with our agency partners to best optimize our paid search activities and bring additional SEM opportunities. \n\n* Content Marketing - once we have an amazing piece of content, find interesting and effective distribution methods to get not only more eyeballs, but qualified eyeballs on our pieces.\n\n* 5+ years of content marketing experience (1-2 years in crypto) with a focus on SEO and digital channels. \n\n* Demonstrated success in developing and executing content strategies that drive engagement, lead generation, and SEO performance. \n\n* Excellent writing, editing, and proofreading skills, with the ability to adapt tone and style to different audiences and channels. \n\n* Strong project management and collaboration skills, with the ability to work effectively in a cross-functional and remote global team environment. \n\n* Familiarity with content management systems, SEO tools, and analytics platforms. \n\n* Strong communication skills - you can communicate effectively both inside the business, at any level, and outside the business with stakeholders like partners and clients. \n\n* Great attention to detail - you know that polish matters, and you execute everything you do through that lens. \n\n* Robust work ethic - youโre highly motivated, proactive, and able to work independently or as part of a team to meet tight deadlines. \n\n* Growth mindset - you believe that challenges are opportunities, and you donโt shy away from them. \n\n\n\n\nNice to Have\n\n\n* Proficient with Marketing automation tools, Figma, Notion.\n\n\n\n\n\nOne of Figmentโs core principles is โMaking the Invisible Visibleโ - ensuring transparency and information sharing in all communication. Figment is committed to transparency regarding pay, benefits, and other compensation types for all internal roles as well as all roles being hired for.\n\nBase Salary: The US base salary range for this position is USD $110,000 - $160,000. The CAD base salary range for this position is CAD $110,000 - $160,000.This range reflects base salary only, and does not include additional compensation or benefits. For candidates in other countries, the pay range will be disclosed upon your first interview with Figment (being a globally remote company, the list of salary ranges would simply be too long to note here!). The range displayed reflects the minimum and maximum range for a new hire across all of the US. A candidateโs specific pay within the range will be determined by various factors including job-related skills, relevant education, and training.\n\nBenefits: All employees of Figment receive the following competitive benefits. For candidates beyond Canada and the US, benefits will be outlined during your first interview with Figment.\n\n\n* 100% remote-first environment, with co-working spaces in our employee โhubsโ across the globe for those who enjoy a hybrid model\n\n* 4 weeks of PTO that kick in day one, with an additional 1 week of flex days\n\n* Extended company-paid health benefits that kick in day one\n\n* Best in class parental leave and flexible arrangements \n\n* A home office stipend to create a space that you enjoy working in\n\n* Monthly Wifi reimbursement\n\n* A yearly Learning & Development budget\n\n* 401K (US) or RRSP match (Canada)\n\n* Stock Options in the company\n\n* Competitive bonus (based on company performance) that is distributed quarterly - we believe that the companyโs success should be shared with our employees often\n\n\n* For roles listed within the Sales Department, there is instead a competitive commissions structure which will be outlined during your first interview with Figment\n\n\n\n\n\n* Annual onsite company gatherings and retreats to inspire team bonding, collaboration, and fun!\n\n* A culture of honesty, professionalism and risk taking in a high-growth environment\n\n\n\n\n\nSee here for Figment's Privacy Policy and California Employee Privacy Policy.\n\n\nFigment is a remote-first company operating with a global footprint across 23 countries. Are you interested in helping us build the future of digital assets?\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Web3, Crypto, Video, SEO, API, Marketing and Sales jobs that are similar:\n\n
$55,000 — $100,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nWorldwide
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Figment and want to re-open this job? Use the edit link in the email when you posted the job!
๐ค Closed by robot after apply link errored w/ code 403 5 months ago
\n\nFigment is the worldโs leading provider of blockchain infrastructure. We provide the most comprehensive staking solution for our over 200+ institutional clients including exchanges, wallets, foundations, custodians, and large token holders to earn rewards on their crypto assets. These clients rely on Figmentโs institutional staking service including rewards optimization, rapid API development, rewards reporting, partner integrations, governance, and slashing protection. Figment is backed by industry experts, financial institutions and our global team across twenty three countries. This all leads to our mission to support the adoption, growth and long term success of the Web3 ecosystem.\n\nWe are a growth stage technology company โ looking for people who are builders and doers. People who are comfortable plotting their course through ambiguity and uncertainty to drive impact and who are excited to work in new ways and empower a generative company culture.\n\nAbout the Role\n\nIn the role of Customer Success Manager at Figment, you will serve as the primary contact for some of our most significant APAC clients. Your role will be pivotal in delivering an exceptional onboarding experience. Your responsibilities include strengthening customer relationships, overseeing customer staking and onboarding processes, introducing new products to explore upsell opportunities, and gathering product feedback to uncover product growth\n\nResponsibilities\n\n\n* Provide onboarding, account management and support for customers post sale, throughout the implementation and staking lifecycle\n\n* Manage all all inbound customer requests from your book of customers\n\n* Identify, track and resolve customer pain points and queries and build scalable solutions to solve for these\n\n* Drive customer satisfaction practices to increase retention and drive upsell opportunities\n\n* Advocate for customer needs within the organization, working closely with product development sales and support teams\n\n* Provide expert guidance to clients on the best utilization of our solutions to meet their specific needs\n\n* Identify opportunities for account expansion and collaborate with the sales team to drive upsell initiatives\n\n* Keep customers informed about product updates, new features, and industry best practices\n\n* Support local APAC Lead with operational workflows, including partner engagement, client relationship management, creating presentation materials, assisting in marketing & events coordination and other administrative activities\n\n\n\n\nQualifications\n\n\n* Minimum of 3-5 years of relevant experience in a senior account management role, or a customer success position within the blockchain industry\n\n* Experience in working with senior stakeholders at organizations\n\n* Excellent cross functional communication and interpersonal skills\n\n* Strong problem solving and analytical skills\n\n* Deep familiarity with cryptocurrency products, blockchain technology and ideally protocol staking\n\n* Additional languages preferred (Japanese, Korean and/or Indonesian)\n\n* Experience in managing customer information and communication in Salesforce, JIRA and Intercom\n\n\n\n\n\nSee here for Figment's Privacy Policy.\n\n\n \n\n\nFigment is a remote-first company operating with a global footprint across 23 countries. Are you interested in helping us build the future of digital assets?\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Web3, Crypto, API, Senior, Marketing and Sales jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nWorldwide
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Figment and want to re-open this job? Use the edit link in the email when you posted the job!
๐ค Closed by robot after apply link errored w/ code 403 5 months ago
\n\nFigment is the worldโs leading provider of blockchain infrastructure. We provide the most comprehensive staking solution for our over 200+ institutional clients including exchanges, wallets, foundations, custodians, and large token holders to earn rewards on their crypto assets. These clients rely on Figmentโs institutional staking service including rewards optimization, rapid API development, rewards reporting, partner integrations, governance, and slashing protection. Figment is backed by industry experts, financial institutions and our global team across twenty three countries. This all leads to our mission to support the adoption, growth and long term success of the Web3 ecosystem.\n\nWe are a growth stage technology company โ looking for people who are builders and doers. People who are comfortable plotting their course through ambiguity and uncertainty to drive impact and who are excited to work in new ways and empower a generative company culture.\n\nAbout the Role\n\nAre you a performance marketing pro with hands-on experience in advertising analytics and fintech? Figment is looking for someone like you to drive our growth. If you're passionate about data-driven strategies, persuasive ad copy, and optimizing funnels, let's talk.\n\nResponsibilities\n\n\n* Researching and analyzing the latest developments and trends in the industry.\n\n* Manage and execute the companyโs customer acquisition and retention goals with a focus on building and managing our marketing funnel through targeted paid media, affiliate marketing, SEM, and more.\n\n* Manage the platform marketing lifecycle customer journey for the various market segments and partner with Product marketing to drive further product adoption.ย ย \n\n* Develop a demand generation strategy utilizing content marketing, organic growth strategies, partner marketing, and paid acquisition.\n\n* Plan and coordinate various performance marketing campaigns, including product marketing campaigns, direct response ads, and remarketing across paid search, social and targeted display networks, working closely with external performance media buying agencies and/or contractors.\nProviding regular monthly and quarterly performance reports around our growth and performance marketing by leveraging marketing attribution and measurement platforms.\n\n* Build new marketing levers from the ground up, rapidly operationalizing top performers into evergreen programs.\n\n* Collect and analyze campaign data to identify trends, performance metrics, and areas for optimization.\n\n* Promoting and representing Figment in a positive manner.\n\n* Identifying and collaborating with potential partners and influencers in the industry.\n\n* Test, experiment, identify, and diversify the channel mix in a way that will maximize payback. Determine channel market fit.ย \n\n* Upholding Figmentโs values and mission in all interactions with the community and beyond.\n\n\n\n\nQualifications\n\n\n* 3+ years of content marketing experience (1 year in crypto a PLUS) with a focus on paid search and digital channels.\n\n* Hands-on experience with performance marketing, advertising analytics, and reporting.\n\n* Experience with an in-house tech company, preferably a startup environment or a digital marketing agency working with brands in financial services or fintech space.\n\n* A strong understanding of how to write ads with a persuasive and conversion-oriented copy for digital media channels, including web, email, social media, online communities, short-form video, display, and more.\n\n* Experience analyzing customer data and product usage patterns to identify opportunities for growth. Use metrics across stages such as acquisition, activation, retention, and referral to track the effectiveness of your marketing efforts and make informed decisions.\n\n* Paid campaign management - owning and optimizing our marketing funnel, enhancing landing pages, maximizing conversion rates, and revenue potential.\n\n* Acquisition expertise, strong knowledge and experience in growth marketing, paid acquisition, and partner marketing.ย \n\n* Strong project management and collaboration skills, with the ability to work effectively in a cross-functional and remote global team environment.ย \n\n* Ability to synthesize diverse data and insights into a clear growth plan and comfortable with experimentation and testing new campaign ideas.ย \n\n* Strong communication skills - you can communicate effectively both inside the business, at any level, and outside the business with stakeholders like partners and clients.ย \n\n* Great attention to detail - you know that polish matters, and you execute everything you do through that lens.ย \n\n* Robust work ethic - youโre highly motivated, proactive, and able to work independently or as part of a team to meet tight deadlines.ย \n\n* Growth mindset - you believe that challenges are opportunities, and you donโt shy away from them.ย \n\n\n\n\nNice to Have\n\n\n* Proficient with Marketing automation tools, Figma, Notion, Pardot, Beepro.\n\n\n\n\n\nOne of Figmentโs core principles is โMaking the Invisible Visibleโ - ensuring transparency and information sharing in all communication. Figment is committed to transparency regarding pay, benefits, and other compensation types for all internal roles as well as all roles being hired for.\n\nBase Salary: The US base salary range for this position is USD $80,000- $135,000. The CAD base salary range for this position is CAD $80,000- $135,000.This range reflects base salary only, and does not include additional compensation or benefits. For candidates in other countries, the pay range will be disclosed upon your first interview with Figment (being a globally remote company, the list of salary ranges would simply be too long to note here!). The range displayed reflects the minimum and maximum range for a new hire across all of the US. A candidateโs specific pay within the range will be determined by various factors including job-related skills, relevant education, and training.\n\nBenefits: All employees of Figment receive the following competitive benefits. For candidates beyond Canada and the US, benefits will be outlined during your first interview with Figment.\n\n\n* 100% remote-first environment, with co-working spaces in our employee โhubsโ across the globe for those who enjoy a hybrid model\n\n* 4 weeks of PTO that kick in day one, with an additional 1 week of flex days\n\n* Extended company-paid health benefits that kick in day one\n\n* Best in class parental leave and flexible arrangementsย \n\n* A home office stipend to create a space that you enjoy working in\n\n* Monthly Wifi reimbursement\n\n* A yearly Learning & Development budget\n\n* 401K (US) or RRSP match (Canada)\n\n* Stock Options in the company\n\n* Competitive bonus (based on company performance) that is distributed quarterly - we believe that the companyโs success should be shared with our employees often\n\n\n* For roles listed within the Sales Department, there is instead a competitive commissions structure which will be outlined during your first interview with Figment\n\n\n\n\n\n* Annual onsite company gatherings and retreats to inspire team bonding, collaboration, and fun!\n\n* A culture of honesty, professionalism and risk taking in a high-growth environment\n\n\n\n\n\nSee here for Figment's Privacy Policy and California Employee Privacy Policy.\n\n\nFigment is a remote-first company operating with a global footprint across 23 countries. Are you interested in helping us build the future of digital assets?\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nWorldwide
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Figment and want to re-open this job? Use the edit link in the email when you posted the job!
๐ค Closed by robot after apply link errored w/ code 403 6 months ago
\n\nFigment is the worldโs leading provider of blockchain infrastructure. We provide the most comprehensive staking solution for our over 200+ institutional clients including exchanges, wallets, foundations, custodians, and large token holders to earn rewards on their crypto assets. These clients rely on Figmentโs institutional staking service including rewards optimization, rapid API development, rewards reporting, partner integrations, governance, and slashing protection. Figment is backed by industry experts, financial institutions and our global team across twenty three countries. This all leads to our mission to support the adoption, growth and long term success of the Web3 ecosystem.\n\nWe are a growth stage technology company โ looking for people who are builders and doers. People who are comfortable plotting their course through ambiguity and uncertainty to drive impact and who are excited to work in new ways and empower a generative company culture.\n\nAbout the Role\n\nAre you a seasoned content marketing expert with a flair for digital channels and SEO optimization? Figment is looking for someone like you to join our team. Your responsibilities will encompass creating engaging content, producing campaign copy, and staying ahead of industry trends. If you have a knack for clear communication, excellent writing skills, and a strong work ethic, we want to hear from you. \n\nResponsibilities\n\n\n* Researching and analyzing the latest developments and trends in the industry. \n\n* Creating engaging and informative content related to digital assets, blockchain infrastructure, and the digital asset ecosystem.\n\n* Producing campaign copy, social media posts, video scripts, and other digital media.\n\n* Communicating complex concepts in an easy-to-understand manner for a variety of audiences.\n\n* Help with writing persuasive copy to serve a variety of growth marketing initiatives, including product launches, web landing pages, digital ads, customer lifecycle and email communications, and more.\n\n* Staying up-to-date with the latest news and trends in the cryptocurrency industry.\n\n* Promoting and representing Figment in a positive manner.\n\n* Building relationships with the community and engaging in meaningful discussions about Figment.\n\n* Educating the community on Figmentโs products, features, and benefits.\n\n* Identifying and collaborating with potential partners and influencers in the industry.\n\n* Generating interest and awareness through digital marketing channels. \n\n* Upholding Figmentโs values and mission in all interactions with the community and beyond.\n\n* Work closely with Product Marketing to develop customer-centric content to enable new product/partnership launches.\n\n\n\n\nQualifications\n\n\n* Wordpress - blog publishing (Elementor experience a big plus). \n\n* SEO - optimizing articles and websites overall for keyword ranking. \n\n* SEM - work with our agency partners to best optimize our paid search activities and bring additional SEM opportunities. \n\n* Content Marketing - once we have an amazing piece of content, find interesting and effective distribution methods to get not only more eyeballs, but qualified eyeballs on our pieces.\n\n* 5+ years of content marketing experience (1-2 years in crypto) with a focus on SEO and digital channels. \n\n* Demonstrated success in developing and executing content strategies that drive engagement, lead generation, and SEO performance. \n\n* Excellent writing, editing, and proofreading skills, with the ability to adapt tone and style to different audiences and channels. \n\n* Strong project management and collaboration skills, with the ability to work effectively in a cross-functional and remote global team environment. \n\n* Familiarity with content management systems, SEO tools, and analytics platforms. \n\n* Strong communication skills - you can communicate effectively both inside the business, at any level, and outside the business with stakeholders like partners and clients. \n\n* Great attention to detail - you know that polish matters, and you execute everything you do through that lens. \n\n* Robust work ethic - youโre highly motivated, proactive, and able to work independently or as part of a team to meet tight deadlines. \n\n* Growth mindset - you believe that challenges are opportunities, and you donโt shy away from them. \n\n\n\n\nNice to Have\n\n\n* Proficient with Marketing automation tools, Figma, Notion.\n\n\n\n\n\nOne of Figmentโs core principles is โMaking the Invisible Visibleโ - ensuring transparency and information sharing in all communication. Figment is committed to transparency regarding pay, benefits, and other compensation types for all internal roles as well as all roles being hired for.\n\nBase Salary: The US base salary range for this position is USD $110,000 - $160,000. The CAD base salary range for this position is CAD $110,000 - $160,000.This range reflects base salary only, and does not include additional compensation or benefits. For candidates in other countries, the pay range will be disclosed upon your first interview with Figment (being a globally remote company, the list of salary ranges would simply be too long to note here!). The range displayed reflects the minimum and maximum range for a new hire across all of the US. A candidateโs specific pay within the range will be determined by various factors including job-related skills, relevant education, and training.\n\nBenefits: All employees of Figment receive the following competitive benefits. For candidates beyond Canada and the US, benefits will be outlined during your first interview with Figment.\n\n\n* 100% remote-first environment, with co-working spaces in our employee โhubsโ across the globe for those who enjoy a hybrid model\n\n* 4 weeks of PTO that kick in day one, with an additional 1 week of flex days\n\n* Extended company-paid health benefits that kick in day one\n\n* Best in class parental leave and flexible arrangements \n\n* A home office stipend to create a space that you enjoy working in\n\n* Monthly Wifi reimbursement\n\n* A yearly Learning & Development budget\n\n* 401K (US) or RRSP match (Canada)\n\n* Stock Options in the company\n\n* Competitive bonus (based on company performance) that is distributed quarterly - we believe that the companyโs success should be shared with our employees often\n\n\n* For roles listed within the Sales Department, there is instead a competitive commissions structure which will be outlined during your first interview with Figment\n\n\n\n\n\n* Annual onsite company gatherings and retreats to inspire team bonding, collaboration, and fun!\n\n* A culture of honesty, professionalism and risk taking in a high-growth environment\n\n\n\n\n\nSee here for Figment's Privacy Policy and California Employee Privacy Policy.\n\n\nFigment is a remote-first company operating with a global footprint across 23 countries. Are you interested in helping us build the future of digital assets?\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nWorldwide
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.