The Role\n\nAs the first Marketing Operations Manager here at Turquoise Health, you will be responsible for managing and optimizing the marketing automation platform (HubSpot) and other tools as they are added.  You will own the key operational functions of marketing, including data integrity, email deliverability, lead attribution, pipeline reporting, and more. You will work closely with our Revenue Operations and BDR team to ensure that we have airtight processes as we hand off leads to Sales and work together to build our pipeline. You are an analytical problem solver with deep Hubspot experience. Are you ready to help us make healthcare transparent for everyone? Then this is the role for you!\n\n \n\nWe strongly encourage BIPOC, people with disabilities, and LGBTQIA+ folks to apply for any open roles of interest. Building a truly diverse team is a challenge that we do not shy away from. Healthcare affects all people differently, but it significantly affects those in underserved communities. With a robust, diverse team, we are stronger and better equipped to change the future of healthcare for all.\n\n \n\nAs Marketing Operations Manager, you'll…\n\n\nMost of the time:\n\n\n* Develop and implement automated marketing workflows and processes to improve efficiency and scalability.\n\n* Manage the marketing technology tools, including marketing automation platform, chatbot, Salesforce integration and more\n\n* Optimize email performance and deliverability through industry-accepted best practices\n\n* Utilize analytics tools to extract insights from marketing data and drive data-driven decision-making. Work with management to define KPIs, create reporting, and analyze campaign performance\n\n* Create recommendations to improve campaigns continuously to support increase in open rates, click through rates, and increase overall conversions of MQLs\n\n* Ensure data integrity and accuracy within marketing databases, leveraging data hygiene practices and compliance with data protection regulations\n\n* Develop and implement attribution models to accurately measure the impact of marketing campaigns on revenue generation\n\n* Support essential marketing operations initiatives such as managing the lead and account lifecycle, lead and account scoring, lead nurturing, segmentation, and data cleansing \n\n* Design and properly QA nurture workflows, fully documenting the web and sequence of interactions\n\n* Ensure marketing activities comply with relevant data protection and privacy regulations\n\n\n\n\n\n\n\n\n\nRequirements\n\n\n\nWhat you bring to the Marketing Operations Manager role:\n\n\n* 4+ years of marketing operations experience\n\n* Mastery in building out record flow processes in marketing automation systems\n\n* Proactive, self-starter with drive to build first-class operations and infrastructure\n\n* HubSpot certification or similar experience\n\n* Experience with complex revenue attribution tagging, scoring, and modeling for the entire account lifecycle\n\n* Strong analytical skills with the ability to interpret data, draw insights, and make data-driven decisions.\n\n* Salesforce experience\n\n* Excellent attention to details\n\n\n\n\n \n\nSalary\n\n\n\nThe salary range for this full-time position is $125,000 - $135,000. Our salary ranges are determined by role and level and reflect the minimum and maximum salary across all US locations (please note: salaries are location agnostic). Within the range, individual pay is determined by factors including job-related skills, experience, and relevant education or training. We will talk about compensation in our first conversation and be transparent throughout the process about which level we think is the best match for you in our organization. Please note that the salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.\n\n \n\nBenefits\n\n\n* Competitive pay with equity options\n\n* Stellar health care plan options (Medical, Dental & Vision), with FSA, DCFSA, & HSA options\n\n* Company-sponsored disability & life insurance\n\n* Unlimited PTO\n\n* 401(k) + 4% Matching\n\n* Fully remote work + flexible working hours\n\n* $750 work-from-home setup budget \n\n* Paid quarterly in-person co-working weeks\n\n* Quarterly $150 co-hanging stipend to meet up with coworkers\n\n* Monthly $100 health and wellness benefit\n\n* Generous paid family leave\n\n* Annual $1,200 learning & development stipend\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Education, Marketing and Sales jobs that are similar:\n\n $40,000 — $70,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Diego, California, United States

\nWho We Are:\n\nSmithRx is a rapidly growing, venture-backed Health-Tech company.  Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service.  With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.\n\nWe pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:\n\n\n* Integrity: Always operate with honesty and transparency so we earn the trust of our clients.\n\n* Courage: Demonstrate the courage needed to take on a broken industry and continuously improve what we offer to optimize health outcomes.\n\n* Together: Foster a collaborative and inclusive environment that values teamwork, respect, and open communication, and encourages creativity and diversity of thought.\n\n\n\n\nJob Summary:\n\nOur Revenue team is looking for a Sales Operations Analyst who will play a key role in maintaining our Salesforce CRM, optimizing sales processes, supporting our contract management process, and providing analytics that drive decision-making. Your work will directly impact our sales efficiency and success. The Sales Operations Analyst will work closely with the Sales, Legal, and Revenue teams to drive efficiencies across the business. \n\nThe successful candidate will evidence a passion for optimizing the sales operations function within a large and growing organization.\n\nWhat you will do:\n\n\n* Maintain Salesforce CRM, including workflow, reporting, and data integrity\n\n* Partner with our Sales, Salesforce, and BD teams to improve how we track client, broker, and consultant relationships\n\n* Work with our Salesforce team to streamline the contracting process from opportunity to close and work with our Finance team to ensure ERP interoperability\n\n* Modify and send contracts to clients for signature, input all relevant contractual financial details to Salesforce, ensure all contracts are stored in the proper company folders, and track execution and progress via regular reporting\n\n* Own the integrity of our contracting data within our business systems and interface directly with the Finance team to ensure seamless monthly invoicing\n\n* Optimize sales and operational efficiency through process improvement\n\n* Act as a liaison with other departments to ensure the integrity of master data information in Salesforce\n\n* Ensure opportunities are properly tracked in Salesforce, validating our systems against the signed contract\n\n* Partner with the Sales and Marketing teams to implement business systems that enable more efficient GTM strategies\n\n\n\n\nWhat you will bring to SmithRx:\n\n\n* Bachelor’s degree in Business, Economics, Finance, Mathematics, Data Analytics, or related quantitative field\n\n* 5+ years of experience in Sales Operations or Sales support \n\n* Proficiency in Salesforce CRM and business intelligence tools required\n\n* Prior experience in contract management in sales operations functions is highly desired \n\n* Demonstrated ability to work in collaboration with multiple functional areas\n\n* Excellent problem solving and analytical skills combined with a strong business and technical acumen\n\n* Strong project management, organizational and prioritization skills\n\n* Exceptional written and verbal communication skills\n\n\n\n\nBonus points:\n\n\n* Working knowledge of the following technologies and software: Zapier, Docusign, Loom, Confluence\n\n\n\n\nWhat SmithRx Offers You: \n\n\n* Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance\n\n* Flexible Spending Benefits \n\n* 401(k) Retirement Savings Program \n\n* Short-term and long-term disability\n\n* Discretionary Paid Time Off \n\n* 12 Paid Holidays\n\n* Wellness Benefits\n\n* Commuter Benefits \n\n* Paid Parental Leave benefits\n\n* Employee Assistance Program (EAP)\n\n* Well-stocked kitchen in office locations\n\n* Professional development and training opportunities\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Finance, Marketing and Sales jobs that are similar:\n\n $80,000 — $125,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nPlano, Texas, United States