Togetherwork Internal is hiring a Remote Business Analyst
\n\n\nJOB SUMMARY: \n\nAs a member of the Professional Services team, the Business Analyst (BA) is an external-facing, project-based role, focused on the elicitation of Customer User Stories, their documentation and analysis, and the declarative configuration of the solution that results from this documentation. Note that the BA is the owner of all User Stories for a given implementation, whether the story work is declarative or custom. The Business Analyst collaborates with the Project Manager, Solution Architect & Developer roles, to ensure adherence to contracted scope and budget, and to affirm their solution design and configurations have been optimized for their customerโs requirements and business operations. The BA also drives data migration activities, including object mapping and data validation (post migration). Additionally, the BA works closely with their Project Manager, to groom their backlog and validate quality/accuracy of any deliverables. This role is further responsible for documenting a customerโs full software configuration/solution, providing demonstrations of configurations/solutions, and for end-User training and supporting the effort through deployment and go live.\n\n \n\nRESPONSIBILITIES: \n\n\n* Facilitate customer meetings, either virtually or in person as required by the Project.\n\n* Lead requirements elicitation and User Story documentation.\n\n* Execute software configurations in alignment with the documentation and contracted scope/budget.\n\n* Create a backlog of Stories, by project, for review and collaboration with the Project Manager.\n\n* Work with the Solution Architect and Developer roles to document solutions\n\n* Develop test scripts and acceptance criteria for the user stories\n\n* Prioritize and assign user stories to the development team\n\n* Perform configuration of our application, including Salesforce configuration\n\n* Validate all customization work and provide Customer-facing demonstrations.\n\n* Prepare and analyze data conversion requirements; identify data gaps.\n\n* Collaborate with data architects for data migration activities.\n\n* Lead User Acceptance Testing, deployment and validation activities.\n\n* Complete required project documentation (configuration documentation, User Stories, functional designs, deployment checklists, support documentation, etc.).\n\n* Directly and effectively train customerโs personnel in the use of the system.\n\n* Clearly and effectively communicate with team and with customers regarding status, technical issues, enhancements, and creative solutions\n\n* Maintain target billable utilization while providing quality work\n\n\n\n\n REQUIREMENTS: \n\n\n* Minimum 3 years of experience working as an admin/analyst in Salesforce.com environment with external clients/customers\n\n* Salesforce admin (ADM201) certification\n\n* Knowledge of all aspects of testing end-user products: Functional, Performance, Security, Usability, etc.\n\n* Excellent troubleshooting, analysis, and problem-solving skills\n\n* Ability to effectively prioritize and escalate issues as required\n\n* Excellent written and verbal communication skills; adept at presentation to customers and senior management\n\n* Experience with Project Management tools such as Jira/Confluence or similar tools\n\n* Solid experience with the Microsoft Office Suite and Products (Word, Excel, PowerPoint, Sharepoint, Teams, Visio)\n\n* Ability to work remotely without direct supervision.\n\n* Occasional travel may be necessary as required by the customer.\n\n\n\n\nPreferred\n\n\n* Previous experience or knowledge of working on Fonteva product/application\n\n* Experience with other CRM/Association Management Systems\n\n* Working knowledge of Salesforce.com administration, configuration, customization, and third-party integration or other CRM environment\n\n* Prior consulting experience\n\n* Additional certifications such as (PAB, DEV 1)\n\n\n\n\nEmployee Referral Bonus\n\nThis position is eligible for a 1,000 USD employee referral\n\nAccess Referral Form Here\n\nSalary Range Disclosure\nThe base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherworkโs total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.\n\nSalary Range\nUS Remote: $100,000- $120,000 USD per year plus bonus\n\n \n\n \n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Salesforce, Consulting, Testing, Microsoft and Senior jobs that are similar:\n\n
$55,000 — $82,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
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This job post is closed and the position is probably filled. Please do not apply. Work for Coinbase and want to re-open this job? Use the edit link in the email when you posted the job!
๐ค Closed by robot after apply link errored w/ code 403 9 months ago
\n\nAt Coinbase, our mission is to increase economic freedom around the world, and we couldnโt do this without hiring the best people. Weโre a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether theyโre trading, storing, staking or using crypto. Know those people who always lead the group project? Thatโs us.\n\nThere are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. Weโre a remote-first company looking to hire the absolute best talent all over the world.\n\nReady to #LiveCrypto? Who you are:\n\n\nYouโve got positive energy. Youโre optimistic about the future and determined to get there. \n\nYouโre never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. \n\nYou appreciate direct communication. Youโre both an active communicator and an eager listener - because letโs face it, you canโt have one without the other. Youโre cool with candid feedback and see every setback as an opportunity to grow.\n\nYou can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. Youโre not looking for a boring job.\n\nYou have a โcan doโ attitude. Our teams create high-quality work on quick timelines. Owning a problem doesnโt scare you, but rather empowers you to take 100% responsibility for achieving our mission.\n\nYou want to be part of a winning team. Weโre stronger together, and youโre a person who embraces being pushed out of your comfort zone. \n\n\n\n\nAs a Banking Operations Analyst, youโll join a high-performing global team of payment professionals whose work is a critical part of Coinbase achieving its mission of financial freedom. At Coinbase we have a high hiring bar and weโre determined to create a progressive, inclusive place to work.\n\nIdeally, this person will have experience supporting product launches in the payment and/or crypto space or must be able to quickly learn about new payment solutions and crypto product initiatives. You must have the ability to efficiently execute tasks, balance competing priorities, show attention to details and provide data driven insights that help drive payment decisions.This position provides the ideal candidate a great opportunity to work/learn skills at the intersection of finance 1.0 and Crypto / Web3. You will collaborate with stakeholders in our finance organization as well as those in our product and engineering teams.\n\nWhat youโll be doing (ie. job duties): To be completed by all business teams except Eng.\n\n\nAct a Subject Matter Expert (SME) for one or more fiat payment rails, including owning workflows, documentation, and preparation for new rail integrations.\n\nEnsure daily customer payments are processed in a timely and compliant manner.\n\nPartner with Sales and Account Managers to craft and implement optimal payment flows that fully integrate with our broad client base.\n\nConduct research for escalated payment issues and strategically resolve customer issues as needed.\n\nCollaborate with internal teams for regulatory and banking requests.\n\nAct as a primary operations contact for banking partners to triage issues related to our current fiat rail integrations and/or customer payments.\n\nCommunicate with internal and external stakeholders in an effective, tactical, and empathetic manner.\n\nProactively drive impactful changes across workflows, policies and tools by working with internal support teams and vendor partners.\n\nSet a high bar for support analysts within the organization by setting an example through performance and work ethic.\n\n\n\n\nWhat we look for in you (ie. job requirements): To be completed by all business teams except Eng. \n\n\nExperience with payment processing and money movement across multiple payment rails.\n\n2 - 4 years experience in payment operations or banking.\n\n1 - 2 years experience collaborating with key stakeholders such as third-party vendors, banking/financial institutions, or internal partner teams.\n\nFantastic communication skills to operate globally across multiple departments and job sites.\n\nMotivated by Coinbaseโs mission and creating a seamless support experience for our global customer base.\n\nFlexible and adaptable to meeting the evolving needs of a high-growth and fast paced organization.\n\nExpected 20% travel to local office required to meet with cross-functional stakeholders\n\n\n\n\nNice to haves:\n\n\nFamiliarity with non-US fiat payment rails.\n\nExperience working with a global, distributed team.\n\nExperience with compliance, fraud, account access, trust and safety, or other relevant operational domains.\n\nFamiliarity with SQL or other technical tools.\n\nAdvanced understanding of Google apps, JIRA, Salesforce Service Cloud.\n\n\n\n\nJob #: P1370326\n\nPay Transparency Notice: Depending on your work location, the target annual salary for this position can range from $83,300 to $98,000 + target bonus + target equity + benefits (including medical, dental, vision and 401(k)). \nCommitment to Equal Opportunity\n\nCoinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view Pay Transparency, Employee Rights and Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. \n\nCoinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations[at]coinbase.com and let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).\nGlobal Data Privacy Notice for Job Candidates and Applicants\n\nDepending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. \n\n \n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Analyst, Web3, Crypto, Salesforce, Finance, Senior and Sales jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRemote - USA
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.