Customer Service & Support Specialist | Bilingual | Reliable, Organized, and Client-Focused
With over 10 years of experience in customer service and administrative roles, I bring a strong background in supporting clients, managing inquiries, and collaborating across teams to ensure smooth processes and positive user experiences. I also have experience assisting in system implementations and onboarding processes for new clients.
Iโm known for my clear communication, reliability, and ability to stay focused under pressure. Bilingual in English and Spanish, Iโm confident supporting both local and international clients through various channels, including email, chat, and phone.
I'm currently looking for new opportunities in customer support, virtual assistance, or project coordinationโideally in a collaborative and dynamic team where I can continue learning and contribute with a hands-on, solution-oriented approach.
๐ Nationality | ๐บ๐พ Uruguay |
๐ก Residency | ๐บ๐พ Uruguay |
๐ Location | ๐บ๐พ Uruguay |
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rok.co/@janinearmesto |
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https://www.linkedin.com/in/janine-armesto-516a1b140?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app |
Skilled in | salesforce microsoft office chat phone email support zendesk virtual assistance english spanish |
Fluent in | spanishenglish |
Preferred annual pay (min) | $20,000/year |
Preferred hourly pay (min) | $10/hour |
Last seen | 1 month ago |
Signed up | 1 month ago |
Badges |
๐ฉโ๐ป Remote worker |
2024 - 2025: Client services project manager @ Sabre
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2019 - 2023: Product support analyst @ Sabre
2017 - 2019: Medical billing agent @ Tradehelm
2013 - 2017: Product support executive @ Tata consultancy services