Sr. Product Manager - Facility Management Software\n\nLocation: Remote\n\nWe are seeking a highly skilled and experienced Senior Product Manager with a B2B SaaS background to set an outcome-oriented product strategy and deliver value to our customers. As the Senior Product Manager on the Storage Product team, you will play a crucial role in shaping and driving the strategic vision for our Sitelink product.\nYou will lead cross-functional teams who partner with design, marketing, engineering, sales, and the senior executive leadership team, collaborate with stakeholders, and be responsible for the end-to-end product lifecycle, from ideation to launch and ongoing optimization. You and the team will solve customer problems, achieve a set of specific and collectively understood business objectives, and guide the overall direction of your product. Your success will be measured by how well you communicate vision, set expectations, and build compelling cases for your strategy.\n\nWhat you will do every day:\n\n\n* Product Strategy:\n\n\n* Develop and articulate a clear product strategy aligned with business objectives and market demands.\n\n* Identify opportunities to address customer problems and drive incremental business value from MVP through to MLP.\n\n* Analyze market trends, competition, and customer feedback to identify opportunities for product enhancements and innovation.\n\n* Articulate the value of prioritized features and how they fit into a larger overall strategy.\n\n* Evaluate financial impact of proposed features, and create compelling business cases to drive alignment.\n\n\n\n\n\n* Roadmap Planning:\n\n\n* Create and manage the product roadmap, ensuring alignment with company goals and customer needs.\n\n* Prioritize features and releases based on a deep understanding of market dynamics and customer requirements.\n\n* Clearly articulate the problems that need to be solved for your customers as well as Storable, and quantify the value to be created once those problems are solved.\n\n* Define, measure, and communicate OKRs associated with roadmap deliverables.\n\n\n\n\n\n* Product Development:\n\n\n* Lead the end-to-end product development lifecycle, including requirements gathering, design, development, testing, and release.\n\n* Make data-driven decisions and continuously iterate on products to optimize performance and user satisfaction.\n\n* Collaborate directly with Engineering and Design to deliver high-quality products, while balancing internal and external stakeholder feedback and expectations.\n\n\n\n\n\n\n\n\nWhat you need to bring to the table:\n\n\n* Proven experience (8+ years) as a Product Manager in an enterprise B2B SaaS application, property management experience preferred.\n\n* Strong analytical skills and a data-driven mindset. Makes data driven decisions and uses quantitative analysis to create strategy and prioritize work.\n\n* Experience driving end-to-end strategic transformation within a product.\n\n* Demonstrated ability to lead cross-functional teams and deliver results in a dynamic, fast-paced environment.\n\n* Deep understanding of software development processes and methodologies, with experience working in a nimble product delivery organization where product, design, and engineering work in close collaboration.\n\n* Excellent communication and interpersonal skills, with an emphasis on navigating hard conversations to reach desired outcomes for all stakeholders.\n\n* Comfort with both the art (user empathy, design) and science (analytics, statistics, structured hypotheses) of product management.\n\n* Familiarity working with Agile Scrum methodologies.\n\n* Bachelor's degree in a relevant field; MBA or advanced degree is a plus.\n\n\n\n\nIf you are passionate about driving innovation in the software industry, thrive in a collaborative environment, and have a proven track record of successful product management, we invite you to apply for this exciting opportunity at Storable. Join us in shaping the future of our software products and making a meaningful impact on businesses worldwide. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS and Senior jobs that are similar:\n\n
$80,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nSeattle, Washington, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Training & Support Consultant\n\nAs a Training and Support Consultant at Newbook, you will play a dual role in delivering exceptional customer support and providing training to our clients. Your primary responsibility will be to handle incoming phone calls and support requests from customers seeking assistance whilst also conducting training sessions to educate clients on the effective use of our products and services. Your ability to provide superior support and training will be instrumental in ensuring customer satisfaction and maximizing the value they derive from our offerings.\n\nThis role of Training & Support Consultant ensures our valued clients receive a world-class experience, by providing them with support and training regarding product functionality, new features, updates, and troubleshooting.\nKey Responsibilities\n\nClient Support:\n\n\n* Troubleshoot technical problems customers encounter, guiding them through step-by-step solutions and employing active listening to fully understand customers' needs and provide accurate solutions.\n\n* Offer ongoing support to clients after the live day, helping them troubleshoot issues and optimize their use of the company's solutions.\n\n* Serve as a point of contact for clients, building strong relationships and ensuring their satisfaction.\n\n* Collaborate to escalate and resolve complex technical issues efficiently and notify/escalate client concerns to senior management / customer success.\n\n* Strive to achieve customer satisfaction metrics and contribute to improving customer experience.\n\n* Maintaining Customer Support satisfaction scores as per KPI targets.\n\n\n\n\nClient Training:\n\n\n* Assess the specific needs and requirements of each client to tailor training programs accordingly.\n\n* Develop training materials, modules, and resources to facilitate client learning.\n\n* Conduct training sessions, both one-on-one and in groups, to educate clients on the company's products, services, and operational procedures.\n\n* Ensure that clients understand and can effectively use the tools and resources provided.\n\n* Adhere to support and training standards to ensure consistently high-quality interactions.\n\n\n\n\nLive Day Preparation:\n\n\n* Work closely with clients to prepare them for their "live day," which will involve the launch of their database, ensure importing and setup requirements are met.\n\n* Ensure crosschecking is completed before live day is due.\n\n* Provide guidance and support to clients during the transition to live operations, addressing any questions or concerns they may have.\n\n\n\n\nSelf-Leadership:\n\n\n* Continuously update your knowledge and skills related to the company's offerings and industry trends.\n\n* Stay informed about changes and updates to the company's products or services.\n\n* Take the initiative to identify areas for improvement in the client training process and suggest enhancements.\n\n\n\n\nDocumentation and System Management:\n\n\n* Maintain and log detailed records of client training sessions, progress, and feedback in CRM.\n\n* Maintain Knowledge Base and Confluence.\n\n* Create training reports and summaries for management and clients.\n\n\n\nKey skills and experience\n\n\n* Customer-focused work ethic with demonstrated experience in customer service. \n\n* Ability to build strong relationships with clients and peers.\n\n* Strong technical acumen.\n\n* Excellent verbal and written communication skills.\n\n* Empathy and patience in handling customer inquiries and challenges.\n\n* Proficient in conducting engaging and informative training sessions.\n\n* Experience in hospitality a plus.\n\n* Problem-solving skills to diagnose issues and provide effective solutions.\n\n\n\n\nAdditional Information\n\n\n* Flexible working hours may be required to accommodate clients in different time zones.\n\n* Training and ongoing professional development will be provided to enhance your product knowledge and training skills.\n\n* Opportunities for career advancement within Newbook may be available based on performance and company needs.\n\n\n\n\nThis role is critical in ensuring a seamless and successful transition for clients from the training phase to full implementation. Followed by offering exceptional customer service, expertise in the product, and effective client management, the Training and Support plays a vital role in enhancing client satisfaction and achieving successful implementations. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior and Senior jobs that are similar:\n\n
$80,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nAtlanta, Georgia, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Lead Financial Analyst\n\nStorable is seeking a highly skilled and experienced Lead Financial Analyst to join our team and provide financial analysis and strategic guidance to our insurance based Businesses and/or operational functional areas. \n\nWhat you will do everyday:\n\n\n* Conduct in-depth financial analysis and interpret complex financial data to provide meaningful insights to business leaders.\n\n* Analyze key financial metrics, such as revenue, costs, profitability, and Churn to identify trends and highlight areas for improvement.\n\n* Develop financial models and forecasting tools to support strategic planning, budgeting, and forecasting processes.\n\n* Monitor and evaluate the financial performance of the business unit and functional area, providing recommendations for cost reduction and revenue enhancement.\n\n* Collaborate with cross-functional teams to gather data and ensure the accuracy of financial information.\n\n* Prepare and present financial reports/slides to senior leadership.\n\n* Assist in evaluating investment opportunities and performing financial due diligence for acquisitions, projects, and initiatives.\n\n\n\n\nWhat you need to bring to the table:\n\n\n* 3+ years of experience in Finance/FP&A, Consulting, or Investment Banking.\n\n* BS/BA Degree in Finance, Accounting, Economics, Business or equivalent work experience.\n\n* Inquisitive nature that allows you to ask key questions to understand financial implications of strategic decisions.\n\n* Strong financial modeling skills and ability to communicate drivers effectively to all levels of the organization.\n\n* Ability to translate complex data and analysis into effective, executive facing presentations and visualizations.\n\n* Excellent communication skills and comfort with presenting ideas and asking questions to senior executives.\n\n* Self-starter with the ability to manage multiple projects and shifting priorities in a fast-paced environment.\n\n* Strong work ethics combined with attention to detail.\n\n\n\n\nBonus Points\n\n\n* Background in private equity, investment banking, consulting, or high growth technology.\n\n* Experience with Adaptive Insights, NetSuite, Power Query, or Tableau.\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior and Senior jobs that are similar:\n\n
$80,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Sr. Software Engineer - Node.js/React/.NET C#\n\nStorable is looking for an experienced Software Engineer who is passionate about software quality and improving the design/development process to play a crucial role in building and scaling our industry-leading Facility Management Software.\n\n \n\nHow is this different from other software engineering jobs? \n\nAs the leading provider of technology solutions in the self-storage industry, we are creating innovative experiences in an industry that has not existed before. You should be passionate about building the right solutions and be comfortable working in an open-ended dynamic environment where roles are flexible and communication is essential. This is a great opportunity for you to join a team that encourages innovation, creativity, teamwork, professional growth, and advancement.\n\n \n\nWhat You Will Be Doing:\n\n\n* Design/develop/maintain our web-based applications using Node.js, React, C# (.NET), ASP.NET, SQL, AngularJS, HTML, CSS, Javascript, and other technologies\n\n* Continually move quality to the left\n\n* Help maintain and optimize our AWS account by managing resources, monitoring performance, ensuring security best practices, and implementing cost-effective solutions\n\n* Build/improve continuous integrations/continuous development, and continuous deployment pipeline (CI/CD pipeline)\n\n* Enhance design policies, processes, procedures, methods, tests\n\n* Communicate and coordinate effectively within the squad, across our technology team, and with our business partners to deliver on top priorities\n\n* Actively participate as a member of an agile team in a Scrum environment\n\n* Encourage best practices demonstrating how to create effective designs and write maintainable, reusable code\n\n* Investigate and develop skills in new technologies\n\n* Monitor everyday activities of the system and provide required support\n\n\n\n\n \n\nWhat You Need To Bring To The Table:\n\n\n* Bachelorโs degree in a computer-related degree program or equivalent work experience\n\n* 5+ years of design/development experience with Node.js, React, C# (.NET), ASP.NET, and SQL\n\n* Solid understanding of best software engineering practices for the full development life cycle (SDLC), including coding standards, code review, source control, build, test, deploy, and operations\n\n* Strong relational database skills\n\n* Experience developing web-based applications\n\n* Passion for mentoring engineer peers to lead best standards, and produce elegant & maintainable technology deliverables\n\n* Consistent track record of leading successful delivery for large-scale projects\n\n* Experience with Agile methodologies\n\n* Strong written and verbal communication skills showing ability to interface with business stakeholders and engineers\n\n* Strong history of implementing testing methodologies to move quality to the left\n\n* Acute sense of ownership and the resolve to dig deeper into product and technical issues\n\n* Strong problem-solving skills\n\n* Self-motivated, detail-oriented, and responsible team player\n\n* A self-starter with the ability, passion, creativity, and confidence to independently solve problems and produce results\n\n\n\n\n \n\nNice to Haves:\n\n\n* Experience participating in Agile practices such as Test-Driven Development (TDD), Refactoring, and design principles like SOLID, etc.\n\n* BDD (behavior-driven development)\n\n* AWS certification\n\n* Experience with infrastructure as code tools like Terraform, as well as containerization platforms such as Docker\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design and Engineer jobs that are similar:\n\n
$45,000 — $75,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Client Success Manager - Marine Division\n\nStorable is looking for a Client Success Manager to add to our Marine Division. As a Client Success Manager, you will play a critical role in building strong, long-term relationships with our marine industry customers by serving as the subject matter expert (SME) providing guidance and best practices relevant to retaining and growing accounts while mitigating risk.\n\nStorableโs Marine Divisionโs mission is to provide best-in-class business management software for the recreational marine industry. Our platform serves as the single-source technology solution that helps operators maximize revenue and operational efficiencies. Our solution allows customers to optimize the way they engage with their customers and helps track rentals, vessels, space availability, reservations, service, and inventory. If you are into SaaS and the outdoors, youโll love Storableโs Marine Division.\n\nWhat you will do: \nโ Deliver value and customer satisfaction through all stages of the customer lifecycle. \nโ Help customers achieve their business goals. \nโ Serve as a product, company, and industry ambassador educating prospects and customers on the capabilities of our platform. \nโ Work closely with Sales, Product, Finance, and Marketing by providing customer insights on what innovation and continuous improvement is needed in the user experience, product capabilities/features, and customer engagement process. \nโ Serve as the primary interface to manage and resolve all customer issues. \nโ Identify and forecast risk as well as growth opportunities within our portfolio.\n\nWhat you will need:\n โ 3+ years of Client Success, Implementation, or Client Support experience. \nโ Ability to build trust and credibility by understanding and addressing client requirements. \nโ Demonstrated analytical, relationship-building, communication, and strategic problem-solving skills \nโ Ability to manage the challenges of handling multiple accounts while providing excellent client service. Excellent time management and organizational skills. \nโ Experience supporting SaaS platforms with a strong Accounting and Bookkeeping component \nโ Successful candidates will be: resourceful, perceptive, innovative, flexible, and have a genuine curiosity in our clientsโ business needs. Goal and results-oriented, optimistic, value-added mindset, proactive, and easily adapts to the evolving needs of a scaling business.\nโ Highly collaborative and works well with internal and external teams.\nโ Strong communication skills (written, verbal, presentation) with the ability to explain technical subjects to non-technical audiences.\nโ Willing to travel periodically based on client and business needs.\n\nโ Bachelorโs degree in a related field or instead of a degree, 2+ years of relevant experience in Client Support, Implementation, and Client Success will suffice. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Marketing jobs that are similar:\n\n
$40,000 — $75,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Software Support Specialist (Sitelink Product) \n\nStorable is seeking a Software Support Specialist to join our collaborative and committed Support team that breathes self-storage. As a Software Support Specialist, you will be entrusted with crafting and delivering a warm, enthusiastic, and customized support experience for our wonderful customers around our family of products. You are the missing puzzle piece to help us bridge any knowledge gaps that may arise. Through creativity and empathy yet critical thinking skills, you will analyze, investigate, and resolve complex issues with clients. While you may encounter problems that can be resolved through a number of our existing resources, you may also have to troubleshoot an issue that we have not yet had the chance to tackle. \n\nShift Days: \n\n\n* Primary Days: Monday - Friday \n\n\n\n\nShift Hours: \n\n\n* 9:00 am - 6:00 pm ET\n\n\n\n\nWhat you will do: \n\nIncident Handling \n\n\n* Primarily communicate on the phone with clients to understand their questions and/or concerns and register incidents received phone in the CRM system โ Secondarily manage a small amount of email cases daily that are assigned to you and call the customer to resolve if needed \n\n* Classify incidents based on severity and priority \n\n* Utilize existing Knowledge Base, manuals or other reference materials to resolve incidents \n\n* Investigate and resolve incidents with no known solution \n\n* Collaborate with other team members to assist them with resolution of incidents\n\n* Contribute and update our Knowledge Base and Communities \n\n* Accept and retain ownership of requests, provide regular updates to support and /or customers on the status of each request and manage aging of assigned requests\n\n* Ensure service level standards are achieved (as defined by the Technical Support management team) \n\n* Handle interruptions well and move between tasks with ease while still meeting deadline \n\n\n\n\nIncident Escalation \n\n\n* Troubleshoot technical issues with clients using learned product knowledge and support processes \n\n* Collaborate with Senior or Principle Support Engineers on complex cases when appropriate \n\n* Replicate and log reported bugs in bug tracking system \n\n* Escalate cases to Escalation or R&D Engineers when required \n\n* Possess an intermediate understanding of the organization's products assigned, staying current with system information, changes and updates, and escalate more complex inquiries \n\n* Work with more knowledgeable resources to ensure any case needing escalation has appropriate documentation and detail to effectively transition the case without inconvenience to the customer. \n\n\n\n\nCustomer Care \n\n\n* Attend virtual and classroom based training classes \n\n* Complete certifications for company products \n\n* Complete training for complementary 3rd party products \n\n* Use appropriate discretion in handling critical client calls and escalating calls to management \n\n* Perform each duty above with our customers' satisfaction as your number one priority.\n\n* Assist in training new Technical Support team members \n\n* Contribute new content to the Support Knowledge base \n\n* Work shift rotation to cover evenings, public holidays and weekends \n\n\n\n\nWhat you will need: \n\n\n* Bachelorโs degree in Business Applications, Computer Science, or a related field is desired \n\n* Computer/IT Certification a plus (or equivalent years of work experience)\n\n* At least 2 years of product support experience, preferably in a support analyst or technical support position preferred \n\n* Excellent interpersonal communication skills, both verbal and written, and ability to remain calm and professional in all circumstances \n\n* Excellent phone skills, which includes actively listening and developing effective questioning techniques to resolve issues \n\n* Excellent knowledge of customer service principles and practices with previous customer service experience \n\n* Proven ability to resolve escalated technical issues by quickly identifying problems, forming solutions, including customized solutions that are outside of the generally accepted use of a product function, and executing step-by-step troubleshooting procedures \n\n* Excellent understanding of the general aspects of the job, including thorough knowledge of relevant software computer applications and equipment \n\n* A positive, professional, solution-oriented, enthusiastic and team-oriented attitude\n\n* Demonstrated ability to handle interruptions well and move between tasks with ease while still meeting deadlines \n\n* Ability to follow department processes and procedures \n\n* Experience utilizing CRM systems \n\n\n\n\nBonus Points: \n\n\n* Intermediate understanding of major RDBMS with emphasis on Oracle, MS SQL\n\n* Intermediate desktop OS knowledge (PC and Server) including understanding environment variables and writing and troubleshooting batch files \n\n* Salesforce Experience \n\n* Intermediate network communication, network security, network administration and wireless networking knowledge \n\n* Intermediate virtualization knowledge with the ability to configure and troubleshoot virtual environments \n\n* Proficiency supporting multiple versions of Windows\n\n* Proficiency supporting several major web browsers such as Internet Explorer, Chrome, Firefox or Safari\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior and Senior jobs that are similar:\n\n
$80,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRaleigh, North Carolina, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Software Support Specialist (Sitelink Product) \n\nStorable is seeking a Software Support Specialist to join our collaborative and committed Support team that breathes self-storage. As a Software Support Specialist, you will be entrusted with crafting and delivering a warm, enthusiastic, and customized support experience for our wonderful customers around our family of products. You are the missing puzzle piece to help us bridge any knowledge gaps that may arise. Through creativity and empathy yet critical thinking skills, you will analyze, investigate, and resolve complex issues with clients. While you may encounter problems that can be resolved through a number of our existing resources, you may also have to troubleshoot an issue that we have not yet had the chance to tackle. \n\nShift Days: \n\n\n* Primary Days: Monday - Friday \n\n\n\n\nShift Hours: \n\n\n* 9:00 am - 6:00 pm ET\n\n\n\n\nWhat you will do: \n\nIncident Handling \n\n\n* Primarily communicate on the phone with clients to understand their questions and/or concerns and register incidents received phone in the CRM system โ Secondarily manage a small amount of email cases daily that are assigned to you and call the customer to resolve if needed \n\n* Classify incidents based on severity and priority \n\n* Utilize existing Knowledge Base, manuals or other reference materials to resolve incidents \n\n* Investigate and resolve incidents with no known solution \n\n* Collaborate with other team members to assist them with resolution of incidents\n\n* Contribute and update our Knowledge Base and Communities \n\n* Accept and retain ownership of requests, provide regular updates to support and /or customers on the status of each request and manage aging of assigned requests\n\n* Ensure service level standards are achieved (as defined by the Technical Support management team) \n\n* Handle interruptions well and move between tasks with ease while still meeting deadline \n\n\n\n\nIncident Escalation \n\n\n* Troubleshoot technical issues with clients using learned product knowledge and support processes \n\n* Collaborate with Senior or Principle Support Engineers on complex cases when appropriate \n\n* Replicate and log reported bugs in bug tracking system \n\n* Escalate cases to Escalation or R&D Engineers when required \n\n* Possess an intermediate understanding of the organization's products assigned, staying current with system information, changes and updates, and escalate more complex inquiries \n\n* Work with more knowledgeable resources to ensure any case needing escalation has appropriate documentation and detail to effectively transition the case without inconvenience to the customer. \n\n\n\n\nCustomer Care \n\n\n* Attend virtual and classroom based training classes \n\n* Complete certifications for company products \n\n* Complete training for complementary 3rd party products \n\n* Use appropriate discretion in handling critical client calls and escalating calls to management \n\n* Perform each duty above with our customers' satisfaction as your number one priority.\n\n* Assist in training new Technical Support team members \n\n* Contribute new content to the Support Knowledge base \n\n* Work shift rotation to cover evenings, public holidays and weekends \n\n\n\n\nWhat you will need: \n\n\n* Bachelorโs degree in Business Applications, Computer Science, or a related field is desired \n\n* Computer/IT Certification a plus (or equivalent years of work experience)\n\n* At least 2 years of product support experience, preferably in a support analyst or technical support position preferred \n\n* Excellent interpersonal communication skills, both verbal and written, and ability to remain calm and professional in all circumstances \n\n* Excellent phone skills, which includes actively listening and developing effective questioning techniques to resolve issues \n\n* Excellent knowledge of customer service principles and practices with previous customer service experience \n\n* Proven ability to resolve escalated technical issues by quickly identifying problems, forming solutions, including customized solutions that are outside of the generally accepted use of a product function, and executing step-by-step troubleshooting procedures \n\n* Excellent understanding of the general aspects of the job, including thorough knowledge of relevant software computer applications and equipment \n\n* A positive, professional, solution-oriented, enthusiastic and team-oriented attitude\n\n* Demonstrated ability to handle interruptions well and move between tasks with ease while still meeting deadlines \n\n* Ability to follow department processes and procedures \n\n* Experience utilizing CRM systems \n\n\n\n\nBonus Points: \n\n\n* Intermediate understanding of major RDBMS with emphasis on Oracle, MS SQL\n\n* Intermediate desktop OS knowledge (PC and Server) including understanding environment variables and writing and troubleshooting batch files \n\n* Salesforce Experience \n\n* Intermediate network communication, network security, network administration and wireless networking knowledge \n\n* Intermediate virtualization knowledge with the ability to configure and troubleshoot virtual environments \n\n* Proficiency supporting multiple versions of Windows\n\n* Proficiency supporting several major web browsers such as Internet Explorer, Chrome, Firefox or Safari\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior and Senior jobs that are similar:\n\n
$80,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nChicago, Illinois, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote SaaS Tier 2 Support Specialist Payments Product
Tier 2 Payments Support Specialist\n\nNewbook is venturing into new territory, and we are seeking our very first support specialist that knows all things payments to join our collaborative and committed Support team. As the Payments SME in the Support team, you will be entrusted with delivering a friendly, enthusiastic, and customized support experience for our amazing customers using our platform. You are the missing puzzle piece to help us bridge any knowledge gaps that may arise. Through extensive knowledge of merchants services and payments ecosystem, you will analyze, investigate, and resolve complex payments and software related issues. While you may encounter problems that can be resolved through a number of our existing resources, you may also have to troubleshoot an issue that we have not yet had the chance to tackle. \n\nAbout Us\n\nNewbook provides award-winning Online Booking and Property Management Systems to transform the way the hospitality and tourism industry does business. Innovation and excellence are at the heart of what we do, and we strive to give our clients the very best to help them reach their full potential. The success of Newbook is driven by the unique contributions of its people. We have created an open, flexible, and supportive environment that inspires diversity and enables everyone to thrive. We would love for you to consider joining our amazing team! \n\nCheck out our website to find out more: www.newbook.cloud\n\nWhat you will do:\n\nCase Handling\n\n\n* Provide guidance and support to clients over phone and email, ensuring to register and classify cases based on severity and priority \n\n* Utilize existing knowledge base, manuals or other reference materials to resolve cases\n\n* Proactively investigate and resolve cases while collaborating with team members\n\n* Contribute and update our knowledge base and communities\n\n* Accept and retain ownership of requests, provide regular updates to support and /or customers on the status of each request and manage aging of assigned requests\n\n* Handle interruptions well and move between tasks with ease while still meeting deadline\n\n\n\n\nEscalations\n\n\n* Collaborate with product or engineering to troubleshoot and triage issues for customers.\n\n* Analyze payments related issues from other team members to assist triaging and troubleshooting\n\n* Replicate and log reported bugs in bug tracking system\n\n* Escalate cases to Escalation or R&D Engineers when required\n\n\n\n\nSubject Matter Expert: \n\n\n* Serve as subject matter expert for payments ecosystem and lifecycle\n\n* Possess a deep understanding of the organization's software, staying current with system information, changes and updates, and escalate more complex inquiries\n\n* Update documentation regarding payments support to share knowledge of payments with the rest of the organization.\n\n* Leverage extensive knowledge of payments lifecycle to troubleshoot and triage unknown errors. \n\n* Assist in actively training existing and new support representatives around aspects of supporting payments.\n\n\n\n\nWhat you will need: \n\n\n* Bachelorโs degree in Business Applications, Computer Science, or a related field is desired or equivalent work experience.\n\n* Previous Merchant Service, Banking, or Financial experience required. Experience with credit card processing a must. \n\n* Computer/IT Certification a plus (or equivalent years of work experience)\n\n* At least 2 years of product support experience in technical, payments related support position \n\n* Excellent interpersonal communication skills, both verbal and written, and ability to remain calm and professional in all circumstances\n\n* Excellent phone skills, which includes actively listening and developing effective questioning techniques to resolve issues\n\n* Excellent knowledge of customer service principles and practices with previous customer service experience\n\n* Proven ability to resolve escalated technical issues by quickly identifying problems, forming solutions, including customized solutions that are outside of the generally accepted use of a product function, and executing step-by-step troubleshooting procedures\n\n* Excellent understanding of the general aspects of the job, including thorough knowledge of relevant software computer applications and equipment\n\n* A positive, professional, solution-oriented, enthusiastic and team-oriented attitude\n\n* Demonstrated ability to handle interruptions well and move between tasks with ease while still meeting deadlines\n\n* Ability to follow department processes and procedures\n\n* Experience utilizing CRM systems\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and SaaS jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nChicago, Illinois, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Sr Business Analyst - Revenue\n\nStorable is seeking a Senior Business Analyst to join our Business Operations team, supporting the Sales, Marketing, Client Success, Client Operations, and Business Development departments.\n\nThis role focuses on driving revenue growth and empowering stakeholders through proactive and expert guidance. You will play a critical role in bridging the gap between business needs and technical solutions. This role combines project management, product ownership, technical design, technical development, and analytical skills to ensure our systems, processes, and strategies align with our business objectives.\n\nWhat you will do:\n\n\n* Stakeholder Management: Engage with stakeholders across the organization to understand business needs, gather requirements, and manage expectations.\n\n* Lead-to-Cash Lifecycle Expertise: Develop and maintain an expert understanding of the lead-to-cash lifecycle from a systems, business, and process perspective.\n\n* Project Management: Lead and manage projects from inception to completion, ensuring timelines and deliverables are met. Utilize project management frameworks and Scrum methodologies.\n\n* Product Ownership: Act as an internal Product Owner, driving strategy, business cases, roadmaps, and user stories. Prioritize backlog items and ensure clear communication with both business and systems teams.\n\n* Business and Systems Analysis: Analyze and diagram business processes and systems to identify areas for development and improvement. Provide recommendations and implement solutions to enhance efficiency and effectiveness.\n\n* Data Analysis: Utilize SQL, advanced Excel functions, and Tableau for data extraction, analysis, and reporting. Provide insights and support decision-making with data-driven recommendations. Use data wrangling skills to clean systems and keep those systems clean over time.\n\n* Salesforce Administration: Configure and manage Salesforce (Flows, Validation Rules, Formula Fields, Reporting, Dashboards) to support business processes and enhance user experience.\n\n* Hubspot Management: Configure and optimize Hubspot (Configuration, Workflows, Reporting) for marketing and sales automation.\n\n* Integration and Automation: Utilize Workato or another iPaaS to integrate systems and automate workflows, enhancing operational efficiency.\n\n\n\nWhat you will need:\n\n\n* Bachelorโs degree in relevant field.\n\n* Minimum of 5+ years of relevant experience as a Business Analyst, Revenue Analyst, Systems Analyst, Operations Analyst, Systems Engineer, Salesforce Admin, or Product Owner.\n\n* Proven experience in stakeholder management and project management within a technology company.\n\n* Expert knowledge of each element in the lead-to-cash lifecycle from a systems, business, and process perspective.\n\n* Proven track record developing intricate SQL queries, Salesforce feature sets (Flows, Validation Rules, Formula Fields, Reporting, Dashboards), Hubspot feature sets (Configuration, Workflows, Reporting), advanced Excel functions, and automation scripts.\n\n* Experience with Scrum and a project management framework.\n\n* Strong analytical and problem-solving skills, with a proven track record of providing high-impact, actionable insights to upper management.\n\n* Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.\n\n* Highly curious disposition with a bias towards action.\n\n* Flexibility and nimbleness - Storable is a fast-moving company, so our sales tactics, product offerings, and overall strategy might pivot. Weโre looking for someone who is excited by rapid growth and eager to adapt our processes accordingly.\n\n* Certification in Salesforce, Scrum, or a Project Management framework is a plus.\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior, Marketing and Sales jobs that are similar:\n\n
$50,000 — $105,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nAtlanta, Georgia, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
This job post is closed and the position is probably filled. Please do not apply. Work for Storable and want to re-open this job? Use the edit link in the email when you posted the job!
๐ค Closed by robot after apply link errored w/ code 404 3 years ago
\nStorable is looking for an experienced DevOps Engineer that can build culture and automation to empower our software delivery teams to deploy continuously. You will help manage our AWS environment, as well as engineer and maintain a fully automated CInD pipeline that builds and deploys over 60 containerized microservices. In addition, you will develop internal standards and work with software delivery teams to provide them the autonomy necessary to deliver, test and monitor our applications using DevOps best practices. Our team is comprised of individuals across multiple states that support products ranging from Websites to container based microservices and Windows desktop applications.\n\nAll applicants must be currently authorized to work in the United States on a full-time basis.\n\nLocation: Remote\n\n\n* Storable is a distributed-first company, but is only registered for employment in a certain number of states. In order to be considered, you must permanently reside in the following states to be eligible for employment:\n\n\n\n\n\n* Primary States: Texas, Colorado, North Carolina, Tennessee, Florida, Illinois, Indiana, Kansas, Missouri, Pennsylvania, Georgia, Arizona, Alabama, Mississippi Louisiana, South Carolina, Oklahoma, Wyoming, Nebraska, Wisconsin, Virginia\n\n\n\n\nAbout Us\n\nAt Storable, we believe storage operators should have one partner they can trust to help you get the results they need for their business. That’s why we’ve built the industry’s first fully integrated platform that offers facility management software, facility websites, marketing programs and services, payments, and deeply integrated tenant insurance capabilities all in one solution.\n\nWe leverage our platform in combination with our over 25 years of storage industry expertise to help our thousands of storage customers achieve their tenant experience and operational efficiency objectives every single day.\n\nWhat You'll Do\n\n\n* Provide training and lead engineering teams towards DevOps best practices.\n\n* Maintain pipelines and automation for delivering code to microservice based environments with GitLab.\n\n* Build tooling to support infrastructure as code with Terraform.\n\n* Utilize Envoy and DataDog APM to proactively monitor and correct application issues.\n\n* Build infrastructure repeatability and deployment pipelines for business analytics platforms.\n\n* Lead efforts to improve our site reliability and ensure engineering teams have the tools to help.\n\n* Facilitate and help design our docker orchestration migration (Rancher to Kubernetes).\n\n* Support container based initiatives across multiple products.\n\n* Accelerate DevOps tools and practice adoption for legacy applications.\n\n* Standardize current logging solution to DataDog.\n\n* Maintain AWS resources and design cloud native AWS architecture.\n\n\n\n\nWhat You'll Need\n\n\n* 5+ years of professional experience in Linux system administration and experience administering Linux in a cloud based environment\n\n* 2+ years of professional experience with one or more scripting languages: Bash, Python, Ruby\n\n* 2+ years of professional experience with Docker and container orchestration\n\n* AWS administration experience\n\n* Webmaster experience\n\n* Working knowledge of relational databases: Postgres, MySql\n\n* Flexibility to operate in an environment with changing demands and priorities\n\n* Comfortable with version control software and using Git workflows\n\n* Experience with configuration management tools\n\n* Experience in uptime reporting and monitoring\n\n\n\n\nBonus Points\n\n\n* AWS Certification (Developer or Solutions Architect)\n\n* Linux Certification (ex: LPIC, CompTIA)\n\n* Docker container orchestration experience (ex: Kubernetes, Swarm, Rancher)\n\n* Experience with monitoring/reporting tools (ex: PagerDuty, Pingdom, Nagios, Datadog)\n\n* Familiarity with platform logging solutions (ex: loggly, logstash, Elastic stack, DataDog)\n\n* Understand network security and implications\n\n* Experience in SRE best practices\n\n* Experience in a containerized CI/CD environment (ex: Gitlab, CircleCI)\n\n* Experience with Infrastructure as Code (Cloudformation, Terraform, Ansible)\n\n* Familiarity in Windows environments for cross product support\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to DevOps, Engineer, Cloud, Git, Marketing and Linux jobs that are similar:\n\n
$70,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.