Howdy 👋 We’re the folks at [SkyVerge](https://www.skyverge.com/), where we build products (like [WooCommerce Memberships](https://woocommerce.com/products/woocommerce-memberships/) and [Jilt](https://jilt.com/)) that help over 100k+ eCommerce brands grow and manage their businesses. Our team is 100% remote, with 36 people distributed all over the world.\n\nWe’re looking for a friendly, talented Customer Support Specialist to join our team and help support our entire suite of products: a suite of WordPress plugins for WooCommerce, and Jilt, an email marketing platform built for eCommerce.\n\nYou’ll be the first point of contact for hundreds of thousands of eCommerce stores, helping them with problems, and answering questions. As part of a small team, you'll likely get your hands dirty with a little bit of everything. \n\n**You should be:**\n* Excited to be on the customer’s team -- you’ll need to understand and empathize with their problems before you start fixing things\n* A self-starter, capable of working independently \n* Dedicated to constant experimentation & learning\n* Comfortable writing and publishing customer facing documentation\n* Familiar with HTML / CSS / JavaScript\n\n**Bonus points if you also have:**\n* Experience with WordPress\n* Experience with WooCommerce (or other eCommerce platforms)\n* Experience with PHP, or another programming language\n* Experience in a Technical Writing role\n* Native-level fluency in a language other than English (We love being able to support customers in their native language!)\n\n**You’ll be responsible for:**\n* Assisting customers by troubleshooting technical problems and logging detailed issue reports for the engineering team as needed\n* Answering pre-sales questions and other feedback from customers\n* Writing technical documentation and other content so customers can help themselves\n* Documenting and optimizing our support process to improve customer satisfaction\n* Helping our product, engineering, and marketing teams identify areas where we can improve the customer experience\n* Monitoring social media and forums where customers may have questions or issues with our products and get them the help they need\n\n**Why you’ll love working with us:**\n* Kind, wonderful teammates that enjoy their work as much as you do\n* Competitive salary\n* Annual company retreats (read about [our last adventure in Scotland!](https://www.skyverge.com/blog/skytrip-2019-recap/))\n* Fantastic benefits: 28 days paid time-off, full health insurance (medical, dental, and vision), retirement contributions, paid parental leave, and more!\n* Transparent culture (check out [our team wiki](https://hq.skyverge.com/working-at-skyverge/))\n\nCurious to learn more? Read our full position overview and [apply here](https://apply.workable.com/skyverge/j/9C86F2EAF1/). We're excited to meet you! Applications accepted through **August 14th.**\n\n\n*We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.* \n\nPlease mention the words **ARRIVE SWAP ERROR** when applying to show you read the job post completely (#RMTguMTE3LjE3Mi40MQ==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to CSS, HTML, Customer Support, Non Tech, English, Marketing and Ecommerce jobs that are similar:\n\n $50,000 — $100,000/year\n
\n\n#Benefits\n 🏔 Company retreats\n\n
\n\n#Location\nWorldwide

Howdy 👋 We’re the folks at [SkyVerge](https://www.skyverge.com/), where we build products (like[ WooCommerce Memberships](https://woocommerce.com/products/woocommerce-memberships/) and [Jilt](https://jilt.com/)) that help over 100k+ eCommerce brands grow and manage their businesses. Our team is 100% remote, with 35 people distributed all over the world.\n\n\n\nWe’re looking for a friendly, talented Customer Support Specialist to join our team and help support our entire suite of products: a suite of WordPress plugins for WooCommerce, and Jilt, an email marketing platform built for eCommerce.\n\n\n\nYou’ll be the first point of contact for hundreds of thousands of eCommerce stores, helping them with problems, and answering questions. As part of a small team, you'll likely get your hands dirty with a little bit of everything. \n\n\n\n**You should be:**\n\n* Excited to be on the customer’s team -- you’ll need to understand and empathize with their problems before you start fixing things\n\n* A self-starter, capable of working independently \n\n* Dedicated to constant experimentation & learning\n\n* Familiar with HTML / CSS\n\n\n\n**Bonus points if you also have:**\n\n* Experience with WordPress\n\n* Experience with WooCommerce (or other eCommerce platforms)\n\n* Experience with PHP, JavaScript, or another programming language\n\n* Experience writing and maintaining documentation\n\n* Native-level fluency in a language other than English (We love being able to support customers in their native language!)\n\n\n\n**You’ll be responsible for:**\n\n* Assisting customers by troubleshooting technical problems and escalating as needed\n\n* Answering pre-sales questions and other feedback from customers\n\n* Documenting and optimizing our support process to improve customer satisfaction\n\n* Writing technical documentation and other content so customers can help themselves\n\n* Helping our product, engineering, and marketing teams identify areas where we can improve the customer experience\n\n* Monitoring social media and forums where customers may have questions or issues with our products and get them the help they need\n\n\n\n**Why you’ll love working with us:**\n\n* Kind, wonderful teammates that enjoy their work as much as you do\n\n* Competitive salary\n\n* Annual company retreats (read about [our last adventure in Scotland!](https://www.skyverge.com/blog/skytrip-2019-recap/))\n\n* Fantastic benefits: 28 days paid time-off, full health insurance (medical, dental, and vision), retirement contributions, paid parental leave, and more!\n\n* Transparent culture (check out our [team wiki](https://hq.skyverge.com/))\n\n\n\nCurious to learn more? Read our full position overview and [apply here](https://apply.workable.com/skyverge/j/6DBFFC379A/). We're excited to meet you! Applications accepted through **May 22nd.** \n\nPlease mention the words **LITTLE UPGRADE NEPHEW** when applying to show you read the job post completely (#RMTguMTE3LjE3Mi40MQ==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Ecommerce, Wordpress, Customer Support, Non Tech, English, HTML and Marketing jobs that are similar:\n\n $50,000 — $90,000/year\n
\n\n#Benefits\n 🏔 Company retreats\n\n
\n\n#Location\nWorldwide

Howdy 👋We’re the folks at SkyVerge, and we build WordPress plugins that help over 100k+ eCommerce businesses grow and manage their WooCommerce stores. Our team is 100% remote, with 34 people distributed all over the world.\n\nWe’re looking for a friendly, talented Customer Support Specialist to join our team and help support our entire suite of products: a suite of WordPress plugins for WooCommerce, and Jilt, an email marketing platform built for eCommerce.\n\nYou’ll be the first point of contact for hundreds of thousands of eCommerce stores, helping them with problems, and answering questions. As part of a small team, you'll likely get your hands dirty with a little bit of everything. \n\n**You should be:**\n* Excited to be on the customer’s team -- you’ll need to understand and empathize with their problems before you start fixing things\n* A self-starter, capable of working independently \n* Dedicated to constant experimentation & learning\n* Familiar with HTML, CSS and JavaScript\n\n**Bonus points if you also have:**\n* Experience with WordPress\n* Experience with WooCommerce (or other eCommerce platforms)\n* Experience supporting SaaS products\n* Experience writing and maintaining documentation\n* Native-level fluency in a language other than English (We love being able to support customers in their native language!)\n\n**You’ll be responsible for:**\n* Assisting customers by troubleshooting technical problems and escalating as needed\n* Answering pre-sales questions and other feedback from customers\n* Documenting and optimizing our support process to improve customer satisfaction\n* Writing technical documentation and other content so customers can help themselves\n* Helping our product, engineering, and marketing teams identify areas where we can improve the customer experience\n* Monitoring social media and forums where customers may have questions or issues with our products and get them the help they need\n\n**Why you’ll love working with us:**\n* Kind, wonderful teammates that enjoy their work as much as you do\n* Competitive salary\n* Annual company retreats (read about [our last adventure in Scotland!](https://www.skyverge.com/blog/skytrip-2019-recap/))\n* Fantastic benefits: 28 days paid time-off, full health insurance (medical, dental, and vision), retirement contributions, paid parental leave, and more!\n* Transparent culture (check out [our team wiki](https://hq.skyverge.com/))\n\nCurious to learn more? Read our full position overview and[ apply here](https://apply.workable.com/skyverge/j/B6932CB2B7/). We're excited to meet you! Applications accepted through **March 13th.**\n\n*We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.* \n\nPlease mention the words **HARD HOSPITAL MELODY** when applying to show you read the job post completely (#RMTguMTE3LjE3Mi40MQ==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to CSS, HTML, Wordpress, Customer Support, Non Tech, English, Marketing, SaaS and Ecommerce jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 🏔 Company retreats\n\n
\n\n#Location\nWorldwide

Howdy 👋 We’re the folks at[ SkyVerge,](https://www.skyverge.com/) where we build products (like [Jilt](https://jilt.com/) and [WooCommerce Memberships](https://woocommerce.com/products/woocommerce-memberships/)) that help over 100k+ eCommerce brands grow and manage their businesses. Our team is 100% remote, with 34 people distributed all over the world.\n\nWe’re looking for a full-stack engineer to join our growing engineering team and build fast, secure, and maintainable code in PHP.\n\n**You should be:**\n* Experienced with PHP and JavaScript, ideally in a WordPress-specific role\n* Able to translate technical descriptions into detailed engineering implementation tasks\n* Detail-oriented & curious, with a drive to understand and solve technical challenges\n* A self-starter, able to work in a remote environment without constant supervision\n* Committed to constant improvement, learning, sharing your knowledge, and building meaningful relationships as a member of a highly efficient, fast paced team\n* Excited to work in a team oriented environment with an emphasis on growing and helping one another\n\n**Bonus points if you also have**:\n* WooCommerce experience\n* Experience with payment gateways, especially integrating with their APIs\n* Experience with front-end frameworks like React\n* Experience working in an Agile development team\n\n**You’ll be responsible for:**\n* Building features and fixes based on well defined specifications for multiple products\n* Investigating and fixing bugs reported by users or support team members\n* Performing user testing on your own code and providing code reviews to team members\n* Participate in the full development lifecycle from research and planning of engineering implementations to QA and deployment\n* Adding to our internal wiki/documentation\n* Assisting our support team with troubleshooting challenging issues\n* Contributing to our own open-source code (like our [plugin framework](https://github.com/skyverge/wc-plugin-framework)) and the wider community, like WooCommerce and WordPress\n\n**Why you’ll love working with us:**\n* Kind, wonderful teammates that enjoy their work as much as you do\n* A team oriented approach focused on helping everyone grow\n* Competitive salary\n* Annual company retreats (read about [our last adventure in Scotland!](https://jilt.com/blog/team-retreat-scotland/))\n* Fantastic benefits: 28 days paid time-off, full health insurance (medical, dental, and vision), retirement contributions, paid parental leave, and more!\n* Transparent culture (check out our [team wiki](https://hq.skyverge.com/))\n\nCurious to hear more? Learn more about the position and [apply here.](https://apply.workable.com/skyverge/j/5E47AE81B6/) Applications accepted through **March 6th.** We can’t wait to meet you!\n\n*We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things. \n\nPlease mention the words **DINOSAUR TOY TOE** when applying to show you read the job post completely (#RMTguMTE3LjE3Mi40MQ==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to JavaScript, PHP, Engineer, Wordpress and Ecommerce jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 🏔 Company retreats\n\n
\n\n#Location\nWorldwide

Howdy 👋 We’re the folks at [SkyVerge](https://www.skyverge.com/), where we build products (like [Jilt](https://jilt.com/) and [WooCommerce Memberships](https://woocommerce.com/products/woocommerce-memberships/)) that help over 100k+ eCommerce brands grow and manage their businesses. Our team is 100% remote, with 32 people distributed all over the world.\n\nWe’re looking for a full stack WordPress engineer to join our team and lead development on our websites.\n\n**You should be.:**\n* Deeply experienced with WordPress, particularly with building and maintaining custom themes and plugins.\n* Experienced with JavaScript, and familiar with front-end frameworks like React\n* Design-minded and visually-driven, with a desire to work on both front-end and back-end code\n* Detail-oriented & curious, with a drive to understand and solve technical challenges\n* A self-starter, comfortable working independently and taking a high level of ownership over projects\n* Dedicated to constant learning and sharing your knowledge\n\n**Bonus points if you also have:**\n* Experience with Google Analytics, Segment, Google Tag Manager, or similar tools\n* Experience with A/B testing tools like Google Optimize or Visual Website Optimizer.\n* Experience building custom Gutenberg blocks\n* Experience working in an Agile development team\n\n**You’ll be responsible for:**\n* Developing features and improvements to our websites (Jilt.com, SkyVerge.com, hq.skyverge.com, and others)\n* Benchmarking site speed and optimizing performance\n* Iterating on A/B tests with our marketing team to improve conversions\n* Building and maintaining tooling to enable continuous integration and deployment\n* Troubleshooting challenging technical issues with our sites, integrations, and infrastructure\n* Collaborating with team members across marketing, support, design, and engineering to deliver solutions that address customer, team, and company needs\n* Improving our internal wiki & documentation\n\n**Why you’ll love working with us:**\n* Kind, wonderful teammates that enjoy their work as much as you do\n* Competitive salary\n* Annual company retreats (read about [our last adventure in Scotland!](https://www.skyverge.com/blog/skytrip-2019-recap/))\n* Fantastic benefits: 27 days paid time-off, full health insurance (medical, dental, and vision), retirement contributions, paid parental leave, and more!\n* Transparent culture (check out [our team wiki](https://hq.skyverge.com/))\n\nCurious to hear more? Learn more about the position and apply via the link provided. Applications accepted through **December 13th.** We can’t wait to meet you!\n\n*We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.* \n\nPlease mention the words **MAGNET CAKE EXILE** when applying to show you read the job post completely (#RMTguMTE3LjE3Mi40MQ==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Marketing, Engineer, Wordpress and Ecommerce jobs that are similar:\n\n $65,000 — $100,000/year\n
\n\n#Benefits\n 🏔 Company retreats\n\n
\n\n#Location\nWorldwide

Howdy 👋We’re the folks at [SkyVerge](https://www.skyverge.com/), where we build tools that help over 100,000 eCommerce brands grow and manage their businesses. Our team is 100% remote, with 32 people distributed all over the world. Our most popular products are:\n\n* [Jilt ](https://jilt.com/)- an email marketing platform built for eCommerce that helps stores engage and delight their customers with emails that drives sales.\n* [WooCommerce Memberships](https://woocommerce.com/products/woocommerce-memberships/) - a full-featured membership site solution for stores running WooCommerce.\n\nWe’re looking for a driven, experienced Product Manager to help grow Jilt.\n\n**You should be:**\n* Empathetic and understanding of the user journey, and excited to collaborate with the team in making it better.\n* Adept at understanding the difference between user needs and requests.\n* Able to translate feedback into job stories and acceptance criteria for our engineering team.\n* Detail-oriented & curious, with a drive to understand and solve challenges for users in a clean, simple, and streamlined way.\n* A self-starter, comfortable working independently and taking a high level of responsibility.\n* Dedicated to constant learning and sharing your knowledge.\n\n**Bonus points if you also have:**\n* Experience with CSS and HTML; even more for familiarity with programming languages\n* WooCommerce or other eCommerce experience (particularly with other platforms like Shopify, Magento, or BigCommerce)\n* Experience with product design tools like Whimsical, Figma, Balsamiq, or others\n* Experience working with an Agile development team\n\n**You’ll be responsible for:**\n* Gathering and organizing customer feedback via multiple sources.\n* Identifying user problems and developing job stories to communicate them to our team.\n* Analyzing competitors and identifying gaps in our product offering.\n* Proposing product improvements that address customer, team, and company needs.\n* Contributing to and providing feedback on UX design.\n* Improving how we track and use product analytics.\n* Collaborating with team members across support, design, and engineering to deliver solutions that solve user problems.\n* Prioritizing stories, bug reports, and product improvements with our engineering team.\n* Ensuring that product updates meet acceptance criteria and our definition of done.\n* Communicating product changes to our team internally and to customers externally.\n\n\n**Why you’ll love working with us:**\n* Kind, wonderful teammates that enjoy their work as much as you do\n* Competitive salary\n* Annual company retreats (read about [our last adventure in Scotland!](https://www.skyverge.com/blog/skytrip-2019-recap/))\n* Fantastic benefits: 27 days paid time-off, full health insurance (medical, dental, and vision), retirement contributions, paid parental leave, and more!\n* Transparent culture (check out [our team wiki](https://hq.skyverge.com/))\n\nCurious to learn more? Learn more about the position and [apply here.](https://skyverge.workable.com/jobs/1156501) Applications accepted through **Nov 8th**. We can’t wait to meet you!\n\nWe support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.\n \n\nPlease mention the words **ATHLETE GRAB WEALTH** when applying to show you read the job post completely (#RMTguMTE3LjE3Mi40MQ==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior, Executive, CSS, Marketing and Ecommerce jobs that are similar:\n\n $65,000 — $100,000/year\n
\n\n#Benefits\n 🏔 Company retreats\n\n
\n\n#Location\nWorldwide

Howdy 👋 We’re the folks at SkyVerge, where we build products that help over 100k+ eCommerce brands grow and manage their businesses. Our team is 100% remote, with 29 people distributed all over the world.\n\nWe’re looking for an experienced, thoughtful Engineering Manager to help lead and coach our growing team of 10 engineers.\n\n**You should be:**\n* Experienced in coaching and mentoring a distributed team of engineers\n* Kind-hearted and passionate about leading teams to achieve goals together\n* An adept technical teacher who is able to make complex topics seem approachable\n* Excited about creating and fostering excellence in engineering and Agile/Lean project management practices\n* Action oriented with an experimental mindset and someone who thrives on continuously improving your team\n* Eager to collaborate with multiple teams and understand how other teams’ work influences engineering practices\n* A self-starter, comfortable working independently and taking on a high level of responsibility\n* An effective communicator in verbal and written English with strong feedback skills\n* Available for a roughly 9am - 5pm EST work day to maximize overlap with our distributed team\n\n**You’ll be responsible for:**\n* Managing, mentoring, and coaching a team of 10-12 engineers through consistent feedback, continuous improvement, and recognizing the individual strengths and contributions of team members\n* Providing career development planning and guidance to the engineering team\n* Conducting weekly check-ins (1:1s) with team members\n* Assisting with the hiring, onboarding, and training of new team members\n* Consistently sharing objectives and goals with the team and rallying the team to accomplish them\n* Championing an ethos of continuous improvement in the team\n* Helping grow the expertise of the team in performant, reliable, scalable, maintainable architecture, and experimentation\n* Collecting and analyzing workflow and team metrics to drive improvements\n* Helping to define, document, and unify engineering best practices, project management processes, and tooling across the existing teams\n* Participating in quarterly planning meet-ups with company leadership\n\n**Why you’ll love working with us:**\n* Kind, wonderful teammates that enjoy their work as much as you do\n* Competitive salary\n* Annual company retreats (read about [our last adventure in Scotland!](https://www.skyverge.com/blog/skytrip-2019-recap/))\n* Fantastic benefits: 27 days paid time-off, full health insurance (medical, dental, and vision), retirement contributions, paid parental leave, and more!\n* Transparent culture (check out [our team wiki](https://hq.skyverge.com/))\n\nCurious to hear more? [ Learn more about the position and apply here.](https://skyverge.workable.com/jobs/1116786) Applications accepted through **September 17th.** We can’t wait to meet you!\n\n*We support workplace diversity and do not discriminate on any protected class. We believe that when we work together as a team of different views, experiences, and ideas, we can build amazing things.* \n\nPlease mention the words **INCREASE ROBUST EXCLUDE** when applying to show you read the job post completely (#RMTguMTE3LjE3Mi40MQ==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Engineer, Executive, English and Ecommerce jobs that are similar:\n\n $65,000 — $120,000/year\n
\n\n#Benefits\n 🏔 Company retreats\n\n🌎 Distributed team\n\n
\n\n#Location\nWorldwide

Howdy 👋We’re the folks at SkyVerge, and we build WordPress plugins that help over 100k+ eCommerce businesses grow and manage their WooCommerce stores. Our team is 100% remote, with 27 people distributed all over the world.\n\nWe’re looking for a driven, experienced Product Manager to help us maintain, grow, and expand our existing portfolio of 50+ individual extensions.\n\n**You should be:**\n* Empathetic and understanding of the user journey, and excited to collaborate with the team in making it better.\n* Adept at understanding the difference between user needs and requests.\n* Able to translate feedback into job stories and acceptance criteria for our engineering team.\n* Detail-oriented & curious, with a drive to understand and solve challenges for users in a clean, simple, and streamlined way.\n* A self-starter, comfortable working independently and taking a high level of responsibility.\n* Dedicated to constant learning and sharing your knowledge.\n\n**Bonus points if you also have:**\n* Experience with CSS and HTML; even more for familiarity with programming languages\n* WooCommerce or other eCommerce experience (particularly with other platforms like Shopify, Magento, or BigCommerce)\n* Experience with product design tools like Whimsical, Figma, Balsamiq, or others\n* Experience working with an Agile development team\n\n**You’ll be responsible for:**\n* Gathering and organizing customer feedback via multiple sources.\n* Identifying user problems and developing job stories to communicate them to our team.\n* Analyzing competitors and identifying gaps in our product offering.\n* Proposing product improvements that address customer, team, and company needs.\n* Contributing to and providing feedback on UX design.\n* Collaborating with team members across support, design, and engineering to deliver solutions that solve user problems.\n* Prioritizing stories, bug reports, and product improvements with our engineering team.\n* Ensuring that product updates meet acceptance criteria and our definition of done.\n* Communicating product changes to our team internally and to customers externally.\n\n**Why you’ll love working with us:**\n* Kind, wonderful teammates that enjoy their work as much as you do\n* Competitive salary\n* Annual company retreats (read about our [last adventure in Scotland!](https://www.skyverge.com/blog/skytrip-2019-recap/))\n* Fantastic benefits: 27 days paid time-off, full health insurance (medical, dental, and vision), retirement contributions, paid parental leave, and more!\n* Transparent culture (check out our[ team wiki](https://hq.skyverge.com/))\n\nCurious to learn more? Learn more about the position and apply via the link provided. Applications accepted through **September 10th**. We can’t wait to meet you!\n\n*We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.* \n\nPlease mention the words **JOURNEY EXCUSE EMBRACE** when applying to show you read the job post completely (#RMTguMTE3LjE3Mi40MQ==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Executive, CSS and Ecommerce jobs that are similar:\n\n $70,000 — $100,000/year\n
\n\n#Benefits\n 🏔 Company retreats\n\n
\n\n#Location\nWorldwide

Howdy 👋We’re the folks at SkyVerge, and we build WordPress plugins that help over 100k+ eCommerce businesses grow and manage their WooCommerce stores. Our team is 100% remote, with 27 people distributed all over the world.\n\nWe’re looking for a friendly, talented Customer Support Specialist to join our team and help support our entire suite of products: a portfolio of WordPress plugins for WooCommerce and Jilt, an email marketing platform built for eCommerce.\n\nYou’ll be the first point of contact for hundreds of thousands of eCommerce stores, helping them with problems, and answering questions. As part of a small team, you'll likely get your hands dirty with a little bit of everything. \n\n**You should be:**\n* Excited to be on the customer’s team -- you’ll need to understand and empathize with their problems before you start fixing things\n* A self-starter, capable of working independently \n* Dedicated to constant experimentation & learning\n* Familiar with HTML, CSS and JavaScript\n\n**Bonus points if you also have:**\n* Experience with WordPress\n* Experience with WooCommerce (or other eCommerce platforms)\n* Experience supporting SaaS products\n* Experience with PHP / Ruby (or other programming languages)\n* Native-level fluency in a language other than English (We love being able to support customers in their native language!)\n\n**You’ll be responsible for:**\n* Assisting customers by troubleshooting technical problems and escalating to the engineering team as needed\n* Answering pre-sales questions and other feedback from customers\n* Documenting and optimizing our support process to improve customer satisfaction\n* Writing technical documentation and other content so customers can help themselves\n* Helping our engineering & product teams to identify areas where we can improve the customer experience\n* Monitoring social media and forums where customers may have questions or issues with our products and get them the help they need\n\n**Why you’ll love working with us:**\n* Kind, wonderful teammates that enjoy their work as much as you do\n* Competitive salary\n* Annual company retreats (read about [our last adventure in Scotland!](https://www.skyverge.com/blog/skytrip-2019-recap/))\n* Fantastic benefits: 27 days paid time-off, full health insurance (medical, dental, and vision), retirement contributions, paid parental leave, and more!\n* Transparent culture (check out our [team wiki](https://hq.skyverge.com/))\n\nCurious to learn more? Read our full position overview and apply via the link below. We're excited to meet you!\n\n*We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.* \n\nPlease mention the words **MAZE CASTLE BRING** when applying to show you read the job post completely (#RMTguMTE3LjE3Mi40MQ==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to JavaScript, CSS, HTML, Customer Support, Non Tech, English, PHP, Ruby, Marketing, SaaS and Ecommerce jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 🏔 Company retreats\n\n
\n\n#Location\nWorldwide

Howdy 👋We’re the folks at SkyVerge, and we build WordPress plugins that help over 100k+ eCommerce businesses grow and manage their WooCommerce stores. Our team is 100% remote, with 27 people distributed all over the world.\n\nWe’re looking for a driven, experienced, full-stack PHP Engineer to join our growing engineering team and build new features while maintaining our existing portfolio of 60+ individual extensions.\n\n**You should be:**\n* Deeply experienced with PHP, ideally in a WordPress-specific role\n* Experienced with JavaScript, especially with front-end frameworks like React\n* Adept at translating user stories into detailed engineering implementation tasks\n* Detail-oriented & curious, with a drive to understand and solve technical challenges\n* A self-starter, comfortable working independently and taking a high level of responsibility\n* Dedicated to constant learning and sharing your knowledge\n\n\n**Bonus points if you also have:**\n* WooCommerce experience\n* Experience with payment gateways, especially integrating with their APIs\n* eCommerce experience (particularly with other platforms like Shopify, Magento, or BigCommerce)\n\n**You’ll be responsible for:**\n* Building features & fixing bugs based on specs in Clubhouse stories (derived from both customer feedback and our support team)\n* Adhering to internal code standards and best practices while suggesting new ones for team consideration\n* Carefully user-testing your own work and implementing feedback from code review\n* Providing detailed code reviews to your teammates\n* Adding to our internal wiki/documentation\n* Assisting our support team with troubleshooting challenging issues\n* Contributing to our own open-source code (like our [plugin framework](https://github.com/skyverge/wc-plugin-framework)) and the wider community, like WooCommerce and WordPress\n\n**Why you’ll love working with us:**\n* Kind, wonderful teammates that enjoy their work as much as you do\n* Competitive salary\n* Annual company retreats (read about our [last adventure in Scotland!](https://www.skyverge.com/blog/skytrip-2019-recap/))\n* Fantastic benefits: 27 days paid time-off, full health insurance (medical, dental, and vision), retirement contributions, paid parental leave, and more!\n* Transparent culture (check out our [team wiki](https://hq.skyverge.com/))\n\nCurious to learn more? Learn more about the position and [apply here.](https://skyverge.workable.com/jobs/1070902) Applications accepted through **July 29th**. We can’t wait to meet you!\n\n*We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things*.\n \n\nPlease mention the words **PEN HABIT SCISSORS** when applying to show you read the job post completely (#RMTguMTE3LjE3Mi40MQ==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to JavaScript, React, PHP, Engineer and Ecommerce jobs that are similar:\n\n $60,000 — $120,000/year\n
\n\n#Benefits\n 🏔 Company retreats\n\n
\n\n#Location\nWorldwide

Howdy 👋We’re the folks at SkyVerge, and we build WordPress plugins that help over 100k+ eCommerce businesses grow and manage their WooCommerce stores. Our team is 100% remote, with 21 people distributed all over the world.\n\nWe’re looking for a friendly, talented Customer Support Specialist to join our team and help support our entire suite of products: a portfolio of WordPress plugins for WooCommerce and Jilt, an email marketing platform built for eCommerce.\n\nYou’ll be the first point of contact for hundreds of thousands of eCommerce stores, helping them with problems, and answering questions. As part of a small team, you'll likely get your hands dirty with a little bit of everything. \n\n**You should be:**\n* Excited to be on the customer’s team -- you’ll need to understand and empathize with their problems before you start fixing things\n* A self-starter, capable of working independently \n* Dedicated to constant experimentation & learning\n* Familiar with HTML, CSS and JavaScript\n\n**Bonus points if you also have:**\n* Experience with WordPress\n* Experience with WooCommerce (or other eCommerce platforms)\n* Experience supporting SaaS products\n* Experience with PHP / Ruby (or other programming languages)\n* Native-level fluency in a language other than English (We love being able to support customers in their native language!)\n\n**You’ll be responsible for:**\n* Assisting customers by troubleshooting technical problems and escalating to the engineering team as needed\n* Answering pre-sales questions and other feedback from customers\n* Documenting and optimizing our support process to improve customer satisfaction\n* Writing technical documentation and other content so customers can help themselves\n* Helping our engineering & product teams to identify areas where we can improve the customer experience\n* Monitoring social media and forums where customers may have questions or issues with our products and get them the help they need\n\n**Why you’ll love working with us:**\n* Kind, wonderful teammates that enjoy their work as much as you do\n* Competitive salary\n* Annual company retreats (read about our [last adventure in Lake Tahoe!](https://www.skyverge.com/blog/skytrip-2018-recap/))\n* Fantastic benefits: 27 days paid time-off, full health insurance (medical, dental, and vision), retirement contributions, paid parental leave, and more!\n* Transparent culture (check out our [team wiki](https://hq.skyverge.com/))\n\nCurious to learn more? Read our [full position overview and apply here](https://skyverge.workable.com/jobs/1016363). We're excited to meet you!\n\n*We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.* \n\nPlease mention the words **BOIL ACROSS SYMPTOM** when applying to show you read the job post completely (#RMTguMTE3LjE3Mi40MQ==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to JavaScript, CSS, HTML, Customer Support, Non Tech, English, PHP, Ruby, Marketing, SaaS and Ecommerce jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 🏔 Company retreats\n\n
\n\n#Location\nWorldwide

Howdy 👋We’re the folks at SkyVerge, and we build WordPress plugins that help over 100k+ eCommerce businesses grow and manage their WooCommerce stores. Our team is 100% remote, with 19 people distributed all over the world.\n\nWe’re looking for a driven, experienced, full-stack PHP Engineer to join our growing engineering team and build new features while maintaining our existing portfolio of 60+ individual extensions.\n\n**You should be:**\n* Deeply experienced with PHP, ideally in a WordPress-specific role\n* Experienced with JavaScript, especially with front-end frameworks like React\n* Adept at translating user stories into detailed engineering implementation tasks\n* Detail-oriented & curious, with a drive to understand and solve technical challenges\n* A self-starter, comfortable working independently and taking a high level of responsibility\n* Dedicated to constant learning and sharing your knowledge\n\n**Bonus points if you also have:**\n* WooCommerce experience\n* Experience with payment gateways, especially integrating with their APIs\n* eCommerce experience (particularly with other platforms like Shopify, Magento, or BigCommerce)\n\n**You’ll be responsible for:**\n* Building features & fixing bugs based on specs in Clubhouse stories (derived from both customer feedback and our support team)\n* Adhering to internal code standards and best practices while suggesting new ones for team consideration\n* Carefully user-testing your own work and implementing feedback from code review\n* Providing detailed code reviews to your teammates\n* Adding to our internal wiki/documentation\n* Assisting our support team with troubleshooting challenging issues\n* Contributing to our own open-source code (like our [plugin framework](https://github.com/skyverge/wc-plugin-framework)) and the wider community, like WooCommerce and WordPress\n\n**Why you’ll love working with us:**\n* Kind, wonderful teammates that enjoy their work as much as you do\n* Competitive salary\n* Annual company retreats (read about our [last adventure in Lake Tahoe!](http://www.skyverge.com/blog/skytrip-2018-recap/))\n* Fantastic benefits: 27 days paid time-off, full health insurance (medical, dental, and vision), retirement contributions, paid parental leave, and more!\n* Transparent culture (check out our team [wiki](http://hq.skyverge.com/))\n\n*We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.* \n\nPlease mention the words **CLOCK SPELL BLOSSOM** when applying to show you read the job post completely (#RMTguMTE3LjE3Mi40MQ==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to JavaScript, React, PHP, Engineer, Wordpress and Ecommerce jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n 🏔 Company retreats\n\n

SkyVerge is looking for a talented full-stack senior PHP engineer to join our team and help build our portfolio of WordPress plugins for WooCommerce. You'll write code that helps power mission-critical tools for millions of online stores.\n\n**The Role**\n\nYou’ll focus on building new features and maintaining existing code, while also helping with code reviews and customer support. With over 60 different plugins, there’s a wide variety of work. You might spend time on some complicated frontend interactions using JS, then switch focus to working with a tricky external REST API for a while, and later work on adding unit/acceptance tests to our framework code.\n\nYou’ll have the opportunity to really dive into a problem and understand it before crafting a well-engineered, high quality solution. We believe the best work happens when given lots of uninterrupted time to think and code.\n\nOur plugins are built on top of WordPress and designed to work with WooCommerce, so we use PHP 5.3+ (moving soon to PHP 5.6 minimum) and we write all new JS in ES6. We follow a superset of the WordPress coding standards and actively invest in tooling & testing to improve both the quality of our products and the happiness of our team building them. \n\nWe work primarily through GitHub and Slack, so you should be able clearly express your ideas via comments and messages. All new code is tested and peer-reviewed, so you’ll be able to both learn from the rest of the team and share your knowledge.\n\nAs one of our senior engineers, the team will look to you for advice and direction. You’ll help shape our best practices, decide on libraries & tooling, and refactor older or underperforming parts of the codebase. You’ll also be responsible for moving your projects forward, communicating your progress and milestones with others, and clearly documenting your work.\n\n**Process**\n\nAfter an initial screening, you’ll get an email with a few questions to answer. Following that, you’ll have a few 45 minute phone chats with different people on our team to learn more about you and answer any questions you have about the position and company. \n\nThe most qualified candidates will then be invited to complete a short one-day research project. If this goes well, we’ll invite you to the final stage of our evaluation process: the trial project. During this 1-2 week period, you’ll work closely with our team as a paid contractor to develop & ship a small feature. This gives you an opportunity to make sure you enjoy the work and the team, and it gives us an opportunity to evaluate your work. We’ll have regular chats each week to share feedback and make sure we’re on the same page. At the end of the project, if all goes well, you’ll be offered a permanent position. 🙂 \n\n**Benefits**\n\nHere are some benefits we're happy to offer to our team members:\n\n* Competitive salary\n* Annual incentive for meeting team and company goals\n* 27 days of paid time-off, in addition to 2 company holidays (SkyVerge Day in March, Founders Day in June 😀)\n* Medical, Dental, and Vision insurance for US and Canadian residents and their families (reimbursements for comparable care for non-US/Canadian residents)\n* 401k/RRSP Retirement plan with 4% company match for US/Canadian residents (contributions to comparable plans for non-US/Canadian residents)\n* Up to 8 weeks paid parental leave for new mothers and fathers\n* Work flexible hours from anywhere that has a reliable internet connection\n* Tools (hardware/software) to help you be productive\n* Allowance for professional growth (books, courses, conferences)\n* Home office or co-working allowance\n* A Kindle to help you keep learning\n\n*We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.*\n\n# Responsibilities\n **Here are some things you may do on a given day:**\n\n* Research and write a pitch to refactor the data model for our shipping extension\n* Refactor an underperforming class after profiling it in your local environment\n* Troubleshoot an issue with our Memberships plugin by deep-diving into the content restriction class\n* Analyze a slow SQL query and suggest ways to improve it\n* Construct a detailed, multi-step data migration to move data from a custom post type to a custom table, write unit tests for it, and manually user test / QA it.\n* Review a pull request from another team member for readability, maintainability, and adherence to standards, and provide suggested improvements\n* Review new API documentation for one of our integration plugins and draft a story to upgrade to it\n\n**On the first day you will:**\n\n* Meet your team and get familiar with how we work\n* Setup your local environment and tooling\n* Commit a small tweak to a plugin and open a pull request for peer review\n\n**In the first week you will:**\n\n* Develop, QA, review, and ship a small feature improvement\n* Participate in code review for a teammate’s code\n* Help a team member with fixing a bug\n\n**In the first month you will:**\n\n* Work closely with the product team to ship a large feature\n* Participate in your first support rotation week and help our support team with escalated issues\n* Handle deploying a set of plugin releases using our internal tools\n* Publish a retrospective on your first large project to share successes & planned improvements for the next project\n \n\n# Requirements\nYou love solving engineering challenges in the most pragmatic way possible. You write code that's clear, readable, and standards-compliant. More importantly, you keep the end user in mind and love getting feedback from customers to help improve our products.\n\nFinally, you can’t wait to join a small team that loves their work as much as you do, affords the opportunity to work on challenging & interesting projects, continuously learn and improve, and constantly ship your work. You’re an excellent writer and can communicate effectively whether drafting up a bug report, chatting in Slack, editing a wiki page, or drafting a retrospective. You know that code is about communication and explaining your thought process clearly goes hand-in-hand.\n\nOur team is fully-remote and we communicate primarily through Slack, Clubhouse, Google Docs, Basecamp, and weekly stand-ups via Zoom (a few short meetings) — we believe the best work happens when given lots of uninterrupted time that’s free of distractions.\n\nAs a remote team, we believe that regular meetups are invaluable for getting to know each other better, so you should be available for 1-2 company-paid team trips per year. Curious about what those are like? Check out our recap of our last team retreat ([SkyTrip](http://www.skyverge.com/blog/skytrip-2018-recap/)), which brought the entire team out to Lake Tahoe, California for a week. It’s a plus if you think (like we do) that bears are absolutely the coolest animals in the forest.\n\nThis is a full-time, salaried position, but hours are flexible. We know your work will speak for itself with commits, issues closed, and wiki edits.\n \n\nPlease mention the words **FINISH HOBBY CARPET** when applying to show you read the job post completely (#RMTguMTE3LjE3Mi40MQ==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to PHP, Senior, Engineer, Ecommerce, Wordpress and API jobs that are similar:\n\n $62,500 — $110,000/year\n
\n\n#Benefits\n 🤓 Vision insurance\n\n

SkyVerge is looking for a talented Customer Support Specialist to join our fully-distributed team and help support our entire suite of products.\n\n**The Role**\n\nYou’ll be the first point of contact for our customers, helping them with problems, and answering questions. As part of a small team, you'll likely get your hands dirty with a little bit of everything.\n\n**Here are some things you may do on a given day:**\n\n-Assist customers by troubleshooting technical problems and escalating to the engineering team as needed\n\n-Answer pre-sales questions and other feedback from customers\n\n-Document and optimize our support process to improve customer satisfaction\n\n-Write technical documentation and other content so customers can help themselves\n\n-Help our engineering & product teams to identify areas where we can improve the customer experience\n\n-Monitor social media and forums where customers may have questions or issues with our products and get them the help they need\n\nWith over 70 products that we support, there's plenty to learn. We’re aiming for you to have broad knowledge (mile-wide, inch-deep) and work closely with the product & engineering team to tackle more technical or in-depth questions that go beyond your knowledge.\n\n**On the first day you will:**\n\n-Onboard and get to know your new team members\n\n-Pair with a customer support specialist for training, and answer some customer questions together\n\n-Have a complete WooCommerce setup with major plugins installed\n\n-Read and review support guide\n\n**In the first week you will:**\n\n-Answer customer questions (draft, review from team member or manager, send)\n\n-Dive into learning WooCommerce and our major extensions (Memberships, for example)\n\n-Fix at least one documentation issue\n\n**In the first month you will:**\n\n-Own your own queue\n\n-Answer customer questions with minimal review\n\n-Contribute to documentation as necessary\n\n**You**\n\nYou have that unique combination of technical aptitude and empathy for the user. You’re comfortable with code but prefer to be customer-facing. You’re self-driven with a sense of urgency and draw satisfaction from going above and beyond to provide solutions. You’re an excellent communicator and have the ability to thrive in a distributed environment. Perhaps most importantly, you have a willingness to learn.\n\n**To succeed in this position, you must have:**\n\n-A solid understanding of HTML / CSS\n\n-A working knowledge of JavaScript\n\n-Native-level fluency in English (Are you fluent in other languages? Tell us! We love being able to support customers in their native language.)\n\n-Outstanding written communication and interpersonal skills\n\n-Boundless curiosity for our products and our customers\n\n-Ability to thrive in a remote environment (along with a reliable internet connection)\n\n**It’s helpful if you have:**\n\n-Experience with PHP / Ruby (or other programming languages)\n\n-Experience with WordPress\n\n-Experience with WooCommerce (or other eCommerce platforms)\n\n-Experience supporting SaaS products\n\n-Experience supporting downloadable software (especially in the LAMP stack)\n\n**The Team**\n\nOur team is fully-remote and we communicate primarily through Slack, GitHub, Help Scout, Intercom, and weekly stand-ups via Zoom (a few short meetings) — we believe the best work happens when given lots of uninterrupted time that’s free of distractions.\n\nAs a remote team, we believe that regular meet-ups are invaluable for getting to know each other better, so you should be available for 1-2 company-paid team trips per year. Curious about these trips? Check out our recap of our last team retreat ([SkyTrip!](https://www.skyverge.com/blog/skytrip-2018-recap/)) to get an idea of what they’re like.\n\nThis is a full-time, salaried position, but hours are flexible. We know your work will speak for itself with thoughtful replies to customers, wiki edits, and published documentation.\n\n**Process**\n\nAfter an initial screening, you’ll get an email with a few questions to answer. Following that, you’ll have a few 30 minute phone chats with different people on our team to learn more about you and answer any questions you have about the position and company.\n\nIf this goes well, we’ll invite you to join our team and start your paid 4 week trial period. During this period you’ll work full-time as a contractor, or part-time on nights/weekends if you already have a full-time position. This gives you an opportunity to make sure you enjoy the work and the team, and it gives us an opportunity to evaluate your work. We’ll have regular chats each week to share feedback and make sure we’re on the same page. At the end of the trial, you’ll be offered a permanent position 🙂\n\n**Benefits**\n\nHere are some benefits we're happy to offer to our team members:\n\n-Competitive salary\n\n-Annual incentive for meeting team and company goals\n\n-27 days of paid time-off, in addition to 2 company holidays (SkyVerge Day in March, Founders Day in June 😀)\n\n-Medical, Dental, and Vision insurance for US and Canadian residents and their families (reimbursements for comparable care for non-US/Canadian residents)\n\n-401k/RRSP Retirement plan with 4% company match for US/Canadian residents (contributions to comparable plans for non-US/Canadian residents)\n\n-Work flexible hours from anywhere that has a reliable internet connection\n\n-Tools (hardware/software) to help you be productive\n\n-Allowance for professional growth (books, courses, conferences)\n\n-Home office or co-working allowance\n\n-A Kindle to help you keep learning\n\n*We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.* \n\n# Requirements\nPlease apply directly through the link below. Applications accepted through August 15th. \n\nPlease mention the words **DISTANCE SWALLOW CASH** when applying to show you read the job post completely (#RMTguMTE3LjE3Mi40MQ==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Ecommerce, Wordpress, Customer Support, Non Tech, English, PHP, HTML, LAMP, Ruby and SaaS jobs that are similar:\n\n $60,000 — $95,000/year\n
\n\n#Benefits\n 🤓 Vision insurance\n\n🌎 Distributed team\n\n

SkyVerge is looking for a talented full-stack PHP engineer to join our team and help build our portfolio of WordPress plugins for WooCommerce. You'll write code that helps power mission-critical tools for millions of online stores.\n\n**The Role**\n\nYou’ll focus on building new features and maintaining existing code, while also helping with code reviews and customer support. With over 60 different plugins, there’s a wide variety of work. You might spend time on some complicated frontend interactions using JS, then switch focus to working with a tricky external REST API for a while, and later work on adding unit/acceptance tests to our framework code.\nYou’ll have the opportunity to really dive into a problem and understand it before crafting a well-engineered, high quality solution. We believe the best work happens when given lots of uninterrupted time to think and code.\n\nOur plugins are built on top of WordPress and designed to work with WooCommerce, so we use PHP 5.3+ (moving soon to PHP 5.6 minimum) and we write all new JS in CoffeeScript. We follow a superset of the WordPress coding standards and actively invest in tooling & testing to improve both the quality of our products and the happiness of our team building them.\n\nWe work primarily through GitHub and Slack, so you should be able clearly express your ideas via comments and messages. All new code is tested and peer-reviewed, so you’ll be able to both learn from the rest of the team and share your knowledge.\n\n**You**\n\nYou love solving engineering challenges in the most pragmatic way possible. You write code that's clear, readable, and standards-compliant. More importantly, you keep the end user in mind and love getting feedback from customers to help improve our products.\n\nYou're excited to join a small team that loves their work as much as you do, and affords the opportunity to work on interesting projects, continuously learn and improve, and constantly ship cool projects. You're an excellent communicator, whether written, in person, or via video chat (native-level English fluency is required). You know that code is about communication and that explaining yourself clearly goes hand-in-hand.\n\nOur team is fully remote and stays in touch primarily via Slack and weekly check-ins over Zoom. That said, we believe spending time together is important — availability for 1-2 company-paid team trips ([SkyTrip!](https://www.skyverge.com/blog/skytrip-2018-recap/)) per year is necessary.\n\nThis is a full-time, salaried position, but hours are flexible. We know your work will speak for itself with commits, issues closed, and wiki edits.\n\n**Process**\n\nAfter an initial screening, you’ll get an email with a few questions to answer. Following that, you’ll have a few 30 minute phone chats with different people on our team to learn more about you and answer any questions you have about the position and company.\n\nIf this goes well, we’ll invite you to join our team and start your 4-week trial. During this period you’ll work full-time as a contractor, or part-time on nights/weekends if you already have a full-time position. This gives you an opportunity to make sure you enjoy the work and the team, and it gives us an opportunity to evaluate your work. We’ll have regular chats each week to share feedback and make sure we’re on the same page. At the end of the 4 weeks, you’ll be offered a permanent position 🙂\n\n**Benefits**\n\nHere are some benefits we're happy to offer to our team members:\n\n- Competitive salary\n- Annual incentive for meeting team and company goals\n- 27 days of paid time-off, in addition to 2 company holidays (SkyVerge Day in March, Founders Day in June 😀)\n- Medical, Dental, and Vision insurance for US and Canadian residents and their families (reimbursements for comparable care for non-US/Canadian residents)\n- 401k/RRSP Retirement plan with 4% company match for US/Canadian residents (contributions to comparable plans for non-US/Canadian residents)\n- Work flexible hours from anywhere that has a reliable internet connection\n- Tools (hardware/software) to help you be productive\n- Allowance for professional growth (books, courses, conferences)\n- Home office or co-working allowance\n- A Kindle to help you keep learning\n\n*We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.* \n\nPlease mention the words **PURITY SPEAK ACOUSTIC** when applying to show you read the job post completely (#RMTguMTE3LjE3Mi40MQ==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to PHP, Engineer, Ecommerce, Wordpress, English, Video and API jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 🤓 Vision insurance\n\n

Hiya! We’re SkyVerge and we love eCommerce. Our products help merchants manage and grow their online stores, all the way from boutique corner shops to Fortune 500 retailers. We’re looking for a Head of Support to join our fully-distributed team who will improve our support team and processes across our entire suite of products.\n\n**Role**\n\nYou’ll be focused on ensuring that our customer support across our products and the platforms we work with continues to meet our high standards, and is constantly improving. You’ll be coaching support and engineering team members on tone and process, doing everything from reviewing drafts, spot-reading replies, assisting in de-escalating difficult threads, to tracking and improving team metrics on replies, response times, and response quality.\n\nWe know that the best learning and understanding comes from hands-on experience, so you’ll also be rolling up your sleeves to assist with support and pre-sales questions across our product suite. We have over 70 different products, so you’re excited that there’s always something new to learn.\n\nYou’ll have the opportunity to dive in and question everything: is what we’re doing effective? How are we measuring success? What standards are we setting? How can we improve and unify process across all products we support? Are our tools supporting our goals?\n\nWe expect that our head of support will be pushing our team forward on customer service best-practices, impeccable tone and voice, accuracy in replies, great supporting documentation, maintaining an internal knowledge base, and overall ensuring that our organization’s support runs as efficiently and seamlessly as a Swiss watch. We have several amazing team members already supporting our customers every day; you’ll be working directly with them to take our support to new heights.\n\nWe expect you to work closely with our product and development teams to ensure we’re building great products, have solid feedback loops in place for further improvements, and that customers get the help they need while running their businesses.\n\n**You**\n\nYou have a remarkable knack for understanding our customers’ problems, and working together with them to understand our products and resolve issues. You know good customer service comes from a place full of empathy, helpfulness, and friendliness. Your written communication is crystal-clear and representative of the standards our team should work towards.\n\nYou’re solutions-oriented, self-directed, curious, and love solving problems. No question is too difficult for you to research, critically evaluate current best-practices, then develop your own path forward for an optimal solution or potential improvements. You can do this on your own, or work with a team to drive a project forward. You question existing practices and seek out the “best” way to do things.\n\nTo succeed in this role, you’ll have:\n\n- excellent written communication and native-level English fluency. (Do you have proficiency in other languages? Tell us! We love being able to support customers in their native language.)\n- ability to thrive in a remote environment (along with a reliable internet connection).\n- above-average skills for reporting on and evaluating data & support metrics.\n- boundless curiosity and inquisitiveness for our products and how we can do things better.\n- high technical competency, such as ability to use FTP, launch a website from scratch, and understand software development in general.\n- proficiency with HTML / CSS.\n- experience writing technical documentation or guides.\n- experience in previous team captain or leadership roles.\n- experience in supporting software (downloadable or SaaS, we do both!).\n\nIt’s helpful if you have:\n\n- experience with eCommerce, or with platforms we work with in particular (Shopify, WooCommerce, Easy Digital Downloads).\n- experience in building, fixing, or maintaining software (if you have PHP, JavaScript, Ruby, etc., skills, let us know).\n- previous experience working remotely.\n- are US or CA-based for maximum overlap with our existing support team.\n\nOur team is fully-remote and we communicate primarily through Slack, GitHub, Help Scout, and weekly stand-ups on Monday via Zoom (a few short meetings on Monday) — we believe the best work happens when given lots of uninterrupted time that’s free of distractions. That said, we believe face time is valuable — availability for 1-2 company-paid team trips ([SkyTrip!](https://www.skyverge.com/blog/skytrip-2017-recap/)) per year is necessary.\n\nThis is a full-time, salaried position, but hours are flexible. We know your work will speak for itself with support metric improvements, documentation added, and wiki edits.\n\n**Process**\n\nQualified candidates will get an email with a few questions to answer via email. Following that, you’ll have a few 30-minute phone chats with different people on our team to learn more about you and answer any questions you have about the position and company. \n\nIf this goes well, we’ll invite you to join our team and start your 4-week trial. During this period, you’ll work full-time as a contractor, or part-time on nights/weekends if you already have a full-time position. This gives you an opportunity to make sure you enjoy the work and the team, and it gives us an opportunity to evaluate your work. We’ll have regular chats each week to share feedback and make sure we’re on the same page. At the end of the 4 weeks, you’ll be offered a permanent position 🙂 \n\n**Benefits**\n\nHere are some benefits we're excited to offer to our team members:\n\n- Competitive salary\n- Annual incentive for meeting team and company goals\n- 25 days of paid time-off, in addition to 2 company holidays (SkyVerge Day in March, Founders Day in June 😀)\n- Medical, Dental, and Vision insurance for US and Canadian residents and their families (reimbursements for comparable care for non-US/Canadian residents)\n- 401k/RRSP Retirement plan with 4% company match for US/Canadian residents (contributions to comparable plans for non-US/Canadian residents)\n- Work from anywhere that has a reliable internet connection\n- The tools (hardware/software) you need to be productive\n- Allowance for professional growth (books, courses, conferences)\n- Home office or co-working allowance\n- A Kindle to help you keep learning\n\n*We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.* \n\nPlease mention the words **BRAVE MUSIC EXPLAIN** when applying to show you read the job post completely (#RMTguMTE3LjE3Mi40MQ==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Customer Support, Non Tech, English and HTML jobs that are similar:\n\n $50,000 — $90,000/year\n
\n\n#Benefits\n 🤓 Vision insurance\n\n🌎 Distributed team\n\n

SkyVerge is looking for a talented full-stack PHP engineer to join our team and help build our portfolio of WordPress plugins for WooCommerce. You'll write code that helps power mission-critical tools for millions of online stores.\n\n**The Role**\n\nYou’ll be focused on building new features and maintaining existing code, while also helping with code reviews and customer support. With over 50 different plugins, there’s a wide variety of work. You might spend time on some complicated frontend interactions using JS, then switch focus to working with a tricky external REST API for a while, and later work on adding unit/acceptance tests to our [framework code](https://github.com/skyverge/wc-plugin-framework).\n\nYou’ll have the opportunity to really dive into a problem and understand it before crafting a well-engineered, high quality solution. We believe the best work happens when given lots of uninterrupted time to think and code.\n\nOur plugins are built on top of WordPress and designed to work with WooCommerce, so we use PHP 5.2+ (moving soon to PHP 5.3 minimum) and we write all new JS in CoffeeScript. We follow a superset of the WordPress coding standards and are actively investing in automated testing to help improve both the quality of products and the happiness of our team building them.\n\nWe work primarily through GitHub and Slack, so you should be able clearly express your ideas via comments and messages. All new code is tested and peer-reviewed, so you’ll be able to both learn from the rest of the team and share your knowledge.\n\n**You**\n\nYou love solving engineering challenges in the most pragmatic way possible. You write code that's clear, readable, and standards-compliant. More importantly, you keep the end user in mind and love getting feedback from customers to help improve our products.\n\nYou're excited to join a small team that loves their work as much as you do, and affords the opportunity to work on interesting projects, continuously learn and improve, and to constantly ship cool projects. You're an excellent communicator, whether written, in person, or via video chat (native-level English fluency is required). You know that code is about communication and that explaining yourself clearly goes hand-in-hand.\n\nOur team is fully remote and stays in touch primarily via Slack and weekly stand-ups over Zoom. That said, we believe face time is valuable. Availability for 1-2 company-paid team trips ([SkyTrip!](https://www.skyverge.com/blog/skytrip-2017-recap/)) per year is necessary.\n\nThis is a full-time, salaried position, but hours are flexible. We know your work will speak for itself with commits, issues closed, and wiki edits.\n\n**Process**\n\nQualified candidates will get an email with a few questions to answer via email. Following that, you’ll have a few 30 minute phone chats with different people on our team to learn more about you and answer any questions you have about the position and company.\n\nIf this goes well, we’ll invite you to join our team and start your 4-week trial. During this period you’ll work full-time as a contractor, or part-time on nights/weekends if you already have a full-time position. This gives you an opportunity to make sure you enjoy the work and the team, and it gives us an opportunity to evaluate your work. We’ll have regular chats each week to share feedback and make sure we’re on the same page. At the end of the 4 weeks, you’ll be offered a permanent position 🙂\n\n**Benefits**\n\nHere are some benefits we're excited to offer to our team members:\n\n- Competitive salary\n- Annual incentive for meeting team and company goals\n- 25 days of paid time-off, in addition to 2 company holidays (SkyVerge Day in March, Founders Day in June 😀)\n- Medical, Dental, and Vision insurance for US and Canadian residents and their families (reimbursements for comparable care for non-US/Canadian residents)\n- 401k/RRSP Retirement plan with 4% company match for US/Canadian residents (contributions to comparable plans for non-US/Canadian residents)\n- Work from anywhere that has a reliable internet connection\n- The tools (hardware/software) you need to be productive\n- Allowance for professional growth (books, courses, conferences)\n- Home office or co-working allowance\n- A Kindle to help you keep learning\n\n_We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things_. \n\nPlease mention the words **TRANSFER LENS SLAB** when applying to show you read the job post completely (#RMTguMTE3LjE3Mi40MQ==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to PHP, Engineer, Ecommerce, Wordpress, English, Video and API jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 🤓 Vision insurance\n\n

SkyVerge is looking for a talented full-stack PHP engineer to join our team and help build our portfolio of WordPress plugins for WooCommerce. You'll write code that helps power mission-critical tools for millions of online stores.\n\n## The Role\nYou’ll be focused on building new features and maintaining existing code, while also helping with code reviews and customer support. With over 50 different plugins, there’s a wide variety of work. You might spend time on some complicated frontend interactions using JS, then switch focus to working with a tricky external REST API for a while, and later work on adding unit/acceptance tests to our framework code.\n\nYou’ll have the opportunity to really dive into a problem and understand it before crafting a well-engineered, high quality solution. We believe the best work happens when given lots of uninterrupted time to think and code.\n\nOur plugins are built on top of WordPress and designed to work with WooCommerce, so we use PHP 5.2+ (moving soon to PHP 5.3 minimum) and we write all new JS in CoffeeScript. We follow a superset of the WordPress coding standards and are actively investing in automated testing to help improve both the quality of products and the happiness of our team building them. \n\nWe work primarily through GitHub and Slack, so you should be able clearly express your ideas via comments and messages. All new code is tested and peer-reviewed, so you’ll be able to both learn from the rest of the team and share your knowledge. \n\n\n## You\nYou love solving engineering challenges in the most pragmatic way possible. You write code that's clear, readable, and standards-compliant. More importantly, you keep the end user in mind and love getting feedback from customers to help improve our products.\n\nYou're excited to join a small team that loves their work as much as you do, and affords the opportunity to work on interesting projects, continuously learn and improve, and to constantly ship cool projects. You're an excellent communicator, whether written, in person, or via video chat (native-level English fluency is required). You know that code is about communication and that explaining yourself clearly goes hand-in-hand.\n\nOur team is fully remote and stays in touch primarily via Slack and weekly stand-ups over Zoom. That said, we believe face time is valuable. Availability for 1-2 company-paid team trips (SkyTrip!) per year is necessary.\n\nThis is a full-time, salaried position, but hours are flexible. We know your work will speak for itself with commits, issues closed, and wiki edits.\n\n## Process\nQualified candidates will get an email with a few questions to answer via email. Following that, you’ll have a few 30 minute phone chats with different people on our team to learn more about you and answer any questions you have about the position and company. \n\nIf this goes well, we’ll invite you to join our team and start your 4-week trial. During this period you’ll work full-time as a contractor, or part-time on nights/weekends if you already have a full-time position. This gives you an opportunity to make sure you enjoy the work and the team, and it gives us an opportunity to evaluate your work. We’ll have regular chats each week to share feedback and make sure we’re on the same page. At the end of the 4 weeks, you’ll be offered a permanent position 🙂 \n\n## Benefits\nHere are some benefits we're excited to offer to our team members:\n\n- Competitive salary\n- Annual incentive for meeting team and company goals\n- 25 days of paid time-off, in addition to 2 company holidays (SkyVerge Day in March, Founders Day in June 😀)\n- Medical, Dental, and Vision insurance for US and Canadian residents and their families (reimbursements for comparable care for non-US/Canadian residents)\n- 401k/RRSP Retirement plan with 4% company match for US/Canadian residents (contributions to comparable plans for non-US/Canadian residents)\n- Work from anywhere that has a reliable internet connection\n- The tools (hardware/software) you need to be productive\n- Allowance for professional growth (books, courses, conferences)\n- Home office or co-working allowance\n- A Kindle to help you keep learning\n\nWe support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things. \n\nPlease mention the words **POLAR CLAW NAPKIN** when applying to show you read the job post completely (#RMTguMTE3LjE3Mi40MQ==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to PHP, Engineer, Ecommerce, Wordpress, English, Video and API jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 🤓 Vision insurance\n\n

Hiya. We’re SkyVerge and we love eCommerce. Our products help merchants manage and grow their online stores, all the way from boutique corner shop to Fortune 500 retailers. We’re looking for a talented Executive Assistant to join our fully-distributed company and help our team with day-to-day operations and logistics.\n\n## The Role\nYou’ll assist with day-to-day operations of the company, finance, HR, culture, and travel. The role is dynamic and encompasses a wide variety of administrative and research tasks, along with ownership of larger projects that impact the whole company.\nHere are some things you may do on a given day:\n- Research & classify transactions from our company Amex account\n- Update Financial spreadsheets to ensure our budget remains accurate\n- Develop new pages for our team wiki, or edit existing ones to make sure they’re current\n- Handle scheduling for team meetings\n- Research and coordinate team and vendor gifts\n- Research & book flights, accommodations, transportation, and activities for retreats and conferences\n- Procure, manage, and ship company swag to our team, customers, and partners\n- Help manage and administer benefits for all team members\n- Research and present concepts for new benefit programs or other company best practices\n- Help with recruiting logistics by scheduling interviews and follow-up emails\nIn addition, you’ll be responsible for planning and managing ongoing projects like:\n- SkyTrip, our annual company retreat\n- Conference Sponsorships and Attendance (like Shopify Unite, WooConf, and IRCE)\n- our Team wiki (like a company handbook) and team onboarding\n\nYou’ll have the opportunity to work with and get to know every member of our team, in addition to developing relationships with our vendors and partners. This role comes with a lot of trust and autonomy — while some projects will be very clearly defined, most will have a broad objective, and you’ll be responsible for developing a plan of attack, then given wide latitude in your execution.\n\n## You\nYou’re a friendly and kind person, who excels at self-direction and is driven by helping others as part of a team. You’re an excellent communicator with the ability to thrive in a distributed environment. You have incredible organizational skills that are flexible and adaptable, with a true love of attention to detail. Your capacity for problem-solving and your ability to prioritize and manage competing tasks will be crucial. Perhaps most importantly, you have demonstrated a willingness and excitement to learn and grow.\n\nTo succeed in this role, you will have:\n- Technical competency in using your computer/operating system of choice\n- Experience working with a wide variety of web applications and other productivity programs, like G Suite (Gmail / Calendar), Excel, Slack, GitHub, Trello, QuickBooks Online\n- Deep competency with the Google Docs suite (especially Google Sheets), along with similar tools like Dropbox Paper\n- Native-level fluency in English (Are you fluent in other languages? Tell us! We love being able to communicate with our customers & partners in their native language.), along with outstanding written communication\n- Demonstrated experience coordinating schedules and multiple events.\n- The ability to understand complex business workflows and develop processes that help make them simple and efficient. Bonus points for being able to identify and implement tools that improve those processes.\n- Impeccable research skills; able to synthesize clear, straightforward summaries of complex and varied sources\n- High level of emotional intelligence\n- Excitement for your work along with a sense of humor about things. We try not to take ourselves too seriously.\n- Boundless curiosity for our team, products, and customers\n- Ability to thrive in a remote environment (along with a reliable internet connection)\n\nIt’s helpful if:\n- You’re comfortable writing in plain HTML or Markdown\n- You have some experience with accounting / financials\n- You’ve used Airbnb/Uber Business\n- You’ve worked for a fully-remote organization in the past\n\nOur team is fully-remote and we communicate primarily through Slack, GitHub, and weekly stand-ups on Monday via Zoom (a few short meetings on Monday) — we believe the best work happens when given lots of uninterrupted time that’s free of distractions.\n\nAs a remote team, we believe that regular meet-ups are invaluable for getting to know each other better, so you should be available for 1-2 company-paid team trips per year. Curious about these trips? Check out our recap of our last team retreat (SkyTrip) to get an idea of what they’re like (you’ll be planning the next one!)\n\nThis is a full-time, salaried position, but hours are flexible. We know your work will speak for itself with travel planned, wiki pages edited, swag shipped, and mischief managed.\n\n## Process\nQualified candidates will get an email with a few questions to answer via email. Following that, you’ll have a few 30 minute phone chats with different people on our team to learn more about you and answer any questions you have about the position and company.\n\nIf this goes well, we’ll invite you to join our team and start your 4-week trial. During this period you’ll work full-time as a contractor, or part-time on nights/weekends if you already have a full-time position. This gives you an opportunity to make sure you enjoy the work and the team, and it gives us an opportunity to evaluate your work. We’ll have regular chats each week to share feedback and make sure we’re on the same page. At the end of the 4 weeks, you’ll be offered a permanent position 🙂\n\n## Benefits\nHere are some benefits we're excited to offer to our team members:\n\n- Competitive salary\n- Annual incentive for meeting team and company goals\n- 25 days of paid time-off, in addition to 2 company holidays (SkyVerge Day in March, Founders Day in June 😀)\n- Medical, Dental, and Vision insurance for US and Canadian residents and their families (reimbursements for comparable care for non-US/Canadian residents)\n- 401k/RRSP Retirement plan with 4% company match for US/Canadian residents (contributions to comparable plans for non-US/Canadian residents)\n- Work from anywhere that has a reliable internet connection\n- The tools (hardware/software) you need to be productive\n- Allowance for professional growth (books, courses, conferences)\n- Home office or co-working allowance\n- A Kindle to help you keep learning\n\nWe support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things. \n\nPlease mention the words **UPSET OYSTER EARLY** when applying to show you read the job post completely (#RMTguMTE3LjE3Mi40MQ==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Virtual Assistant, Executive, Accounting, English, HTML, Travel and Shopify jobs that are similar:\n\n $60,000 — $90,000/year\n
\n\n#Benefits\n 🤓 Vision insurance\n\n

Hiya. We’re SkyVerge and we love eCommerce. Our products help merchants manage and grow their online stores, all the way from boutique corner shop to Fortune 500 retailers. We’re looking for two Customer Support Specialists to join our fully-distributed team and help support our entire suite of products.\n\n## The Role\nYou’ll be the first point of contact for our customers, helping them with problems, and answering questions. As part of a small team, you'll likely get your hands dirty with a little bit of everything. \n\nHere are some things you may do on a given day:\n\n\n- Assist customers by troubleshooting technical problems and escalating to the engineering team as needed\n- Answer pre-sales questions, billing & account changes, and other feedback from customers\n- Monitor social media and forums where customers may have questions or issues with our products and get them the help they need\n- Help with customer onboarding by installing and modifying code on customers’ stores\n- Write technical documentation and other content so customer’s can help themselves\n- Help our engineering & product teams to identify areas where we can improve the customer experience\n- Document and optimize our support process to improve customer satisfaction\n\nWith over 70 products across the three eCommerce platforms (Shopify, WooCommerce, Easy Digital Downloads) that we support, there's plenty to learn. You’ll be expected to own the support queue for a set of products for a week before rotating to another set. We’re aiming for you to have broad knowledge (mile-wide, inch-deep) and work closely with the product & engineering team to tackle more technical or in-depth questions that go beyond your knowledge.\n\n## You\nYou have that unique combination of technical aptitude and empathy for the user. You’re comfortable with code but prefer to be customer-facing. You’re self-driven with a sense of urgency and draw satisfaction from going above and beyond to provide solutions. You’re an excellent communicator and have the ability to thrive in a distributed environment. Perhaps most importantly, you have a willingness to learn.\n\nTo succeed in this position, you will have:\n\n- solid understanding of HTML / CSS\n- Working knowledge of JavaScript\n- Native-level fluency in English (Are you fluent in other languages? Tell us! We love being able to support customers in their native language.)\n- Outstanding written communication and interpersonal skills\n- Boundless curiosity for our products and our customers\n- Ability to thrive in a remote environment (along with a reliable internet connection)\n\nIt’s helpful if you have:\n\n- Experience with PHP / Ruby (or other programming languages)\n- Experience with WordPress\n- Experience with Shopify / WooCommerce (or other eCommerce platforms)\n- Experience supporting SaaS products\n- Experience supporting downloadable software (especially in the LAMP stack)\n\nOur team is fully-remote and we communicate primarily through Slack, GitHub, and weekly stand-ups on Monday via Zoom (a few short meetings on Monday) — we believe the best work happens when given lots of uninterrupted time that’s free of distractions.\n\nAs a remote team, we believe that regular meet-ups are invaluable for getting to know each other better, so you should be available for 1-2 company-paid team trips per year. Curious about these trips? Check out our recap of our last team retreat (SkyTrip) to get an idea of what they’re like.\n\nThis is a full-time, salaried position, but hours are flexible. We know your work will speak for itself with thoughtful replies to customers, wiki edits, and published documentation.\n\n## Process\nQualified candidates will get an email with a few questions to answer via email. Following that, you’ll have a few 30 minute phone chats with different people on our team to learn more about you and answer any questions you have about the position and company. \n\nIf this goes well, we’ll invite you to join our team and start your 30-day Bootcamp. This is a trial period where you’ll work full-time as a contractor, or part-time on nights/weekends if you already have a full-time position. This gives you an opportunity to make sure you enjoy the work and the team, and it gives us an opportunity to evaluate your work. We’ll have regular chats each week to share feedback and make sure we’re on the same page. At the end of the 30 days, you’ll be offered a permanent position 🙂 \n\nBenefits\nHere are some benefits we're excited to offer to our team members:\n\n- Competitive salary\n- Annual incentive for meeting team and company goals\n- 25 days of paid time-off, in addition to 2 company holidays (SkyVerge Day in March, Founders Day in June 😀)\n- Medical, Dental, and Vision insurance for US and Canadian residents and their families (reimbursements for comparable care for non-US/Canadian residents)\n- 401k/RRSP Retirement plan with 4% company match for US/Canadian residents (contributions to comparable plans for non-US/Canadian residents)\n- Work from anywhere that has a reliable internet connection\n- The tools (hardware/software) you need to be productive\n- Allowance for professional growth (books, courses, conferences)\n- Home office or co-working allowance\n- A Kindle to help you keep learning\n\nWe support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things. \n\nPlease mention the words **MARINE UNLOCK CRUSH** when applying to show you read the job post completely (#RMTguMTE3LjE3Mi40MQ==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Ecommerce, Wordpress, Customer Support, Non Tech, English, PHP, HTML, LAMP, Ruby, SaaS and Shopify jobs that are similar:\n\n $60,000 — $90,000/year\n
\n\n#Benefits\n 🤓 Vision insurance\n\n🌎 Distributed team\n\n