\nAbout us:\nPractice Better is a leading all-in-one practice management software solution transforming how health & wellness professionals run their practices and support their clients. The company serves 15,000+ customers in over 70+ countries across the globe, and processes hundreds of millions annually in payments on behalf of customers. Over 65% of growth in our customer base comes from word of mouth and referrals, which is a testament to our strong brand and community. Practice Better has recorded a 300% compound annual growth rate in revenue since inception, and we are well-positioned for continuous growth in the years to come. \n\n\nHow we work: \nPractice Better operates remote-first, hybrid optional. We ensure each member of our team is equipped with the necessary tools to perform effectively within the comfort of their own space. However flexibility is important! So if you need to stretch your legs or whiteboard with your team, you can use our beautiful, private downtown Toronto office. \n\n\nJob Title: Senior Developer, Integrations\nLocation: Candidate must be located in Canada or the USA. Our office is located in Toronto, ON, Canada, but the role is remote/hybrid/flexible.\nReports to: VP, EPDG\n\n\nPosition Overview:\n\n\nWe are a fast-growing PLG tech company looking for a Senior Full Stack Developer to manage the growing complexity of our systems as we scale our nutrition planning platform (That Clean Life) and integration ecosystem. As one of our initial Senior Developers, you will be responsible for bringing your sharp and in-depth technical expertise to the table while expanding your learnings through development opportunities at Practice Better. You will contribute and collaborate as part of a cross-functional team (with Engineering, Product, Design and Growth stakeholders) to understand customer needs and pain points, make informed decisions about our technology, and deliver innovative results to make our customerโs lives better and easier\n\n\nIf you are a driven, results-oriented Senior Full Stack Developer who thrives in a fast-paced, collaborative environment and is passionate about coding, we encourage you to apply for this exciting opportunity.\n\n\n\n\n\n\n\nWeโre counting on you to:\n* Develop software solutions based on direction from management; investigate problem areas; and feedback from customers.\n* Build new user-facing features with everything from database models to APIs and UI components.\n* Document code and procedures for new and existing features.\n* Help our customer support team with technical-related requests, reproducing bugs, and resolving issues for customers.\n* Improve performance and optimize our stack by applying better patterns and protocols.\n* Add analytics, monitoring, and alerts to our service so that we can better respond to operational incidents.\n* Work collaboratively with other stakeholders such as Product Management and Design to achieve company goals.\n* We donโt expect you to have a background in everything we use, but we do expect strong Ruby and JavaScript fundamentals and a background working with MVC SPA frameworks.\n\n\n\n\nWho you are: \n* 5-8+ years experience in full-stack software development.\n* A generalist whoโs excited to pick up new challenges.\n* An experienced developer who can identify a problem and independently solve it.\n* You consider yourself a craftsperson who cares about quality and writes tests to describe and validate your work.\n* You thrive working in customer-focused environments.\n* You are a strong writer and communicator.\n* Open to constructive conversations and can navigate challenging feedback.\n* You resonate with โclear is better than clever".\n* Fully capable of taking substantial features from concept to shipping as the sole engineer.\n* Openness to mentor, present, and share knowledge.\n* Ability to execute in a timely manner.\n* Knowledge of the Health & Wellness industry is an asset.\n\n\n\nOur Tech Stack: \n* Backbone โ Marionette frontend\n* Ruby on Rails, PostgreSQL, and Redis in the backend\n* CoffeeScript, RSpec, AWS\n* Hosted on Heroku (PaaS)\n* GitHub, Slack, Trello\n\n\n\nWithin:\n* 1 month you will: Become substantially familiar with the capabilities of our product, and components of our software and infrastructure, provide input on technology and product decisions, set up your dev environment, and ship code to production.\n* 3 months you will: Provide feedback and provide insights on pull requests. Dig into technical-related issues that come up from time to time via customer support and work with our customer success teams to resolve issues. Feel comfortable shipping material updates to our codebase which could include bug fixes, enhancements, engineering chores, and more.\n* 6 months you will: Ship fully-fledged features to production independently, monitor exceptions, communicate updates with our customer success team, and bask in the glory of thousands of customers using the updates youโve shipped!\n\n\n\nOur Perks and Benefits: \n* Unlimited Vacation: We believe you can be highly productive and still have plenty of time for life outside of work.\n* Generous health benefits plan: Coverage starts from Day 1 and includes vision & dental.\n* Choose your device: Are you team windows or apple? You shouldnโt have to compromise, especially if you work more efficiently on a specific operating system. When you join us, you get to pick!\n* Home Office Allowance: $500/year to ensure your home office is set up for optimal comfort and productivity.\n* Health & Wellness Allowance: $750/year to support your health & wellness related goals and hobbies.\n* Learning & Development Allowance: $1000/year to explore a new skill, attend a conference, read some new books, etc.\n* Fully Remote: Work from the comfort of your own home with the choice to access our downtown Toronto office for a change of scenery. \n* Events & Free Lunches: We prioritize weekly team bonding and monthly company-wide social events with a lunch stipend. We pride ourselves on maintaining a culture where everyone feels engaged, inspired, and excited to come to work every day.\n\n\n\n\n\nPractice Better is a respectful, caring, and inclusive workplace. We are committed to accessibility, diversity, and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the requirements for the position. Applicants need to make their requirements known when contacted.\n\n\nPractice Better is proud to be a diverse and equal opportunity employer and as such does not discriminate on the basis of race, color, religion, sex, national origins, age, sexual orientation, disability, or any other characteristic protected by applicable laws. Selection decisions are solely based on job-related factors. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Redis, Writer, JavaScript, Ruby, Senior and Heroku jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nToronto
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nPosition Title: Talent Acquisition Specialist\nLocation: Candidate must be located in Canada or the USA. Our office is located in Toronto, ON, Canada, but the role is remote/hybrid/flexible.\nReports to: Head of People\n\n\nAbout the Position:\nAs Practice Better's Talent Acquisition Specialist, you will play a vital role in our growing organization by managing all aspects of our recruitment efforts. You will be responsible for identifying, attracting, and closing top talent.\n\n\nAbout us: \nPractice Better is a leading all-in-one practice management software solution transforming how health & wellness professionals run their practices and support their clients. The company serves 10,000+ customers in over 70+ countries across the globe, and processes hundreds of millions annually in payments on behalf of customers. Over 65% of growth in our customer base comes from word of mouth and referrals, which is a testament to our strong brand and community. Practice Better has recorded a 300% compound annual growth rate in revenue since inception, and we are well-positioned for continuous growth in the years to come.\n\n\n\nWe're counting on you to:\n* Lead end-to-end hiring activities, including managing the recruitment pipeline, screening resumes, conducting first-round interviews, and presenting hiring metrics.\n* Utilize various channels to source potential candidates, such as job boards, social media, professional networks, and employee referrals.\n* Ensure that all recruitment processes comply with legal and regulatory requirements, including equal employment opportunity (EEO) and diversity and inclusion principles.\n* Stay informed about industry trends, compensation benchmarks, and emerging recruitment technologies to ensure the organization remains competitive in talent acquisition.\n* Contribute to the organization's employer branding efforts, helping to make it an attractive destination for potential employees.\n\n\n\nWho you are:\n* You have experience working across all aspects of the talent acquisition function at a scaling organization with a strong focus on R&D (Engineering, Product and Design) and GTM (Inbound Sales roles) and Customer Support.\n* You have experience hiring across all major departments within a scaling tech organization.\n* You have experience hiring in US and Canada\n* You are familiar and comfortable with tools such as Linkedin Corporate, Lever, Glassdoor, etc.\n* You have a growth mindset, a natural curiosity, and a strong commitment to learning and development.\n* Data-driven and analytical - comfortable with tracking and meeting recruiting targets\n* You are comfortable with a high level of accountability and autonomy.\n* Collaboration and teamwork are at the core of everything you do.\n* You are comfortable with change and adapt well to new challenges.\n* You are open to stepping outside of your comfort zone.\n\n\n\nYou will:\n* Own: The day-to-day management of our talent acquisition activities and headcount metrics associated with our financial plan.\n* Teach: Our talent acquisition strategies and techniques to our hiring managers.\n* Learn: Continuously, as there are numerous opportunities for growth within the People Operations function and beyond.\n* Improve: Our processes and resources related to the entire employee lifecycle.\n\n\n\nWithin:\n* 1 month, you will become a Practice Better expert, understanding our platform, policies, and all current practices.\n* 3 months, you will achieve your first major win by leading multiple end-to-end hiring processes.\n* 6 months, you will become the go-to person for all talent acquisition-related activities, serving as a valuable resource for our employees and hiring teams.\n\n\n\nPerks & Benefits:\n* Unlimited Vacation: We believe you can be highly productive and still have plenty of time for life outside of work.\n* Generous health benefits plan: Coverage starts from Day 1 and includes vision & dental.\n* Choose your device: Are you team windows or apple? You shouldnโt have to compromise, especially if you work more efficiently on a specific operating system. When you join us, you get to pick!\n* Home Office Allowance: $500/year to ensure your home office is set up for optimal comfort and productivity.\n* Health & Wellness Allowance: $750/year to support your health & wellness related goals and hobbies.\n* Learning & Development Allowance: $1000/year to explore a new skill, attend a conference, read some new books, etc.\n* Fully Remote: Work from the comfort of your own home with the choice to access our downtown Toronto office for a change of scenery. \n* Events & Free Lunches: We prioritize weekly team bonding and monthly company-wide social events with a lunch stipend. We pride ourselves on maintaining a culture where everyone feels engaged, inspired, and excited to come to work every day.\n\n\n\n\n\nHow we work:\nPractice Better operates remote-first, hybrid-optional. We ensure each member of our team is equipped with the necessary tools to perform effectively within the comfort of their own space. However flexibility is important! So if you need to stretch your legs or whiteboard with your team, you can use our beautiful, private downtown Toronto office. \n\n\nPractice Better is a respectful, caring, and inclusive workplace. We are committed to accessibility, diversity, and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the requirements for the position. Applicants need to make their requirements known when contacted.\nPractice Better is proud to be a diverse and equal opportunity employer and as such does not discriminate on the basis of race, color, religion, sex, national origins, age, sexual orientation, disability, or any other characteristic protected by applicable laws. Selection decisions are solely based on job-related factors. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Sales and Sales jobs that are similar:\n\n
$40,000 — $80,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nToronto
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Practice Better is changing how Health & Wellness (H&W) professionals are working around the world. Nutrition-based professionals have been underserved for too long with other software solutions which primarily focus on the medical community at large; with the Practice Better platform, H&W professionals can manage their entire practice on one platform, including billing, scheduling, progress tracking, and other client management activities. Thousands of Dietitians, Nutritionists, Health Coaches, NDs, and Functional Medicine Practitioners trust Practice Better to streamline their workload and help their clients reach their health goals.<br><br>Weโre looking for a Customer Support Specialist for our Toronto office to support and engage our users as we scale our SaaS company.<br><br>You will have an opportunity to help implement new programs and processes to ensure maximized customer satisfaction and retention. You will be given a lot of autonomy and ownership over your work, and have the team there to support you.<br><br>We are looking for a person who embraces challenges, appreciates the hard work and extra hours that go into being part of a start-up, and shares our passion to support Health & Wellness professionals.<br><br>The role is currently fully remote and will require you to work from home. Once back in the office, youโll work in a nice central, downtown office with lots of opportunities to network, weekly breakfast, unlimited coffee and tea, beer on tap, and regular social events!<br><br>If youโre looking for a way to make a real difference with the work that you do, passionate about health & wellness, technology, and creating the best customer experience, weโd love to hear from you!<br><br><strong>Accountabilities<br></strong><ul><li>Resolve product or service problems by clarifying the customer's need; determining the cause of the problem; selecting and explaining the best solution to solve the problem; following up to ensure resolution</li><li>Perform a full range of customer service tasks to support users, including training users on the functionality of the Practice Better platform</li><li>Develop and maintain in-depth product knowledge and an ability to educate users about how best to use features and implement Practice Better to reach their goals</li><li>Assist in developing support materials such as help articles</li><li>Identify and assess customersโ needs to achieve satisfaction and customer retention</li><li>Collect feedback from users, analyze competing products and share suggestions with the development team </li><li>Share/log user requests and suggestions with the development team</li><li>Meet personal/team KPIs by way of CSAT and response times<br><br></li></ul><strong>Requirements<br></strong><ul><li>Completion of a post-secondary certificate or degree</li><li>Excellent written, oral, and communication skills in English </li><li>Experience in a customer support role in a SaaS environment is an asset</li><li>Experience in a customer support role in the Health and Wellness Industry is a bonus</li><li>Tech-savvy</li><li>Detail-oriented, well organized, efficient with time management</li><li>Hustles to ensure success, you thrive in a fast-paced environment</li><li>Dedicated to putting the customer first and ensuring an exceptional user experience</li><li>Results-driven, strategic thinker</li><li>Requires little supervision to produce superior results</li><li>Able to work efficiently in both an office and remote setting</li><li>Able to work certain evenings and weekends to ensure support coverage for all customers<br><br></li></ul><strong>Benefits<br></strong><ul><li>A friendly and inclusive culture that prioritizes weekly team bonding and monthly company-wide social events. We pride ourselves on maintaining a culture where everyone feels engaged, inspired, and excited to come to work every day.</li><li>100% employer-funded health and dental benefits, plus an HSA balance, starting from day 1</li><li>Home office equipment (laptop, monitor, keyboard, mouse, headset - whatever you need to perform at your best!)</li><li>An annual Professional Development allowance for continuous, self-directed growth and learning opportunities</li><li>An annual Health & Wellness allowance for you to be well and work well</li><li>Monthly employer-paid subscription to Dialogue for all employees</li><li>4 weeks paid vacation</li><li>5 paid sick days</li></ul>
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.