\nWe have an exciting role for an experienced HCM Workday Consultant. This is a full-time role where you will be a key member of dynamic team with an opportunity to work on challenging and exciting projects as we continue to grow and improve our HR tech stack. In this role, you will report to the Sr. Director of People Operations; partner across the People Team, with IT, and other internal partners such as finance and payroll to analyze current practices, lead the implementation of Workday HCM, and enhance processes by using new and existing technology. This role requires a critical thinker and resilient collaborator who creates creative solutions and can execute tactically while maintaining a view to long-term goals and company objectives.\n\n\n\nWhat you’ll be doing:\n* Partner with the Workday project team to lead the design and implementation of Workday HCM, including ongoing administration and maintenance\n* Take the lead on any new functionality coming in the future – from creative enhancements to the roll-out of end-to-end automation initiatives\n* Demonstrate your continuous improvement and innovative mindset to identify, recommend, and improve current systems and processes Implement upgrades and enhancements, lead testing and data validation, and ensure that overall system performance is aligned with business objectives \n* Take the lead on data governance, collaborating with key stakeholders to define security roles, access controls and permission sets, ensuring appropriate level of data security and segregation of duties \n* Work closely with functional leads, managers and technical teams to gather requirements, recommend, design and implement solutions, and ensure user ease of adoption \n* Ensure HRIS compliance with data privacy regulations and company policies, including data security and confidentiality. \n* Document business processes and enhancement requirements. \n* Lead and drive organizational change management through system and process implementation. \n* Collaborates with the Workday Finance and Projects Manager(s) to prioritize cross system impacted initiatives or enhancements.\n\n\n\nYour Experience:\n* 6+ years of strong hands-on experience delivering Workday solutions through all stages of the delivery lifecycle \n* It would be awesome if you’re a former Workday implementer certified or Pro certified in Core HCM, Core Compensation, Advanced Compensation, Advanced Reporting, Talent Optimization\n* Expert level proficiency in Workday HCM, Compensation (Advanced), Absence Management, Talent and Performance and Reporting \n* Familiar with Workday Express Launch implementation program is a plus\n* Skilled at stakeholder engagement, working with cross-functional/ regional teams to understand and address functional and data-related requirements \n* Experienced change agent - background in change management methodologies, approaches and execution to fit business and culture needs\n* Ability to influence adoption of the optimal approach at all levels and drive the seamless delivery of projects through strong project management capabilities \n* Proven ability to build great relationships and convey and debate design rationale - Emphasis on thought partnership and collaboration \n* Solid knowledge of HR systems structure, functions and processes - Sound understanding of interdependencies between various systems and downstream impacts \n* Experience building and maintaining workflows and understanding system integrations \n* Ability to manage multiple priorities and thrive in a global, dynamic environment – adopting an iterative design process \n* Workday Pro certification preferred Bachelor’s degree or equivalent military experience preferred\n\n\n\n\n\nAbout ModSquad:\nModSquad has been reinventing the Customer Experience Services industry since 2007.  Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. We work with startups and Fortune 500 companies and everything in between.  Our client list includes Spotify, VSCO, Vimeo, Tourism Ireland, and a ton of other companies we aren’t at liberty to talk about. We support over 50 languages in more than 90 countries. We’re primarily a remote company so you’ve already seen our/your office.  If you want to work with great people on cool projects for amazing brands, you’ve come to the right place.\n\n\nModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.\n\n\nIndividual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement, unless otherwise specified, excludes individuals residing in California, Colorado, New York, and Washington at this time. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Testing and Finance jobs that are similar:\n\n $30,000 — $75,000/year\n \n\n#Location\nRemote - Costa Rica

\nDo you have a Tier 1 Customer Support background?\nDo you enjoy remote work and flexible schedules?\nApply to this opportunity today!\n\n\nModSquad has partnered with a meaningful story sharing service and we're urgently seeking Customer Support Representative to join our team.\n\n\nAs a member of this team, you'll respond to customers' order and /or issue inquiries via tickets. You will also review and approve new orders made (these come through in a simple ticket format and are simply reviewed for any obvious errors).\n\n\nProject Hours (All Times Pacific Standard Time):\nDaily: 8 PM - 6 AM PST\n\n\nHourly Rate:\nTo be discussed in the interview phase\n\n\nCommitment:\n20 hours per week\n90 days (as needed)\n\n\nLanguage:\nEnglish\n\n\n\nWhat We Are Looking For:\n* Able to work within the hours of 8 PM - 6 AM PT\n* Excellent writing and problem-solving skills\n* Helpful, polite and smart individuals with a real “Can Do” attitude\n* A strong passion for books/storytelling, eager to share that passion with those you will support (help our users write their story!)\n* Excellent at identifying technical issues and communicating those issues (and their solutions) effectively to someone who may not be as tech-savvy as you are\n* Tech-Savvy, and able to pick up new tools/software easily\n\n\n\nWorkSpace Requirements:\n* Dedicated laptop or desktop computer with Windows 10 or above.\n* Willingness to install MSQ security software and 2FA app on the phone.\n* Access to a webcam or smartphone that is capable of taking pictures.\n\n\n\nWhat’s In It For You:\n* The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps! \n* Flexible self-scheduling\n* Access to ‘Hot Gigs’ postings exclusive to the Mod Network\n* Work from home\n* Competitive hourly rate - Discussed during your first interview\n* Paid orientation\n\n\n\n\n\n***IMPORTANT***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct (punctuation, capitalization, spelling, correct tense usage) and comprehensive. This will greatly increase the probability of scoring an interview!\n\n\nPlease note:  A Chromebook is not sufficient for ModSquad projects.\n\n\nWho is ModSquad?\nModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad's expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world. \n\n\nModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.  ***Pay rates vary by client and are not negotiable. Rates will be disclosed during the interview process\n\n\nIndividual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement excludes individuals residing in California, Colorado, New York, and Washington at this time.\n \n\n \n\n#Location\nRemote - LATAM

\nModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in Customer Support!  \n\n\nDo you have a Customer Support background?\nDo you enjoy work-from-home and flexible schedules?\nModSquad is seeking Mod Contractors to join our network! \n\n\nIf you want the chance to work gigs on the coolest of client projects...then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary, and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that's where we come in. \n\n\nOur Mods bring super skills, a positive attitude, and a great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client's product or services. Project gigs available now and more are on the horizon.\n\n\nThis exciting gaming project can be a good fit for you!\n\n\nDo you enjoy multiplayer online role-playing games?\nDo you have game ticket support experience?\nDo you enjoy information searching and have great attention to detail?\nDo you love chatting with fellow gamers?\n\n\nMods on this project will help players with any issues that they encounter concerning gameplay and tech support issues. This will be done via tickets and the client's specific tools. \n\n\nProject Specific Hours (PST):\n24/7\n\n\nHourly Rate:\nTo be discussed in the interview phase\n\n\nCommitment:\n90 days\n10 hours with 4 hours on one weekend day\n\n\nLanguage Required:\nEnglish\n\n\n\nWhat We Are Looking For:\n* Strong critical reading and thinking skills\n* Attention to detail \n* Logical deduction skills\n* Creative\n* Patient \n* Great communication skills\n* Adaptability to a quick-paced environment\n* Ability to research\n* Comfortable asking questions\n* Gaming experience\n* Good understanding of basic technical support\n\n\n\nWorkSpace Requirements:\n* Dedicated laptop or desktop computer with Windows 10 or above\n* Willingness to install MSQ security software and 2FA app on the phone\n\n\n\nWhat’s In It For You:\n* The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps! \n* Flexible self-scheduling\n* Access to ‘Hot Gigs’ postings exclusive to the Mod Network\n* Work from home\n* Competitive hourly rate - Discussed during your first interview\n* Paid orientation\n\n\n\n\n\n***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!\n\n\nPlease note: A Chromebook is not sufficient for ModSquad projects.\n\n\nWho is ModSquad?\nModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad's expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world. \n\n\nModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation. \n \n***Pay rates vary by client and are not negotiable. Rates will be disclosed during the interview process \n\n#Location\nRemote - US/UK - both rates required