This job post is closed and the position is probably filled. Please do not apply. Work for ModSquad and want to re-open this job? Use the edit link in the email when you posted the job!
๐ค Closed by robot after apply link errored w/ code 404 2 years ago
ModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in Tier 1 Customer Support!ย \nย \nDo you have a Tickets, Chat, Phone Support background?\nDo you enjoy work-from-home and flexible schedules?\nModSquad is seeking Mod Contractors to join our network!\nย \nIf you want the chance to work gigs on the coolest of client projects... then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that's where we come in.\nย \nOur Mods bring super skills, a positive attitude and great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client's product or services. Project gigs available now and more are on the horizon.ย \nย \nThis project is looking for Tier 1, with potential for Tier 2, Customer Service experts to provide ticket, chat, and phone support. \n\nWe will be providing support through Zendesk to users who have any questions about the product, returns, promotions, etc. The majority of the work will be ticket and chat support. We will also provide phone support, although their phone volume is very low.\n\nThis requires professional level English speakers. \n\nHours/Availability Needed (all times Pacific):ย \nMonday - Friday: 8 am - 3 pm\nSaturday - Sunday: 9 am - 1 pm \n\nCurrently specifically seeking:\nMonday - Thursday, 8 am to 12 pm\nFriday 6 am - 12 pm\nOccasional weekends\n\n***PRO TIP*** Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!\n\nModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.\nย \n#workfromhome #freelanceย #remoteย #modsquadย ย #wearethemodsย #customersupportย #emailsupportย ย \n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to English, Medical and Non Tech jobs that are similar:\n\n
$50,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRemote - USA
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.