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Coconut Software

Coconut Software is a leading provider of appointment scheduling and lobby management solutions for financial institutions. They offer appointment scheduling, queuing, and video banking platforms that make it easier for customers to connect with their ...

๐Ÿ“Ž coconutsoftware.com
๐Ÿ—“ Founded in 2007
๐Ÿ‘ฉโ€๐Ÿ’ป 180 employees
๐Ÿงฑ Software & Services
๐Ÿ’ฐ $30,000,000/y
๐Ÿ‡จ๐Ÿ‡ฆ Canada
Minimum
$0k/year
๐Ÿ’ฐ 401(k)
๐ŸŒŽ Distributed team
โฐ Async
๐Ÿค“ Vision insurance
๐Ÿฆท Dental insurance
๐Ÿš‘ Medical insurance
๐Ÿ– Unlimited vacation
๐Ÿ– Paid time off
๐Ÿ“† 4 day workweek
๐Ÿ’ฐ 401k matching
๐Ÿ” Company retreats
๐Ÿฌ Coworking budget
๐Ÿ“š Learning budget
๐Ÿ’ช Free gym membership
๐Ÿง˜ Mental wellness budget
๐Ÿ–ฅ Home office budget
๐Ÿฅง Pay in crypto
๐Ÿฅธ Pseudonymous
๐Ÿ’ฐ Profit sharing
๐Ÿ’ฐ Equity compensation
โฌœ๏ธ No whiteboard interview
๐Ÿ‘€ No monitoring system
๐Ÿšซ No politics at work
๐ŸŽ… We hire old (and young)
Regions
๐ŸŒ Worldwide
โ›ฐ๏ธ North America
๐Ÿ’ƒ Latin America
๐Ÿ‡ช๐Ÿ‡บ Europe
๐Ÿฆ Africa
๐Ÿ•Œ Middle East
โ›ฉ Asia
๐ŸŒŠ Oceania
Countries
๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ‡จ๐Ÿ‡ฆ Canada
๐Ÿ‡ฌ๐Ÿ‡ง United Kingdom
๐Ÿ‡ฆ๐Ÿ‡บ Australia
๐Ÿ‡ณ๐Ÿ‡ฟ New Zealand
๐Ÿ‡ฎ๐Ÿ‡ณ India
๐Ÿ‡ต๐Ÿ‡น Portugal
๐Ÿ‡ฉ๐Ÿ‡ช Germany
๐Ÿ‡ณ๐Ÿ‡ฑ Netherlands
๐Ÿ‡ธ๐Ÿ‡ฌ Singapore
๐Ÿ‡ซ๐Ÿ‡ท France
๐Ÿ‡ญ๐Ÿ‡ฐ Hong Kong
๐Ÿ‡ง๐Ÿ‡ท Brazil
๐Ÿ‡ฌ๐Ÿ‡ท Greece
๐Ÿ‡ฆ๐Ÿ‡ช United Arab Emirates
๐Ÿ‡ธ๐Ÿ‡ช Sweden
๐Ÿ‡ต๐Ÿ‡ฑ Poland
๐Ÿ‡ช๐Ÿ‡ธ Spain
๐Ÿ‡ฒ๐Ÿ‡ฝ Mexico
๐Ÿ‡บ๐Ÿ‡ฆ Ukraine
๐Ÿ‡ฏ๐Ÿ‡ต Japan
๐Ÿ‡น๐Ÿ‡ญ Thailand
๐Ÿ‡จ๐Ÿ‡ฟ Czechia
๐Ÿ‡ท๐Ÿ‡บ Russia
๐Ÿ‡ฎ๐Ÿ‡ฑ Israel
๐Ÿ‡ซ๐Ÿ‡ฎ Finland
๐Ÿ‡จ๐Ÿ‡ณ China
๐Ÿ‡ฎ๐Ÿ‡ฉ Indonesia
๐Ÿ‡ฆ๐Ÿ‡ซ Afghanistan
๐Ÿ‡ฆ๐Ÿ‡ฑ Albania
๐Ÿ‡ฉ๐Ÿ‡ฟ Algeria
๐Ÿ‡ฆ๐Ÿ‡ธ American Samoa
๐Ÿ‡ฆ๐Ÿ‡ฉ Andorra
๐Ÿ‡ฆ๐Ÿ‡ด Angola
๐Ÿ‡ฆ๐Ÿ‡ฎ Anguilla
๐Ÿ‡ฆ๐Ÿ‡ถ Antarctica
๐Ÿ‡ฆ๐Ÿ‡ฌ Antigua and Barbuda
๐Ÿ‡ฆ๐Ÿ‡ท Argentina
๐Ÿ‡ฆ๐Ÿ‡ฒ Armenia
๐Ÿ‡ฆ๐Ÿ‡ผ Aruba
๐Ÿ‡ฆ๐Ÿ‡น Austria
๐Ÿ‡ฆ๐Ÿ‡ฟ Azerbaijan
๐Ÿ‡ง๐Ÿ‡ธ The Bahamas
๐Ÿ‡ง๐Ÿ‡ญ Bahrain
๐Ÿ‡ง๐Ÿ‡ฉ Bangladesh
๐Ÿ‡ง๐Ÿ‡ง Barbados
๐Ÿ‡ง๐Ÿ‡พ Belarus
๐Ÿ‡ง๐Ÿ‡ช Belgium
๐Ÿ‡ง๐Ÿ‡ฟ Belize
๐Ÿ‡ง๐Ÿ‡ฏ Benin
๐Ÿ‡ง๐Ÿ‡ฒ Bermuda
๐Ÿ‡ง๐Ÿ‡น Bhutan
๐Ÿ‡ง๐Ÿ‡ด Bolivia
๐Ÿ‡ง๐Ÿ‡ฆ Bosnia
๐Ÿ‡ง๐Ÿ‡ผ Botswana
๐Ÿ‡ง๐Ÿ‡ป Bouvet Island
๐Ÿ‡ฎ๐Ÿ‡ด British Indian Ocean Territory
๐Ÿ‡ง๐Ÿ‡ณ Brunei
๐Ÿ‡ง๐Ÿ‡ฌ Bulgaria
๐Ÿ‡ง๐Ÿ‡ซ Burkina Faso
๐Ÿ‡ง๐Ÿ‡ฎ Burundi
๐Ÿ‡ฐ๐Ÿ‡ญ Cambodia
๐Ÿ‡จ๐Ÿ‡ฒ Cameroon
๐Ÿ‡จ๐Ÿ‡ป Cape Verde
๐Ÿ‡ฐ๐Ÿ‡พ Cayman Islands
๐Ÿ‡จ๐Ÿ‡ซ Central African Republic
๐Ÿ‡น๐Ÿ‡ฉ Chad
๐Ÿ‡จ๐Ÿ‡ฑ Chile
๐Ÿ‡จ๐Ÿ‡ฝ Christmas Island
๐Ÿ‡จ๐Ÿ‡จ Cocos Islands
๐Ÿ‡จ๐Ÿ‡ด Colombia
๐Ÿ‡ฐ๐Ÿ‡ฒ Comoros
๐Ÿ‡จ๐Ÿ‡ฌ Congo
๐Ÿ‡จ๐Ÿ‡ฉ DR Congo
๐Ÿ‡จ๐Ÿ‡ฐ Cook Islands
๐Ÿ‡จ๐Ÿ‡ท Costa Rica
๐Ÿ‡ญ๐Ÿ‡ท Croatia
๐Ÿ‡จ๐Ÿ‡บ Cuba
๐Ÿ‡จ๐Ÿ‡ผ Curaรงao
๐Ÿ‡จ๐Ÿ‡พ Cyprus
๐Ÿ‡ฉ๐Ÿ‡ฐ Denmark
๐Ÿ‡ฉ๐Ÿ‡ฏ Djibouti
๐Ÿ‡ฉ๐Ÿ‡ฒ Dominica
๐Ÿ‡ฉ๐Ÿ‡ด Dominican Republic
๐Ÿ‡ช๐Ÿ‡จ Ecuador
๐Ÿ‡ช๐Ÿ‡ฌ Egypt
๐Ÿ‡ธ๐Ÿ‡ป El Salvador
๐Ÿ‡ฌ๐Ÿ‡ถ Equatorial Guinea
๐Ÿ‡ช๐Ÿ‡ท Eritrea
๐Ÿ‡ช๐Ÿ‡ช Estonia
๐Ÿ‡ช๐Ÿ‡น Ethiopia
๐Ÿ‡ซ๐Ÿ‡ฐ Falkland Islands
๐Ÿ‡ซ๐Ÿ‡ด Faroe Islands
๐Ÿ‡ซ๐Ÿ‡ฏ Fiji
๐Ÿ‡ฌ๐Ÿ‡ซ French Guiana
๐Ÿ‡น๐Ÿ‡ฑ East Timor
๐Ÿ‡น๐Ÿ‡ซ French Southern Territories
๐Ÿ‡ฌ๐Ÿ‡ฆ Gabon
๐Ÿ‡ฌ๐Ÿ‡ฒ Gambia
๐Ÿ‡ฌ๐Ÿ‡ช Georgia
๐Ÿ‡ฌ๐Ÿ‡ญ Ghana
๐Ÿ‡ฌ๐Ÿ‡ฎ Gibraltar
๐Ÿ‡ฌ๐Ÿ‡ฑ Greenland
๐Ÿ‡ฌ๐Ÿ‡ฉ Grenada
๐Ÿ‡ฌ๐Ÿ‡ต Guadeloupe
๐Ÿ‡ฌ๐Ÿ‡บ Guam
๐Ÿ‡ฌ๐Ÿ‡น Guatemala
๐Ÿ‡ฌ๐Ÿ‡ฌ Guernsey
๐Ÿ‡ฌ๐Ÿ‡ณ Guinea
๐Ÿ‡ฌ๐Ÿ‡ผ Guinea Bissau
๐Ÿ‡ฌ๐Ÿ‡พ Guyana
๐Ÿ‡ญ๐Ÿ‡น Haiti
๐Ÿ‡ญ๐Ÿ‡ฒ Heard Island and McDonald Islands
๐Ÿ‡ญ๐Ÿ‡ณ Honduras
๐Ÿ‡ญ๐Ÿ‡บ Hungary
๐Ÿ‡ฎ๐Ÿ‡ธ Iceland
๐Ÿ‡ฎ๐Ÿ‡ท Iran
๐Ÿ‡ฎ๐Ÿ‡ถ Iraq
๐Ÿ‡ฎ๐Ÿ‡ช Ireland
๐Ÿ‡ฎ๐Ÿ‡ฒ Isle of Man
๐Ÿ‡ฎ๐Ÿ‡น Italy
๐Ÿ‡จ๐Ÿ‡ฎ Cote d'Ivoire
๐Ÿ‡ฏ๐Ÿ‡ฒ Jamaica
๐Ÿ‡ฏ๐Ÿ‡ช Jersey
๐Ÿ‡ฏ๐Ÿ‡ด Jordan
๐Ÿ‡ฝ๐Ÿ‡ฐ Kosovo
๐Ÿ‡ฝ๐Ÿ‡ฐ Kosovo
๐Ÿ‡ฐ๐Ÿ‡ฟ Kazakhstan
๐Ÿ‡ฐ๐Ÿ‡ช Kenya
๐Ÿ‡ฐ๐Ÿ‡ฎ Kiribati
๐Ÿ‡ฐ๐Ÿ‡ต North Korea
๐Ÿ‡ฐ๐Ÿ‡ท South Korea
๐Ÿด Kurdistan
๐Ÿ‡ฐ๐Ÿ‡ผ Kuwait
๐Ÿ‡ฐ๐Ÿ‡ฌ Kyrgyzstan
๐Ÿ‡ฑ๐Ÿ‡ฆ Laos
๐Ÿ‡ฑ๐Ÿ‡ป Latvia
๐Ÿ‡ฑ๐Ÿ‡ง Lebanon
๐Ÿ‡ฑ๐Ÿ‡ธ Lesotho
๐Ÿ‡ฑ๐Ÿ‡ท Liberia
๐Ÿ‡ฑ๐Ÿ‡พ Libya
๐Ÿ‡ฑ๐Ÿ‡ฎ Liechtenstein
๐Ÿ‡ฑ๐Ÿ‡น Lithuania
๐Ÿ‡ฑ๐Ÿ‡บ Luxembourg
๐Ÿ‡ฒ๐Ÿ‡ด Macau
๐Ÿ‡ฒ๐Ÿ‡ฐ North Macedonia
๐Ÿ‡ฒ๐Ÿ‡ฌ Madagascar
๐Ÿ‡ฒ๐Ÿ‡ผ Malawi
๐Ÿ‡ฒ๐Ÿ‡พ Malaysia
๐Ÿ‡ฒ๐Ÿ‡ป Maldives
๐Ÿ‡ฒ๐Ÿ‡ฑ Mali
๐Ÿ‡ฒ๐Ÿ‡น Malta
๐Ÿ‡ฒ๐Ÿ‡ญ Marshall Islands
๐Ÿ‡ฒ๐Ÿ‡ถ Martinique
๐Ÿ‡ฒ๐Ÿ‡ท Mauritania
๐Ÿ‡ฒ๐Ÿ‡บ Mauritius
๐Ÿ‡พ๐Ÿ‡น Mayotte
๐Ÿ‡ซ๐Ÿ‡ฒ Micronesia
๐Ÿ‡ฒ๐Ÿ‡ฉ Moldova
๐Ÿ‡ฒ๐Ÿ‡จ Monaco
๐Ÿ‡ฒ๐Ÿ‡ณ Mongolia
๐Ÿ‡ฒ๐Ÿ‡ช Montenegro
๐Ÿ‡ฒ๐Ÿ‡ธ Montserrat
๐Ÿ‡ฒ๐Ÿ‡ฆ Morocco
๐Ÿ‡ฒ๐Ÿ‡ฟ Mozambique
๐Ÿ‡ฒ๐Ÿ‡ฒ Myanmar
๐Ÿ‡ณ๐Ÿ‡ฆ Namibia
๐Ÿ‡ณ๐Ÿ‡ท Nauru
๐Ÿ‡ณ๐Ÿ‡ต Nepal
๐Ÿ‡ง๐Ÿ‡ถ Caribbean Netherlands
๐Ÿ‡ณ๐Ÿ‡จ New Caledonia
๐Ÿ‡ณ๐Ÿ‡ฎ Nicaragua
๐Ÿ‡ณ๐Ÿ‡ช Niger
๐Ÿ‡ณ๐Ÿ‡ฌ Nigeria
๐Ÿ‡ณ๐Ÿ‡บ Niue
๐Ÿ‡ณ๐Ÿ‡ซ Norfolk Island
๐Ÿ‡ฒ๐Ÿ‡ต Northern Mariana Islands
๐Ÿ‡ณ๐Ÿ‡ด Norway
๐Ÿ‡ด๐Ÿ‡ฒ Oman
๐Ÿ‡ต๐Ÿ‡ธ Palestine
๐Ÿ‡ต๐Ÿ‡ฐ Pakistan
๐Ÿ‡ต๐Ÿ‡ผ Palau
๐Ÿ‡ต๐Ÿ‡ฆ Panama
๐Ÿ‡ต๐Ÿ‡ฌ Papua New Guinea
๐Ÿ‡ต๐Ÿ‡พ Paraguay
๐Ÿ‡ต๐Ÿ‡ช Peru
๐Ÿ‡ต๐Ÿ‡ญ Philippines
๐Ÿ‡ต๐Ÿ‡ณ Pitcairn Island
๐Ÿ‡ต๐Ÿ‡ซ Polynesia
๐Ÿ‡ต๐Ÿ‡ท Puerto Rico
๐Ÿ‡ถ๐Ÿ‡ฆ Qatar
๐Ÿ‡ท๐Ÿ‡ช Reunion
๐Ÿ‡ท๐Ÿ‡ด Romania
๐Ÿ‡ท๐Ÿ‡ผ Rwanda
๐Ÿ‡ธ๐Ÿ‡ญ Saint Helena
๐Ÿ‡ฐ๐Ÿ‡ณ Saint Kitts and Nevis
๐Ÿ‡ฑ๐Ÿ‡จ Saint Lucia
๐Ÿ‡ต๐Ÿ‡ฒ Saint Pierre and Miquelon
๐Ÿ‡ป๐Ÿ‡จ Saint Vincent and the Grenadines
๐Ÿ‡ผ๐Ÿ‡ธ Samoa
๐Ÿ‡ธ๐Ÿ‡ฒ San Marino
๐Ÿ‡ธ๐Ÿ‡น Sao Tome and Principe
๐Ÿ‡ธ๐Ÿ‡ฆ Saudi Arabia
๐Ÿ‡ธ๐Ÿ‡ณ Senegal
๐Ÿ‡ท๐Ÿ‡ธ Serbia
๐Ÿ‡ธ๐Ÿ‡จ Seychelles
๐Ÿ‡ธ๐Ÿ‡ฑ Sierra Leone
๐Ÿ‡ฒ๐Ÿ‡ซ Saint-Martin
๐Ÿ‡ธ๐Ÿ‡ฝ Sint Maarten
๐Ÿ‡ธ๐Ÿ‡ฐ Slovakia
๐Ÿ‡ธ๐Ÿ‡ฎ Slovenia
๐Ÿ‡ธ๐Ÿ‡ง Solomon Islands
๐Ÿ‡ธ๐Ÿ‡ด Somalia
๐Ÿ‡ฟ๐Ÿ‡ฆ South Africa
๐Ÿ‡ฌ๐Ÿ‡ธ South Georgia and the South Sandwich Islands
๐Ÿ‡ธ๐Ÿ‡ธ South Sudan
๐Ÿ‡ฑ๐Ÿ‡ฐ Sri Lanka
๐Ÿ‡ธ๐Ÿ‡ฉ Sudan
๐Ÿ‡ธ๐Ÿ‡ท Suriname
๐Ÿ‡ธ๐Ÿ‡ฏ Svalbard and Jan Mayen Islands
๐Ÿ‡ธ๐Ÿ‡ฟ Swaziland
๐Ÿ‡จ๐Ÿ‡ญ Switzerland
๐Ÿ‡ธ๐Ÿ‡พ Syria
๐Ÿ‡น๐Ÿ‡ผ Taiwan
๐Ÿ‡น๐Ÿ‡ฏ Tajikistan
๐Ÿ‡น๐Ÿ‡ฟ Tanzania
๐Ÿ‡น๐Ÿ‡ฌ Togo
๐Ÿ‡น๐Ÿ‡ฐ Tokelau
๐Ÿ‡น๐Ÿ‡ด Tonga
๐Ÿ‡น๐Ÿ‡น Trinidad and Tobago
๐Ÿ‡น๐Ÿ‡ณ Tunisia
๐Ÿ‡น๐Ÿ‡ท Turkey
๐Ÿ‡น๐Ÿ‡ฒ Turkmenistan
๐Ÿ‡น๐Ÿ‡จ Turks and Caicos Islands
๐Ÿ‡น๐Ÿ‡ป Tuvalu
๐Ÿ‡บ๐Ÿ‡ฌ Uganda
๐Ÿ‡บ๐Ÿ‡พ Uruguay
๐Ÿ Hawaii
๐Ÿ‡บ๐Ÿ‡ฒ USA Minor Outlying Islands
๐Ÿ‡บ๐Ÿ‡ฟ Uzbekistan
๐Ÿ‡ป๐Ÿ‡บ Vanuatu
๐Ÿ‡ป๐Ÿ‡ฆ Vatican City
๐Ÿ‡ป๐Ÿ‡ช Venezuela
๐Ÿ‡ป๐Ÿ‡ณ Vietnam
๐Ÿ‡ป๐Ÿ‡ฌ British Virgin Islands
๐Ÿ‡ป๐Ÿ‡ฎ United States Virgin Islands
๐Ÿ‡ผ๐Ÿ‡ซ Wallis and Futuna Islands
๐Ÿ‡ช๐Ÿ‡ญ Western Sahara
๐Ÿ‡พ๐Ÿ‡ช Yemen
๐Ÿ‡ฟ๐Ÿ‡ฒ Zambia
๐Ÿ‡ฟ๐Ÿ‡ผ Zimbabwe
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๐Ÿ’ต Salary
๐ŸŽช Benefits
๐Ÿข Coconut Software Remove this filter
โŒ Clear 3 results

Coconut Software

 This job is getting a high amount of applications right now (11% of viewers clicked Apply)

๐ŸŒ Probably worldwide
๐Ÿ’ฐ $70k - $115k*

Developer

 

HR

 

System

Training

Support

Software

Manager

Administrator

Management

Content

Marketing

Health

Recruitment

Branding

Coconut Software

Apply now

๐Ÿ‘€ 845 views

โœ… 96 applied (11%)

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Coconut Software is hiring a
Remote People & Culture Generalist

\nAs an integral member of the Coconut Software People and Culture team, the People & Culture Generalist assumes a crucial supportive role. Reporting directly to the SVP, People & Culture, this role will be entrusted with facilitating all P&C functions to enhance our department's impact internally and uphold a positive company culture in alignment with business objectives. The primary responsibilities include providing support for our various people committees, overseeing programs such as DEIB and Social initiatives, coordinating Learning and Development efforts, contributing to Talent Acquisition endeavors, ensuring Health and Safety compliance, providing P&C administrative and office support, and engaging in pertinent projects as needed. Above all, the P&C Generalist embodies a fervent dedication to delivering a stellar 5-star experience within our dynamic, people-first environment.\n\n*Please Note: This is a 16 month contract role.\n\nYOUโ€™RE FIRED UP TO\n\n\n* Be the learning and development point of contact for all team members and leaders\n\n* In partnership with the Business Partner team, create and  roll out content required for Coconut employee training and coordinate third party learning vendors and consultants when required\n\n* Promote a learning culture by creating and communicating L&D opportunities across the organization\n\n* Support leaders and P&C Business Partner team with employee development needs by sourcing training programs/materials and making recommendations.\n\n* Act as the administrator for Coconuts LMS (WorkRamp)\n\n* Ensure all employees complete required compliance training by tracking and following up with employees and leaders\n\n* Provide ongoing updates to the company onboarding program, ensuring we are providing current, up to date information\n\n* Support Talent Acquisition with full cycle recruitment efforts to ensure appropriate staffing levels โ€“ posting, reviewing candidates, interviewing, employment offers and working with recruitment agencies as needed\n\n* Lead Coconut employee programs including the DEIB committee, Social committee and the Health and Wellness committee.  Support the planning and execution of events for these programs, and budget allocation\n\n* Provide support in the Toronto office by managing passcards and lock system (activations/deactivations), ensuring we are compliant with H&S requirements and assist in any coordination with facilities needs\n\n* Coordinate employer branding opportunities through social posts; creating the copy for marketing approval\n\n* Coordinate Birthday, Cocoversary & Life Event perks administration \n\n* Support P&C Manager in All Hands preparation\n\n* Support other P&C related projects and initiatives in conjunction with the P&C Business Partner team\n\n\n\n\nWHAT YOU BRING TO THE TEAM\n\n\n* Minimum 2 years human resources experience\n\n* Bachelorโ€™s degree (or equivalent) in HR, Business or related field\n\n* Excellent verbal and written communication skills\n\n* Proficient understanding of employment legislation\n\n* Analytical critical thinker & problem solver, with the ability to see and empathize with competing perspectives to create and deliver ideal solutions\n\n* Resourceful mindset with the ability to understand when to research autonomously and when to ideate collaboratively\n\n* Self-starter with an unparalleled attention to detail\n\n* Relationship builder who can operate cohesively and effectively with many roles cross-organizationally\n\n* Strong project management skills\n\n* Agile mentality with the ability to shift focus in alignment with business needs\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Developer and Marketing jobs that are similar:\n\n $70,000 — $115,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
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Coconut Software

 This job is getting a high amount of applications right now (10% of viewers clicked Apply)

๐ŸŒ Probably worldwide
๐Ÿ’ฐ $60k - $113k*

Developer

 

Manager

 

SaaS

Growth

Financial

Video

Senior

Sales

Go

Coconut Software

Apply now

๐Ÿ‘€ 1,251 views

โœ… 126 applied (10%)

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Coconut Software is hiring a
Remote Senior Customer Success Manager

\nOur Enterprise Customer Success Managers work closely with some of our largest and most strategic customers at Coconut Software. They partner closely with our customers to understand their organization functions, how they have set up and leveraged Coconut, and help them get the most out of their Coconut investment. Our Enterprise CSMs build deep relationships with our customers, often acting as an extension of their internal teams.\n\nThis role is for you if you are someone that:\n\n\n* Deeply likes to understand how things work. Our enterprise customers often have unique set ups and integrations and our Enterprise CSMs understand the ins and outs of how they have set up Coconut.\n\n* Consultative mindset with a love for data. You know how to ask the right questions, connect the dots, and have been described as a trusted advisor. You also  donโ€™t shy away from data but rather you know when, where, and how to use data to tell a story or recommend an action to both your customers and colleagues.\n\n* Takes ownership in complex situations. Whether it be identifying new opportunities for Coconut to grow the customer or managing escalations, you thrive on solving problems and bring in the right resources and team to help you execute on your plan.\n\n* Cultivates relationships. Youโ€™re comfortable building relationships across different teams both internally and externally and understands the importance of being multi-threaded at organizations.\n\n\n\n\nCore metrics of this role include retention, customer satisfaction, product adoption, and supporting expansion. While reporting directly to the SVP, Customer Experience, you are seen as a mentor to the rest of the Customer Success team and a go to person to help the team grow and develop.\n\nYOU'RE FIRED UP TO\n\n\n* Oversee large and complex customer accounts. Proactively engage customers throughout their Coconut journey from go-live to renewal to growth. Ensuring you thoroughly understand their set up and use of Coconut and advise them on additional functionalities, features, and integrations to deepen their outcome with Coconut \n\n* Deepen relationships with our key contacts while identifying other key stakeholders at our customerโ€™s organization \n\n* Collaborate closely with the Enterprise Pod consisting of Account Executives, Account Managers, Solution Engineers, and Implementation Managers to deliver ROI to customers, drive advocacy amongst the customer organization, and tee them up for ongoing success and growth with Coconut Software \n\n* Work closely with the Enterprise Sales team to identify and maximize new opportunities across the named Enterprise accounts\n\n* Leverage both qualitative and quantitative data points to provide recommendations to your customer to help them get the most out of Coconut as well as inform Coconut Leadership on the customerโ€™s health\n\n* Create meaningful and personal moments for our customers and turn them into raving advocates of Coconut \n\n* Identify successful plays and best practices for our enterprise customers and help refine existing internal processes for the Enterprise team \n\n* Demonstrate Coconut Softwareโ€™s values and project a positive, upbeat, and professional tone in all communications, both internal and external\n\n* Travel to customer sites and between Coconutโ€™s offices as needed\n\n\n\n\nWHAT YOU BRING TO THE TEAM\n\n\n* 5+ years of B2B customer-facing SaaS experience working with customer organizations that have over 50,000 employees\n\n* Experience navigating complex companies with different business units and buying needs \n\n* Thrive on understanding our customers inside and out - you are equally comfortable working with an individual contributor as you are with executives at our customersโ€™ companies\n\n* Love helping others succeed, both our customers and your colleagues \n\n* Exceptional communication skills whether over email, phone call, video call, or in-person \n\n* Creative thinker and problem solver who loves to tell stories\n\n* An entrepreneurial spirit. The CSM, alongside the overall pod, partners closely with both prospects and customers and deep dives into their workflows and needs, often charting a path that hasnโ€™t been crossed before. \n\n* You are as comfortable using data to make informed decisions as you are reading between the lines of a customer conversation when forecasting health\n\n* Thrive in ambiguous environment with little or changing processes \n\n* Comfortable using SFDC, Excel, Catalyst.io, Asana, and Jira \n\n* Bonus points for experience working at/with financial institutions or fintech\n\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Developer, SaaS, Senior and Sales jobs that are similar:\n\n $60,000 — $112,500/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
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Coconut Software


๐ŸŒ Probably worldwide
๐Ÿ’ฐ $60k - $115k*

Developer

 

SaaS

 

Salesforce

Support

Software

Financial

Lead

Senior

Marketing

Sales

Executive

Coconut Software

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Coconut Software is hiring a
Remote National Account Executive

\nCoconut Software is looking for an National Account Executive (a.k.a. Enterprise Account Executive) to join our Enterprise Sales team. Reporting to the VP Sales, your job will be to directly nurture and activate enterprise leads generated from your account based selling/marketing expertise. You will be supported through Business Development (BDRs), Marketing, and Executive outreach. You will orchestrate various outreach tactics, many of which (at least 50%) will be self generated. You will help iterate and evolve the current account plan framework and will diligently enrich and populate account records on quarterly cycles and present results and target key accounts within your limited targeted list. Youโ€™ll use your unparalleled knowledge of Coconutโ€™s platform, and our target verticals (Banks and Credit Unions) to offer advanced specific product demos and presentations to key decision makers and stakeholders to highlight how the Coconut Platform can add value to their organization. \nYOU'RE FIRED UP TO\n\n\n* Have discovery conversations with potential prospects in order to properly position Coconut as their ideal financial services solution\n\n* Youโ€™ll be opinionated and a coveted resource to provide insight and inspiration to our prospects business goals and objectives\n\n* Navigate and document the organizational structure of Enterprise accounts to assess key decision makers and understand budgeting processes and approval structures, in order to continuously further the sales process\n\n* Uncover and document key requirements from all key stakeholders in the Customerโ€™s organization\n\n* Conduct in-depth product demos with your prospects and provide solutions based on their requirements\n\n* Carry out contract negotiations, ensuring that all terms of our engagement with larger customers are clear\n\n* Manage multiple sales cycles from initial conversations to activation\n\n* Leverage other lead opportunities when time permits to support your pipeline\n\n* Drive process improvements to better connect with our customers\n\n* Achieve and surpass quota requirements for each fiscal year\n\n* Provide feedback to contribute to product development and sales/marketing campaigns designed to improve the customer experience as well as grow Coconutโ€™s ARR in the process\n\n* Travel, as needed, to meet internally with Coconut teams or prospective clients (valid passport required)\n\n\n\nWHAT YOU BRING TO THE TEAM\n\n\n* 3-5 years of Enterprise Sales experience in addition to senior Mid-Market level work experience in a 360 selling environment\n\n* Bachelor's Degree or equivalent preferred\n\n* Experience in an outbound sales environment\n\n* Experience in selling and presenting to C-Level executives\n\n* Ability to conduct sales processes through discovery, quoting, and closing\n\n* Comfortability with Salesforce (or a similar CRM) and/or other marketing automation software\n\n* Bonus points for a SaaS sales background, but lots of passion and enthusiasm for the industry will also be taken\n\n\n\n\n\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Developer, SaaS, Senior, Marketing and Sales jobs that are similar:\n\n $60,000 — $115,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
Apply for this job

๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

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