At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.
At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing.
Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.
Position Summary:
The Order-to-Cash (O2C) Reference Data Analyst is responsible for analyzing, coordinating, and managing data that supports O2C processes outside of the standard Master Data scope. This role ensures data accuracy, supports operational efficiency, and drives data-driven decision-making across O2C functions while partnering with cross-functional teams to meet business and customer need
Key Responsibilities:
- Coordinate, analyze, and manage reference data across O2C processes including demand capture, customer shelf life, order filtering, resolution cockpit, claims & deductions, and returns/refusals
- Maintain and support Customer Material Info Record (CMIR) data and related systems
- Own and manage key systems and tools, including the Hybris B2B Customer Portal (training and catalog management), Sample Order Team room (training, approvals, and product setup), and Notice Distribution System (NDS) for data quality, analysis, and cleansing initiatives
- Develop custom reports and dashboards using tools such as Power BI, Excel, and Power Query to support business insights and decision-making
- Lead and support continuous improvement initiatives focused on operational efficiency and process optimization
- Manage communication regarding critical incidents and business impacts
- Collaborate with cross-functional teams (Sales, Logistics, Quality, Customer Service, etc.) to ensure alignment with business and customer needs
- Identify issues, analyze root causes, and escalate based on defined criteria
- Drive a continuous improvement mindset and contribute to achieving organizational KPIs
Experience and Education Requirements:
- Bachelor’s degree preferred
- 2+ years of experience in Supply Chain or related areas (e.g., Order Management, Logistics, Inventory, Demand Planning)
- Strong analytical skills with ability to interpret and leverage data for decision-making
- Experience with reporting and analytics tools (Power BI, Excel, Power Query)
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Experience with SAP, BW, and Business Objects preferred
- Strong communication, problem-solving, and organizational skills
- Ability to manage multiple priorities in a fast-paced environment and work independently
- APICS certification (or progress toward certification) is a plus
The approximate pay range for this position is $70,000.00 to $80,000.00. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.
Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestlé Careers (nestlejobs.com).
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at
[email protected] or please dial 711 and provide this number to the operator: 1-800-321-6467.
This position is not eligible for Visa Sponsorship.
Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.
Job Requisition: 401880
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