Job Summary
We are seeking a hands-on, strategic Director of Human Resources to lead and scale HR operations for a growing outpatient orthopedic physical therapy organization. This role supports clinic teams (PTs, OTs, SLPs, front office staff, and clinic directors) and owns the full employee lifecycle. The ideal candidate blends HR leadership, Rippling HRIS expertise, benefits administration, and operational execution in a multi-site healthcare environment.
Duties/Responsibilities
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
HR Leadership & Clinic Partnership
- Partner with executive leadership and clinic directors on workforce planning, retention, and growth
- Support de novo clinic launches and staffing models
- Advise leaders on employee relations, performance management, and team development
- Reinforce a patient-first, service-driven culture
HRIS Administration (Rippling)
- Serve as primary administrator for Rippling HRIS
- Build and manage workflows for onboarding, job changes, and offboarding
- Ensure data accuracy, reporting, and audit readiness
- Partner with Finance and Payroll on integrations and data integrity
Benefits Administration
- Oversee health, dental, vision, retirement, and ancillary benefits
- Manage open enrollment and vendor relationships
- Support employees with benefits education and questions
Employee Lifecycle Management
- Own onboarding experience for new grad and experienced clinicians
- Manage offboarding processes and exit insights
- Administer LOA programs
HR Operations & Compliance
- Ensure compliance with federal, state, and local employment laws
- Maintain HR policies and employee handbook
- Support performance management processes
Projects & Growth Initiatives
- Lead HR projects supporting clinic expansion and scalability
- Improve processes to enhance employee experience and retention
- Support mentorship programs and clinician development pathways
Requirements
Qualifications
- 5–8+ years of HR experience with leadership responsibilities
- Experience in healthcare or multi-site environments
- Strong HRIS experience (Rippling preferred)
- Knowledge of benefits administration and employment law
Preferred
- Experience in outpatient physical therapy or rehabilitation settings
- Experience in high-growth or multi-location organizations
- HR certification (SHRM-CP, SHRM-SCP, PHR, SPHR)
Required Skills/Abilities
- Strategic and hands-on leadership
- Strong systems and analytical mindset
- Excellent communication and interpersonal skills
- Adaptability in fast-paced environments
Compensation:$100,000 to $130,000 commensurate with skills and experience
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Why Join Us?
Arete Health is a growing, patient-centric outpatient physical therapy provider focused on excellence in clinical outcomes, team culture, and operational performance. We empower our therapists and support teams to thrive in an environment that values care, integrity, and innovation. At Arete Health, we believe that leadership is about people first. You’ll play a key role in scaling a mission-driven organization that puts patients and providers at the center of everything we do.
Arete Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Salary and compensation
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Location
Wilmington, Wilmington, North Carolina, United States
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