\n \n\n\n* Enterprise Change Manager with extensive experience in change management within financial services environments\n\n* Values ownership, collaboration, and continuous improvement, fostering a "we will as a team" mentality to ensure seamless, effective, and controlled change implementation.\n\n* Remote-first opportunity for US-based employees with the option to work in-person out of our Manhattan office. \n\n\n\n\n \n\nStart your adventure with Zip\n\nJoin Zip’s Engineering function and put your name to solving fascinating challenges at scale in an agile, test-driven development environment. If you value good domain-driven design and enjoy delivering quality work at pace, you’ll be a great fit with the squads responsible for building cloud-native software applications that serve millions of customers and process billions of dollars in payments. \n\nWe are seeking a dynamic and experienced Enterprise Change Manager to join our fast-paced fintech company. This pivotal role requires a hands-on leader with a proven track record in enterprise change management.. As the first hire in this domain, you will have the unique opportunity to build and shape the enterprise change management from the ground up.\n\n \n\nInteresting problems you’ll solve\n\n\n* Change Planning and Coordination: Oversee the planning, scheduling, and execution of enterprise-wide changes, ensuring timely and controlled implementation. Coordinate changes developed by multiple teams across various services..\n\n* Ownership and Accountability: Take extreme ownership of the change management process, ensuring flawless execution and delivery.\n\n* Collaboration: Foster a strong “we will as a team” mentality, working closely with our business units to ensure smooth and coordinated change implementations.\n\n* Process Improvement: Continuously enhance change management processes, tools, and methodologies to increase efficiency and effectiveness.\n\n* Risk Management: Identify, assess, and mitigate risks to ensure the scope, schedule, and quality of changes are not compromised.\n\n* Validation: Ensure that appropriate approvals, functional, and security test results meet requirements for production deployment.\n\n* Scheduling and Resource Management: Coordinate the change schedule and required resources, defect backlogs, planned changes, and infrastructure updates.\n\n* Tracking and Issue Resolution: Monitor progress, remediate issues, and iteratively improve the change management process.\n\n* Tool Management: Define, drive, and manage the strategic usage of change management tools.\n\n* Audit Preparation: Present the change management process and evidence in relevant audits.\n\n\n\n\n \n\nWhat you’ll bring to the team \n\n\n* Experience: Minimum of 5 years in change management, with at least 3 years in Financial Services company. \n\n* Strong practical experience with a hands-on approach to managing enterprise change processes. While not required to code, you should have a deep understanding of change management principles and how changes impact various components within the environment.\n\n* Ownership: Demonstrated ability to take extreme ownership of the release process, driving accountability and results.\n\n* Communication: Excellent communication and interpersonal skills, with a collaborative mindset.\n\n* BS in a STEM field.  Completion of a graduate degree would be a plus.  \n\n* Current certification in ITIL, COBIT or other controls framework required.\n\n\n\n\nWhat you’ll get in return\n\nZip is a place where you’ll get out what you put in. The newness of our sector means we need to move at pace and embrace change, and our promise to you when you join the team is that you’ll feel empowered and trusted to make big things happen quickly. \n\nWe want you to feel welcome and as though you have the support to be yourself, and care for yourself at work. Because it’s important to us that you make the most of the opportunities you’ll get to grow your skills and your career, and be surrounded by smart, friendly people and leaders that have your back.\n\nWe think these are just some of the best things about being a Zipster. We will also offer you:\n\n\n* Flexible working culture\n\n* Incentive programs\n\n* 20 days PTO every year\n\n* Generous paid parental leave\n\n* Leading family support policies\n\n* 100% employer covered insurance\n\n* Beautiful Midtown office with a casual dress code\n\n* Learning and wellness subscription stipend\n\n* Company-sponsored 401k match\n\n\n\n\nThe Pay Range for this position: $130,0000 - $170,000 USD. This range reflects our US national compensation (USN). Additional premium percentages may apply based on our tiered premium strategy.\n\nSubject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits. \n\nBe a part of a team that reflects the diversity of our customers\n\nWe pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.\n\nEqually, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.\n\nAnd finally…get to know us\n\nZip is a global ‘Buy Now, Pay Later’ company that gives our millions of customers simpler and fairer ways to pay. \n\nWe are proud to be a global business built around our US and ANZ core markets working with merchant partners including Amazon, Best Buy, eBay and Uber. United by our mission, purpose and values - Customer First, Own It, Stronger Together & Change The Game - we are the next generation of payments, helping people across the globe to fearlessly take control of their financial future.\n\nWe are Zip, and we are just getting started.\n\nBefore you apply, give Zip a try   -> rebrand.ly/check-zip-out\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design and Design jobs that are similar:\n\n $30,000 — $50,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States

\n\n* Strategic leader with experience in credit and fraud strategies for a non-prime consumer lending portfolio\n\n* People-first data leader who delivers insights that fuel effective credit and fraud strategy execution and collaboration with cross-functional teams\n\n* Remote-first opportunity for US-based employees with the option to work in-person out of our Manhattan office \n\n\n\n\nStart your adventure with Zip \n\nWorking in our Risk Strategy team provides no shortage of opportunities to truly impact the way we operate. As a trusted strategic partner to every team across Zip, you will own all things around credit and fraud strategy for existing customers, helping drive increased customer engagement while minimizing losses \n\nAs a Director of Customer Management Risk Strategy, you will be responsible for leading a team that delivers strategies to manage exposure, engagement, and fraud losses across Zip’s customer portfolio.  You will partner closely with product managers and engineering teams to develop new capabilities and strategies. and perform holistic monitoring of strategies and performance to identify strategic opportunities.  \n\nInteresting problems you’ll get to solve\n\n\n* Own credit line increases for existing customers to drive incremental transaction volume\n\n* Own credit line decrease strategy to mitigate future losses \n\n* Drive conversion of customers from our checkout channel to use the Zip app\n\n* Manage fraud strategies including transaction approvals and account takeover defenses\n\n* Manage and develop analysts to drive strategic changes\n\n* Partner with the Collections and Customer Experience team to monitor performance and cost\n\n* Own strategies to drive activation from lower-activity customers\n\n\n\n\nWhat you’ll bring to the team \n\n\n* 12-15+ years of experience in financial services developing and deploying credit and frau strategies \n\n* Experience analyzing data and using database query language (e.g. SQL) analysis and programming and developer tools such as Python, R, Databricks, and Snowflake in financial services setting\n\n* Quantitative background in engineering, statistics, math, economics, business, or related disciplines\n\n* Possesses strong communication, interpersonal, and presentation skills; and ability to engage and collaborate with multiple stakeholders across teams\n\n* Possesses analytical mindset and strong problem-solving skills. Attention to detail and ability to multitask\n\n* Experience leading and developing analytical teams\n\n* Comfortable working in a fast-paced environment and dealing with ambiguity\n\n* Extremely proactive communicator willing to raise flags when needed and keep team members informed of ongoing risk or fraud-related activities\n\n* Experience with regulatory compliance, such as FCRA and Reg Z is a plus\n\n* Our values in your DNA: Customer First, Own It, Stronger Together, and Change the Game\n\n\n\n\nWhat you’ll get in return\n\nZip is a place where you’ll get out what you put in. The newness of our sector means we need to move at pace and embrace change, and our promise to you when you join the team is that you’ll feel empowered and trusted to make big things happen quickly. \n\nWe want you to feel welcome and as though you have the support to be yourself, and care for yourself at work. Because it’s important to us that you make the most of the opportunities you’ll get to grow your skills and your career, and be surrounded by smart, friendly people and leaders that have your back.\n\nWe think these are just some of the best things about being a Zipster. We will also offer you:\n\n\n* Flexible working culture\n\n* Incentive programs\n\n* 20 days PTO every year\n\n* Generous paid parental leave\n\n* Leading family support policies\n\n* 100% employer covered insurance\n\n* Beautiful Union Square office with a casual dress code\n\n* Learning and wellness subscription stipend\n\n* Company-sponsored 401k match\n\n\n\n\nThe Pay Range for this position: $180,000 - $216,000 USD based on the industry benchmark for position, function, level and Zip's compensation strategies. However, actual base salary will depend on varying circumstances and individualized factors, such as job-related knowledge, skills, experience, and other objective business considerations. \n\nSubject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits. \n\nBe a part of a team that reflects the diversity of our customers\n\nWe pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.\n\nEqually, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.\n\nAnd finally…get to know us\n\nZip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products.\n\nOperating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers access to point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.\n\nWe’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.\n\nI acknowledge by clicking "Submit Application", that the information provided is true and correct. I also understand that any willful dishonesty may render for refusal of this application or immediate termination of employment. By providing your information, you acknowledge that you have read our Zip Applicant and Candidate Privacy Notice and authorize Zip to process your data subject to those terms\n\nBefore you apply, give Zip a try   -> rebrand.ly/check-zip-out
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States

\n\nFrontend Software Engineer with at least 5+ years of professional experience (at least 2 years of React experience)\n\nDedicated Frontend SWE comfortable working in agile environments, partnering closely with Product, QA, and Engineering partners, fostering a "blameless" tech culture \n\nRemote-first opportunity for US-based employees with the option to work in-person out of our Manhattan office\n\n\n\n\nStart your adventure with Zip \n\nJoin Zip’s Engineering function and put your name to solving fascinating challenges at scale in an agile, cross-functional development environment. If you strive for a consistent, engaging customer experience and enjoy delivering quality work at pace, you’ll be a great fit with the squads responsible for building cross-platform mobile and web applications that serve millions of customers and process billions of dollars in transactions. \n\nThe Shopping Squad is a front-end engineering team within our broader Shopping & Experience group, who are accountable for the customer-facing technology that enables millions of people to transact with Zip. Our Shopping Squad is focused on Zip's US mobile app and US web application. The US website drives engagement across our products and enables millions of people to browse Zip merchants and learn more about our shopping experience. This is your opportunity to provide web expertise on an established app development team.\n\n \n\nInteresting problems you'll get to solve \n\nAs a Senior Software Engineer on the Shopping Squad, you will focus on Zip’s US website built in React, NextJS, and Typescript. The site is hosted in Azure alongside an event-driven microservice architecture with robust messaging frameworks. \n\nYou’ll also:\n\n\nDevelop user interfaces that thousands of people use on a daily basis\n\nWork on an agile team of software engineers, product managers, product designers, and quality assurance engineers\n\nPartner with other software engineers, designers, QA engineers, and product managers to architect new ways to engage with the site, experiment with new features, and level-up interaction design \n\nParticipate in a blameless culture that focuses on process and technology\n\n\n\n\nCool stuff you’ll be working on: \n\n\nModernizing our US site\n\nIntroducing new ways to shop and engage online\n\n\n\n\nWhat you'll bring to the team\n\n\n5+ years of experience working as a front-end engineer in an agile environment using modern front-end frameworks such as React, Angular, or Vue (2+ years React experience is required)\n\nExposure to automated testing tools such as Jest, Karma, Cypress, Selenium\n\nProficiency in building interfaces that match design specs and providing feedback on potential improvements\n\nExperience in styling with standard CSS and CSS pre-processors such as SCSS\n\nExperience tuning front-end web applications to optimize performance\n\nA passion for all things web – if you have them, we'd appreciate you sharing your side projects\n\nYour brain adapts to new problems and you are a quick learner\n\nOur values in your DNA: Customer First, Own It, Stronger Together and Change the Game\n\n\n\n\n\nWhat you’ll get in return\n\nZip is a place where you’ll get out what you put in. The newness of our sector means we need to move at pace and embrace change, and our promise to you when you join the team is that you’ll feel empowered and trusted to make big things happen quickly. \n\nWe want you to feel welcome and as though you have the support to be yourself, and care for yourself at work. Because it’s important to us that you make the most of the opportunities you’ll get to grow your skills and your career, and be surrounded by smart, friendly people and leaders that have your back.\n\nWe think these are just some of the best things about being a Zipster. We will also offer you:\n\n\nFlexible working culture\n\nIncentive programs\n\n20 days PTO every year\n\nGenerous paid parental leave\n\nLeading family support policies\n\n100% employer covered insurance\n\nBeautiful Midtown office with a casual dress code\n\nLearning and wellness subscription stipend\n\nCompany-sponsored 401k match\n\n\n\n\n \n\nThe Pay Range for this position: $135,000 - $170,000 USD based on the industry benchmark for position, function, level and Zip's compensation strategies. However, actual base salary will depend on varying circumstances and individualized factors, such as job-related knowledge, skills, experience, and other objective business considerations. \n\nSubject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits. \n\nBe a part of a team that reflects the diversity of our customers\n\nWe pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.\n\nEqually, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.\n\nAnd finally…get to know us\n\nZip is a global ‘Buy Now, Pay Later’ company that gives our millions of customers simpler and fairer ways to pay. \n\nWe are proud to be a global business built around our US and ANZ core markets working with merchant partners including Amazon, Best Buy, eBay and Uber. United by our mission, purpose and values - Customer First, Own It, Stronger Together & Change The Game - we are the next generation of payments, helping people across the globe to fearlessly take control of their financial future.\n\nWe are Zip, and we are just getting started.\n\nBefore you apply, give Zip a try   -> rebrand.ly/check-zip-out\n\n\n\nI acknowledge by clicking "Submit Application", that the information provided is true and correct. I also understand that any willful dishonesty may render for refusal of this application or immediate termination of employment. By providing your information, you acknowledge that you have read our Zip Applicant and Candidate Privacy Notice and authorize Zip to process your data subject to those terms \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, React, Testing, CSS, Mobile, Senior and Engineer jobs that are similar:\n\n $70,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States