Frontpage
🏝 Remote jobs
🌗 Dark mode
👩💻 Hire remote workers
🚨 Post a remote job
🍱 Compact mode
✍️ Remote work blog new
Health insurance for teams
Health insurance for nomads
🛠 Remote Jobs API
🪚 RSS feed
🪓 JSON feed
Hacker News mode
Safe for work mode
|
💵 Salary
🎪 Benefits
🏢 Passport
❌ Clear 6 results
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
Account Operations ManagerPassport💰 $30k - $50k* |
ManagerSupportGrowthManagementOperationsEcommerce |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Passport is hiring a
Remote Account Operations Manager\nAbout Passport:\n\n\nOur goal is to help brands reach their global potential by building the #1 international eCommerce enablement solution for DTC brands.\n\n\nHundreds of the world’s top direct-to-consumer brands like iHerb, Tommy John, Native, Ritual, Seed.com, and more trust Passport to enable their international eCommerce channel. With an expansive network, an in-house team of logistics and eCommerce experts, and an easily deployed customer experience platform, Passport is the partner that growth-focused brands trust to expand their business internationally.\n\n\nAbout You and the Role:\nYou’ll work directly with the VP of Operations to help build the newly formed Account (Brand) Operations Management team. The function of this team will be to project manage and solve complex problems for our brands that require troubleshooting across departments. Customer satisfaction and retention are the name of the game. \n\n\nThe perfect candidate for this role is a versatile professional who has experience supporting customers, has high pattern recognition, relishes working on diverse cross-functional projects, excels in bringing clarity to ambiguity, and finds joy in finding the missing puzzle piece when faced with a new issue. \n\n\nIf you enjoy being a jack/jill of all trades and want to be at the forefront of shaping a role that evolves with the growth of our company, this is the perfect opportunity for you. \n\n\n\nResponsibilities:\n* Lead and build a high-performing team, fostering a collaborative and innovative work environment\n* Act as a link between solutions engineering, customer support, customer success, operations, finance, and product to solve complex problems for our customers.\n* Be the first point of escalation and main point of contact once a customer issue has been identified\n* Work as an extension of the daily operations team to truly understand how our supply chain operates and where shipment level issues can occur\n* Collaborate with Customer Success Managers on maintaining high NPS scores for our brands\n* Work closely with the Customer Support team to help triage account level issues\n\n\n\nSkills and Characteristics:\n* Problem Solver: You love the thrill of solving a new, never before faced problem\n* High Ownership: Take full responsibility for tasks and outcomes\n* High Pattern Recognition: Recognize trends and patterns from parsing through data and pulling at threads\n* Customer Service & Account Management: You know how to have tough conversations with customers and soothe clients when necessary\n* Good with Stress: Customers aren’t always happy when issues occur, you maintain composure and get shit done in stressful situations \n* Collaborative: Work effectively with a wide variety of brands and internal stakeholders.\n* Super Organized: Utilize and work between tools like Notion project boards, Salesforce, and Zendesk for efficient case management (it’s okay if you haven’t used these specific ones before)\n* Great with Data: You’re able to tell a story and find the common thread in large chunks of (sometimes messy) data\n\n\n\n\n\nWhat you'll get...\n\n\n- Competitive cash and equity packages\n- Healthcare, dental, and vision\n- 401(K) Match\n- Bi-Annual Remote Work funds\n- 100% remote work environment #LI-Remote\n- Company issued laptop\n- Flexible PTO\n- Themed happy hours - bring on the Zoom comedians, pop-a-shot contests, and sip ‘n paints!\n- Quarterly team (virtual) gatherings and annual all-company offsites in cities around North America \n- Learning & Development Fund for upskilling or products to improve your day-to-day work life\n- One-time remote work set-up stipend to make your at-home office dazzle\n- Teammates around the world in 8 different time zones! \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Ecommerce and Ecommerce jobs that are similar:\n\n
$30,000 — $50,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n \n\n#Location\nRemote, United States
Apply for this job
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks! |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Business Operations AssociatePassport 🌏 Worldwide 💃 Latin America 💰 $63k - $98k* |
ConsultingTravelManagerStrategyManagementOperationsOperationalExecutiveEcommerceNon Tech |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Passport is hiring a
Remote Business Operations Associate\nAbout Passport:\n\n\nOur goal is to help brands reach their global potential by building the #1 international eCommerce enablement solution for DTC brands.\n\n\nHundreds of the world’s top direct-to-consumer brands like iHerb, Tommy John, Native, Ritual, Seed.com, and more trust Passport to enable their international eCommerce channel. With an expansive network, an in-house team of logistics and eCommerce experts, and an easily deployed customer experience platform, Passport is the partner that growth-focused brands trust to expand their business internationally.\n\n\nAbout The Job\n\n\nThe Business Operations team drives strategic, operational, and organizational improvements across the company.\n\n\nAs an Associate in Business Operations, you will work alongside the BizOps Manager on projects chosen in partnership with Passport's executive team and functional leads. You will be a force-multiplier, problem-solver, results-driver and thought partner.\n\n\nIn this role, you will leverage your qualitative and quantitative research skills to conduct in-depth analyses, develop insights, and synthesize recommendations. You will share these recommendations with stakeholders, help drive implementation, and track the impact of the recommendations. \n\n\nYou will also have the opportunity to be #2 on a high-impact team, influencing and shaping its development and role in the organization.\n\n\n\nResponsibilities:\n* Your role will span across the three core functions of the BizOps Team at Passport:\n* \n\n* Strategic Initiatives\n* Structure complex and ambiguous business issues across the organization.\n* Gather and analyze large amounts of information quickly and solve problems effectively.\n* Identify opportunities for efficiencies and process improvements.\n* Develop insightful recommendations.\n* Build consensus among cross-functional teams and influence decision-making within leadership audiences.\n* Work closely with product managers, leadership, and functions to operationalize recommendations.\n\n\n\n* Strategy & Analytics\n* Support the definition of key business metrics and provide guidance to functional leads on KPIs.\n* Work with Passport’s data team to build supporting reporting and surface challenges or opportunities through proactive monitoring.\n\n\n\n* Organizational Planning\n* Support routine business reporting, finding opportunities for improvement and automation where possible.\n* Support facilitation of quarterly and annual business planning.\n\n\n\nQualifications\n* Minimum Qualifications:\n* Bachelor's degree in Business, a related field, or equivalent practical experience.\n* 2 years of experience in a consulting firm.\n\n\n\n* Preferred qualifications:\n* 2-3 years of experience at a management consulting firm with an excellent performance trajectory through exceptional impact, performance ratings, or promotions.\n* 3-5 years experience in strategy or in a business operations environment.\n* Experience working on complex operational and strategic initiatives.\n* Excellent leadership, communication and collaboration skills.\n* Excellent problem-solving, modeling and presentation skills.\n\n\n\n* Nice-to-haves:\n* Proficiency in data visualization tools and dashboard building (Tableau a plus!)\n\n\n\n\n\nWhat you'll get...\n\n\n- Competitive cash and equity packages\n- Travel & Expenses funds for company events\n- 100% remote work environment #LI-Remote\n- Paid Time Off\n- Themed happy hours - bring on the Zoom comedians, pop-a-shot contests, and sip ’n paints!\n- Quarterly team (virtual) gatherings and annual team offsites\n- Learning & Development Fund for upskilling or products to improve your day-to-day work life\n- Teammates around the world in 8 different time zones! \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Consulting, Travel, Ecommerce and Non Tech jobs that are similar:\n\n
$62,500 — $97,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n \n\n#Location\nRemote, LATAM
Apply for this job
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks! |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Vendor Operations CoordinatorPassport 🌏 Worldwide 💃 Latin America 💰 $48k - $78k* |
SalesforceCoordinatorSupportTravelOperationsOperationalExcelEcommerceNon Tech |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Passport is hiring a
Remote Vendor Operations Coordinator\nAbout Passport:\n\n\nOur goal is to help brands reach their global potential by building the #1 international eCommerce enablement solution for DTC brands.\n\n\nHundreds of the world’s top direct-to-consumer brands like iHerb, Tommy John, Native, Ritual, Seed.com, and more trust Passport to enable their international eCommerce channel. With an expansive network, an in-house team of logistics and eCommerce experts, and an easily deployed customer experience platform, Passport is the partner that growth-focused brands trust to expand their business internationally.\n\n\nAbout the role:\n\n\nAs Passport’s logistics grow increasingly complex, the Daily Operations team is integral in ensuring successful delivery and overseeing all the moving pieces – from pickups at our 3PL partners to final mile delivery and everything in between. \n\n\nIn this role, you will be responsible for working with the entire Operations team to assist where needed. You’ll be a key part of the Daily Operations team, working on monitoring performance through KPIs and dashboards, investigating operational issues that may arise, and continually improving processes.\n\n\n\nWhat you'll do:\n* Interacting with customer, vendor and carrier inquiries (email and phone)\n* Investigation of parcels and customer concerns through multiple avenues\n* Ability to work through a daily task list, and monitor emails daily to update different types of data throughout the day\n* Work with our Freight team to schedule LTL shipments as needed\n* Quickly learn how different systems work and how to effectively use them\n* Communicates effectively with Operations team members and leads\n* Run reports and troubleshoot issues as needed\n* Enter key performance indicator data accurately and on time for multiple vendors\n* Use of problem solving to flag issues and troubleshoot issues on the floor\n* Review data for deficiencies or errors, correct any incorrect information\n* Provide feedback and find pain points in process, gather information for internal systems, and work on projects as needed\n* You will be expected to work on a fixed schedule and be responsive during your set hours\n\n\n\nYou have many of the following:\n* Full Professional Proficient English written and verbal skills\n* Preferred Hours: 12PM - 8PM EST time, M-F\n* Experience with Zendesk and Excel a must\n* Experience with Salesforce a nice to have but not required\n* Strong organizational skills required \n* Context switches well, and enjoy working on new projects daily\n* Enjoy helping others accomplish a range of tasks from reporting, to answering customer support tickets, building new processes, etc. \n* Process oriented and able to understand how different pieces of information connect\n* Self-starter with an eye for process improvement\n* Excellent communication and presentation skills, both verbal and written\n* Ability to multitask, prioritize and manage time effectively\n* Self-motivated, positive attitude, Team player\n* Able to quickly understand and implement process changes\n\n\n\n\n\nWhat you'll get...\n\n\n- Competitive cash and equity packages\n- Travel & Expenses funds for company events\n- 100% remote work environment #LI-Remote\n- Paid Time Off\n- Themed happy hours - bring on the Zoom comedians, pop-a-shot contests, and sip ’n paints!\n- Quarterly team (virtual) gatherings and annual team offsites\n- Learning & Development Fund for upskilling or products to improve your day-to-day work life\n- Teammates around the world in 8 different time zones! \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Ecommerce and Non Tech jobs that are similar:\n\n
$47,500 — $77,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n \n\n#Location\nRemote, LATAM
Apply for this job
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks! |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Account Operations ManagerclosedPassport💰 $20k - $40k* |
ManagerSupportGrowthManagementOperationsEcommerce |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
This job post is closed and the position is probably filled. Please do not apply. Work for Passport and want to re-open this job? Use the edit link in the email when you posted the job!
🤖 Closed by robot after apply link errored w/ code 404 1 year ago
\nAbout Passport:\n\n\nAt Passport our goal is to help brands reach their global potential by building the #1 international shipping carrier for eCommerce.\n\n\nHundreds of the world’s top direct-to-consumer brands like iHerb, Tommy John, Native, Ritual, Seed.com, and more trust Passport to enable their international eCommerce channel. With an expansive network, an in-house team of logistics and eCommerce experts, and an easily deployed customer experience platform, Passport is the partner that growth-focused brands trust to expand their business internationally.\n\n\nAbout You and the Role:\n\n\nAs the first in this role, you’ll work directly with the VP of Operations to help build the Account (Brand) Operations Management team from scratch. The function of this team will be to project manage and solve complex problems for our brands that require troubleshooting across departments. Customer satisfaction and retention are the name of the game. \nThe perfect candidate for this role is a versatile professional who has experience supporting customers, relishes working on diverse cross-functional projects, excels in bringing clarity to ambiguity, and finds joy in finding the missing puzzle piece when faced with a new issue. \nIf you enjoy being a jack/jill of all trades and want to be at the forefront of shaping a role that evolves with the growth of our company, this is the perfect opportunity for you. \n\n\n\nResponsibilities\n* Lead and build a high-performing team, fostering a collaborative and innovative work environment.\n* Act as a link between solutions engineering, customer support, customer success, operations, finance, and product to solve complex problems for our customers.\n* Be the first point of escalation and main point of contact once a customer issue has been identified.\n* Work as an extension of the daily operations team to truly understand how our supply chain operates and where shipment level issues can occur.\n* Collaborate with Customer Success Managers on maintaining high NPS scores for our brands.\n* Work closely with the Customer Support team to help triage account level issues\n\n\n\nSkills and Characteristics\n* Problem Solver: You love the thrill of solving a new, never before faced problem\n* High Ownership: Take full responsibility for tasks and outcomes\n* High Pattern Recognition: Recognize trends and patterns from parsing through data and pulling at threads\n* Customer Service & Account Management: You know how to have tough conversations with customers and soothe clients when necessary\n* Good with Stress: Customers aren’t always happy when issues occur, you maintain composure and get shit done in stressful situations \n* Collaborative: Work effectively with a wide variety of brands and internal stakeholders.\n* Super Organized: Utilize and work between tools like Notion project boards, Salesforce, and Zendesk for efficient case management (it’s okay if you haven’t used these specific ones before)\n* Great with Data: You’re able to tell a story and find the common thread in large chunks of (sometimes messy) data\n\n\n\n\n\nWhat you'll get...\n\n\n- Competitive cash and equity packages\n- Healthcare, dental, and vision\n- 401K & Company Match\n- Bi-Annual Remote Work funds\n- 100% remote work environment #LI-Remote\n- Company issued laptop\n- Flexible PTO\n- Themed happy hours - bring on the Zoom comedians, pop-a-shot contests, and sip ‘n paints!\n- Quarterly team (virtual) gatherings and annual all-company offsites in cities around North America \n- Learning & Development Fund for upskilling or products to improve your day-to-day work life\n- One-time remote work set-up stipend to make your at-home office dazzle\n- Teammates around the world in 8 different time zones! \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Ecommerce and Ecommerce jobs that are similar:\n\n
$20,000 — $40,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n \n\n#Location\nRemote, United States # How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Enterprise Customer Success ManagerclosedPassport🌏 Worldwide 💰 $70k - $100k |
ManagerGrowthEngineeringE-Commerce |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
This job post is closed and the position is probably filled. Please do not apply. Work for Passport and want to re-open this job? Use the edit link in the email when you posted the job!
🤖 Closed by robot after apply link errored w/ code 404 2 years ago
About Passport:\n\nPassport is reinventing cross-border e-commerce logistics as the modern international shipping carrier of choice for hundreds of top direct-to-consumer brands (our customers include Kylie Beauty, Bombas, Native, Ritual, Seed.com, and more). We ensure end consumers in countries around the world receive their package by optimizing multiple proprietary networks of first-mile warehouse pickups, last-mile local parcel delivery, and customs brokerage to reshape international shipping and post-purchase experiences. Leveraging much-needed software, automation, integrations, and support with transparency into logistical data not provided by legacy carriers today helps e-commerce merchants and marketplaces navigate their international footprint to reach their global potential.\n\nWe’re a growing, ambitious team looking to upend the trillion-dollar international parcel shipping industry through a world-class experience. At Passport, you will have the opportunity to work with some of the biggest e-commerce merchants in the world and think strategically on how to add value to their international business. See this TechCrunch (https://tcrn.ch/2TKQ4eO) article to understand why brands love us.\n\nAbout you and the role:\n\nYou’ll be excited to join a mighty team of four and build trusting relationships with our customers (direct-to-consumer e-commerce brands). You will be responsible for - and comp’d on - growing our top performing accounts and ensure that our customers have a seamless experience with Passport. You love working directly with customers, developing strategic growth plans, collaborating with product and engineering to expand these accounts, and iterating on processes to help us work smarter not harder. To you, it’s all about providing excellent customer strategies and helping everyone succeed.\n\nThe Enterprise Customer Success role is a critical ingredient in ensuring our top accounts fully utilize Passport to grow internationally. \n\nOne of our Values is “You are an owner”. We’re growing quickly, and there are gaps to fill and skills to develop along the way. If you want a job with a clearly defined role and monthly consistency, we’re not the right fit.\n\nLocation: Remote, United States\n#LI-Remote\n\nWhat you'll get...\n\n- Competitive cash and equity packages\n- Healthcare, dental, and vision\n- 401K & Company Match\n- Monthly fitness stipend\n- Monthly phone/internet stipend\n- 100% remote work environment #LI-Remote\n- Company issued laptop\n- Flexible PTO\n- Themed happy hours - bring on the Zoom comedians, pop-a-shot contests, and sip ‘n paints!\n- Quarterly team (virtual) gatherings and annual all-company offsites in cities around North America \n- Learning & Development Fund for upskilling or products to improve your day-to-day work life\n- One-time remote work set-up stipend to make your at-home office dazzle\n- Teammates around the world in 8 different time zones!
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n \n\n#Location\nRemote # How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Account Executive 3PLclosedPassportSan Francisco, CA 💰 $70k - $110k* |
TrainingGrowthSalesExecutiveE-Commerce |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
This job post is closed and the position is probably filled. Please do not apply. Work for Passport and want to re-open this job? Use the edit link in the email when you posted the job!
🤖 Closed by robot after apply link errored w/ code 404 2 years ago
About Passport:\n\nPassport is reinventing cross-border e-commerce logistics as the modern international shipping carrier of choice for hundreds of top direct-to-consumer brands (our customers include Kylie Beauty, Bombas, Native, Ritual, Seed.com, and more). We ensure end consumers in countries around the world receive their package by optimizing multiple proprietary networks of first-mile warehouse pickups, last-mile local parcel delivery, and customs brokerage to reshape international shipping and post-purchase experiences. Leveraging much-needed software, automation, integrations, and support with transparency into logistical data not provided by legacy carriers today helps e-commerce merchants and marketplaces navigate their international footprint to reach their global potential.\n\nWe’re a growing, ambitious team looking to upend the trillion-dollar international parcel shipping industry through a world-class experience. At Passport, you will have the opportunity to work with some of the biggest e-commerce merchants in the world and think strategically on how to add value to their international business. See this TechCrunch (https://tcrn.ch/2TKQ4eO) article to understand why brands love us.\n\nThe 3PL Account Executive role is an individual contributor position working to expand Passport’s client base of warehouse partners. In order to successfully expand we need our warehouse partners to be our biggest cheerleaders. You will be reporting to the VP of Sales and working along-side fellow Account Executives and a team of Business Development Representatives. Once you join we’ll provide an extensive sales training program to help you hit your immediate pipeline targets, and more importantly help you grow as a sales professional. We are looking for someone who is self-driven, hungry to learn, and thrives in a high growth organization to reach sales goals.\n\nLocation: North America\n\nWhat you'll get...\n\n- Competitive cash and equity packages\n- Healthcare, dental, and vision\n- 401K & Company Match\n- Monthly fitness stipend\n- Monthly phone/internet stipend\n- 100% remote work environment #LI-Remote\n- Company issued laptop\n- Flexible PTO\n- Themed happy hours - bring on the Zoom comedians, pop-a-shot contests, and sip ‘n paints!\n- Quarterly team (virtual) gatherings and annual all-company offsites in cities around North America \n- Learning & Development Fund for upskilling or products to improve your day-to-day work life\n- One-time remote work set-up stipend to make your at-home office dazzle\n- Teammates around the world in 8 different time zones! \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Executive and Sales jobs that are similar:\n\n
$70,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n \n\n#Location\nSan Francisco, CA # How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
