Department:Technology\n\nType of Contract: Permanent\n\nWorking Pattern: Full time\n\nLocation: Remote (GMT +/- 2 hours), with optional London-based workspace\n\nAbout the Role\nSoftware Engineers at FutureLearn work in multidisciplinary product teams, collaborating with designers, other engineers, product managers and stakeholders.\n\nCross-team collaboration is encouraged, and teams are flexible with people moving between them as needs change, so there's plenty of scope to become familiar with the whole platform.\n\nWe work in short sprints & regularly share, reflect on and iterate on our work. This helps us focus on shipping small, iterative changes and responding quickly to changing business or user needs.\n\nOur platform uses the Ruby on Rails web framework along with the React JavaScript library with Typescript, and we use unit, integration and acceptance tests to drive design and keep everything working. Every engineer has the ability to deploy, and we deploy multiple times per day to a large-scale system on AWS, supported by our Site Reliability Engineers.\n\nKey Responsibilities\n\nAs a software engineer at FutureLearn you’ll collaborate in a multidisciplinary product team to deliver working software that has an impact on your team’s metrics. This will include writing Ruby and JavaScript to deliver new features for our users, as well as refactoring our codebase to make it more pleasant and productive to work on.\n\nYou’ll be comfortable writing modular code and thinking about how your work fits into the big picture, and collaborating with our data engineers to make use of our reporting and analysis.\n\nYou’ll have strong communication skills, and be comfortable discussing problems and solutions with your team-mates. You’ll be asked to give your input & ideas to help make decisions and shape features via design sprints, planning, story mapping and other product development activities.\n\nYou’ll enjoy learning, teaching & sharing your experience with your colleagues in various ways; we encourage code review, pairing, mentoring, giving (and watching!) regular lightning talks, and getting & giving regular feedback.\n\nRequirements \n\nWe’re looking for people with experience with Ruby and Rails.\n\nExperience with JavaScript, React in particular, TypeScript, GraphQL and Next.js would also be valuable.\n\nYou’ll have previous experience building, maintaining and deploying a large interactive web application at scale, taking into account performance, security and maintainability.\n\nYou’ll have experience writing high-value tests and have a good understanding of software design principles.\n\nIdeally you’ll also have experience of incrementally improving a large legacy codebase and shaping it into sensible, well-organised modular components, alongside delivering features in a cross-functional agile product team.\n\nBenefits \n\nSalary: £45k-60k (mid) or £60k-75k (senior) depending on experience\n28 days holiday (plus 8 days public holiday)\nBuy & sell up to 5 days holiday\nWestfield Healthcare Cash Plan\nFree access to Calm app\nDedicated personal learning & development budget\nCharity day (volunteer for a charity of your choice)\nCycle to work scheme\nSeason Ticket loan\nFlexible working environment/hours\nPension (4% employer / employee contribution)\n\nAbout FutureLearn\n\nFutureLearn is a leading social learning platform formed in December 2012 by The Open University and is now jointly owned by The Open University and The SEEK Group. FutureLearn has over 10 million people signed up worldwide. FutureLearn uses design, technology and partnerships to create enjoyable, credible and flexible short online courses, microcredentials, as well as undergraduate and postgraduate degrees that improve working lives. It partners with over a quarter of the world’s top universities, as well as organisations such as Accenture, the British Council, CIPD, Raspberry Pi and Health Education England (HEE). It’s also involved in government-backed initiatives to address skills gaps such as The Institute of Coding and the National Centre for Computing Education.\n\nApplications\n\nPlease use our online form by pressing 'Apply for this job' below, including your CV and a cover letter telling us why you'd like to come work with us.\n\n\nSoftware Engineer interview process\n\nWe do an initial competency interview which consists of some screening questions, like checking your right to work in the UK (unfortunately we can’t sponsor visas), and your experience in our hiring competencies.\n\nThis first interview has two purposes: it's a chance for you to ask questions about how we work, and for us to find out what you're looking for from your next role.\n\nWe'll also be interested to find out more about your curiosity, initiative, technical, communication and teamwork skills. So we'll be interested to talk about things like: your approach to dealing with difficult situations like dealing with conflicting or ambiguous requirements, how you communicate your work with others and how you learn new things and teach others.\n\nThe final stage interview consists of a pairing session with one of our engineers. You'll also get the opportunity to meet a couple of people from the Product org to ask any further questions.\n\nHow we assess candidates\n\nWe use a set of competencies to evaluate candidates throughout the interview process: communication, initiative, teamwork, curiosity and technical skill. You can read more about these in our blog post about our hiring framework.\n\nRecruitment Process\n\nPlease contact [email protected] if you require any reasonable adjustments or alterations to be made, to support you through the recruitment process.\n\nDiversity Statement\n\nWe value all the great benefits that diversity brings and encourage everyone to bring their whole self at work, regardless of gender, religion, ethnicity, sexual orientation, age or disability.\n\n\nCOVID19\n\nWe encourage freelancers and people who have been made redundant as a result of COVID-19 to apply for opportunities at FutureLearn. We believe that in these difficult times, good employers have to rise to the occasion and play their part in the community. At FutureLearn, we take care of each other.\n \n\nPlease mention the words **TALENT RURAL GUILT** when applying to show you read the job post completely (#RMy4xMzUuMjA3LjE5Mw==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $50,000 — $110,000/year\n \n\n#Location\nRemote (GMT +/- 2 hours), with optional London-based workspace

Department: Technology\n\nType of Contract: Permanent\n\nWorking Pattern: Full time\n\nLocation: Remote (GMT +/- 2 hours). This role is fully remote, with 1-2 visits to our London office per month (once we have an office again) and we are open to applications from outside the UK.\n\n\n\nAbout the Role\n\nWe are hiring an Engineering Manager to work alongside our existing Engineering Managers and the Director of Technology to oversee the management of our engineers and improve processes & working practices within the Technology team.\n\nEngineers at FutureLearn work in multidisciplinary product teams, collaborating with designers, other engineers, product managers and stakeholders. The Engineering Managers sit outside of product teams and manage engineers across different teams and disciplines.\n\n\nKey Responsibilities\n\nThe Engineering Manager reports to a Group Engineering Manager and has the following responsibilities:\n\nManaging individual engineers\n\nThe Engineering Managers support the professional development, performance and career progression of their direct reports through coaching and mentoring, and by helping them to decide & set goals and agree actionable steps towards achieving them. They encourage their reports to actively learn at work, and support that learning by proactively collecting feedback and providing it regularly & promptly.\n\nThe Engineering Manager is responsible for encouraging a healthy work/life balance and supporting their direct reports' happiness and wellbeing at work. They provide pastoral care to their reports by listening to their personal needs & concerns and addressing them where possible.\n\nSupporting the Technology Team\n\nThe Engineering Managers are responsible for developing & evolving the necessary structures to support everyone in the Technology Team; running and refining the Technology Team hiring and onboarding processes, salary and performance reviews, succession planning, and ensuring line management is fair and consistent across the team.\n\nThey will coordinate and facilitate discussions about team changes and are responsible for balancing skills and experience across the teams. They will encourage an inclusive culture of learning and knowledge sharing by organising & attending internal events and identifying opportunities for collaboration.\n\nRepresenting FutureLearn to the wider world\n\nThe Engineering Managers help coordinate the placement & sharing of job ads to best attract a diverse range of candidates. They are also responsible for community outreach within the Technology team, in order to promote FutureLearn’s mission, culture and technology strategy.\n\nRequirements\n\nAbout you\n\nWe’re looking for an excellent communicator, with previous experience line managing engineers, and/or technical leads and technical architects. This experience could be either from a full-time position as a manager or as an additional responsibility to another role.\n\nYou’ll have previous experience working as an engineer in software development or other technology areas, so you understand what it means to work in a high-performing team in a product-focused tech company. As a manager you’ve had previous experience setting salaries, working policies and guidelines for teams, and have been involved in hiring & growing teams.\n\nExperience of any of the following is a bonus:\n\nExperience of managing in a matrix environment\nDesigning career paths for technologists\nWorking in education\n\nBenefits\n- ~£50k-£70k depending on experience\n- 28 days holiday (plus 8 days public holiday)\n- Buy & sell up to 5 days holiday\n- Westfield Healthcare Cash Plan\n- Free access to Calm app\n- Dedicated personal learning & development budget\n- Charity day (volunteer for a charity of your choice)\n- Cycle to work scheme\n- Season Ticket loan\n- Flexible working environment/hours\n- Enhanced maternity and paternity leave benefits\n- Pension\n\n\nAbout FutureLearn\nFutureLearn is a leading social learning platform formed in December 2012 by The Open University and is now jointly owned by The Open University and The SEEK Group. FutureLearn has over 14 million people signed up worldwide. FutureLearn uses design, technology and partnerships to create enjoyable, credible and flexible short online courses, ExpertTracks and microcredentials, as well as undergraduate and postgraduate degrees that improve working lives. It partners with over a quarter of the world’s top universities, as well as organisations such as Accenture, the British Council, CIPD, Raspberry Pi and Health Education England (HEE). It’s also involved in government-backed initiatives to address skills gaps such as The Institute of Coding and the National Centre for Computing Education.\n\nFutureLearners live and breathe the company values and have a strong connection with our purpose, to transform access to education. We offer lots of flexibility and a cool work environment. At FutureLearn, we look after each other.\n\n\nApplications\nPlease use our online form by pressing 'Apply for this job' below, including your CV and a cover letter telling us why you'd like to come work with us.\n\n\nEngineering Manager interview process\n\nWe do an initial competency interview which consists of some screening questions, like checking your right to work in the UK (unfortunately we can’t sponsor visas), and your experience in our hiring competencies.\n\nThis first interview has two purposes: it's a chance for you to ask questions about how we work, and for us to find out what you're looking for from your next role.\n\nWe'll also be interested to find out more about your management skills, leadership skills, emotional intelligence, decisiveness, analytical & forward thinking and resilience & adaptability. So we'll be interested to talk about things like: your approach to dealing with difficult situations like dealing with conflict or challenging conversations, how you manage your reports and how you learn new things and teach others.\n\nThe final stage consists of a half-day interview, where you’ll do several interviews with members on our team. We’ll share more and prepare you with information about each session beforehand.\n\nHow we assess candidates\n\nWe use a set of competencies to evaluate candidates throughout the interview process: emotional intelligence, management skills, leadership skills, resilience & adaptability, storytelling, decisiveness and analytical & forward thinking.\n\n\nRecruitment Process\nPlease email [email protected] if you require any reasonable adjustments or alterations to be made, to support you through the recruitment process.We can't wait to meet you!\n\n\nDiversity Statement\nWe believe diversity matters and want to create an environment where that diversity can flourish. We encourage everyone to bring their whole self to work, regardless of gender, age, sexual orientation, race or disability.\n\n\nCOVID19\nWe encourage freelancers and people who have been made redundant as a result of COVID-19 to apply for opportunities at FutureLearn. We believe that in these difficult times, good employers have to rise to the occasion and play their part in the community. At FutureLearn, we take care of each other. \n\nPlease mention the words **ARROW COPY AEROBIC** when applying to show you read the job post completely (#RMy4xMzUuMjA3LjE5Mw==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $60,000 — $90,000/year\n \n\n#Location\nWorldwide

Department: UX Research & Design Team\n\nProduct Team: Course Creation\n\nType of Contract: Permanent\n\nWorking Pattern: Full time\n\nLocation: Remote (GMT +/- 2 hours), with optional London-based workspace\n\nAbout the Role\n\nWe're looking for an enthusiastic and talented Senior Digital Product Designer to join our award-winning UX Research & Design discipline.\nYou will be an established design practitioner with strong analytical, craft and communication skills who can lead projects and proactively identify where you can make a positive impact. You will be working in our cross-functional Course Creation team, serving the business and our partners with the experience they need to be able to create, showcase and manage their courses on our platform.\nThis role is a fantastic opportunity for someone looking to grow, working in a friendly, diverse, dynamic and mixed-discipline Ed-Tech environment.\n\n\n\nKey Responsibilities\n\n- Work closely with product managers, the group design-lead, engineers and other stakeholders to understand the problem space and project requirements, and create forward-thinking solutions that push the boundaries and deliver successful outcomes for our users.\n- Help drive user experience, interaction, and visual design throughout the entire project lifecycle; from initial idea generation, sketches, user flows and wireframes to the delivery of visually rich, inspiringly simple, and easy-to-use experiences that enhance our brand.\n- Conduct user research, test designs with users, analyse the results and integrate changes into your design process, with guidance from our user experience researchers.\n- Use competitor analysis, data and insights to decide on design and product directions, and to inform iteration and optimisation.\n- Present your work at reviews and other situations to groups of people, taking on feedback and adjusting designs as required.\n- Contribute to discussions about the product, championing the user experience and brand at all times.\n\nRequirements\n\n- 5+ years of commercial experience.\n- A high level of UX knowledge and practical design skills with real-world examples.\n- Prior experience working on SaaS experiences, preferably B2B.\n- Ability to solve problems using data and user research to inform decisions and evaluate solutions – to meet users’ needs and achieve business goals.\n- Able to create stimulating and accessible experiences that evoke the right emotions for users.\n- Ability to create, manage and facilitate workshops for the product team and wider stakeholders to ensure broad insight and understanding.\n- Proficiency with information architecture - ability to effectively organise, structure and label content, data and navigation.\n- Obsessed with the details of the user experience and can simplify complex processes into easy-to-use experiences.\n- Ability to create prototypes to test theories, hypotheses and the usability of ideas.\n- Ability to conduct user research to test and optimise the effectiveness of design solutions.\n- Experience of working with, maintaining and contributing to design systems.\n- Understanding of service design processes and principles.\n- Ability to break down design to communicate impact, constraints and next steps to other team members.\n- Strong awareness of current UX and design trends, techniques and patterns.\n- You will love what you do, be committed to creating excellent work, showing motivation and energy to complete the tasks to the best of your ability, and developing your skills at every opportunity.\n\nWe will be looking for you to demonstrate the following competencies – appropriate to your prior experience.\n\nCollaboration: Comfortable working in a cross-discipline product team.\nCommunication: Able to clearly explain things in a non-judgmental way.\nInitiative: Proactively explore and propose solutions.\nCuriosity: Display a strong desire to learn and understand.\nDesign: Demonstrate a high level of design skill.\n\nThe Interview Process\n\nWe aim to make our interview experience as transparent as possible, and dependent on circumstances, we aim to follow the following process.\n\nStep 1: Initial phone screen\n\nYou will have a first phone call with our Hiring Manager who will discuss the basics of the role and your expectations.\n\nStep 2: First Interview\n\nYour first interview will be with two members of the UX Research & Design team and will involve questions about your skills and competencies, as well as a chance to share 1 or 2 case studies from your portfolio.\n\nStep 3: Second interview\n\nYour second interview will be a continuation of the first, with a chance to meet with our Director of Design and another member of the team.\n\nStep 4: Meet the team\n\nThis step is where you can meet some members of the cross disciplinary team who you might be working with.\n\nBenefits\n- Competitive salary\n- Flexible working for all\n- 28 days of Annual Leave plus UK Public Holidays\n- Roll over up to 5 days Holiday\n- Buy and Sell up to 5 days Holiday\n- Westfield Health Cash Plan\n- Personal ‘recharge’ days, no questions asked\n- Personal budget for development and training\n- 18 weeks of FutureLearn Maternity Pay and Adoption Pay (at your full basic pay)\n- 6 weeks of FutureLearn Paternity Pay (at your full basic pay)\n- Sabbatical Leave (up to 3 months of unpaid leave after 3 years)\n- Cycle to Work scheme\n- Season Ticket Loan\n- Charity work – 1 day dedicated to a charity of your choice\n- Calm Premium Subscription\n- Free upgraded access on any FutureLearn short course and course fee waiver for Open University courses\n\nAbout FutureLearn\n\nFutureLearn is a leading social learning platform formed in December 2012 by The Open University and is now jointly owned by The Open University and The SEEK Group. FutureLearn has over 14 million people signed up worldwide. FutureLearn uses design, technology and partnerships to create enjoyable, credible and flexible short online courses, ExpertTracks and microcredentials, as well as undergraduate and postgraduate degrees that improve working lives. It partners with over a quarter of the world’s top universities, as well as organisations such as Accenture, the British Council, CIPD, Raspberry Pi and Health Education England (HEE). It’s also involved in government-backed initiatives to address skills gaps such as The Institute of Coding and the National Centre for Computing Education.FutureLearners live and breathe the company values and have a strong connection with our purpose, to transform access to education. We offer lots of flexibility and a cool work environment. At FutureLearn, we look after each other.\n\nApplications\n\nPlease use our online form by pressing 'Apply for this job' below, including your CV and a cover letter telling us why you'd like to come work with us. Please also include a link to your portfolio and your salary expectations\n\nDiversity Statement\n\nWe value all the great benefits that diversity brings and encourage everyone to bring their whole self at work, regardless of gender, religion, ethnicity, sexual orientation, age or disability.\n\nCOVID19\n\nWe encourage freelancers and people who have been made redundant as a result of COVID-19 to apply for opportunities at FutureLearn. We believe that in these difficult times, good employers have to rise to the occasion and play their part in the community. At FutureLearn, we take care of each other.\n\n \n\nPlease mention the words **THREE ANGER FLIGHT** when applying to show you read the job post completely (#RMy4xMzUuMjA3LjE5Mw==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $70,000 — $90,000/year\n \n\n#Location\nWorldwide