OpenTable is hiring a
Remote Enterprise Hotel Account Manager
\nWith millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.\n\n \n\nEvery employee at OpenTable has a tangible impact on what we do and how we do it. Youโll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.\n\n \n\nHospitality is all about taking care of others, and it defines our culture. Youโll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.\n\n \n\nThe essence of the Account Manager role will be to manage a portfolio of our most important Hotel groups. Our Focus is on promoting retention and driving revenue growth via solutions that help our Hotel groups reach their operational and marketing objectives. Central to this role is the ability to understand the Hotel technology ecosystem and clearly articulate the unique OpenTable value proposition for Hotels. We are looking for data-driven relationship managers to grow revenue over time through a consultative approach to each assigned account\n\n \n\nThis is a remote position, with up to 25% domestic travel.\n\n \n\nIn this role, you will: \n\n\n* \n\nOwn relationships with assigned Global Hotel groups and Hotel management companies, has the ability to conduct high quality conversations around tech strategy and F&B operations\n\n\n* \n\nProvide high-quality, data-driven product and service presentations (both in person and online) that are customized for each partner to determine solution needs\n\n\n* \n\nDevelop and carry out engagement plans for assigned accounts, including training sessions, email communications, quarterly business reviews and regular troubleshooting calls.\n\n\n* \n\nNavigate complex decision making and procurement processes to identify appropriate partners, including C-suite, customer tech teams and F&B operations staff.\n\n\n* \n\nProvide internal and external reporting that help tell the OpenTable story as well as track progress on key results for customer and internal objectives\n\n\n* \n\nWork with the OpenTable field team to ensure a tight coordination of plan for each account\n\n\n* \n\nOwn the administrative side of the account manager role, including documentation and feedback through wins/losses, forecasts & pipeline, as well as meeting notes and other account keeping activities on Salesforce and other OpenTable systems..\n\n\n* \n\nPlan and complete strategy to drive adoption and usage of key product features and functionality against a target list of accounts\n\n\n* \n\nKeep tabs on ongoing product and technology developments within the Hospitality space and understand how that applies to internal and external conversations\n\n\n\n\n\n \n\nPlease apply if: \n\n\n* \n\n5+ years of experience in B2B Enterprise level account management\n\n\n* \n\nInterest or passion for the hospitality industry\n\n\n* \n\nSelf starter with the ability to take ownership of account portfolio\n\n\n* \n\nA track record of owning and implementing critical initiatives to meet pre-set objectives\n\n\n* \n\nPassionate about using data and analytics to inform decision-making and build cases\n\n\n* \n\nExperience in managing multiple internal and external partners to tackle problems and achieve results, ranging from restaurant managers to software product managers\n\n\n* \n\nStrong time management and comfort with administrative tasks\n\n\n* \n\nStrong writing, presentation and social skills\n\n\n* \n\nKnowledge of Google Suite, Microsoft Office\n\n\n* \n\nAbility to work in an unstructured and forward-thinking environment\n\n\n* \n\nCollege degree required\n\n\n\n\n\n \n\nA few of the benefits you get at OpenTable:\n\n\n* \n\nWork from (almost) anywhere; wherever you do your best work\n\n\n* \n\nFocus on mental health and well-being\n\n\n* \n\nCompany paid therapy sessions through SpringHealth\n\n\n* \n\nCompany paid subscription to HeadSpace\n\n\n* \n\nCompany-wide weeks off each year - the whole team fully recharges (and returns without a pile-up of work!)\n\n\n* \n\nGenerous paid parental leave\n\n\n* \n\nGenerous paid vacation + time off for your birthday\n\n\n* \n\nPaid volunteer time\n\n\n* \n\nHealth, dental & vision plans\n\n\n* \n\n401k with company match\n\n\n* \n\nFocus on your career growth\n\n\n* \n\nEnriched learning and development opportunities\n\n\n* \n\nLeadership development\n\n\n* \n\nAccess to thousands of on-demand e-learnings\n\n\n\n\n\n \n\nThere are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $65,000-$90,000.\n\nIn addition to a competitive base salary, roles are eligible for additional compensation and benefits including: annual cash bonus; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.\n\n \n\nDiversity, Equity, and Inclusion\n\nOpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.\n\nWe ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.\n\n#LI-Remote\n\nโRemote work allowedโ \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Microsoft and Marketing jobs that are similar:\n\n
$75,000 — $125,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐
We hire old (and young)\n\n
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