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\nWhat You Will Do:\n\n\n* Develop a player-first community strategy; own and drive the game’s short and long-term community strategy, translating strategy into action plans and setting clear goals for team members.\n\n* Manage regional social media content scheduling specifications and collaborate across regions to develop efficient workflows to achieve a consistently epic experience globally.\n\n* Manage global projects: Work with community project and creator teams to develop and manage best-in-class global community creator programs to achieve near-term game project goals while working toward long-term community goals.\n\n* Develop social media platforms: Stay at the forefront of a rapidly changing community ecosystem, bringing new forms of community experiences to teams and projects. Work with cross-functional teams (including but not limited to: distribution, product and external partnership teams) to develop programs that drive action toward achieving key community growth goals.\n\n* Establish effective feedback mechanisms: Work with platform moderators together to support and maintain a great community environment. Listen to community needs, anticipate risks and take swift actions so as to build two-way conversations and maintain a world-class feedback loop between the people playing the game and the people making the game.\n\n* Develop a community manual: Build and expand community knowledge base of what works and what doesn’t, with the aim to continuously improve the team and its operational capabilities.\n\n* Build and manage a team: Manage multi-person team across different regions; support team members develop strong communication skills and locate and address team weaknesses promptly, promoting those with excellent abilities.\n\n\n\n\nWhat We Are Looking For:\n\n\n* 7+ years’ experience in community management, publishing, or social media marketing for large-scale global gaming communities.\n\n* Broad general knowledge of different regional community cultures; deep understanding of North American culture.\n\n* Familiar with the mechanics, algorithms and user attributes of mainstream social media landscape, including those of Facebook, YouTube, Twitter, Twitch, TikTok, Reddit, and Discord.\n\n* Rich vendor communication and stakeholder management experience, able to quickly coordinate multi-party resources and collaborate effectively.\n\n* Deep understanding of game mechanics and the needs of the development team. Keen follower of industry dynamics, capable of providing the team with the latest industry information.\n\n* Understanding of copywriting requirements and accurate vocabulary usage in order to optimize external communication announcements.\n\n* Vast experience in content management platform CMS, webpage production, SEO and event operations; can swiftly identify problems and make optimization suggestions.\n\n* Hold a certain level of art appreciation, image editing ability, technical programming and agile project management skills.\n\n* Proven experience as a leader of change, achieving operational excellence by introducing performance measures, processes and systems.\n\n* Proficient in English, Mandarin Chinese a big plus.\n\n\n\nBenefits:\n\n\nCompetitive salary\n\n100% employer-paid healthcare premiums for you and your dependents\n\nGenerous paid time off\n\n401K / RRSP plan\n\nEmployer-paid life and disability insurance\n\nTeam-building activities throughout the year\n\nFlexible working hours\n\n\n\nDo We Support Flexible Work?\n\nYes, as a remote team across North American time zones, we embrace flexible working. You may choose to work remotely, in-offices or hybrid, for a more flexible lifestyle that suits you best. Our offices are located in downtown Montreal and downtown Santa Monica, surrounded by great restaurants, entertainment, and cultural venues. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Swift, SEO, Senior and Marketing jobs that are similar:\n\n
$85,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🏖 Paid time off\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
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