\nWHO WE ARE 🌍\n\nManychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram.\n\nTrusted by over 1 million brands in 170+ countries, we're an official Meta Business Partner, backed by top investors, including Bessemer Venture Partners.\n\nWith 200+ teammates across international offices in Austin, Barcelona, Yerevan, São Paulo, and Amsterdam — Manychat helps businesses across the globe improve their ROI and grow faster.\n\nWHAT WE'RE LOOKING FOR 🌟\n\nWe're seeking a highly organized and detail-oriented Tax Accountant who thrives in dynamic, fast-paced environments. The ideal candidate will be an expert in managing a multitude of accounting activities including comprehensive, large-scale financial planning, reporting, and auditing tasks. You should possess a deep understanding of the intricacies of financial regulations and tax laws across various jurisdictions, showcasing an ability to navigate complex financial landscapes with precision and confidence.\n\nWHAT YOU'LL DO 🚀\n\n\n* Manage taxes, prepare tax returns, and provide any reconciliation with the tax authorities.\n\n* Devise and execute a tax strategy for the company that helps minimize the tax burden for the US entity\n\n* Manage all accounting operations including Billing, AR, AP, GL, Cost Accounting, Inventory Accounting, Revenue Recognition, and Expenses Recognition.\n\n* Prepare and publish on time monthly/quarterly and annual reports.\n\n* Coordinate the preparation of regulatory reporting.\n\n* Take the lead on payments and treasury management.\n\n* Communicate with external advisors including payroll advisors.\n\n* Communicate with banks on any issues that may arise.\n\n* Ensure quality control over financial transactions and financial reporting.\n\n* Manage and comply with government reporting requirements and tax filings.\n\n* Document and develop business processes and accounting policies to maintain and strengthen internal controls.\n\n* Help to coordinate any administrative issues.\n\n\n\n\nWHAT YOU'LL BRING 💥\n\nMust haves:\n\n\n* Degree in Tax, Accounting, Business Administration, Law, or Economics.\n\n* High level of attention to detail.\n\n* Experience in creating financial statements and submitting tax returns.\n\n* Thorough knowledge of tax and accounting principles and procedures.\n\n* Demonstrate ability and willingness to lead and build processes.\n\n* Experience with treasury tools.\n\n\n\n\nNice to haves:\n\n\n* Experience with month-end/year-end close and audit processes\n\n* Good presentation and communication skills, both verbal and written\n\n* Proven working experience in a similar role, specifically as an Accountant or Financial Controller and Treasury Manager\n\n* Experience with international groups with multiple subsidiaries\n\n\n\n\nWHAT WE OFFER 🤗\n\nWe care about your growth, well-being, and comfort\n\n\n* Annual professional development reimbursement.\n\n* Generous time-off policy to balance your work and life.\n\n* Competitive medical, dental, and vision coverage for you and your dependents (via PLANS).\n\n\n\n\nManychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.\n\nThis commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Payroll, Marketing and Non Tech jobs that are similar:\n\n $75,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAustin, Texas, United States

\nWHO WE ARE 🌍\n\nManychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and SMS. Manychat is a Meta Official Business Partner, backed by top investors, including Bessemer Venture Partners. With 130+ teammates across three global offices — New York, Barcelona, and Yerevan — Manychat helps more than one million businesses worldwide interact with billions of customers in real-time at scale. No matter the use case — generating leads, increasing engagement, providing 24/7 customer support, accepting payments, and beyond — Manychat helps businesses improve their ROI and grow faster.\n\nWHO WE'RE LOOKING FOR 🌟\n\nWe’re looking for customer support ✨superstars✨ to join our team! This role isn’t just about ticking off tickets and answering emails quickly, this is about delivering outstanding levels of service to our global customers. Our team is fun, kind, and empathetic - if this role and team sound exciting to you, we'd love to chat!\n\nWHAT YOU'LL DO 🚀\n\n\n* Provide our users with an outstanding customer experience — it’s a part of our mission to make Manychat users feel happy whilst using our product\n\n* Analyze and respond to queries via ticketing system (no calls)\n\n* Become a power user of our product to delight the customers\n\n* Identify cases that need to be escalated and escalate effectively\n\n* Share feature requests and effective workarounds within the Support team\n\n* Collaborate with the broader Manychat team on business objectives\n\n* Attend regular team meetings to identify, discuss, and solve any ongoing projects, process improvement ideas, product features, etc.\n\n\n\n\n\nWHAT YOU'LL BRING 💥\n\n\n* 2+ years of experience in a customer-facing role in the tech company — SaaS, PLG or Enterprise background is a plus\n\n* Fluency in English and Spanish or Portuguese \n\n* Ability to troubleshoot problems, find answers to customer issues, and articulate complex solutions in clear written communication\n\n* Team-first mentality, with an unmatched level of support for teammates\n\n* Ability to work in a fast-paced environment and learn quickly\n\n* Ability to collaborate cross-functionally to understand customer requirements and translate them into effective feedback for the product team\n\n\n\n\n\nShifts we’re looking to cover (you can choose from any options below):\n\n\n* 11 AM — 8 PM São Paulo Time\n\n* 12 PM — 9 PM São Paulo Time\n\n\n\n\nWHAT WE OFFER 🤗\n\n\n* Professional development budget for relevant conference tickets, training programs, or courses.\n\n* Flexible benefits plan to choose the perks that fit your needs.\n\n* Health insurance, including dentistry, psychology sessions, nutrition consultations, surgery, and travel assistance.\n\n\n\n\nManychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.\n\nThis commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Travel and Marketing jobs that are similar:\n\n $107,500 — $155,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSão Paulo, São Paulo, Brazil

\nWHO WE ARE 🌍\n\nManychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram.\n\nManychat is a Meta Official Business Partner, backed by top investors, including Bessemer Venture Partners.\n\nWith 140+ teammates across three global offices — Barcelona, Yerevan, and Austin — Manychat helps businesses improve their ROI and grow faster.\n\nNo matter the use case — generating leads, increasing engagement, providing 24/7 customer support, accepting payments, and beyond — Manychat supports more than one million businesses in over 170 countries across the globe.\n\nWHO WE'RE LOOKING FOR 🌟\n\nAs one of our first Staff Product Designers, you will play a pivotal role in evolving the design of Instagram Message Marketing, Manychat’s flagship product area.\n\nWe are on the lookout for a highly skilled individual adept at taking charge and driving success for a technologically complex product catering to sophisticated customers.\n\nYou’ll be directly reporting to Tim, our visionary Head of Design, known for his groundbreaking UX and HMI leadership at Arrival.\n\nBy joining the team, you will have the chance to:\n\n\n* Learn from and collaborate with some of the brightest product minds in the industry.\n\n* Work on the cutting-edge product used by millions around the world.\n\n* Be part of a fast-growing company that is making a real difference in the world.\n\n\n\n\nWHAT YOU'LL DO 🚀\n\n\n* High Level Design Craft: Take charge of UX for Instagram Message Marketing – a major revenue driver at Manychat.\n\n* Clear Communications: Present design concepts and advocate for your decisions to various stakeholders.\n\n* Collaboration: Work closely with Engineering, Research, Product, Localization, Sales and other teams to align product design strategy with the business goals.\n\n* Measurable Impact: Drive and own the product design impact within your domain.\n\n* Mentorship and Leadership: Foster a design-centric culture, inspiring innovation and out-of-the box thinking, and help other designers evolve their craft.\n\n\n\n\nWHAT YOU'LL BRING 💥\n\n\n* Exceptional Product Design IC: Significant experience in leading design craft in a tech company.\n\n* XFT Communications: Experience closely collaborating with people in various product and business roles.\n\n* Holistic Product Expert: Experience in aligning design strategy for one product area with the others, as well as with the larger business goals.\n\n* Metrics and Data: Demonstrated understanding of how to measure success and impact of product design.\n\n* Presentation and Argumentation: Experience in presenting product design and clearly articulating your decisions to various stakeholders.\n\n* Language Proficiency: Fluency in English, both written and spoken.\n\n\n\n\nNice to haves:\n\n\n* Ideally, you’re based in Barcelona, London, or Amsterdam, or open to relocating to Barcelona. It’s also possible to be initially based elsewhere in Europe and travel to Barcelona occasionally.\n\n* If you’re in Barcelona, you’ll be expected to spend some time in person at the office weekly. For London and Amsterdam-based candidates the work will begin in a remote format.\n\n\n\n\nWHAT WE OFFER 🤗\n\nWe care about your growth, well-being, and comfort\n\n\n* Candidates outside of Barcelona can start onboarding and complete the probation period remotely with further relocation to the city for a hybrid work format.\n\n* Professional development budget for relevant conference tickets, training programs, or courses.\n\n* Flexible benefits plan to choose the perks that fit your needs.\n\n* Health insurance including dentistry, psychology sessions, nutrition consultations, surgery, and travel assistance.\n\n* Hybrid work format to choose between home and office.\n\n\n\n\nManychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.\n\nThis commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Designer, Marketing and Sales jobs that are similar:\n\n $60,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBarcelona, Barcelona, Spain