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Location(s)\n\nWe are looking to hire someone based in the USA for this position.\nAbout the Role\n\nWe’re looking for a Customer Solutions Consultant proficient in ERP solutions to help build one of the most elite customer organizations in enterprise tech.\nWhat You'll Do\n\n\nServe as the expert solution architect to enable customers to achieve their desired outcomes by leveraging the Tropic Platform\n\nWork shoulder to shoulder with our Account Managers to upsell and retain existing customers by:\n\n\nJoining our renewal & upsell process as Tropic’s in-house expert and strategic consultant\n\nUnderstanding existing customers’ pain points and highlighting Tropic’s solutions\n\nResolving obstacles and challenges preventing customers from getting value from the Tropic platform\n\nCommunicating the benefits of new functionality and how it will solve existing pain points\n\nGenerating custom presentations and collateral\n\nSharing insights from Tropic’s robust dataset\n\nEstablishing trust with the client by representing Tropic as the future of Spend Management\n\n\n\n\n\nDemonstrate competence, professionalism, executive presence, integrity, and humility\n\nEnable Account Managers to have a deep understanding of Tropic Platform as it evolves\n\nCollaborate well with the customer team\n\nHave an entrepreneurial mindset that constantly seeks to improve how we deliver outcomes with the Tropic platform\n\nProvide a world-class customer experience at every touchpoint\n\nParticipate in and enhance Tropic’s company culture by being positive, kind, hard-working, and accepting of all employees\n\n\n\nWhat You're Looking For\n\n\nA deepening of your career in Solutions Consulting or a transition to Solutions Consulting from another executive/client-facing role\n\nDirect exposure to executive stakeholders at the fastest-growing tech companies on the planet\n\nExperience at a hyper-growth startup\n\nOpportunity to think creatively and solve unique business challenges\n\nUncapped personal and professional growth opportunities as Tropic continues to scale\n\n\n\nWhat You’ve Done\n\n\n* 3+ years experience in sales, sales strategy, customer success, consulting, or other customer/executive-facing roles, preferably within the financial sector\n\n* Proficiency in ERP solutions (specifically Netsuite, Quickbooks, & Sage Intacct)\n\n* Expertise in accounting systems and finance/procurement/accounting workflows \n\n* Exceptional verbal communication skills\n\n* Solutions-selling and solutions-oriented mindset\n\n* Willingness to go the extra mile for every single customer and project \n\n* Strong collaboration skills\n\n* Excellent organization, time management, and project management skills\n\n* Ability to adapt and excel at a high-growth startup\n\n* Track record of high-performance\n\n* Passionate about helping customers\n\n\n\nCompensation\n\nSpecific to pay transparency laws, the annual salary range for this position begins at $90,000 and will include variable pay, incentive stock options, and benefits. The final job level and compensation will be determined by various factors such as a candidate's relevant work experience, years of relevant experience, skills, qualifications, certifications, geographic location, and other business considerations. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Sales and Sales jobs that are similar:\n\n
$50,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
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