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We’re expanding our team and are looking for a remote Customer Success manager to take charge of customer support, onboarding processes, and documentation.\n\n[Service Provider Pro](https://spp.co) is an e-commerce platform helping digital marketing agencies sell millions of dollars in services every month. We’re a small and highly effective remote team – you’ll be working closely with the founder to define a role where you can do the best work of your career.\n\n# Benefits of this role\n\nHere’s why this is a great job.\n\n* You’ll play a huge role in this company. This isn’t a support role where you’re mindlessly closing tickets all day. You’ll have the opportunity to have a big impact on product, marketing, and most importantly – our customer’s businesses.\n* You'll work remotely. Work from anywhere and enjoy the benefits of setting your own schedule – whether you want to hit the gym after lunch, or go to a movie while everyone else is at work, it’s up to you.\n* You’ll work a 40-hour week. You’re not expected to do the startup grind and put in extra hours. We’re in this for the long run, and this is a results driven job anyways.\n* You'll get the tools you need. We’ll buy the tools and software for your job.\n* You get 4 weeks of paid vacation.\n* You get a learning and fitness allowance. We’ll pay for books, courses and programs to help you get better at what you do.\n\n# The ideal candidate\n\nWe’re open to hiring candidates with different backgrounds, experiences, and skills. If you’re talented, self-sufficient, and ambitious you might be a great fit regardless of experience.\n\nThere are some attributes that are guaranteed to make you awesome at this:\n\n* You’re a self starter, you like to set your own direction and run with it. You don’t need constant check-ins to get things done.\n* You’re good at expressing ideas in clear and concise writing. The tone of our company is very personal, being able to write simply is a must.\n* You’re tech savvy. You’re able to quickly learn new software and figure out problems as they arise.\n* You’re reliable. This is a remote position and nobody is going to look over your shoulder. Show up when you say you will, do what you say you’ll do.\n* Finally, you’re proactive about moving the company forward. When you notice areas for improvement you take the initiative to create change.\n \n\nPlease mention the words **BLIND SHELL EXCITE** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4xMQ==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Customer Support, Executive and Marketing jobs that are similar:\n\n
$67,500 — $105,000/year\n
\n\n#Location\nWorldwide
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
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