Remote Sr Technical Program Manager Order Management Services
\nPOSITION SUMMARY:\n\nWe have an exciting Sr. Technical Program Manager within the Product Management group. As a key member of the team, you will own and drive complex, multi-team technical programs that modernize core platforms, improve system reliability and enable scalable product delivery. This role is designed for a highly technical program manager who thrives in ambiguous, high dependency environments and consistently delivers predictable outcomes.\n\n \n\nYou will lead a portfolio of engineering programs spanning platform transformation, product delivery and operational excellence. Success in this role requires the ability to deeply understand the system architecture, proactively manage risks and dependencies, and influence product and technical stakeholders. You will serve as the connective tissue across engineering and product, ensuring alignment, execution rigor and transparency at various levels of the organization.\n\n \n\nPRIMARY RESPONSIBILITIES: \n\n\n* \n\nOwn and lead the full lifecycle of complex technical programs across engineering teams - from initial scoping to launch and post-launch measurement.\n\n\n* \n\nDrive program milestones and execution criteria\n\n\n* \n\nPartner closely with engineering to understand system architecture, make technical tradeoffs, and manage risks beyond simple coordination.\n\nIdentify, track and actively manage cross-team dependencies, ensuring alignment and removing blockers to maintain delivery timelines\n\n\n* \n\nDrive predictable execution by defining detailed project plans, tracking milestones, and proactively identifying and escalating program risks, constraints, and technical dependencies with clear tradeoff decisions\n\n\n* \n\nFacilitate technical discussions and leverage data/metrics to monitor program health.\n\n\n* \n\nGuide teams throughout the product lifecycle, including release planning, launch coordination and post-launch support\n\n\n* \n\nCommunicate program status, risks, decisions clearly to stakeholders at all levels\n\n \n\n\n\n\n\n \n\nQUALIFICATIONS:\n\n\n* \n\nMinimum of 8 years of technical program management experience\n\n\n* \n\nStrong technical foundation (software, infrastructure, or systems) and ability to engage in technical discussions\n\n\n* \n\nProven ability to lead complex cross-functional stakeholder programs with significant dependency managing and coordinating across multiple teams\n\n\n* \n\nDemonstrated ability to operate effectively and independently in ambiguous environments\n\n\n* \n\nExcellent communication\n\n\n* \n\nTrack record of delivering complex programs with high reliability, visibility and predictable outcomes\n\n\n\n\n\n#LI-DNI\n\n \n\n#Location\nUS Remote