\nAbout the Role\n\n\nAs a Platform Engineer at Lucidworks, you will be part of the team responsible for leading our efforts to ensure the reliability, availability, security, and performance of our critical systems and services. You will collaborate with cross-functional teams to design, build, and maintain robust, scalable, and efficient infrastructure, and to empower our engineers by building tools that enable them to take full ownership of their deliverables. Your expertise will be instrumental in driving our commitment to excellence in operations and customer experience.\n\n\n\nResponsibilities\n* Collaborate with multiple product development teams to define SLOs and monitor platform reliability and performance against these objectives. \n* Design, implement, and maintain monitoring and alerting solutions to detect and respond to incidents promptly.\n* Conduct post-incident reviews (PIRs) to identify root causes and recommend preventative measures.\n* Work with multiple teams to plan for capacity needs, including forecasting resource requirements and scaling infrastructure as necessary.\n* Identify areas for improvement and drive initiatives to enhance the reliability and efficiency of our SaaS platform.\n* Act as a bridge between multiple teams, sharing knowledge and best practices as an advocate and enabler of site reliability engineering throughout our organization.\n* Continually strive to optimize our engineersโ efficiency by developing tools and processes that make things scalable and repeatable.\n* Strive for complete automation, both in your own work and by leading and influencing developers to build scalable production solutions.\n* Additional duties as assigned\n\n\n\nOur Stack\n* Infrastructure as code (Terraform)\n* Scalable global cloud infrastructure (GCP, Kubernetes, Istio)\n* Build and Deployment tools (GitHub, Jenkins, ArgoCD)\n* Automation (Go)\n* Service catalog (Backstage)\n\n\n\nSkills & Qualifications\n* Bachelor's degree in Computer Science, Engineering, related field or equivalent real-world experience\n* 5+ years professional experience as a Platform Engineer or similar role in a production environment\n* Knowledge of infrastructure provisioning tools like Terraform and a commitment to the infrastructure-as-code (IaC) approach\n* Strong problem-solving skills and the ability to think critically in high-pressure situations\n* Have an enthusiastic, go-for-it attitude; when you see something broken, you canโt help but fix it\n* Have an urge for delivering quickly and effectively, and iterating rapidly\n* Resourceful: willing to jump in, be agile/flexible, leverage existing resources to accomplish goals, and able to work independently\n* Team player: confident in collaborating with a diverse community of people and personalities across geographies, backgrounds, and professional abilities\n* Strong verbal and written communication skills\n* Empathy and care for all stakeholders of Lucidworks including employees, customers, partners, and guests\n* Ability to handle confidential information \n\n\n\n\n\nJ$8,596,498 - J$10,745,623 a yearThis salary range may include multiple levels. Your level is based on our assessment of your interview performance and experience, which you can always ask the hiring manager about to understand in more detail. Salary is just one component of Lucidworksโ total compensation package for employees. Your total rewards package may include (but is not necessarily limited to) discretionary variable bonus, top-notch medical, dental and vision coverage, a variety of voluntary benefits, generous PTO policy, various leave policies, and many other region-specific benefits.\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Cloud and Engineer jobs that are similar:\n\n
$30,000 — $80,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRemote - Jamaica
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