\nHow do you want to make an impact?\n\nHave you struggled to find purpose with your work?  Are you looking to make an impact in someone’s life on a daily basis?  If so, then GoHealth is where your search ends! \n\nAbout GoHealth\n\nOur mission is to improve access to healthcare in America.  We are a young fast growing company with nearly two decades of insurance purchasing behavior to help re-imagine the process of matching a health insurance plan to a customers specific needs.  As the Medicare market continues to grow with over 10,000 people per day turning 65, we assist our customers through the important decision-making process of selecting a Medicare plan that matches their needs with the right product and service.  This is where you come in! Are you ready to grow with us?\n\nAbout the role:\n\nThe GoHealth Team Manager will be responsible for both team and individual agent performance. You will be a motivator and supporter of creating and implementing effective sales techniques, increasing sales production per agent, driving compliance, ensuring accurate administrative activities, and promoting GoHealth’s culture. You will be a proven sales leader, interested in making an impact with agents and passionate in driving performance.\n\nWhat is Takes to be Successful\n\n\n* Lead a team of 10-20 sales agents\n\n* Understand, in detail, all of GoHealth's policies and procedures\n\n* Meet and exceed AEP's expectations for working hours\n\n* Must understand and possess Emotional Intelligence to be successful in the role.\n\n* Lead a team of multiple agents through different techniques of mentoring; but also lead by example and sell policies over the phone yourself.\n\n* Understand, Track, and optimize team metrics, such as conversion rates, overall team production, and more\n\n* Serve as a stellar change agent by planning, communicating, and supporting the changes within the call center\n\n* Participate in the planning and on-boarding of new agents for the annual enrollment period and aid in classroom training, material development, and assessment testing\n\n* Use reporting tools, product knowledge, and sales strategies to coach performance and manage accountability for direct reports\n\n* Partner with support teams to improve call center operations\n\n* Partner with the Agent Performance team to gain a better view of agents' results and identify training needs and performance plans\n\n* Exemplify the top agent performance when selling individual insurance policies to consumers\n\n* Participate in sales calls as part of monthly development and as needed based on business need during high volume periods such as AEP.\n\n* Foster Team cohesiveness and engagement in all applicable environments (Sales Center or Remote/Virtual), encouraging feedback and openness\n\n* Provide clear socialization and communication of the company’s values and culture. \n\n* Understand early indicators to employee dissatisfaction and drive agent retention.\n\n\n\n\nDesired Attributes:\n\n\n* 2+ years of managerial experience\n\n* Bachelor's Degree or equivalent experience required\n\n* Excellent problem solving and communication skills\n\n* Outstanding customer focus, sales skills and telephone etiquette\n\n* Able to work well within a team, while developing and motivating staff\n\n* Confident, with a keen eye for business\n\n* Ability to set, satisfy, and exceed targets\n\n* Able and available to work nights, weekends, and extended hours if needed\n\n* Licensed candidates preferred but not required \n\n\n\n\nBenefits and Perks\n\n\n* Work Remotely\n\n* Performance-based incentives\n\n* Paid time off\n\n* 401(k) program with company match\n\n* Medical, dental, vision, and life insurance benefits\n\n* Flexible spending accounts\n\n* Professional growth opportunities\n\n* Generous employee referral bonuses\n\n* Birthday celebration recognition\n\n* GoHealth is an Equal Opportunity Employee\n\n\n\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Sales and Sales jobs that are similar:\n\n $50,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nOrlando, Florida, United States