KAYAK is hiring a
Remote Customer Support Email Specialist Brazilian Portuguese
\nWe are looking for freelancers to join our outreach communications team that runs email campaigns for various projects like our travel awards program and travel guides for multiple brands. You will join a multicultural group of outreach specialists working remotely. Training will be provided to the selected candidate.\n\nThis is a 100% remote project, where you can work from home!\n\nYour tasks\n\n\n* \n\nScheduling automated emails to send and replying to emails via our email marketing platform and maintaining constant communication with our partners on a larger scale by using mainly ready-made email templates to achieve company goals and targets.\n\n\n* \n\nHandle all email communication in a professional, respectful manner using email templates and also your own words to establish a stronger connection with our potential partners.\n\n\n* \n\nUnderstand the nature of our projects/workflow to ensure detailed execution of our email campaigns\n\n\n* \n\nPick up instructions quickly and implement them into the daily email marketing activities\n\n\n* \n\nEffectively liaise and connect with other team members and management about achievements and issues, constantly look for new ways to improve our processes\n\n\n* \n\nManage follow-up tasks/emails in our CRM without delays\n\n\n* \n\nPossessing excellent time management skills to meet deadlines in a fast-paced environment\n\n\n\n\n\nYour profile\n\n\n* \n\nHighly proficient in spoken and written English & Brazilian Portuguese\n\n\n* \n\nExperience in email marketing or customer service is an advantage\n\n\n* \n\nDigital literacy in Microsoft programs (Word, Excel) or Google Workspace\n\n\n* \n\nAbility to manage multiple projects in a fast-paced environment maintaining outstanding attention to detail.\n\n\n* \n\nAbility to work autonomously but also have a strong commitment to ensuring the team succeeds with all tasks, duties and projects\n\n\n* \n\nProblem solver\n\n\n* \n\nComfortable with multitasking to ensure all goals are met in a timely manner\n\n\n* \n\nStrong project management skills and exceptional attention to detail.\n\n\n* \n\nHaving a good speed and reliable internet connection, a private (not shared) reliable computer is a must1\n\n\n\n\n\nCandidates will be invited to complete a short test as part of the selection process. Apply now!\n\n\n\nAbout KAYAK\n\nKAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world’s leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car, cruise, or vacation package. We’re also redefining the in-travel experience with our app and new accommodation software. For more information, visit www.KAYAK.com.\n\nWorking with KAYAK makes you part of a global network that includes OpenTable and KAYAK's portfolio of metasearch brands including SWOODOO, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined. Many employees are dedicated to one brand, but we all have the benefit of using each other's strengths and insights. Together, we're able to help people experience the world through dining and travel.\n\nOpenTable/KAYAK is proud to be an Equal Opportunity Employer, and we welcome and encourage candidates from all backgrounds and experiences to apply for roles on our team. Whoever you are, just be you. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Travel, Marketing and Non Tech jobs that are similar:\n\n
$75,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSão Paulo, São Paulo, Brazil
Apply for this job
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Frontpage
🏝 Remote jobs
🌗 Dark mode
👩💻 Hire remote workers
🚨 Post a remote job
🍱 Compact mode
✍️ Remote work blog new
Health insurance for teams
Hacker News mode
Safe for work mode
