This job post is closed and the position is probably filled. Please do not apply. Work for Underdog Sports and want to re-open this job? Use the edit link in the email when you posted the job!
About the role and why it’s unique:\n\n\n* Serve as a subject matter expert in responsible gaming, advising and supporting cross-functional teams (AML, Fraud, Customer Service) on best practices and escalated cases\n\n* Drive the development of a responsible gaming culture by collaborating with leadership on strategic initiatives that promote healthy gameplay\n\n* Proactively monitor player activity to identify and address risky behaviors, using data analytics and detailed case investigations\n\n* Lead reviews of complex player account activities and assist in the development of response protocols for high-risk behaviors\n\n* Regularly update and refine responsible gaming reports, compliance logs, and alert systems in alignment with regulatory requirements and company standards\n\n\n\nWho you are:\n\n\n* Skilled in risk assessment, compliance monitoring, and customer engagement within a gaming or similarly regulated environment\n\n* Strong analytical abilities, with a proven track record of investigating complex accounts and identifying patterns related to responsible gaming\n\n* Proficient in both written and verbal communication, comfortable working with multiple stakeholders to resolve escalated issues diplomatically\n\n* Meticulous attention to detail, capable of handling sensitive matters with the highest level of confidentiality and integrity\n\n\n\nEven better if you have:\n\n\n* 2+ years of experience in responsible gaming, compliance, or a related field within the gaming industry, preferably with direct experience in a sportsbook or online gaming environment\n\n* Proven experience in process improvement, with the ability to implement and refine protocols that support responsible gaming efforts\n\n* Proficiency with data analytics tools, Microsoft Excel, and ticketing or CRM systems such as Intercom\n\n* Flexibility to work at least one weekend day during peak sporting seasons\n\n\n\n\n\nOur target starting base salary range for this position is between $70,000 and $80,000, plus target equity. The starting base salary will depend on a number of factors including the candidate’s skills and experience, among other things.\nWhat we can offer you:\n\n\n* Unlimited PTO (we're extremely flexible with the exception of the first few weeks before & into the NFL season)\n\n* 16 weeks of fully paid parental leave\n\n* A $500 home office allowance\n\n* A connected virtual first culture with a highly engaged distributed workforce\n\n* 5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents\n\n\n\n\n#LI-REMOTE\n\n
\n\n#Benefits\n
💰 401(k)\n\n
\n\n#Location\nBrooklyn, New York, United States
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
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