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This job post is closed and the position is probably filled. Please do not apply. Work for GoodTime and want to re-open this job? Use the edit link in the email when you posted the job!
๐ค Closed by robot after apply link errored w/ code 403 1 month ago
Head of Professional Services (Implementation & Delivery)\nAbout GoodTime\n\nGoodTime is the leader in complex interview scheduling automation for enterprise talent teams. Built for scale, our platform handles the complexity others canโt โ automating every type of interview, from multi-day panels across time zones to high-volume hiring events, with unmatched speed and precision. \n\nBehind every seamless schedule is our digital workforce of AI agents that eliminate delays, surface insights, and keep hiring teams perfectly in sync. Leaders at companies like Databricks, Aon, HubSpot, and HelloFresh trust GoodTime to orchestrate smarter, faster, people-first hiring experiences for their candidates, interviewers, and talent teams.\n\nWe operate with a culture of autonomy, accountability, and collaboration. People here don't wait for permission โ they solve problems, own outcomes, and work closely with customers to get it right.\nAbout the Role\n\nWe are looking for a Head of Professional Services to build and run the delivery engine behind our customers' success.\n\nYou will personally own customer outcomes when things are unclear, messy, or high-stakes โ and then build the systems so the company no longer depends on heroics.\n\nYou will lead implementations, manage escalations, design delivery architecture, and develop a team that can support enterprise scale while maintaining a high-trust customer experience.\n\nThis role collaborates closely across the whole company -- Sales, Customer Success, Product, and Engineering.\nWhy This Role Matters\n\nProfessional Services shapes how customers experience the product in reality โ not in demos.\n\nThis role determines whether the company scales smoothly or accumulates operational drag as it grows.\n\nYou will build the operational backbone that turns new customers into long-term partners.\nWhat You'll Own\nDelivery Execution \n\n#Location\nRemote
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
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