DoorDash USA is hiring a
Remote Head of Banking Operations
About the Team\nThe Dasher & Logistics team supports the millions of Dashers who power DoorDash’s marketplace. We’re building the world’s leading last-mile logistics platform — and to succeed, we’ll need to disrupt ourselves along the way. The Dasher Financial team is one such disruption: we are building fintech products that best serve the needs of Dashers and gig workers like them.\n\nFrom instant access to earnings, to innovative bill pay and savings products, to credit-building tools, our goal is to create the financial system of record for Dashers. We are early in this journey — launching and scaling zero-to-one products that redefine how Dashers interact with their money.\n\nAbout the Role\nWe're looking for a Head of Banking Operations to own Crimson ops end-to-end. You'll manage our bank partner relationships, own the P&L for Crimson, and drive the operational roadmap for how we provide better user outcomes (disputes, suspensions, support) and deepen engagement (more deposits and spend). This is a player-coach role: you'll set strategy with senior leadership, but you'll also dig into the operational details when the work demands it.\n\nYou're excited about this opportunity because you will…\nOwn the bank partner relationship portfolio: manage our existing partners and evaluate new ones as we expand into new products and geographies. Support negotiations on commercial terms, operational SLAs, and integration roadmaps\nRun money movement at scale: own the operational health of ACH, OCT, AFT, and cash rails. Drive cost-per-transaction down and reliability up.\nLead banking operations executio \n\n#Location\nRemote
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