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\n\nHonor is looking for a dedicated and amazing Care Pro Training Associate to join our team and train Care Pros, who are the heart and soul of Honor. This trainer will deliver partner agency orientations and trainings throughout the US, ensuring we maintain quality while preparing our Care Pros for success on our platform. \n\n\n\nThe Care Pro Training Associate provides an exceptional first experience for new Care Pros through conducting a high volume of remote orientations. These Care Pros will either be directly hired to Honor, or they will be joining the Honor Care Network from agencies we’ve partnered with or acquired. This person will be responsible for vetting candidates as the final group interviewer and also ensuring each new employee is equipped with a clear understanding of our policies and their expectations on the platform.\n\nResponsibilities:\n\n\nConduct anywhere from 1-2 remote orientation sessions per day, including 1-3 weekend days and/or evenings per month, as needed\n\nPresent new hire slide deck during each session and facilitate engagement throughout the training and assessment\n\nCommunicate Honor’s policies and expectations with a high degree of accuracy, and master internal policies to be able to address questions \n\nAssist with the gathering and completion of pre-hire documentation when needed\n\nBuild rapport with candidates, ensuring we provide an exceptional and engaging initial experience \n\nValidate candidates’ fit for our platform based on their engagement and demonstration of aptitude and skill throughout the orientation\n\nLiaise with internal and external team members to communicate Care Pro updates \n\nConduct remote reassessments of tenured Care Pros’ transfer skills as needed \n\nParticipate in ad hoc projects, pilots, and tasks to support the greater Implementation and Training Orgs such as Care Pro upskilling programs and skills trainings, both in-person or remotely \n\nEnsure adherence to Honor’s policies and procedures, recognizing when to escalate situations and when to problem-solve directly\n\nIf training demand is low, willingness to flex into other tasks to support the broader onboarding team as needed\n\n\n\n\nQualifications\n\n\n* 1+ years experience teaching, training, or facilitating employee onboarding\n\n* Excellent verbal communication and time management skills\n\n* Ability to present to a group effectively, virtual presentation experience required\n\n* Track record of identifying and adapting to individuals’ unique learning styles and needs effectively and compassionately \n\n* Strong interpersonal and observational skills in order to evaluate/monitor quality and progress of Care Pros\n\n* Strong customer service in all communications - in person or via phone, text, and e-mail\n\n* Strong relationship management - building trust quickly, active listening and ability to diffuse higher emotion with redirection, whilst maintaining a sense of authority\n\n* Ability to prioritize levels of risk, informed by basic understanding of HR\n\n* Strong grasp of technology and ability to efficiently troubleshoot, especially tools such as G-suite, a smart phone, and Slack\n\n* Due to remote training, this role requires home set up that is professional and free from distraction during orientations.\n\n\n\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
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