\nWe are seeking Remote Certified Medical Assistants to join our team and support virtual patient care programs. In this role, you will assist patients throughout the telehealth process, including helping them complete electronic portal check-ins, connect to video visits, obtain vital sign measurements from home, provide an accurate medical history, participate in medication reconciliation, and complete screening questionnaires. You will ensure accurate intake documentation, provide proactive technology support, and escalate clinical concerns to Registered Nurses (RNs) as needed. This is a fully remote contract position with an opportunity to make a meaningful impact in healthcare.\n\n\nThere are flexible scheduling options, which include day, evening, and PRN shifts. Operating hours are from 8AM โ 8PM EST, 7 days a week. This role is part-time, making it ideal for someone looking to optimize their schedule while enhancing patient access to care.\n\n\n\nWhat Youโll Do:\n* Assist patients with connecting to telehealth video visits and troubleshooting technical issues.\n* Guide patients through the virtual intake process, ensuring a seamless experience.\n* Collect and document vital signs, medical history, and medication reconciliation.\n* Administer and complete screening questionnaires as part of patient intake.\n* Handle inbound calls, assess patient needs, and provide appropriate guidance.\n* Offer live phone support to answer questions and address concerns before appointments.\n* Proactively manage patient care workflows from initial outreach to case resolution.\n* Escalate abnormal or elevated vital signs, medical history concerns, or other clinical concerns to RNs.\n* Accurately document all patient interactions using electronic health records (EHR) including but not limited to AthenaOne and Healthie; document all calls through platforms including Salesforce; utilize phone call scripts and EHR macros.\n* Index patient cases based on screening results and vital signs for follow-up and prioritization.\n\n\n\nRequired Qualification:\n* Minimum 3- 5 years of experience as a Certified Medical Assistant (remote CMA experience preferred).\n* Medical Assistant Certification through AAMA, AMT, NHA, or NCCT.\n* High school diploma or equivalent (higher education is a plus).\n* Experience handling high call volumes in a fast-paced environment.\n* Familiarity with EHR systems for documentation. AthenaOne experience preferred. \n* Tech-savvy with the ability to quickly adapt to new platforms, including Slack and Google Suite\n* Strong oral, written, and interpersonal communication skills.\n* Proven ability to work successfully with diverse patient populations.\n* Ability to work independently and effectively prioritize tasks.\n\n\n\nPreferred Qualifications: \n* Experience working with AthenaOne EHR, Salesforce and Slack (or similar platforms).\n* 2- 4 years of telehealth or phone-based patient care experience.\n* Being bilingual in Spanish is a plus.\n\n\n\nWhy Join Us?\n* By joining our team, youโll play a vital role in expanding access to virtual healthcare, ensuring that patients receive comprehensive, high-quality care from the moment they begin their telehealth visit.\n* If youโre passionate about patient care and thrive in a remote, tech-driven environment, weโd love to hear from you!\n\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Video and Video jobs that are similar:\n\n
$70,000 — $80,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNationwide
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This job post is closed and the position is probably filled. Please do not apply. Work for Everly Health and want to re-open this job? Use the edit link in the email when you posted the job!
๐ค Closed by robot after apply link errored w/ code 404 3 years ago
Everly Health is the leading digital health company at the forefront of the $300 billion dollar virtual diagnostics-driven care industry. Our mission is to improve the lives of millions with a fully integrated digital care platform for consumers and businesses. We continue to innovate in the space by delivering more care to more people on a seamless diagnostics-driven platform. \n\nEverlywell, the consumer-initiated at-home laboratory testing brand within Everly Health, has helped over 1 million people manage their health and wellness with easy at-home tests, physician-reviewed results and actionable intelligence delivered digitally in days. You know your body best, and we believe information about the way your body works should be fully visible and available to you however and whenever you need it.\n\nWe are looking for a seasoned data scientist with a specialty in extracting & assessing large datasets, segmentation and predictive modeling using complex optimization algorithms focused on increasing participant engagement of client programs within Everly Healthโs commercial business unit: Everly Health Solutions.ย \n\nYou will be working closely with the Engagement Strategy team, as well as Sales, Delivery and Analytics, to analyze our online & offline communication channels, how they work together - and the efficacy and incrementality of each. You will be responsible for conducting deep analyses around audience profiling and segmentation to enable more effective / efficient engagement spend and participant insights. The ideal candidate has experience with SQL & Tableau, multi-attribution methodology and behavioral segmentation.ย \n\nYouโre joining a โstartup team within a startup,โ so if youโre looking for an opportunity to build & optimize from scratch to add value -- this is the role for you.ย \n\n*Remote Optional*\n\nYou'll Love Working Here:\n\nยทย Venture backed by top-tier firms\nยท The opportunity ahead knows no bounds\nยทย Open vacation policy\nยท Employee discounts\nยท Paid parental leave\nยท Health benefits\nยท 401(k)\n\nNO EXTERNAL RECRUITERS - INDIVIDUAL APPLICANTS ONLY\n\nEverly Health is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.\n\nHIPAA Disclaimer: This role will be in an environment that has access to protected health information (PHI) and all security standards to protect PHI must be followed. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Data Science, Medical and Non Tech jobs that are similar:\n\n
$80,000 — $125,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nAustin, TX (Remote)
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.