๐Ÿ‘ฉโ€๐Ÿ’ป Join Remote OK ๐Ÿ‘‹  Log in
General
Remote OK Frontpage ๐Ÿ Remote jobs ๐ŸŒ—  Dark mode ๐Ÿ‘ฉโ€๐Ÿ’ป Hire remote workers ๐Ÿšจ Post a remote job ๐Ÿฑ Compact mode โœ๏ธ Remote work blog new
Top jobs
๐Ÿฆพ  AI Jobs
โฐ Async jobs ๐ŸŒŽ Distributed team ๐Ÿค“ Engineer jobs ๐Ÿ’ผ Executive jobs ๐Ÿ‘ต Senior jobs ๐Ÿค“ Developer jobs ๐Ÿ’ฐ Finance jobs โ™พ๏ธ Sys Admin jobs โ˜•๏ธ JavaScript jobs ๐Ÿ‘ Backend jobs
Companies
๐Ÿšจ Post a remote job ๐Ÿ“ฆ Buy a job bundle ๐Ÿท Ask for a discount Safetywing Health insurance for teams Safetywing Health insurance for nomads
Feeds
๐Ÿ›  Remote Jobs API ๐Ÿชš  RSS feed ๐Ÿช“  JSON feed

Hacker News mode  Hacker News mode

Safe for work mode  Safe for work mode

Help
๐Ÿ’ก  Ideas + bugs ๐Ÿš€  Changelog ๐Ÿ›๏ธ  Merch ๐Ÿ›Ÿ  FAQ & Help
Other projects
๐Ÿ“Š Remote work stats new ๐Ÿ‘ท Top remote companies ๐Ÿ’ฐ Highest paying remote jobs ๐Ÿงช State of remote work new
๐ŸŒ  Become a digital nomad
๐Ÿ”ฎ  Web3 Jobs
๐Ÿ“ธ  Photo AI
๐Ÿก  Interior AI
Post a remote job โ†’ Log in

@wickum

Remote worker with 23+ years of experience - Last seen ago

Iโ€™m a seasoned Technical Support Engineer with over 15 years of experience specializing in L2/L3 support, cloud computing, and database administration. My career has been built on solving complex technical challenges, optimizing workflows, and delivering impactful results that drive business growth.

Iโ€™ve worked extensively with AWS services such as Lightsail, EC2, and Route 53, along with managing MSSQL databases and implementing network security protocols. My expertise also includes scripting with PowerShell and Bash, configuring Docker environments, and utilizing monitoring tools like Nagios and Zabbix. Over the years, Iโ€™ve successfully improved system performance, streamlined processes, and contributed to significant profit growth for the companies Iโ€™ve worked with.

I thrive in dynamic, high-pressure environments and am passionate about applying my skills to develop innovative solutions. My goal is always to deliver efficient, reliable results while fostering collaboration and customer satisfaction.

And I am looking for a job that I can perform remotely.


Skilled in customer support technical support lightsail s3 aws dns woocommerce html css c sharp python json mssql front end back end product support shopify dhcp active directory 
Fluent in englishsinhala
Preferred annual pay (min) $20,000/year
Preferred hourly pay (min) $15/hour
Last seen 5 months ago
Signed up 9 months ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽจ Maker

๐ŸŽ– Early adopter

Employment

2023 - 2024: Technical Support Engineer - L2/L3 @ Big Tech World

2017 - 2023: Technical Support Engineer - L2/L3 @ FunkyPigeon.com

2005 - 2017: Technical Support Engineer (L2/L3) / Database Administrator @ Content Management and Solutions (Pvt) Ltd

2003 - 2005: Support Associate - L1 @ Innodata Lanka (Pvt) Ltd

Side Projects

2019 - 2020: Inventory Management System for S.M. Hardware

Education

2015 - 2020: Bachelor of Information Technology @ University of Colombo

1,954ms