I am an experienced Operations Specialist with 15+ years in the BPO and ITES sectors. Skilled in process optimization, strategic planning, team leadership, and client management, I have driven revenue growth, cost savings, and operational excellence. My experience includes leading automation initiatives, expanding market presence, and mentoring high-performing teams. Recently, I have enhanced my skills through freelance consulting and copywriting projects. I am now seeking remote opportunities where I can apply my strategic and operational expertise in consulting, customer success, training, or operations management roles within dynamic, growth-focused organisations.
๐ Nationality | ๐ฎ๐ณ India |
๐ก Residency | ๐ฎ๐ณ India |
๐ Location | ๐ฎ๐ณ India |
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rok.co/@victorvibes444 |
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https://www.linkedin.com/in/vijay-jayakumar-7a6233102 |
Skilled in | customer support client management crm communication remote team management operations stakeholder management customer success kpi sla problem solving escalation management relationship building workflow optimisation process improvement documentation |
Fluent in | englishtamilhindimalayalam |
Preferred timezone | UTC +5:30 hours |
Preferred annual pay (min) | $20,000/year |
Preferred hourly pay (min) | $10/hour |
Last seen | 4 months ago |
Signed up | 4 months ago |
Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2016 - 2022: Operations Management @ Vmax Global Solutions
2000 - 2003: Bachelors @ The New College