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@vatsal36

Remote worker with 3+ years of experience - Last seen ago

A skilled Technical Support Engineer with 2 years of experience delivering high-quality IT support and troubleshooting across a wide range of systems, software, and network environments. Known for a customer-centric approach, [Your Name] specializes in diagnosing complex technical issues, streamlining support processes, and ensuring minimal downtime for end users and enterprise clients.

With a strong foundation in IT service delivery and familiarity with industry-standard tools like [ServiceNow, Jira, Zendesk, etc.], [he/she/they] consistently meets and exceeds SLAs while contributing to knowledge base development and process improvement initiatives.

Hands-on experience with:

Operating systems (Windows, macOS, Linux)

Cloud platforms (e.g., Microsoft 365, Azure, AWS)

Networking fundamentals

Remote support tools

Ticketing and ITSM platforms

Basic scripting or automation (e.g., PowerShell, Bash)

He is a strong communicator and team player, adept at translating technical jargon into simple language and providing top-notch support for both technical and non-technical users. Passionate about continuous learning, [Your Name] is committed to staying updated with evolving technologies and best practices in IT service management.


Skilled in technical support it support troubleshooting customer support windows support remote support helpdesk it service management service desk active directory office 365 
Fluent in gujaratihindienglish
Preferred timezone +5:30,+1:00,+2:00,+0:00,+3:00,+0:00,+1:00,-5:00
Preferred hourly pay (min) $22/hour
Last seen 16 hours ago
Signed up 28 days ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽจ Maker

๐ŸŽ– Early adopter

Employment

2023 - 2025: Technical support engineer @ As a freelancer

Side Projects

2024 - 2025: Technical Support and System Administration

2023 - 2024: Level 1, Level 2 technical support

Education

2021 - 2022: HSC @ NIOS

2010 - 2011: SSC @ Vaniamil Highschool,Antalia

3,041ms