I feel I am a professional with expertise in data analysis, technical support, and web design. Proficient in a wide range of software applications including Excel (Pivot tables, VLOOKUP, Formatting), Microsoft SQL Studio, PowerPoint, Word, Adobe Photoshop, and Adobe Illustrator, they have a strong command of both Windows and Mac operating systems.
In my current role as a Sales Analyst at TechnoResearch, Inc., I analyze large data sets using Excel, identifying trends and patterns to drive sales growth. I update customer information in SQL databases, utilize advanced Excel functions such as pivot tables, and create flowcharts using Visio to present new sales processes. With exceptional multitasking abilities, I can effectively manage over 100 customer accounts, processing significant sales orders annually.
Previously, as a Technical Support Specialist at TechnoResearch, Inc., I have skills in inventory management, designing online knowledgebase systems, and providing technical support to a large customer base. I can demonstrate expertise in troubleshooting customer equipment and deliver technical assistance via phone and remote sessions.
During my time at SolvIT, Inc., I served as a Level I wiTECH & Level II CDA Helpdesk Agent. I maintained Excel spreadsheets, managed asset inventory, and created comprehensive work instructions for troubleshooting and device management.
Additionally, I have pursued freelance web design and development projects as a self-employed professional. I can leverage HTML, CSS, and some JavaScript, to design and develop websites for small businesses. I have strong client relationship management skills, to ensure timely project delivery.
With a passion for leveraging technology to drive business success, I can combine my analytical mindset, technical proficiency, and creativity to deliver exceptional results. I have a strong commitment to continuous learning and adaptability which I feel makes me a valuable asset in any professional setting.
๐ Nationality | ๐บ๐ธ United States |
๐ก Residency | ๐บ๐ธ United States |
๐ Location | ๐บ๐ธ United States |
Remote OK | rok.co/@tylerporteous |
Telegram | tporteous |
https://www.linkedin.com/in/tyler-porteous/ | |
Skilled in | excel pivot tables v look ups formatting microsoft sql studio powerpoint word adobe photoshop adobe illustrator windows os mac os data entry records management analytics |
Fluent in | english |
Preferred annual pay (min) | $60,000/year |
Preferred hourly pay (min) | $30/hour |
Last seen | 10 months ago |
Signed up | 11 months ago |
Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2021 - Now: Sales Analyst @ TechnoResearch, Inc
2020 - Now: Web Design & Development @ Freelance
2018 - 2021: Technical Support Specialist @ TechnoResearch, Inc
2014 - 2017: Level I & Level II Support Specialist @ SolvIT, Inc.
2015 - 2021: Bachelor's Degree in Finance @ Oakland University