Remote worker with 16+ years of experience - Last seen 1 month ago

Experienced QA Specialist | Business Analyst | Technical Communicator

I’m a versatile IT professional with over 15 years of experience in quality assurance, business analysis, and technical documentation across healthcare, finance, telecom, and SaaS industries. I specialize in manual testing, UAT, and end-to-end testing for complex enterprise systems, with deep knowledge of tools like JIRA, Postman, SQL, and EPIC. I’ve led cross-functional Agile teams, translated requirements into testable outcomes, and driven process improvements that reduced defects and saved millions in development costs. With a strong focus on user experience, collaboration, and clarity, I bring both technical precision and people-first communication to every project.

🛂 Nationality	🇺🇸 United States
🏡 Residency	🇺🇸 United States
📍 Location	🇺🇸 United States
Remote OK	rok.co/@ttkresume
LinkedIn	https://www.linkedin.com/in/troykramer/
Skilled in	test strategy test planning manual testing uat e2e testing functional regression integration smoke exploratory accessibility testing mobile testing ios android web desktop embedded systems testing shift left qa bdd gherkin test metrics test reporting defect management root cause analysis gap analysis traceability requirements analysis cx testing jira zephyr xray qtest hp alm postman soapui xml sql confluence sharepoint figma ai qa tools chatgpt copilot gemini jaws voiceover cicd understanding windows macos linux ios android epic mychart telehealth systems microsoft 365 google workspace zoom slack qa leadership team coaching agile scrum safe waterfall collaboration stakeholder engagement technical writing documentation risk mitigation remote team management communication skills strategic problem solving mentorship training process improvement change management
Fluent in	english
Preferred timezone	MST, PST, CST
Preferred annual pay (min)	$85,000/year
Preferred hourly pay (min)	$45/hour
Last seen	1 month ago
Signed up	1 month ago
Badges	👨‍💻 Remote worker 🎖 Early adopter