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teral

Remote worker with 4+ years of experience - Last seen ago

An accomplished Director of Experience Design with over two decades of hands-on experience in building digital products, an unwavering passion for innovation, and a track record of excellence in resolving complex business challenges and successful delivery. Throughout my career, Iโ€™ve been involved in startup projects and consultancy roles, offering a broad perspective on design and innovation.

Consulting Services:
Design for Enterprise
Product Design at Scale
Design Thinking
Digital Transformation
Design for AI Systems
Product Envisioning & Discovery
Branding & Strategy

Core Competencies:
Experience Design & Strategy
Digital Product Design
Facilitation
AI UX, XD, UX/UI, CX, GenAI
Agile Discovery & Delivery
Design Ops
Design for Accessibility
Leadership & Team Management

User Experience & Digital Product Design Director
Specializes in creating impactful experiences by developing sophisticated digital products that connect products, services, environments, and data effortlessly.

Enterprise Design Thinking Practitioner
Leads with a Design Thinking approach, infusing all aspects of innovation with a human-centric philosophy to fulfill usersโ€™ and business needs in technically feasible and strategically sound ways.

Digital Transformation Expert
Skilled at seamlessly incorporating cutting-edge technologies into business and design strategies to enhance operational efficiency and deliver value.

Visual Storyteller & Communicator
Adeptly combines aesthetic sensibility and creative prowess to ensure brand consistency and usability.
Excels at crafting visually appealing and thoughtful presentations that resonate with the audience.

Delivery Leader
Oversees the project lifecycle, from inception to completion, using agile project management methodologies to ensure successful delivery.
Collaborates with stakeholders and fosters cross-team collaboration.

Innovation Leader
Inspires and coaches product design teams on the best principles of design and innovation.

Strategic Problem-Solving: Applied critical thinking to address complex design challenges, adeptly surmounting obstacles throughout the innovation process.

Accelerating Design Thinking: Conducted Design Thinking workshops for stakeholders from diverse business and technology sectors to establish unity on future goals and deliver human-centred outcomes at speed and scale.

Product Design: Excelled in user-centric digital product design and Design Ops leadership. Built scalable, accessible digital products, ensuring design aligns with business goals.

Pioneering the Change: Introduced Intelligent Products portfolio to Slalom alliances and co-led persuasive GenAI client presentations showcasing innovationโ€™s impact on organizational growth.

Agile Project management and Collaboration: Managed project planning, execution, and delivery within allocated budgets and timelines. Empowered cross-functional teams to collaborate seamlessly, driving collective success.

Effective Communication: Presented complex ideas effectively to executives and key stakeholders.

Networking & Partnerships: Built enduring client relationships and strategic partnerships, leveraging networks for business growth and innovation.

Business Operations: Led staffing, ensuring team alignment and data accuracy.

Sales and Pursuits: Spearheaded complex sales pursuits, strategizing proposals and aligning financial planning with project scopes.

Driving Business Development: Played a pivotal role in expanding Canadian accounts and fostering public sector relationships, leading to business growth and public representation of Slalomโ€™s services.

Leading the culture of Diversity and Inclusion: Encouraged a diverse, multicultural community within Slalom, promoting global connectivity and empathetic leadership.

Global Capability Leadership: Oversaw and recruited design talent globally and initiated virtual onboarding processes, ensuring effective team performance. Provided mentorship and fostered continuous learning among design teams.

Team management: Led Vancouverโ€™s design team, encouraging creative thinking and fostering ownership of innovative projects. I prioritized team building as a fundamental aspect of our collective success, nurturing a sense of belonging and unity among my team.

Dedicated Mentorship: Supported womenโ€™s empowerment initiatives and advocated well-being and professional growth in the tech industry.


Skilled in experience innovation co creation workshop facilitation design thinking ideation journey mapping experience strategy ecosystem map customer experience trends research innovation opportunities experience strategy digital experience process design service design service blueprint user centred approach consumer research personas journey maps customer insights qualitative interviews quantitative analysis digital product design human centered design rapid poc design interactive prototyping usability testing user validation sentiment analysis user interface design information architecture user flows design ops team agile tools design systems design qa heuristic evaluation design for accessibility design for scale agile delivery mvp definition adoption supporttools frameworks agile lean startup design thinking prototyping adobe creative suite sketch figma miro invision invision dms abstract zeplin ai tools notion zapier tome playground maze uizard project management confluence jira microsoft excel microsoft office microsoft powerpoint slack teams zoom webex trello figjam 
Fluent in englishrussian
Preferred timezone PDT
Preferred annual pay (min) $170,000/year
Preferred hourly pay (min) $85/hour
Last seen 1 month ago
Signed up 2 months ago
Badges ๐ŸŽ– Early adopter

Employment

2020 - 2023: Director of Experience Design @ Slalom Build

Education

1999 - 2003: BA in graphic design @ Middlesex University, London

693ms