Remote worker with 21+ years of experience - Last seen 25 days ago

I am a seasoned Web Hosting Support Engineer and Linux Server Administrator with over 20 years of hands-on experience in managing shared hosting infrastructure, cPanel/WHM environments, and delivering technical support to thousands of clients across the globe.

For the past 3 years, I have been single-handedly managing 40+ production servers, covering the workload of a full 3-shift technical support team — ensuring 99.9% uptime, timely issue resolution, and server stability.

My key skills include:

Linux (CentOS, AlmaLinux)

cPanel/WHM, LiteSpeed, CloudLinux, Imunify360

Apache, PHP, MySQL, DNS, FTP, SSH, Email troubleshooting

WHMCS billing system, server migrations, DNS management

Proficient with command-line tools and scripting for automation

I specialize in Level 1–3 technical support, email/chat ticket handling, performance optimization, and security hardening. I’ve also trained and managed over 500 support staff during my career, with a peak active team size of 25 members.

I am now actively seeking a long-term remote opportunity where I can contribute my deep technical expertise, leadership, and reliability to a fast-growing team.

🛂 Nationality	🇮🇳 India
🏡 Residency	🇮🇳 India
📍 Location	🇮🇳 India
Remote OK	rok.co/@sujitjena2000
LinkedIn	https://www.linkedin.com/in/sujitjena23/
Skilled in	linux cpanel whm apache litespeed cloudlinux imunify360 ssh dns mysql php email support ftp web hosting server management technical support whmcs ticket support chat support remote support level 1 support level 2 support linux administration server migration server hardening modsecurity csf clamav centos almalinux
Fluent in	englishhindimarathiodiya
Preferred timezone	+2,+3,+4,+5,+5.5
Preferred annual pay (min)	$20,000/year
Preferred hourly pay (min)	$11/hour
Last seen	25 days ago
Signed up	25 days ago
Badges	👨‍💻 Remote worker 🎖 Early adopter